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The Hamptons Retirement Home

Beacon Way, Walsall Wood, Walsall, West Midlands WS9 9HZ
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The Hamptons Retirement Home, Walsall
The Hamptons Retirement Home, Walsall
The Hamptons Retirement Home, Walsall

The Hamptons is a welcoming residential care home that provides high-quality care for older adults, including those living with dementia. The home offers both long-term and respite stays in comfortable ensuite bedrooms, allowing residents to enjoy privacy alongside personalised support.

Care is tailored to each individual, with trained staff available 24 hours a day to assist with personal care, medication management and daily living. The focus is on maintaining dignity, independence...  

Care Provided by The Hamptons Retirement Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£850 - £850£850 - £850
Residential Dementia Care£850 - £850£850 - £850

Our standard weekly fee includes:

• Fully furnished ensuite accommodation in a comfortable private room
• 24-hour care and support from our trained and friendly staff team
• Personal care tailored to individual needs
• All meals, snacks and drinks provided daily
• Housekeeping and laundry services
• Full access to our programme of activities, entertainment and social events
• Regular organised trips out and community outings (where appropriate)
• Support with medication administration and care planning

• Utilities and general living costs during the stay

Additional services, such as hairdressing, chiropody, private transport, or specialist one-to-one care, may be available at an additional cost.

For residents requiring dedicated 1:1 support, fees will be agreed individually following an assessment.

We are always happy to provide a clear cost breakdown and discuss personal requirements before admission.

Contact The Hamptons Retirement Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • The Hamptons Retirement Home Ltd
  • Private Owned

Person in charge

  • Kathleen Wilkins(Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1980
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (30)

Visiting

  • The Hamptons Retirement Home like visitors to book in by phone or email. The home operates a protected lunchtime, so please avoid 12.30 pm -1.30 pm

Parking

  • Two accessible car parks. One car park entrance via Druids Walk and one entrance via Beacon Way.

The Hamptons Retirement Home Reviews (12)

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9.7

The Hamptons Retirement Home has a Review Score of 9.7 (9.703) out of 10, based on 12 reviews in the last 2 years. Over all time The Hamptons Retirement Home has 12 reviews.

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Showing 12 reviews matching selected criteria
Review from Katie P (Granddaughter of Resident) published on 7 July 2026 Submitted via Website
Overall Experience
Being an operator for a group of care homes, finding myself on the "other side of the fence" was a very different experience.
The care my grandad received every day at The Hamptons was truly exceptional. The activities were inclusive, meaningful and genuinely person-centred, while the team consistently demonstrated empathy, compassion and dignity.
Our family's final days with The Hamptons were nothing short of a masterclass in end-of-life care. The team showed unwavering professionalism. Their compassion and emotion was evident in every interaction, and the level of care and concern they showed was a shining example of what the care sector should aspire to.

A special thank you to Robyn and the whole team. I know first-hand the challenges care homes face, and I also know that achieving an 'Outstanding' rating isn't always straightforward. Regardless of what any inspection says, you are Outstanding in my eyes. Thank you doesn't seem enough!

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Review from Susan C (Daughter of Resident) published on 27 March 2026 Submitted via Postal Card
Overall Experience

My dad has been living at The Hamptons for 4 and a half years now and we absolutely made the right choice, it's like home from home, we have family days, seasonal parties, singers, to which all are invited, even great-grandchildren are all catered for. We are like part of rhe care family. We have updates on Dad's health, he loves them all, they are chatty crazy but very professional always.

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Review from Louise P (Daughter of Resident) published on 27 March 2026 Submitted via Postal Card
Overall Experience

My name is Louise. My father is a resident. The Hamptons is such a lovely place. All staff are friendly, caring and truly are amazing people. I know my dad is in real good care here.

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Review from Holly K (Daughter of Resident) published on 27 March 2026 Submitted via Postal Card
Overall Experience

Sinsce mom has moved into The Hamptons, her spirit and energy have been lifted. The services The Hamptons offer are far more than just care, they have welcomed my mom and family, just like family, the added extras go a long way. My moms self estime was at rock bottom, until Rob and staff noticed, small thing they can help improve, my moms, quality of life has finally been enhanced and she so happy. Thank you all so much.

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Review from Denise T (Daughter of Resident) published on 20 March 2026 Submitted via Postal Card
Overall Experience

My dad has been at The Hamptons over four years now. Its a lovely place to visit everyone is so friendly always something going on for the residents and familys can join in too, he's happy there so that makes us as a family happy for him to be there.

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Review from G B (Daughter of Resident) published on 13 March 2026 Submitted via Postal Card
Overall Experience

While my mum was in respite, I had confidence and peace of mind that she was being given a high quality of care. Robin even helped me in a crisis and allowed me to extend mums respite for a week free of charge when I had been let down by social services.

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Review from Mark M (Son of Resident) published on 11 March 2026 Submitted via Website
Overall Experience

The Hamptons have always provided brilliant care for my mum. They are incredibly supportive and, most importantly, they keep her safe and engaged. For special occasions like Christmas and Mother's Day, they host wonderful parties featuring guest singers, entertainment, and great food. Being able to celebrate these moments collectively with other families makes a huge difference; it truly shows how much the staff genuinely care for the residents. I can't thank them enough.

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Review from D P (Son of Resident) published on 10 March 2026 Submitted via Postal Card
Overall Experience

Originally my mother was placed here for rehab. My father moved in with her to facilitate 'end of life'. Due to the care they both received and respect given to them, dad has elected to stay as he feels safe and looked after following mother's passing. He has stimulation and has a comfortable time with a few grumbles on food and occasionally laundry mishaps but with access to 24/7 care and medical assistance far easier than we can achieve I feel that he is comfortable and safe.

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Review from I W (Son of Resident) published on 6 March 2026 Submitted via Postal Card
Overall Experience

The care home is clean, and staff very helpful and friendly. Food is very good and residents want for nothing.

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Review from P W (Daughter-in-law of Resident) published on 6 March 2026 Submitted via Postal Card
Overall Experience

Hamptons staff are second to none. Always welcoming so kind and caring to the residents. A lovely warm homely care home, always very clean.

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Review from Carol D (Daughter-in-law of Resident) published on 20 February 2026 Submitted via Website
Overall Experience

Dad is looked after well and seems happy and content .. staff always helpful and approachable and nothing seems too much trouble . Home is clean and bedroom good and functional. Food is varied. Easy to contact anyone management and always feel listened to

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Review from S T (Granddaughter of Resident) published on 20 February 2026 Submitted via Website
Overall Experience
My grandad has been in here for almost 5 years, it was a difficult decision to make and to find a suitable care home for him. Within the first few weeks we knew the Hamptons would be the one.
We have developed a great professional relationships with the staff. Kat and Robin run a tight ship.
They have regular activities for the residents, the party's they hold regular are fantastic. Last year my grandad went on a boat trip and to Lichfield cathedral twice, he was made up.
I can honestly say from the cleaners, kitchen staff, laundry, activities, admin, management and everyone else they all do a fantastic job.
My grandad has been on the end of life pathway for about 2 years now and I honestly believe he is thriving due to the care, social interaction and atmosphere in the Hamptons!

I am a care manager at a care agency so I have a trained eye to spot concerns and I trust the team immensely with the care of my grandad.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 February 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 14 Feb 2026

    This week at Hamptons Care Home, our residents have been enjoying a warm and cheerful Valentine’s celebration filled with laughter, friendship and plenty of treats. We shared a special afternoon...

Upcoming Events

There are no upcoming events for The Hamptons Retirement Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Hamptons Retirement Home.

Accreditations

There are no accreditations posted yet for The Hamptons Retirement Home.

Meet the Team (8)

Kat
Kat Job Title:Care ManagerJoined: 2020

Kat is the Care Manager at The Hamptons Retirement Home and brings many years of experience in the health and social care sector. Level 5-qualified in Leadership and Management, she oversees the delivery of high-quality, person-centred care throughout the home.

Kat leads the care team with professionalism, warmth and a strong commitment to ensuring every resident receives the support they need to live comfortably, safely and with dignity. She plays a central role in care planning, staff development, safeguarding, and maintaining the highest standards in line with best practice and regulatory requirements.

With her extensive knowledge and approachable leadership style, Kat works closely with residents, families and healthcare professionals to ensure communication is clear, supportive and reassuring.

Kat’s dedication to compassionate care and her focus on continuous improvement help make The Hamptons a welcoming home where residents are truly valued.

Grace
Grace Job Title:Deputy ManagerJoined: 2020

Grace is our Deputy Manager at The Hamptons Retirement Home and has been a valued member of our team since 2019. Is working towards being level 5 qualified in Leadership for Health and Social Care.

Grace plays a key role in ensuring the highest standards of care and support are delivered every day.

With a calm, compassionate, and professional approach, Grace works closely with residents, families, and staff to create a safe, welcoming, and person-centred environment. She is passionate about maintaining dignity, independence and quality of life for every individual living at The Hamptons.

Grace supports the day-to-day running of the home, staff development, care planning and compliance, ensuring residents receive consistent, respectful and tailored care. Families often appreciate her friendly nature, excellent communication and commitment to making The Hamptons feel like home.

Alex
Alex Job Title:Deputy managerJoined: 2020

Alex is a highly experienced senior member of the team at The Hamptons Retirement Home and holds a Level 5 qualification in Health and Social Care Leadership and Management.

Alex is passionate about delivering outstanding, resident-focused care and plays an important role in supporting residents and staff daily. She is known for her approachable manner, strong leadership, and dedication to ensuring that every resident feels safe, respected, and truly at home.

With a focus on quality, wellbeing and continuous improvement, Alex helps oversee care standards, staff support and the smooth running of the home. She takes pride in building positive relationships with families and ensuring communication is always open, supportive and reassuring.

Alex’s commitment to compassionate care and high professional standards makes her a valued part of life at The Hamptons.

Amanda Smith
Amanda SmithJob Title:FinanceJoined: 2019

Amanda plays a key role in the financial management of the home, ensuring that all processes run smoothly, accurately, and in line with regulations. With a strong background in finance and administration, she brings a high level of organisation, attention to detail, and professionalism to her role.

She is responsible for overseeing day-to-day financial tasks, including invoicing, budgeting support, and maintaining accurate records. Amanda works closely with management, residents, and families to ensure financial matters are handled clearly, sensitively, and efficiently.

Amanda understands the importance of transparency and reliability within a care environment, and she takes pride in supporting both the operational team and residents’ families with any financial queries. Her approachable nature and clear communication style help make often complex processes straightforward and stress-free.

Since joining the home, Amanda has contributed to improving financial systems and ensuring everything runs efficiently behind the scenes, helping the wider team focus on delivering excellent care.

Outside of work, Amanda enjoys spending time with family and friends and brings a calm, positive attitude to the workplace every day.

Nina
Nina Job Title:Senior CareJoined: 2020

Nina is a dedicated Senior Carer at The Hamptons Retirement Home and plays an important role in delivering high-quality, person-centred care to our residents.

With a compassionate and attentive approach, Nina supports residents in meeting their daily needs while promoting dignity, independence, and comfort at all times. She works closely with the care team to ensure care plans are followed accurately and that each individual receives tailored support suited to their preferences and routines.

Nina is known for her calm manner, reliability and genuine kindness. She builds strong relationships with residents and families, helping to create the warm, welcoming atmosphere that makes The Hamptons feel like home.

Her commitment to maintaining high standards of care and supporting her colleagues makes her a valued and respected member of our team.

Dianne
Dianne Job Title:Senior CarerJoined: 2020

Dianne is a Senior Carer at The Hamptons Retirement Home and also serves as our in-house Manual Handling Trainer.

With extensive hands-on experience in care, Dianne plays a key role in ensuring residents are supported safely, comfortably and with dignity at all times. Her additional responsibility as a Manual Handling Trainer means she provides guidance and training to colleagues, helping maintain high safety standards across the home.

Dianne is committed to delivering compassionate, person-centred care and takes pride in supporting residents with professionalism and respect. She works closely with the wider team to ensure care is delivered consistently and in line with best practice.

Her knowledge, leadership and calm approach make her a trusted and valued member of the Hamptons team.

Helen
Helen Job Title:Head Senior (Nights)Joined: 2024

Helen is our Head Senior Carer for Nights at The Hamptons Retirement Home, leading the overnight care team and ensuring residents receive safe, attentive and compassionate support throughout the night.

Helen plays a vital role in maintaining comfort, security, and well-being during the evening and night hours, providing reassurance to residents and peace of mind to families. She oversees the night shift, supports staff, responds promptly to residents’ needs, and ensures care is delivered to the highest standard at all times.

With a calm and professional approach, Helen is experienced in supporting residents with a range of needs, including those requiring additional assistance during the night. Her dedication helps ensure The Hamptons remains a safe, caring and well-managed home 24 hours a day.

Helen is a valued and trusted member of our team, known for her reliability, kindness and strong leadership.

Liz
Liz Job Title:CarerJoined: 2023

Liz is a valued member of the care team at The Hamptons Retirement Home, working our early morning “Early Bird” shift from 6 am.

Liz plays an important role in helping residents start their day in a calm, comfortable and supportive way. She assists residents with getting up, personal care, dressing, and escorting residents to the dining room for breakfast, always ensuring that dignity, privacy, and individual routines are respected.

Known for her kind and reassuring approach, Liz helps create a positive and relaxed morning atmosphere within the home. Her dedication ensures residents feel well cared for, comfortable and ready to enjoy the day ahead.

Liz’s compassion and reliability make her an appreciated part of daily life at The Hamptons.

Frequently Asked Questions about The Hamptons Retirement Home

What types of Care is The Hamptons Retirement Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Hamptons Retirement Home have?

There are 30 Single Rooms.

What are the Facilities & Services at The Hamptons Retirement Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is The Hamptons Retirement Home to the centre of Walsall?

3.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Hamptons Retirement Home to verify any information. View our terms and conditions. The Hamptons Retirement Home has an Enhanced Service -more info.