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Care is tailored to each individual, with trained staff available 24 hours a day to assist with personal care, medication management and daily living. The focus is on maintaining dignity, independence...
Care Provided by The Hamptons Retirement Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our standard weekly fee includes:
• 24-hour care and support from our trained and friendly staff team
• Personal care tailored to individual needs
• All meals, snacks and drinks provided daily
• Housekeeping and laundry services
• Full access to our programme of activities, entertainment and social events
• Regular organised trips out and community outings (where appropriate)
• Support with medication administration and care planning
• Utilities and general living costs during the stay
Additional services, such as hairdressing, chiropody, private transport, or specialist one-to-one care, may be available at an additional cost.
For residents requiring dedicated 1:1 support, fees will be agreed individually following an assessment.
We are always happy to provide a clear cost breakdown and discuss personal requirements before admission.
The price(s) shown are provided by the care home. Contact The Hamptons Retirement Home for full pricing details and T&Cs.
Contact The Hamptons Retirement Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- The Hamptons Retirement Home Ltd
- Private Owned
Person in charge
- Kathleen Wilkins(Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1980
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (30)
Visiting
- The Hamptons Retirement Home like visitors to book in by phone or email. The home operates a protected lunchtime, so please avoid 12.30 pm -1.30 pm
Parking
- Two accessible car parks. One car park entrance via Druids Walk and one entrance via Beacon Way.
The Hamptons Retirement Home Reviews (12)
The Hamptons Retirement Home has a Review Score of 9.7 (9.703) out of 10, based on 12 reviews in the last 2 years.
Over all time The Hamptons Retirement Home has 12 reviews.
The care my grandad received every day at The Hamptons was truly exceptional. The activities were inclusive, meaningful and genuinely person-centred, while the team consistently demonstrated empathy, compassion and dignity.
Our family's final days with The Hamptons were nothing short of a masterclass in end-of-life care. The team showed unwavering professionalism. Their compassion and emotion was evident in every interaction, and the level of care and concern they showed was a shining example of what the care sector should aspire to.
A special thank you to Robyn and the whole team. I know first-hand the challenges care homes face, and I also know that achieving an 'Outstanding' rating isn't always straightforward. Regardless of what any inspection says, you are Outstanding in my eyes. Thank you doesn't seem enough!
My dad has been living at The Hamptons for 4 and a half years now and we absolutely made the right choice, it's like home from home, we have family days, seasonal parties, singers, to which all are invited, even great-grandchildren are all catered for. We are like part of rhe care family. We have updates on Dad's health, he loves them all, they are chatty crazy but very professional always.
My name is Louise. My father is a resident. The Hamptons is such a lovely place. All staff are friendly, caring and truly are amazing people. I know my dad is in real good care here.
Sinsce mom has moved into The Hamptons, her spirit and energy have been lifted. The services The Hamptons offer are far more than just care, they have welcomed my mom and family, just like family, the added extras go a long way. My moms self estime was at rock bottom, until Rob and staff noticed, small thing they can help improve, my moms, quality of life has finally been enhanced and she so happy. Thank you all so much.
My dad has been at The Hamptons over four years now. Its a lovely place to visit everyone is so friendly always something going on for the residents and familys can join in too, he's happy there so that makes us as a family happy for him to be there.
While my mum was in respite, I had confidence and peace of mind that she was being given a high quality of care. Robin even helped me in a crisis and allowed me to extend mums respite for a week free of charge when I had been let down by social services.
The Hamptons have always provided brilliant care for my mum. They are incredibly supportive and, most importantly, they keep her safe and engaged. For special occasions like Christmas and Mother's Day, they host wonderful parties featuring guest singers, entertainment, and great food. Being able to celebrate these moments collectively with other families makes a huge difference; it truly shows how much the staff genuinely care for the residents. I can't thank them enough.
Originally my mother was placed here for rehab. My father moved in with her to facilitate 'end of life'. Due to the care they both received and respect given to them, dad has elected to stay as he feels safe and looked after following mother's passing. He has stimulation and has a comfortable time with a few grumbles on food and occasionally laundry mishaps but with access to 24/7 care and medical assistance far easier than we can achieve I feel that he is comfortable and safe.
The care home is clean, and staff very helpful and friendly. Food is very good and residents want for nothing.
Hamptons staff are second to none. Always welcoming so kind and caring to the residents. A lovely warm homely care home, always very clean.
Dad is looked after well and seems happy and content .. staff always helpful and approachable and nothing seems too much trouble . Home is clean and bedroom good and functional. Food is varied. Easy to contact anyone management and always feel listened to
We have developed a great professional relationships with the staff. Kat and Robin run a tight ship.
They have regular activities for the residents, the party's they hold regular are fantastic. Last year my grandad went on a boat trip and to Lichfield cathedral twice, he was made up.
I can honestly say from the cleaners, kitchen staff, laundry, activities, admin, management and everyone else they all do a fantastic job.
My grandad has been on the end of life pathway for about 2 years now and I honestly believe he is thriving due to the care, social interaction and atmosphere in the Hamptons!
I am a care manager at a care agency so I have a trained eye to spot concerns and I trust the team immensely with the care of my grandad.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 14 Feb 2026
This week at Hamptons Care Home, our residents have been enjoying a warm and cheerful Valentine’s celebration filled with laughter, friendship and plenty of treats. We shared a special afternoon...
There are no upcoming events for The Hamptons Retirement Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Hamptons Retirement Home.
Accreditations
There are no accreditations posted yet for The Hamptons Retirement Home.
Meet the Team (8)

Kat is the Care Manager at The Hamptons Retirement Home and brings many years of experience in the health and social care sector. Level 5-qualified in Leadership and Management, she oversees the delivery of high-quality, person-centred care throughout the home.
Kat leads the care team with professionalism, warmth and a strong commitment to ensuring every resident receives the support they need to live comfortably, safely and with dignity. She plays a central role in care planning, staff development, safeguarding, and maintaining the highest standards in line with best practice and regulatory requirements.
With her extensive knowledge and approachable leadership style, Kat works closely with residents, families and healthcare professionals to ensure communication is clear, supportive and reassuring.
Kat’s dedication to compassionate care and her focus on continuous improvement help make The Hamptons a welcoming home where residents are truly valued.

Grace is our Deputy Manager at The Hamptons Retirement Home and has been a valued member of our team since 2019. Is working towards being level 5 qualified in Leadership for Health and Social Care.
Grace plays a key role in ensuring the highest standards of care and support are delivered every day.With a calm, compassionate, and professional approach, Grace works closely with residents, families, and staff to create a safe, welcoming, and person-centred environment. She is passionate about maintaining dignity, independence and quality of life for every individual living at The Hamptons.
Grace supports the day-to-day running of the home, staff development, care planning and compliance, ensuring residents receive consistent, respectful and tailored care. Families often appreciate her friendly nature, excellent communication and commitment to making The Hamptons feel like home.

Alex is a highly experienced senior member of the team at The Hamptons Retirement Home and holds a Level 5 qualification in Health and Social Care Leadership and Management.
Alex is passionate about delivering outstanding, resident-focused care and plays an important role in supporting residents and staff daily. She is known for her approachable manner, strong leadership, and dedication to ensuring that every resident feels safe, respected, and truly at home.
With a focus on quality, wellbeing and continuous improvement, Alex helps oversee care standards, staff support and the smooth running of the home. She takes pride in building positive relationships with families and ensuring communication is always open, supportive and reassuring.
Alex’s commitment to compassionate care and high professional standards makes her a valued part of life at The Hamptons.

Amanda plays a key role in the financial management of the home, ensuring that all processes run smoothly, accurately, and in line with regulations. With a strong background in finance and administration, she brings a high level of organisation, attention to detail, and professionalism to her role.
She is responsible for overseeing day-to-day financial tasks, including invoicing, budgeting support, and maintaining accurate records. Amanda works closely with management, residents, and families to ensure financial matters are handled clearly, sensitively, and efficiently.
Amanda understands the importance of transparency and reliability within a care environment, and she takes pride in supporting both the operational team and residents’ families with any financial queries. Her approachable nature and clear communication style help make often complex processes straightforward and stress-free.
Since joining the home, Amanda has contributed to improving financial systems and ensuring everything runs efficiently behind the scenes, helping the wider team focus on delivering excellent care.
Outside of work, Amanda enjoys spending time with family and friends and brings a calm, positive attitude to the workplace every day.

Nina is a dedicated Senior Carer at The Hamptons Retirement Home and plays an important role in delivering high-quality, person-centred care to our residents.
With a compassionate and attentive approach, Nina supports residents in meeting their daily needs while promoting dignity, independence, and comfort at all times. She works closely with the care team to ensure care plans are followed accurately and that each individual receives tailored support suited to their preferences and routines.
Nina is known for her calm manner, reliability and genuine kindness. She builds strong relationships with residents and families, helping to create the warm, welcoming atmosphere that makes The Hamptons feel like home.
Her commitment to maintaining high standards of care and supporting her colleagues makes her a valued and respected member of our team.

Dianne is a Senior Carer at The Hamptons Retirement Home and also serves as our in-house Manual Handling Trainer.
With extensive hands-on experience in care, Dianne plays a key role in ensuring residents are supported safely, comfortably and with dignity at all times. Her additional responsibility as a Manual Handling Trainer means she provides guidance and training to colleagues, helping maintain high safety standards across the home.
Dianne is committed to delivering compassionate, person-centred care and takes pride in supporting residents with professionalism and respect. She works closely with the wider team to ensure care is delivered consistently and in line with best practice.
Her knowledge, leadership and calm approach make her a trusted and valued member of the Hamptons team.

Helen is our Head Senior Carer for Nights at The Hamptons Retirement Home, leading the overnight care team and ensuring residents receive safe, attentive and compassionate support throughout the night.
Helen plays a vital role in maintaining comfort, security, and well-being during the evening and night hours, providing reassurance to residents and peace of mind to families. She oversees the night shift, supports staff, responds promptly to residents’ needs, and ensures care is delivered to the highest standard at all times.
With a calm and professional approach, Helen is experienced in supporting residents with a range of needs, including those requiring additional assistance during the night. Her dedication helps ensure The Hamptons remains a safe, caring and well-managed home 24 hours a day.
Helen is a valued and trusted member of our team, known for her reliability, kindness and strong leadership.

Liz is a valued member of the care team at The Hamptons Retirement Home, working our early morning “Early Bird” shift from 6 am.
Liz plays an important role in helping residents start their day in a calm, comfortable and supportive way. She assists residents with getting up, personal care, dressing, and escorting residents to the dining room for breakfast, always ensuring that dignity, privacy, and individual routines are respected.
Known for her kind and reassuring approach, Liz helps create a positive and relaxed morning atmosphere within the home. Her dedication ensures residents feel well cared for, comfortable and ready to enjoy the day ahead.
Liz’s compassion and reliability make her an appreciated part of daily life at The Hamptons.
Frequently Asked Questions about The Hamptons Retirement Home
What types of Care is The Hamptons Retirement Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Hamptons Retirement Home have?
There are 30 Single Rooms.
What are the Facilities & Services at The Hamptons Retirement Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Hamptons Retirement Home to the centre of Walsall?
3.8 mile(s) as the crow flies, distance by road may be significantly further.
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