Hill View Care Home Ltd Reviews (7)
Over all time Hill View Care Home Ltd has 7 reviews.
Review from Sue H (Daughter of Resident) published on 14 January 2019
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dad has been in Hill View for 18 months, the level of care he receives is amazing. The team there are all absolutely brilliant with Dad and all other residents. The manager and deputy manager lead by example and this follows through all staff.
Residents have a "house mother" who helps get them up,
Residents have a "house mother" who helps get them up,
arranges games, gets them making cakes and pizzas, chopping and peeling veg, all keeping their skill sets alive. I'm so glad Dad is in here, and I never want it to change.
On cleanliness side, you walk in and it NEVER EVER smells of wee or nasty smells. All rooms are kept immaculately clean, beds are changed nearly every day, and if residents dirty or soil, this is dealt with immediately.
Would highly recommend.
Only two downsides; one is they don't have a garden and two; parking is difficult, this is why I've given just good for facilities.
All doors are secure and coded for in and out.
On cleanliness side, you walk in and it NEVER EVER smells of wee or nasty smells. All rooms are kept immaculately clean, beds are changed nearly every day, and if residents dirty or soil, this is dealt with immediately.
Would highly recommend.
Only two downsides; one is they don't have a garden and two; parking is difficult, this is why I've given just good for facilities.
All doors are secure and coded for in and out.
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Review from Barbara W (Daughter of Resident) published on 4 July 2018
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father was one of the first residents admitted to Hill View Care Home, from the outset the care my father has received at the home is excellent in every way, the home is clean, the team are friendly and supportive, the management team is approachable and extremely competent.
They have my gratitude
They have my gratitude
for the way they look after my Dad.
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Review from Sheryl C (Daughter of Resident) published on 4 June 2018
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Dad spent the last year of his life at Hill View Care Home. The care he received was of an excellent standard. He was treated with love and respect at all times. Every member of staff went above and beyond to make my Dad comfortable and happy. This care was also given to my family, especially during
our sad times. The home was immaculate. The manager and staff always made time to listen to any queries we had. Meals were varied with plenty of options. Drinks and snacks were available night and day. Thank you Hill View.
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Review from Ellen T (Daughter of Resident) published on 15 March 2018
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The manager and staff male member couldn't do more to make my dad's stay any more comfortable. The care they extended to my siblings and myself was above and beyond what I expected. In all the time my dad spent there he was happy. The manager always exceeded my expectations. The last few weeks of dads
life I felt he was being given the best carer he could receive. The care and love shown to us all as a family in the last few days were outstanding.
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Review from Imogen M (Daughter of Resident) published on 25 January 2018
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the moment the manager met my father at my home in approximately May 2017, we have been shown nothing but care, courtesy and respect. My father has gone there with many illnesses he has had the absolute highest standard of care we could wish for. We are able to visit at any time of day or night
and are always made welcome. He is coming to the end of his time with us now and the care has got even better, if that is possible, with a community team coming in to give extra help where it is needed. The food is lovely and that's from my dad who is a fussy eater. There are daily activities and a weekly visit from a hairdresser there is also a chiropodist who visits on a regular basis. His room is comfortable and can be made personal with as many of his own things as we want. The staff here are second to none and I can not thank the manager and male nurse enough along with the rest of the team.
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Review from Claire S (Daughter of Resident) published on 18 August 2017
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our mother has recently moved into Hillview. Initially, she was assessed at home by the manager who explained everything to us and answered all our questions and concerns. She left us feeling reassured and encouraged us to visit the home.
It is a beautiful house that has been converted to a high standard. All bedrooms are different and have ensuite facilities. The communal lounge is comfortable and well designed. Overall everywhere is spotlessly clean.
The atmosphere created by all staff is friendly and caring. Nothing seems too much trouble and everyone is treated with dignity and respect. When visiting our mother we are welcomed by all and know we can visit any time we choose. Last but not least our mother feels happy, safe and secure!
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Review from Barbara B (Daughter of Resident) published on 5 July 2017
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was dreading my lovely dad going into a care home. The manager assessed dad at home and he took to her straight away and so did we.
When we went to view the home, it looked fantastic it's so bright and cheerful the way it's decorated. Spotlessly clean. You can't go by looks as we all know. The carers
When we went to view the home, it looked fantastic it's so bright and cheerful the way it's decorated. Spotlessly clean. You can't go by looks as we all know. The carers
are the most important people. Well, there's no problem there. They are all so very kind helpful and always cheerful.
Residents can stay in bed in the mornings if they want to. There are lovely games and activities going on throughout the day which family can participate in and it's fun. Also, a doctor calls once a week.
I feel so lucky to find a place that my dad is happy in.
I think we have struck gold with this care home.
Residents can stay in bed in the mornings if they want to. There are lovely games and activities going on throughout the day which family can participate in and it's fun. Also, a doctor calls once a week.
I feel so lucky to find a place that my dad is happy in.
I think we have struck gold with this care home.
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