The County Care Home

42 Tempo Road, Enniskillen BT74 6HR

Group: Sanville

Person in charge: Adam Kane (Home Manager)

Local Authority / Social Services: Western Health and Social Care Trust (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 58 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Parkinson's Disease • Stroke

Single Rooms: 58

Rooms with ensuite WC: 8

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest The Regulation and Quality Improvement Authority* Report on The County Care Home: click here

* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.1 The County Care Home has a Review Score of 8.1 (8.058)

The Review Score of 8.1 (maximum of 10) for The County Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for The County Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.972 for The County Care Home is calculated as follows: ( (35 Excellents x 5) + (1 Goods x 4) ) ÷ 36 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.086 Points relating to the number of positive Reviews for The County Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 11.6 positive Reviews (58 registered maximum number of service users ÷ 5). 1 Reviews ÷ 11.6 Target = 0.086

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The County Care Home?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The County Care Home

  • Brother of Resident/Service User
    1
  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1

Great Nursing Home and there has been a wonderful sea-change since the new owners took over around Easter time this year. Residents are benefitting from updated facilities and changes to the infrastructure! A happy home for residents!

How likely would you be to recommend The County Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister spent a short period of time at The County after becoming ill at home during her time there before she sadly passed away in the hospital. I found the staff to be very friendly and professional. As I lived in England it was difficult for me to visit my sister, so the only contact I had was by telephone. The staff were helpful and answered all my questions professionally and with courtesy, allowing me the opportunity to speak to my sister on the phone. On my visits, it was no trouble for them to allow me time to review and discuss my sister's care plans. The grounds are very pleasant and on entering the home it presents as clean and tidy. As someone who works and has experience in nursing homes, I am aware of the things that need to be looked at when a resident is admitted to a care home, so I was pleased with the impressions I was left with at The County. I would have no problems in recommending The County to anyone looking for a care home.

How likely would you be to recommend The County Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care given by all the staff i.e nurses, care assistant, domestics, occupational therapists is second to none. They are all very caring, thorough in their work- very professional but I feel that the level of staffing is insufficient. The floor staff always seems to be hurrying from one task to another and I think if they had more time to just sit for 5 minutes with someone would mean a lot. I watch them try and spend a little time with residents but then its too short. Less paperwork would help. Voluntary workers might help but this care home uses schools etc to entertain residents. Excellent.

How likely would you be to recommend The County Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for The County Care Home

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Extremely UNLIKELY

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Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

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Awards / Recognitions

There are currently no awards/recognitions posted yet for The County Care Home

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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