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The home has three 10-bed units, each with a shared kitchen, dining area, lounge, and quiet room, creating smaller environments that support familiarity and connection.
The home also has shared communal spaces, including an activities hub, sensory room, and accessible garden.
A multidisciplinary team...
Edgewater is a nurse-led service that supports adults with complex mental and physical health needs who require more intensive clinical care than traditional residential and nursing services provide.
The home has three 10-bed units, each with a shared kitchen, dining area, lounge, and quiet room, creating smaller environments that support familiarity and connection.
The home also has shared communal spaces, including an activities hub, sensory room, and accessible garden.
A multidisciplinary team leads care at Edgewater, including general, mental health, and learning disability nurses, therapists, and support workers.
Each unit's staff team is built around people’s individual needs.
Snowdrop Unit supports adults with complex clinical needs requiring ongoing, coordinated care. Most people have a primary neurological condition and co-occurring health needs such as diabetes, dysphagia, epilepsy, and respiratory conditions - and require interventions like catheters, PEGs, tracheostomies, and ventilators.
Daffodil Unit is a female-only unit for older adults living with dementia and who present with behaviours of concern. The unit has been designed to create a space that promotes comfort, independence, and overall wellbeing.
Iris Unit is a male-only environment for younger working-age adults living with neurological or mental health conditions such as acquired brain injury, dementia, or stroke, and who present with behaviours of concern.
Care is tailored to each person's interests and aspirations, from rebuilding motor skills and memory to maintaining routines that foster self-esteem and independence.
Care Provided by Edgewater
Primary Care Categories
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 30 Service Users
Dementia Care Types
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Edgewater to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Exemplar Health Care Services Ltd
- Private Owned
Person in charge
- Jane Lockwood (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2022
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (30)
- Single Rooms with ensuite Wet Room (30)
Visiting
- The home has an open door policy, welcoming friends and family at all times. If a meeting with the Home Manager is required, please call in advance. Meal times are protected - there will be no answer to phone calls or the door during these times. Please contact the home directly for information on mealtimes.
Parking
- The home has free onsite parking.
Edgewater Reviews (12)
Edgewater has a Review Score of 8.3 (8.306) out of 10, based on 3 reviews in the last 2 years.
Over all time Edgewater has 12 reviews.
All the staff at edgewater from the admin through to the management or second to none.i couldn't name them all.they have been a driving force to mark feeling happier and settled.he doesnt chase after us anymore when we are leaving its always a pleasant visit and we are all left feeling welcome.both...
All the staff at edgewater from the admin through to the management or second to none.i couldn't name them all.they have been a driving force to mark feeling happier and settled.he doesnt chase after us anymore when we are leaving its always a pleasant visit and we are all left feeling welcome.both Gemma and Emma will ring me when mark just needs a chat and tgat means the world to me and shows me that his wishes are being met and not ignored also a massive thank you to Laura she has been bringing Mark to see our mum and it just feels like she is a freind if marks not his support.we always have a laugh mainly at mark and mum so thank you all so very much from all of us xxx
Thank you for your wonderful feedback. We're delighted to hear that Mark is feeling happier and more settled at Edgewater, and that both he and your family feel so welcomed and supported. It's especially lovely to hear how much the communication from the team means to you. We'll be sure to pass on...
Thank you for your wonderful feedback. We're delighted to hear that Mark is feeling happier and more settled at Edgewater, and that both he and your family feel so welcomed and supported. It's especially lovely to hear how much the communication from the team means to you. We'll be sure to pass on your kind words to Gemma, Emma, Laura and the wider team. Thank you for trusting us to support Mark. It means so much to us all.
As a family this care home is what was needed for our brother.
Thank you all #snowdrop xx
As a family this care home is what was needed for our brother.
Thank you all #snowdrop xx
Thank you for your lovely review, Andy. We're delighted to hear that you have had such a positive experience at Edgewater.
We find Edgewater is kept clean and tidy. Staff are approachable if you have any concern and helpful.
We find Edgewater is kept clean and tidy. Staff are approachable if you have any concern and helpful.
Thank you for sharing your experience. We're so pleased to hear that your dad has been well supported and that our team continues to be welcoming, approachable, and helpful. Your feedback means a lot to us.
Truly grateful to all the staff at Edgewater who went above and beyond. the care that was not only shown to their patient but to us as a family was truly overwhelming. We will be forever grateful for the memories we were able to create as a family. Exceptional care home.
Truly grateful to all the staff at Edgewater who went above and beyond. the care that was not only shown to their patient but to us as a family was truly overwhelming. We will be forever grateful for the memories we were able to create as a family. Exceptional care home.
My father recently moved to Edgewater, what an excellent service. There is a noticeable improvement in my father since he moved here. The staff are very friendly and helpful and you can definitely tell they are committed to their jobs and learning. The staff are specially trained to support those...
My father recently moved to Edgewater, what an excellent service. There is a noticeable improvement in my father since he moved here. The staff are very friendly and helpful and you can definitely tell they are committed to their jobs and learning. The staff are specially trained to support those with an acquired brain injury. The accommodation is clean and tidy and the ward environments offer low stimulation with an activity ward separate. It is a real shame that these providers are few and far between and that there aren’t more of them across the country.
My father has been a resident of Edgewater and I live 250 miles away. The guest room can be booked with the manager. It has a sofa bed for sleeping for two. There is an ensuite wetroom and the room is wheelchair accessible and beautifully decorated. It has underfloor heating! There is a shared...
Outings: my father loves going out and about. I joined him on outings for shopping where he bought himself Christmas socks and cards and warm gloves. Another trip was along the promenade and then to a coffee shop for drinks, biscuits and chat. The carers pushed wheelchair users, everybody had a great time and my father was so well looked after. The staff are so very kind and caring at Edgewater. Dad is 92!
Both my husband and I have been made very welcome. Nothing is too much trouble for the staff, and all his needs are being met. I feel contended that he is safe and they understand all his complex medical needs. It's a thoroughly lovely home-from-home.
Both my husband and I have been made very welcome. Nothing is too much trouble for the staff, and all his needs are being met. I feel contended that he is safe and they understand all his complex medical needs. It's a thoroughly lovely home-from-home.
This is a fantastic place with wonderful staff who make the residents feel at home. The staff all seem to enjoy their work in this lovely care home, which also makes it feel very homely.
This is a fantastic place with wonderful staff who make the residents feel at home. The staff all seem to enjoy their work in this lovely care home, which also makes it feel very homely.
Dear Margaret, thank you so much for taking the time to leave your review. We're very proud of our new home in Wallasey. The team have done a wonderful job, and we agree, Edgewater is a lovely place to live and work! We'll make sure your kind words are passed on. Thanks.
Since my husband has moved to Edgewater, he has settled well with the support if staff. I have been made to feel very welcome. I feel very relived that his placement here is working well. It's always a worry when someone has to rely on care and I feel so happy he is here.
Since my husband has moved to Edgewater, he has settled well with the support if staff. I have been made to feel very welcome. I feel very relived that his placement here is working well. It's always a worry when someone has to rely on care and I feel so happy he is here.
My life has changed for the better since moving here.
I've been getting up every day, as I was unable to do this previously, due to physio and staff.
My life has changed for the better since moving here.
I've been getting up every day, as I was unable to do this previously, due to physio and staff.
Thank you so much for taking the time to leave a review for Edgewater. We're so pleased to hear about your experience and we're happy that you're settling in at the home. We'll pass your comments on to the team, it'll make their day!
Edgewater has a lovely calm atmosphere and is set up like a home-from-home (not clinical). My sister is well settled and happy here, always has lots of smiles for staff and is always presented as clean, tidy and well looked after. Staff are welcoming, friendly and helpful when visiting.
Edgewater has a lovely calm atmosphere and is set up like a home-from-home (not clinical). My sister is well settled and happy here, always has lots of smiles for staff and is always presented as clean, tidy and well looked after. Staff are welcoming, friendly and helpful when visiting.
Thank you so much for your five-star review of Edgewater. We strive to provide a supportive and welcoming environment, so we're really glad to hear that you find the home to have a calm atmosphere and that your sister is settled and happy. I'll pass your review onto the team - it'll make their day!
My relative just moved into Edgewater. I had my first visit last weekend. What a beautiful place. The staff I met were friendly, reassuring and helpful, and I left feeling my relative was in good hands and will receive compassion and professional care. Thank you; it's a long time since I felt...
My relative just moved into Edgewater. I had my first visit last weekend. What a beautiful place. The staff I met were friendly, reassuring and helpful, and I left feeling my relative was in good hands and will receive compassion and professional care. Thank you; it's a long time since I felt hopeful for my relative.
Thank you so much for your kind review. We're really pleased to hear that the team at Edgewater are helpful and friendly. I'll pass your message on to the team. They will be delighted to receive this feedback. Regards
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (22) & Events (0)
- 08 Jul 2026
Exemplar Health Care has launched its latest ‘Service user engagement impact report’, showcasing how residents and families are helping to shape and improve care across its homes. The report highlights...
- 05 May 2026
Exemplar Health Care is incredibly proud of the people who make our homes places where people truly feel cared for. The annual Values Awards are a chance to recognise those...
- 16 Mar 2026
At Exemplar Health Care, supporting people to continue enjoying their hobbies and interests is an important part of daily life. For Richard, this has taken the form of a growing...
There are no upcoming events for Edgewater.
Awards / Recognitions (1)
- 01 Jul 2024Recipient: Exemplar Health Care Services Ltd
Accreditations
There are no accreditations posted yet for Edgewater.
Meet the Team (1)

Hi, I'm Jane, the Home Manager at Edgewater Care Home in Wallasey, Merseyside.
Frequently Asked Questions about Edgewater
What types of Care is Edgewater registered for?
Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Edgewater have?
There are 30 Single Rooms.
What are the Facilities & Services at Edgewater?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Edgewater to the centre of Wallasey?
2.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Edgewater to verify any information. View our terms and conditions. Edgewater has an Enhanced Service -what an Enhanced Service includes.