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Edgewater

3 Alfred Road, Wallasey, Merseyside CH44 7HY
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Edgewater, Wallasey
Edgewater, Wallasey
Edgewater, Wallasey

Edgewater is a nurse-led service that supports adults living with complex mental and physical health needs, who require higher levels of clinical care than traditional residential and nursing services.

The home has three 10-bed units, each with its own shared kitchen, dining area, lounge, and quiet room - creating smaller environments that support familiarity and connection.

There are also shared communal spaces including an activities hub, sensory room, and accessible garden.

Care...  

Care Provided by Edgewater

Primary Care Categories

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Edgewater to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jane Lockwood(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (30)
  • Single Rooms with ensuite Wet Room (30)

Visiting

  • The home has an open door policy, welcoming friends and family at all times. If a meeting with the Home Manager is required, please call in advance. Meal times are protected - there will be no answer to phone calls or the door during these times. Please contact the home directly for information on mealtimes.

Parking

  • The home has free onsite parking.

Edgewater Reviews (11)

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7.8

Edgewater has a Review Score of 7.8 (7.833) out of 10, based on 2 reviews in the last 2 years. Over all time Edgewater has 11 reviews.

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Showing 11 reviews matching selected criteria
Review from G F (Son of Resident) published on 22 May 2026 Submitted via Postal Card
Overall Experience
When my dad arrived at Edgewater after his brain injury. We were greeted with friendly staff upon arrival and still to this present day.

We find Edgewater is kept clean and tidy. Staff are approachable if you have any concern and helpful.

Reply from Lauren Slater, Marketing and Communications Officer at Edgewater

Thank you for sharing your experience. We're so pleased to hear that your dad has been well supported and that our team continues to be welcoming, approachable, and helpful. Your feedback means a lot to us.

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Review from Tracey W (Sister of Resident) published on 11 November 2025 Submitted via Website
Overall Experience
My review relates to more than October 2025.

Mark, my brother, has been very poorly and was in hospital for weeks.we as a family we're asked to attend the hospital to say our last goodbyes on a few occasions.i requested that he go back to Edgewater as I knew he would get back to as healthy as he could be.the manager and staff have worked miracles with mark he was on a syringe driver when he got took back to the home and wasn't weight bearing or eating much they worked with mark and they have been amazing Mark is now up and about on his own walks with a frame.he is now back to going out to play pool bowling and is in good spirit everytime we visit.Mo one of the staff arrange for mark to visit our mum she is now in a care home.it made all the difference to Mark and mum to see each other these acts we cant thank them enough.mark would not be here today if it wasn't for the manager accepting him back and the staff determination thank you all Tracey x

Reply from Ed Jones, Marketing and Events Officer at Edgewater

Hello, thank you for taking the time to leave your review. We're very pleased to hear your feedback on Edgewater, as well as the management and colleagues here and how they've been so supportive. We're so proud of Mark's achievements and we all wish him all the best with his future!

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Review from M L (Daughter-in-law of Resident) published on 14 March 2024 Submitted via Postal Card
Overall Experience

Truly grateful to all the staff at Edgewater who went above and beyond. the care that was not only shown to their patient but to us as a family was truly overwhelming. We will be forever grateful for the memories we were able to create as a family. Exceptional care home.

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Review from J T (Daughter of Resident) published on 13 December 2023 Submitted via Website
Overall Experience

My father recently moved to Edgewater, what an excellent service. There is a noticeable improvement in my father since he moved here. The staff are very friendly and helpful and you can definitely tell they are committed to their jobs and learning. The staff are specially trained to support those with an acquired brain injury. The accommodation is clean and tidy and the ward environments offer low stimulation with an activity ward separate. It is a real shame that these providers are few and far between and that there aren’t more of them across the country.

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Review from Joanne S (Daughter of Resident) published on 8 December 2023 Submitted via Postal Card
Overall Experience
My father has been a resident of Edgewater and I live 250 miles away. The guest room can be booked with the manager. It has a sofa bed for sleeping for two. There is an ensuite wetroom and the room is wheelchair accessible and beautifully decorated. It has underfloor heating! There is a shared kitchen with a microwave, kettle, toaster, fridge and water fountain. The room has wifi. The room is below the resident's room. I was made welcome by all the staff I met. I was easily able to see my father. Thank you so much.

Outings: my father loves going out and about. I joined him on outings for shopping where he bought himself Christmas socks and cards and warm gloves. Another trip was along the promenade and then to a coffee shop for drinks, biscuits and chat. The carers pushed wheelchair users, everybody had a great time and my father was so well looked after. The staff are so very kind and caring at Edgewater. Dad is 92!

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Review from Jane P (Wife of Resident) published on 31 October 2023 Submitted via Postal Card
Overall Experience

Both my husband and I have been made very welcome. Nothing is too much trouble for the staff, and all his needs are being met. I feel contended that he is safe and they understand all his complex medical needs. It's a thoroughly lovely home-from-home.

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Review from Margaret G (Sister of Resident) published on 5 June 2023 Submitted via Postal Card
Overall Experience

This is a fantastic place with wonderful staff who make the residents feel at home. The staff all seem to enjoy their work in this lovely care home, which also makes it feel very homely.

Reply from Jo Hemmingway, Marketing and Communication Officer at Edgewater

Dear Margaret, thank you so much for taking the time to leave your review. We're very proud of our new home in Wallasey. The team have done a wonderful job, and we agree, Edgewater is a lovely place to live and work! We'll make sure your kind words are passed on. Thanks.

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Review from R T (Wife of Resident) published on 18 April 2023 Submitted via Website
Overall Experience

Since my husband has moved to Edgewater, he has settled well with the support if staff. I have been made to feel very welcome. I feel very relived that his placement here is working well. It's always a worry when someone has to rely on care and I feel so happy he is here.

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Review from Caroline H (Resident / Service User) published on 28 February 2023 Submitted via Website
Overall Experience
The staff are very polite. 100% good care. The food is brilliant.
My life has changed for the better since moving here.

I've been getting up every day, as I was unable to do this previously, due to physio and staff.

Reply from Lauren Hallas, Marketing and Communications Officer at Edgewater

Thank you so much for taking the time to leave a review for Edgewater. We're so pleased to hear about your experience and we're happy that you're settling in at the home. We'll pass your comments on to the team, it'll make their day!

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Review from E F (Sister of Resident) published on 14 February 2023 Submitted via Postal Card
Overall Experience

Edgewater has a lovely calm atmosphere and is set up like a home-from-home (not clinical). My sister is well settled and happy here, always has lots of smiles for staff and is always presented as clean, tidy and well looked after. Staff are welcoming, friendly and helpful when visiting.

Reply from Jenna Wood, Marketing Manager at Edgewater

Thank you so much for your five-star review of Edgewater. We strive to provide a supportive and welcoming environment, so we're really glad to hear that you find the home to have a calm atmosphere and that your sister is settled and happy. I'll pass your review onto the team - it'll make their day!

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Review from S C (Friend of Resident) published on 22 December 2022 Submitted via Website
Overall Experience

My relative just moved into Edgewater. I had my first visit last weekend. What a beautiful place. The staff I met were friendly, reassuring and helpful, and I left feeling my relative was in good hands and will receive compassion and professional care. Thank you; it's a long time since I felt hopeful for my relative.

Reply from Jo Hemmingway, Marketing and Communications Officer at Edgewater

Thank you so much for your kind review. We're really pleased to hear that the team at Edgewater are helpful and friendly. I'll pass your message on to the team. They will be delighted to receive this feedback. Regards

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 March 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (29) & Events (0)

News
  • 08 Jul 2026

    Exemplar Health Care has launched its latest ‘Service user engagement impact report’, showcasing how residents and families are helping to shape and improve care across its homes. The report highlights...

  • 05 May 2026

    Exemplar Health Care is incredibly proud of the people who make our homes places where people truly feel cared for. The annual Values Awards are a chance to recognise those...

  • 16 Mar 2026

    At Exemplar Health Care, supporting people to continue enjoying their hobbies and interests is an important part of daily life. For Richard, this has taken the form of a growing...

Upcoming Events

There are no upcoming events for Edgewater.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Edgewater.

Meet the Team (1)

Jane Lockwood
Jane LockwoodJob Title:Clinical Nurse Manager

Hi, I'm Jane, the Home Manager at Edgewater Care Home in Wallasey, Merseyside.

Frequently Asked Questions about Edgewater

What types of Care is Edgewater registered for?

Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Edgewater have?

There are 30 Single Rooms.

What are the Facilities & Services at Edgewater?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Edgewater to the centre of Wallasey?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Edgewater to verify any information. View our terms and conditions. Edgewater has an Enhanced Service -more info.