Bowbrook

Worthington Road, Fradley, Lichfield WS13 8PG
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9.2 12 Reviews
  • Bowbrook, Lichfield
Bowbrook is a residential care home in Fradley, Staffordshire. They offer 90 ensuite bedrooms across six households for people over the age of 55. The state-of-the-art home provides high-quality personalised care and support in first-class facilities. Designed specifically to support people living with dementia and complex needs, Bowbrook welcomes both individuals and couples – and you can even move in with pets too.

As a Dementia Centre of Excellence, residents will be in the safe hands of an experienced care provider, committed to the latest and highest standards of training in the industry. As a leading provider of care for older people across the country, the team understand the importance of tailoring care to each individual’s needs to ensure people live as independently as possible.

As a new part of Fradley, Bowbrook will feature a community hub, which offers a range of facilities open to both residents and the general public including:
•        A coffee bar
•        Shop
•        Hairdressing salon
•        Events room
•        Garden area with seating
•        An outdoor children’s play area

Residents can engage in group activities or pursue their own interests in the smaller communal areas or their own private rooms.

As part of each household residents will also have access to an assisted bathroom, communal kitchen diner, lounge area, snug and cinema room, as well as access to gardens or outdoor space, including a rooftop terrace.

Why choose Bowbrook?
Bowbrook is based in Fradley, a bustling, canal-side village, just three miles from the famous cathedral city of Lichfield and a short drive from Burton-upon-Trent and Tamworth. The area itself has a Village Centre offering clubs and activities and a small shopping centre containing a pharmacy, café, shop and takeaway restaurants. Fradley Pool Nature Reserve is also nearby offering opportunities for wildlife watching.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette

Funding & Fees

Please contact the home to organise an assessment with one of our experienced clinical leads.


We can then give an accurate average weekly fee.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lucie Goodall (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Bowbrook Reviews (12)

9.2

Bowbrook has a Review Score of 9.2 (9.211) out of 10, based on 8 reviews in the last 2 years.
Over all time Bowbrook has 12 reviews.

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Review from Penelope K (Daughter of Resident) published on 4 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad went in for Restbite for a week. He never likes going but my mum has to have a break.
And I know that he's well look after here and the place is like a hotel. Me and mum always say oh we could stay here lol.
And the staff and management are fabulous.
Many thanks. X
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Review from David S (Son of Resident) published on 4 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father who is 96 years old is settling in nicely now to Bowbrook. I see the pictures of all his activity's and he does generally like to get involved. His memory is slowly fading but he is kept on his toes by the activity team.
He does remember some of his activity's when I prompt him and chatters
away about his baking which he has always loved to do.
I was amazed at how many other peoples family's he has got to know in his few months of living at Bowbrook.
He is putting on a little weight after a little drop which was of concern after he arrived but the team quickly got to grips with it and he is responding nicely.
Although none of us like to see our loved ones entering a home I know he is looked after well at Bowbrook and is thriving with all the characters and company he now has.
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Review from Nigel M (Husband of Resident) published on 30 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
It is difficult to write a review as my wife can't remember anything. She was well when she came back but I am not sure how much excercise she took or what events she attended. The staff were helpful and the facilities seem excellent.
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Review from Helen H (Niece of Resident) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt arrived at Bowbrook on 24th April having recently lost her husband of almost 70 years and was greeted by a wealth of happy smiling faces who weeks on continue to do their utmost to make her feel happy and comfortable. She loves her room and benefits greatly from family and friends being able
to visit at any time. Bowbrook is a spotlessly clean, bright, airy well run establishment which I would highly recommend to anyone in a similar situation.
Reply from Lucie Goodall, Registered Manager at Bowbrook

Thankyou for your kind words and lovely review - your aunt is a pleasure and we feel very privileged to have her living with us.

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Review from Sandra H (Daughter of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A fantastic facility. My Mum has been here 18 months. She is well cared for in a loving environment. She is happy and enjoys the interaction with the other residents. The staff are very caring, loving, happy and treat the residents as one of their own. They make them laugh and feel special, they
aren't just doing a job to the bare minimum. There is great camaraderie within the staff team. The home is well managed with staff happy to answer any questions. The management is open and approachable and visible. I'm always greeted by any member, even the maintenance staff.
Highly recommend.
Reply from Lucie Goodall, Registered Manager at Bowbrook

Thankyou so much for your kind words and such a lovely review, you have captured Bowbrook's culture very well, we are very happy to see you continue to have a positive experience.

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Review from C B (Daughter of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I absolutely cannot fault this amazing care home . The care is second to none , the carers are absolutely amazing and as for the facilities .. just amazing.
All the staff care for their residents . The activities team is fantastic and always arranging different daily activities so there is always
something to do. My mum goes on visits into town , to the Cathedral, shops and even out to the local pub for lunch.
Best decision I ever made was moving my mum into Bowbrook. Forever grateful to the manager for offering her an emergency respite place at a day's notice , from which she's never gone home as she loves it so much.
Thank you Bowbrook and all your staff .
Reply from Lucie Goodall, Registered Manager at Bowbrook

Thankyou for your kind words, it fills us with joy that you are having a positive experience here at Bowbrook, we are very happy that we could support you and your family to arrange care and support when it was most needed.

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Review from Maureen C (Daughter of Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Bowbrook since September 2024. She has settled in really well and loves her room. I am so grateful for the excellent care she is receiving, all the staff are so friendly and professional. Mum is nearly 102 , very alert mentally, and able to appreciate the help she receives at
this stage in her life. She has actually gained weight.
Thank you Bowbrook.
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Review from N S (Grandson of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandfather recently moved into Bowbrook after having a bout of falls at home, as a family we felt that he needed round the clock care. From the moment he walked through the doors at Bowbrook he has been so settled and it was like he had always been there. There is so much going on throughout the
day it has given him a new lease of life, he loves to do crafting with the Activities people and he even enjoys a game or two of dominoes. He really enjoys the various meals that are on offer, he's even gained a little bit since moving in. The staff always seem to be going above and beyond for all of the residents that live here.
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Review from S W (Daughter of Resident) published on 2 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad arrived at Bowbrook in July 2023, and already, the change in him is overwhelming. He is so much more alert and happy. He is loving having access to a garden and is joining in with all of the activities. The staff are fantastic as they all have so many skills; their dementia training is also excellent,
so they really know how to get the very best out of every resident and enhance their lives. My dad chats away to everyone and is so much more relaxed in himself.
The building is beautiful and so clean everywhere, it also has beautiful gardens. I cannot recommend Bowbrook highly enough for anyone who has a loved one in need of such expertise.
Reply from Lucie Willday, Registered Manager at Bowbrook

Thank you for your review. What a pleasure it is to have your dad living with us; it is great to hear what a great experience you are having with us, and we look forward to supporting you to make many more memories.
Many thanks.

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Review from Paul H (Son of Resident) published on 13 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother arrived at Bowbrook having to be transferred by hoist and otherwise bedridden following a fall at home and hospitalisation. Three months later she was able to walk to a car and return home to independent living. This has been our first experience of a care home and cannot praise the care
and attention of the staff highly enough. We will be forever grateful for their expertise and guidance in helping mum achieve her goal.
Reply from Amanda Jelbert, Registered Manager at Bowbrook

Thank you so much for your kind words, Paul. We have loved having your mother here and we are so pleased she has been able to regain some independence with our support. I will pass your comments on to the staff team. Thanks again and best wishes, Amanda

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Review from Stanley W (Husband of Resident) published on 8 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife moved into Bowbrook shortly after it opened in July 2021. She has now been in residence for 5 weeks and this has allowed my family and I to form a good assessment of standards. Firstly, being a newly built care home the accommodation and facilities are excellent. Secondly, and equally important,
the level of care has been very good. All staff are professional, attentive, supportive and friendly which has enabled my wife to make the sometimes difficult transition to full-time care as smooth and stress-free as possible. Food is good and she looks forward to her meals and daytime activities. The family are very pleased with our choice of Bowbrook and have no hesitation in recommending it.
Reply from Amanda Jelbert, Registered Manager at Bowbrook

Thank you so much for your kind words, it really has been our pleasure taking care of your wife. I will pass your comments onto the staff team. Best wishes, Amanda

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Review from Lisa O (Daughter of Resident) published on 25 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has had Parkinson's disease and Lewes Body dementia for the last 11 years and over the last 3 years, we have seen as a family a deterioration that has left my Father struggling to cope with her care needs. We have used several residential homes in the area for respite breaks and so I am writing
this review from experience and comparison. Bowbrook is a brand new care home and my Mother is currently one of five residents. She has settled in extremely well. I have been impressed with the care team as a whole and they have gotten to know my Mother in a relatively short space of time (3 weeks), nothing is too much trouble for them. The food is excellent. There are activities in the afternoon that my Mother is engaging in. A hairdresser is now on board and they are about to start stocking up the on-site shop. My Mother has formed friendships with the other residents. We can book by appointment and a family member has visited each day. I would recommend.
Reply from Amanda Jelbert, Registered Manager at Bowbrook

Thank you so much for your kind words, I will be sure to pass this onto the staff team. Best wishes, Amanda

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Current Review Score: 9.2 (9.211)

Overview of Review Score

The Review Score of 9.2 (9.211) out of 10 for Bowbrook is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.967 for Bowbrook is calculated as follows: ( (89 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 91 Ratings = 4.967
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.244 Points relating to the number of positive Reviews for Bowbrook is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 8 Positive Reviews ÷ 18 = 0.444
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 08 Sep 2025

Please contact the Home for additional details.

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Awards / Recognitions (1)

Meet the Team (1)

Lucie

Lucie Willday

Job Title: Registered Manager Joined: 2023

Lucie Willday is a Registered Manager here at Bowbrook.


She is passionate about dementia care and operates the scheme with vast experience in caring for older people and supporting families with their loved ones' needs.

Frequently Asked Questions about Bowbrook

What types of Care is Bowbrook registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bowbrook have?

There are 90 Single Rooms.

What are the Facilities & Services at Bowbrook?

Pet Friendly (or by arrangement), Close to Local shops, Lift, Wheelchair Access, Gardens, Bar/Café & Residents Kitchenette are some of the Facilities & Services.

How far is Bowbrook to the centre of Lichfield?

3.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bowbrook to verify any information. View our terms and conditions. Bowbrook has an Enhanced Service - more info.