Central Surgery Nursing Home

When visiting my mother in law in her previous home, we was feeling that we was coming to end of life for her from seeing her to being in bed at every visit, not speaking. Never seeing her dressed for months.

Since my mother in law moved into the old surgery. The changes in her is unbelievable over the past year. The High standards of care provided by the staff, clearly shows she sat up in the day room, dressed, communicating, engaging with staff and her environment on every visit. The staff and manager makes the environment for everyone relaxed, friendly. Each member of staff know each residents little ways. We always feel comfortable, welcomed and a part of the environment, when we are visiting, everyone chats, talk and laugh together and actually for the time we are there feel part of the home and come away really happy to see the improvement in my mother in laws life,her well being and in the knowledge that every resident is at the heart of all the staff

My sister and I travel up from Newport, normally every week, to see our other sister who is a resident at this nursing home. My sister has been a resident of somewhere in the region for two years.
In this time we have been delighted with the care my sister receives for her health and well-being.
The staff are particularly friendly, caring, and very professional, and my sister and I love our visits. We get to meet all of the staff over the course of our visits, and welcome the opportunity to talk to the other residents too!

The home offers opportunities to celebrate significant events and holidays, such as Christmas, Harvest Services, Easter, and Valentine's Day. We also have the opportunity to meet up with relatives and friends of other residents to share our thoughts, and to offer suggestions for future events!