






Edgewater is a nurse-led service that supports adults living with complex mental and physical health needs, who require higher levels of clinical care than traditional residential and nursing services.
The home has three 10-bed units, each with its own shared kitchen, dining area, lounge, and quiet room - creating smaller environments that support familiarity and connection.
There are also shared communal spaces including an activities hub, sensory room, and accessible garden.
Care...
Care Provided by Edgewater
Primary Care Categories
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Edgewater to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Exemplar Health Care Services Ltd
- Private Owned
Person in charge
- Jane Lockwood(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2022
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (30)
- Single Rooms with ensuite Wet Room (30)
Visiting
- The home has an open door policy, welcoming friends and family at all times. If a meeting with the Home Manager is required, please call in advance. Meal times are protected - there will be no answer to phone calls or the door during these times. Please contact the home directly for information on mealtimes.
Parking
- The home has free onsite parking.
Edgewater Reviews (11)
Edgewater has a Review Score of 7.8 (7.833) out of 10, based on 2 reviews in the last 2 years.
Over all time Edgewater has 11 reviews.
We find Edgewater is kept clean and tidy. Staff are approachable if you have any concern and helpful.
Thank you for sharing your experience. We're so pleased to hear that your dad has been well supported and that our team continues to be welcoming, approachable, and helpful. Your feedback means a lot to us.
Mark, my brother, has been very poorly and was in hospital for weeks.we as a family we're asked to attend the hospital to say our last goodbyes on a few occasions.i requested that he go back to Edgewater as I knew he would get back to as healthy as he could be.the manager and staff have worked miracles with mark he was on a syringe driver when he got took back to the home and wasn't weight bearing or eating much they worked with mark and they have been amazing Mark is now up and about on his own walks with a frame.he is now back to going out to play pool bowling and is in good spirit everytime we visit.Mo one of the staff arrange for mark to visit our mum she is now in a care home.it made all the difference to Mark and mum to see each other these acts we cant thank them enough.mark would not be here today if it wasn't for the manager accepting him back and the staff determination thank you all Tracey x
Hello, thank you for taking the time to leave your review. We're very pleased to hear your feedback on Edgewater, as well as the management and colleagues here and how they've been so supportive. We're so proud of Mark's achievements and we all wish him all the best with his future!
Truly grateful to all the staff at Edgewater who went above and beyond. the care that was not only shown to their patient but to us as a family was truly overwhelming. We will be forever grateful for the memories we were able to create as a family. Exceptional care home.
My father recently moved to Edgewater, what an excellent service. There is a noticeable improvement in my father since he moved here. The staff are very friendly and helpful and you can definitely tell they are committed to their jobs and learning. The staff are specially trained to support those with an acquired brain injury. The accommodation is clean and tidy and the ward environments offer low stimulation with an activity ward separate. It is a real shame that these providers are few and far between and that there aren’t more of them across the country.
Outings: my father loves going out and about. I joined him on outings for shopping where he bought himself Christmas socks and cards and warm gloves. Another trip was along the promenade and then to a coffee shop for drinks, biscuits and chat. The carers pushed wheelchair users, everybody had a great time and my father was so well looked after. The staff are so very kind and caring at Edgewater. Dad is 92!
Both my husband and I have been made very welcome. Nothing is too much trouble for the staff, and all his needs are being met. I feel contended that he is safe and they understand all his complex medical needs. It's a thoroughly lovely home-from-home.
This is a fantastic place with wonderful staff who make the residents feel at home. The staff all seem to enjoy their work in this lovely care home, which also makes it feel very homely.
Dear Margaret, thank you so much for taking the time to leave your review. We're very proud of our new home in Wallasey. The team have done a wonderful job, and we agree, Edgewater is a lovely place to live and work! We'll make sure your kind words are passed on. Thanks.
Since my husband has moved to Edgewater, he has settled well with the support if staff. I have been made to feel very welcome. I feel very relived that his placement here is working well. It's always a worry when someone has to rely on care and I feel so happy he is here.
My life has changed for the better since moving here.
I've been getting up every day, as I was unable to do this previously, due to physio and staff.
Thank you so much for taking the time to leave a review for Edgewater. We're so pleased to hear about your experience and we're happy that you're settling in at the home. We'll pass your comments on to the team, it'll make their day!
Edgewater has a lovely calm atmosphere and is set up like a home-from-home (not clinical). My sister is well settled and happy here, always has lots of smiles for staff and is always presented as clean, tidy and well looked after. Staff are welcoming, friendly and helpful when visiting.
Thank you so much for your five-star review of Edgewater. We strive to provide a supportive and welcoming environment, so we're really glad to hear that you find the home to have a calm atmosphere and that your sister is settled and happy. I'll pass your review onto the team - it'll make their day!
My relative just moved into Edgewater. I had my first visit last weekend. What a beautiful place. The staff I met were friendly, reassuring and helpful, and I left feeling my relative was in good hands and will receive compassion and professional care. Thank you; it's a long time since I felt hopeful for my relative.
Thank you so much for your kind review. We're really pleased to hear that the team at Edgewater are helpful and friendly. I'll pass your message on to the team. They will be delighted to receive this feedback. Regards
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (29) & Events (0)
- 08 Jul 2026
Exemplar Health Care has launched its latest ‘Service user engagement impact report’, showcasing how residents and families are helping to shape and improve care across its homes. The report highlights...
- 05 May 2026
Exemplar Health Care is incredibly proud of the people who make our homes places where people truly feel cared for. The annual Values Awards are a chance to recognise those...
- 16 Mar 2026
At Exemplar Health Care, supporting people to continue enjoying their hobbies and interests is an important part of daily life. For Richard, this has taken the form of a growing...
There are no upcoming events for Edgewater.
Awards / Recognitions (1)
- 01 Jul 2024Recipient: Exemplar Health Care Services Ltd
Accreditations
There are no accreditations posted yet for Edgewater.
Meet the Team (1)

Hi, I'm Jane, the Home Manager at Edgewater Care Home in Wallasey, Merseyside.
Frequently Asked Questions about Edgewater
What types of Care is Edgewater registered for?
Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Edgewater have?
There are 30 Single Rooms.
What are the Facilities & Services at Edgewater?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Edgewater to the centre of Wallasey?
2.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Edgewater to verify any information. View our terms and conditions. Edgewater has an Enhanced Service -more info.