Silver Springs Care Home

La Route des Genets, St Brelade, Jersey JE3 8DB

Silver Springs Care Home is set in beautiful landscaped gardens in St Brelade and is just five miles from St Helier. The home provides residential, nursing, palliative, and respite care.

This former luxury hotel is now one of the island's most sumptuous and comfortable residences. It offers accommodation in single occupancy rooms, all of which are with en-suite facilities. There are also suites available comprising bedroom, lounge and a bathroom for more independent residents.

Silver Springs provides a library, quiet sitting room, garden lounge, sun lounge and bar/coffee shop, where tea, coffee and cakes for residents and visitors are available. The home also provides tennis courts and a children's play area.

Silver Springs features a separate dining room, with grand piano, where residents can socialise at meal times. Traditional home cooking using fresh produce is served. Trained chefs offer a varied daily menu and can accommodate dietary requirements.

The home can provide complementary therapies by arrangement and regular visits are made to the home by an experienced hair stylist and qualified chiropodist. The recreation and activities team oversee everything from reflexology and art classes to baking and bingo.

Group: brighterkind

Person in charge: Sindy Gartshore (Manager)

Local Authority / Social Services: Jersey Social Services (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 67 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Cancer Care • Hearing Impairment • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): French, Polish, Portuguese

Single Rooms: 67

Rooms with ensuite WC: 67

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

* States of Jersey Health and Social Services Department is responsible for the registration and inspection of social care services in Jersey.

Overview

The Review Score of 8 (maximum of 10) for Silver Springs Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Silver Springs Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.917 for Silver Springs Care Home is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.075 Points relating to the number of positive Reviews for Silver Springs Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 13.4 positive Reviews (67 registered maximum number of service users ÷ 5). 1 Reviews ÷ 13.4 Target = 0.075

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8 Silver Springs Care Home has a Review Score of 8 (7.992) from 1 Reviews


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Silver Springs Care Home?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Silver Springs Care Home

  • Husband of Resident/Service User
    1

Due to being a trustee on the Jersey Alzheimers Association, I have had access to most care homes and in my opinion, Silver Springs Care Home far surpasses others.

People, when you mention care homes, believe that you go there to sit down and die, this is not true! Silver Springs brings a lot of people to life. The activities there are accessible to all of the residents. Staff are excellent and always on hand.

How likely would you be to recommend Silver Springs Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

Submit a Review for Silver Springs Care Home

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: brighterkind

Date: Thursday 01 Feb 2018

more details

June 2017

April 2017

Top 20 Large Care Home Groups 2017

Recipient: brighterkind

Date: Saturday 01 Apr 2017

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Silver Springs Care Home