Glenkeen House Nursing Home Reviews (1)
8.1
Glenkeen House Nursing Home has a Review Score of 8.1 (8.125) out of 10, based on 1 reviews in the last 2 years.
Over all time Glenkeen House Nursing Home has 1 review.
Review from Pauline T (Daughter of Resident) published on 30 April 2024
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
If you have to put your mum/relative in a home, this a great caring place to seriously consider. All the staff, from carers, staff, cooks, housekeepers, maintenance and activity person are dedicated and caring people. My mum has been there for a year and a half and I can assure you the care that she
gets is 100 per cent better than the previous place she was in. She needs a lot of care and consideration and she gets all she needs and more and all the reassurances her family need to be happy they have picked this home. The dedication to all residents is apparent from the minute you walk in the door. She would never have attained her 100 birthday if she hadn't received the above care. Many thanks to all the staff at Glenkeen for their help with a very memorable day. We are truly blessed.
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Treated with Dignity
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Value for Money
Current Review Score: 8.1 (8.125)
Overview of Review Score
The Review Score of 8.1 (8.125) out of 10 for Glenkeen House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
- The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Glenkeen House Nursing Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.125 Points relating to the number of positive Reviews for Glenkeen House Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
- 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
- 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 1 Positive Reviews ÷ 8 = 0.125
- When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.