Hill View Care Home Ltd

Commercial Street, Aberbargoed, Bargoed CF81 9BU

Group: Dr M Ali

Person in charge: Sarah Roach (Manager)

Local Authority / Social Services: Caerphilly County Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 34 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 34

Rooms with ensuite WC: 34

Weekly Charges Guide: Personal Care Single £700 – £750 (These prices are only a guideline, please contact Hill View Care Home Ltd to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Phone Point in own room/Mobile

Directions:

The home is situated on the main road that runs through Aberbargoed

Latest Care and Social Services Inspectorate Wales* Report on Hill View Care Home Ltd: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Overview

The Review Score of 9.3 (maximum of 10) for Hill View Care Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Hill View Care Home Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.979 for Hill View Care Home Ltd is calculated as follows: ( (47 Excellents x 5) + (1 Goods x 4) ) ÷ 48 Ratings = 4.979

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.338 Points relating to the number of positive Reviews for Hill View Care Home Ltd is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 4 Reviews ÷ 6.8 Target = 0.588

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.3 Hill View Care Home Ltd has a Review Score of 9.3 (9.317) from 4 Reviews


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hill View Care Home Ltd?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hill View Care Home Ltd

  • Daughter of Resident/Service User
    4

The manager and staff male member couldn't do more to make my dad's stay any more comfortable. The care they extended to my siblings and myself was above and beyond what I expected. In all the time my dad spent there he was happy. The manager always exceeded my expectations. The last few weeks of dads life I felt he was being given the best carer he could receive. The care and love shown to us all as a family in the last few days were outstanding.

How likely would you be to recommend Hill View Care Home Ltd? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

From the moment the manager met my father at my home in approximately May 2017, we have been shown nothing but care, courtesy and respect. My father has gone there with many illnesses he has had the absolute highest standard of care we could wish for. We are able to visit at any time of day or night and are always made welcome. He is coming to the end of his time with us now and the care has got even better, if that is possible, with a community team coming in to give extra help where it is needed. The food is lovely and that's from my dad who is a fussy eater. There are daily activities and a weekly visit from a hairdresser there is also a chiropodist who visits on a regular basis. His room is comfortable and can be made personal with as many of his own things as we want. The staff here are second to none and I can not thank the manager and male nurse enough along with the rest of the team.

How likely would you be to recommend Hill View Care Home Ltd? Extremely Likely

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Average Rating:   5 out of 5

Our mother has recently moved into Hillview. Initially, she was assessed at home by the manager who explained everything to us and answered all our questions and concerns. She left us feeling reassured and encouraged us to visit the home.

It is a beautiful house that has been converted to a high standard. All bedrooms are different and have ensuite facilities. The communal lounge is comfortable and well designed. Overall everywhere is spotlessly clean.

The atmosphere created by all staff is friendly and caring. Nothing seems too much trouble and everyone is treated with dignity and respect. When visiting our mother we are welcomed by all and know we can visit any time we choose. Last but not least our mother feels happy, safe and secure!

How likely would you be to recommend Hill View Care Home Ltd? Extremely Likely

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Average Rating:   5 out of 5

I was dreading my lovely dad going into a care home. The manager assessed dad at home and he took to her straight away and so did we.
When we went to view the home, it looked fantastic it's so bright and cheerful the way it's decorated. Spotlessly clean. You can't go by looks as we all know. The carers are the most important people. Well, there's no problem there. They are all so very kind helpful and always cheerful.
Residents can stay in bed in the mornings if they want to. There are lovely games and activities going on throughout the day which family can participate in and it's fun. Also, a doctor calls once a week.
I feel so lucky to find a place that my dad is happy in.
I think we have struck gold with this care home.

How likely would you be to recommend Hill View Care Home Ltd? Extremely Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

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Average Rating:   4.9 out of 5

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