130 Swanlinbar Road, Florencecourt, Enniskillen BT92 2DZ
Owner: Mr & Mrs S Stranney
Person in charge: Martina McGovern (Manager)
Local Authority / Social Services: Western Health and Social Care Trust (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Old Age • Physical Disability
Specialist Care Categories: Cancer Care • Head/Brain Injury • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Stroke • Visual Impairment
Single Rooms: 32
Shared Rooms: 2
Rooms with ensuite WC: 34
Weekly Charges Guide: Nursing Care Single £490 – £530 , Nursing Care Shared (per person) from £490
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest The Regulation and Quality Improvement Authority* Report on The Tilery: click here
* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
The Tilery has a Review Score of 8.1 (8.125)
The Review Score of 8.1 (maximum of 10) for The Tilery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for The Tilery in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for The Tilery is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.125 Points relating to the number of positive Reviews for The Tilery is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8 Target = 0.125
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend The Tilery?
Reviewer Connection to The Tilery
Submitted from a Website Submission by R K on Saturday 18 March 2017. Relates to March 2017.
My mother has settled into the home well. Staff are very welcoming to visitors and Mum's wishes are listened to. The home is well run, but with the homely personal touch. Little extras, like someone reading to her, taking her for a walk and giving her time to chat, checking on her frequently. The food is home cooked and looks good. Mum always says it is nice. There are facilities for guests to make themselves a cuppa. I am delighted with this home. Different activities are arranged for the residents. The Manager and Owner are always willing to make themselves available if I want to run something by them. Mum is treated as an individual, not a number.
How likely would you be to recommend The Tilery? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent