Castleview Nursing Home

40/42 Scotch Quarter, Carrickfergus BT38 7DP

Owner: Castleview Private Nursing Home Ltd

Person in charge: Rhonda Murray (Manager)

Local Authority / Social Services: Northern Health and Social Care Trust (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 36 Service Users

Registered Care Categories*: Learning Disability • Physical Disability

Specialist Care Categories: Alzheimer's • Asperger Syndrome • Autism/ASD • Cerebral Palsy • Challenging Behaviour • Down Syndrome • Epilepsy • Hearing Impairment • Muscular Dystrophy • Prader-Willi Syndrome • Profound & Multiple Learning Disabilties • Schizophrenia • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages from 19 to 80.

Single Rooms: 30

Shared Rooms: 3

Rooms with ensuite WC: 12

Facilities & Services: Day Care • Respite Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest The Regulation and Quality Improvement Authority* Report on Castleview Nursing Home: click here

* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.6 Castleview Nursing Home has a Review Score of 6.6 (6.570)

The Review Score of 6.6 (maximum of 10) for Castleview Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Castleview Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Castleview Nursing Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.57 Points relating to the number of positive Reviews for Castleview Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 = 3 then divided by 2 = 1.500

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7.2 Target = 0.139 , then divided by 2 = 0.070

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Castleview Nursing Home?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Castleview Nursing Home

  • Brother of Resident/Service User
    1

Castleview is a unique establishment. I was extremely worried when my brother was placed there for respite at very short notice. I needn't have worried! It is an amazing place. The rooms are beautiful, all with their own T.V. and toilet/wash hand basin. The whole place is spotless, warm and welcoming. All food is homemade, with a delicious varied menu. Activities are on offer several times a day, from drama to arts. This home is run like a proper Home. Day outing's for coffee/lunch. Personal hobbies are catered for. My brother is a football fan and was taken to the matches every Saturday and his tea was kept for him as he was back late on those occasions. They have twice weekly visit's to the local Pub, for beer /coke/coffee or just to socialise. Parties are held for special occasions. Yes, this is great! But! But? What about the staff? They are Fantastic! All of them! From the head social worker and nurse, to the cleaning staff. 1000 characters are not enough to praise you all! X

How likely would you be to recommend Castleview Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Castleview Nursing Home

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Awards / Recognitions

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Care Home Idol 2016

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