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Care Homes Owned by Exemplar Health Care Services Ltd

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8.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Exemplar Health Care Services Ltd
Exemplar Health Care believes that people deserve more than just care - they deserve the chance to live a fulfilling and meaningful life.

As one of the country’s leading providers of nursing care, Exemplar Health Care focuses on supporting each person to reach their full potential.

Their approach is all about looking at the whole person, not just their needs, and empowering individuals to maintain their independence and achieve their personal goals.

With over 50 homes across England, Exemplar Health Care cares for adults with multiple diagnoses and complex needs arising from conditions such as dementia, mental health conditions, neuro-disabilities, and physical disabilities.

Each home has a dedicated, nurse-led team - including general, mental health, and learning disability nurses - offering a level of support that goes beyond what’s typically available in other care settings.

This approach ensures that every individual gets the right care, from the right team, at the right time - helping to reduce hospital admissions, prevent placement breakdowns, and improve long-term health outcomes.

With Exemplar Health Care, individuals don’t just receive care - they get the support, skills, and confidence to live well and thrive.

Exemplar Health Care Services Ltd Locations (59)

 - Browse 59 Care Homes owned by Exemplar Health Care Services Ltd
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Dearnevale
Elizabeth Street, Grimethorpe, Barnsley S72 7HZ 
Top 20 carehome award certificate
10 65 reviews
Dearnevale, Barnsley, South Yorkshire
Top 20 carehome award certificate
"Dearnevale is brilliant with my grandad, they include him in everything that they do. He is very well looked after. I couldn't thank the…"   Read all 65 reviews
  • 44 Rooms
Location Type Care Home

Welcome to Dearnevale! A Top 20 rated care home in the Yorkshire & Humberside region, for the seventh year in a row! Dearnevale, rated outstanding by the CQC in March 2020, is a friendly 40-bed ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Ravensdale
Naburn Walk, Whinmoor, Leeds LS14 2DA 
9.7 38 reviews
Ravensdale, Leeds, West Yorkshire
"I visited Ravensdale on behalf of a friend whose husband is living with Dementia in a Care Home. I wished to ascertain whether he could be…"   Read all 38 reviews
  • 20 Rooms
Location Type Care Home

Ravensdale supports adults living with complex needs arising from mental health and neurological conditions including brain injury and dementia. The home has 20 bedrooms across two units, each ... Read more

Younger Adult Care Permanent Care
  • Dementia Residential Care
  • Mental Health Care
Hamilton Springs
166 Westfield Lane, South Elmsall, Pontefract WF9 2JY 
9.6 8 reviews
Hamilton Springs, Pontefract, West Yorkshire
"Hamilton springs is always welcoming, Staff are friendly and passionate about the work they do, very informative and knowledgable about…"   Read all 8 reviews
  • 37 Rooms
Location Type Care Home

Hamilton Springs supports adults living with complex needs arising from brain injuries, mental health conditions, neuro-disabilities, dementia, and physical health conditions. This purpose-built ... Read more

Younger Adult Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Woolston House
Long Barn Lane, Woolston, Warrington WA1 4QB 
9.6 8 reviews
Woolston House, Warrington, Cheshire
"I am very happy with the care home, the staff and management. The care staff are very attentive and dedicated to what they do, and that's…"   Read all 8 reviews
  • 40 Rooms
Location Type Care Home

Woolston House supports adults living with complex needs arising from neuro-disabilities including Huntington’s disease, brain injuries, mental health conditions, dementia, and physical health ... Read more

Younger Adult Care Permanent Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Wheldale Heights
Wheldon Road, Castleford WF10 2PY 
9.5 10 reviews
Wheldale Heights, Castleford, West Yorkshire
"My brother was fortunate enough to be placed in Lynx unit from Feb 2025. I have been meaning to submit this review since then. The minute I…"   Read all 10 reviews
  • 24 Rooms
Location Type Care Home

Wheldale Heights supports adults living with complex mental and physical health needs arising from brain injuries, dementia, neuro disabilities, and Huntington’s disease. It has 24 en suite ... Read more

Younger Adult Care Permanent Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Cheshire Springs
94 Chester Road, Whitby, Ellesmere Port CH65 6RY 
9.5 17 reviews
Cheshire Springs, Ellesmere Port, Cheshire
"The staff have always been fantastic & very person centred. In Aug my father was in hospital and came out in end of life stage. The staff…"   Read all 17 reviews
  • 20 Rooms
Location Type Care Home

Cheshire Springs supports adults living with complex mental and physical needs arising from a mental health or neurological condition. The home has two 10-bed units, each with its own open-plan ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Otterburn
Brandwood Park Road, Kings Heath, Birmingham B14 6QX 
9.5 22 reviews
Otterburn, Birmingham, West Midlands
"My childhood friend is a resident of Otterburn, she has been there for over 10 years now.I live in Cornwall and so I don't often visit so…"   Read all 22 reviews
  • 30 Rooms
Location Type Care Home

Otterburn, part of Exemplar Health Care, is a specialist care home that supports people living with complex and high acuity needs. The Nurse-led team at Otterburn specialises in supporting adults ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Mental Health Care
Neville Court
Neville Avenue, Kendray, Barnsley S70 3HF 
9.4 10 reviews
Neville Court, Barnsley, South Yorkshire
"The staff at Neville Court have always been wonderful with my father. He's always been treated with kindness and dignity and so have we as…"   Read all 10 reviews
  • 20 Rooms
Location Type Care Home

Welcome to Neville Court! Neville Court is a small complex needs care home in Kendray, Barnsley, which supports people living with complex mental health needs, behaviours of concern, brain ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Greenacre Park
2 Elmdon Drive, Humberstone, Leicester LE5 0BN 
9.4 11 reviews
Greenacre Park, Leicester, Leicestershire
"My brother is well cared for. Staff are well trained, professional and accommodating to residents and visitors. The home is clean, well…"   Read all 11 reviews
  • 28 Rooms
Location Type Care Home

Greenacre Park is a purpose-built care home that supports adults with complex needs including brain injuries, neuro-disabilities, and mental health conditions. The home features two 14-bed units, ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Eastlands
Kingfisher Way, Off Coxmoor Road, Sutton-in-Ashfield NG17 4BR 
9.3 8 reviews
Eastlands, Sutton-in-Ashfield, Nottinghamshire
"I am so happy with the care my husband receives from the staff. They are so caring and make sure all my husband's needs are met. The…"   Read all 8 reviews
  • 20 Rooms
Location Type Care Home

Eastlands supports adults living with complex needs arising from mental health, neurological, and physical health conditions. The home has 20 bedrooms split across two 10-bed units, each with its ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Thames House
Thames Street, Rochdale OL16 5NY 
9.3 7 reviews
Thames House, Rochdale, Greater Manchester
"All the staff at Thames House are all considerate respectful and courteous at all times in person or on the telephone. They always keep me…"   Read all 7 reviews
  • 20 Rooms
Location Type Care Home

Thames House supports adults living with complex mental and physical health needs arising from a neurological or mental health diagnosis. Many people have multiple diagnoses or risks that would ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Adswood Lodge
60 Adswood Lane West, Cale Green, Stockport SK3 8HZ 
9.3 6 reviews
Adswood Lodge, Stockport, Greater Manchester
"My sister is very well cared for by professional, caring and compassionate staff. My sister is happy and settled in Adswood Lodge and all…"   Read all 6 reviews
  • 30 Rooms
Location Type Care Home

Adswood Lodge supports adults living with complex needs arising from mental health conditions, neuro disabilities including brain injuries, and physical health conditions. The modern, purpose ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Yarningdale
Holywell Avenue, Codnor, Ripley DE5 9SG 
9.3 5 reviews
Yarningdale, Ripley, Derbyshire
"I visit my Brother, me and my family, and his other sister. The staff always seems very caring and supports him well, and overall seems…"   Read all 5 reviews
  • 20 Rooms
Location Type Care Home

Yarningdale supports adults living with complex needs arising from brain injuries, Huntington’s disease, Parkinson’s, dementia, mental health conditions, and neuro-disabilities. The home has 20 ... Read more

Younger Adult Care Permanent Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Bridgewood Mews
38 Bridge Road, Tipton DY4 0JW 
9.3 8 reviews
Bridgewood Mews, Tipton, West Midlands
"My husband stayed during Oct for 4 days for respite. Lovely staff very helpful and friendly knowledgable and understanding regarding my…"   Read all 8 reviews
  • 20 Rooms
Location Type Care Home

Bridgewood Mews supports adults living with complex mental and physical health needs typically arising from neurological conditions such as Huntington’s disease, acquired brain injury, and dementia. ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Fairburn Mews
Wheldon Road, Castleford WF10 2PY 
9.2 11 reviews
Fairburn Mews, Castleford, West Yorkshire
"The staff at Fairburn Mews go above and beyond to take care of my cousin under very challenging circumstances as my cousin's illness is…"   Read all 11 reviews
  • 20 Rooms
Location Type Care Home

Fairburn Mews offers tailored support to adults living with complex needs arising from neurological and mental health conditions, including acquired brain injuries and Huntington’s disease. The ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Mental Health Care
Meadowcroft
Kingfisher Way, Sutton-in-Ashfield NG17 4BR 
9.2 5 reviews
Meadowcroft, Sutton-in-Ashfield, Nottinghamshire
"Meadowcroft seems to be a well-led, organised care establishment, a high score seems appropriate at all levels.…"   Read all 5 reviews
  • 22 Rooms
Location Type Care Home

Meadowcroft provides nurse-led care for adults living with complex mental health needs, in a community-based care home. The home has 18 en-suite bedrooms across two small units, each with a ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Mental Health Care
Maypole Grove
20 Maypole Grove, Maypole, Birmingham B14 4LP 
9.2 7 reviews
Maypole Grove, Birmingham, West Midlands
"The manager and all the staff at Maypole have made my sister feel wanted and it feels like home for her. As a family we are so grateful…"   Read all 7 reviews
  • 30 Rooms
Location Type Care Home

Maypole Grove is a complex needs care home in Kings Heath, Birmingham, which supports people living with complex mental health needs, physical disabilities, high dependency nursing, ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
The Lodge
109a Worksop Road, Swallownest, Sheffield S26 4WB 
9.1 9 reviews
The Lodge, Sheffield, South Yorkshire
"I have no words to say regarding the care my daughter receives from The Lodge. Staff I am very grateful of all the support she gets at all…"   Read all 9 reviews
  • 6 Rooms
Location Type Care Home

The Lodge supports adults living with complex needs arising from severe or profound and multiple learning disabilities (PMLD) and autism spectrum disorder. The home is a small, dedicated learning ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Learning Disability Care
  • Mental Health Care
Shire Oaks Court
6 Brownhills Road, Walsall Wood, Walsall WS8 7BS 
9.1 7 reviews
Shire Oaks Court, Walsall, West Midlands
"Over the past few weeks I have visited the home several times and will continue to do so in the coming weeks. During these visits, Shire…"   Read all 7 reviews
  • 30 Rooms
Location Type Care Home

Shire Oaks Court supports adults living with complex needs arising from mental health, neurological, and physical health conditions, including brain injuries, dementia, and stroke. The home has 30 ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Tees Grange
375 Norton Road, Norton, Stockton-on-Tees TS20 2PH 
9.0 5 reviews
Tees Grange, Stockton-on-Tees, Cleveland & Teesside
"Before choosing a care home for my daughter Lisa, we looked round a few. Tees Grange Norton was defineatly the best. She moved in in…"   Read all 5 reviews
  • 30 Rooms
Location Type Care Home

Tees Grange provides nurse-led care for adults living with complex needs arising from mental health and neurological conditions, where needs extend beyond the scope of mainstream care ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Kavanagh Place
1 Rumney Road, Kirkdale, Liverpool L4 1UB 
9.0 14 reviews
Kavanagh Place, Liverpool, Merseyside
"My husband has been in this care home for over 4 years and in all that time he has been treated with respect and dignity. He is now…"   Read all 14 reviews
  • 40 Rooms
Location Type Care Home

Kavanagh Place is specialist nursing home in Kirkdale, Liverpool that supports adults living with complex mental health needs, complex dementia and physical disabilities. The home provides a ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Mental Health Care
Wytham Lodge
Wytham Street, Padiham, Burnley BB12 7DX 
9.0 4 reviews
Wytham Lodge, Burnley, Lancashire
"My time at Wytham Lodge has been one of the best services and support I have experienced, any issues are promptly addressed, and the care…"   Read all 4 reviews
  • 34 Rooms
Location Type Care Home

Wytham Lodge supports adults living with complex needs arising from brain injuries, dementia, mental health conditions, neuro disabilities and physical health conditions. The new care home has 34 ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Havenmere
191 Pelham Road, Immingham DN40 1JP 
8.9 11 reviews
Havenmere, Immingham, North East Lincolnshire
"My husband has has wonderful care from the staff here on the pilgrim unit. He cannot communicate verbally any more but his face lights up…"   Read all 11 reviews
  • 38 Rooms
Location Type Care Home

Havenmere supports adults living with complex needs arising from mental health, neurological, and physical health conditions. The purpose-built home has 38 en-suite bedrooms across four units - ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Fairwinds
Kimberworth Road, Kimberworth, Rotherham S61 1AJ 
8.8 11 reviews
Fairwinds, Rotherham, South Yorkshire
"I feel that my mother is very well supported by all the staff for her health needs. Fairwinds is an excellent care facility that provides a…"   Read all 11 reviews
  • 24 Rooms
Location Type Care Home

Fairwinds supports adults with complex needs, including those with mental health conditions, brain injuries, neuro-disabilities, and physical conditions. The home is divided into two 10-bed units ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Parkside
1a Tibbington Terrace, Tipton DY4 9HJ 
8.8 6 reviews
Parkside, Tipton, West Midlands
"The staff are all really caring to my husband and myself and I cannot fault them. Lovely atmosphere and no bad smells. The manager and…"   Read all 6 reviews
  • 22 Rooms
Location Type Care Home

Welcome to Parkside! Parkside is a small complex needs care home in Tipton which supports people living with complex mental health needs, behaviours of concern and Huntington’s disease. The ... Read more

Younger Adult Care Permanent Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Lonnen Grove
Kimberworth Road, Kimberworth, Rotherham S61 1AJ 
8.8 4 reviews
Lonnen Grove, Rotherham, South Yorkshire
"Staff and management have been amazing and very accommodating. The home is clean and tidy throughout and everyone is always willing to help…"   Read all 4 reviews
  • 6 Rooms
Location Type Care Home

Lonnen Grove nursing home in Rotherham supports adults living with multiple and profound learning disabilities and/or autism, who have complex health and care needs. The specialist care home ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Learning Disability Care
Roseside
20-46 Vancouver Road, Liverpool L27 7DA 
8.8 7 reviews
Roseside, Liverpool, Merseyside
"Our brother has been in Roseside for eighteen months, we are still amazed at the high level of care he receives. All staff are so friendly,…"   Read all 7 reviews
  • 32 Rooms
Location Type Care Home

Roseside supports adults living with complex needs arising from brain injuries, neuro disabilities, mental health conditions, dementia, and physical health conditions. The home has 32 en suite ... Read more

Younger Adult Care Permanent Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Blackmoor
21 Blackmoor Croft, Birmingham B33 0PE 
8.7 9 reviews
Blackmoor, Birmingham, West Midlands
"My brother was admitted to Blackmoor Care Home in recent months. To date and as someone with previous significant senior experience in the…"   Read all 9 reviews
  • 30 Rooms
Location Type Care Home

Blackmoor is a nurse-led care home in Birmingham that supports adults living with complex needs arising from mental health, neurological, and physical health conditions, such as brain injuries, ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Marmaduke
50 Marmaduke Street, Hull HU3 3BH 
8.7 7 reviews
Marmaduke, Hull, East Riding of Yorkshire
"My sister has complex needs, this means that she requires a lot of care. Spoke with the manager and arranged a visit. My first thought on…"   Read all 7 reviews
  • 18 Rooms
Location Type Care Home

Welcome to Marmaduke! Located on Marmaduke Street in Kingston-upon-Hull, Marmaduke is a specialist care home which supports up to 18 adults living with complex mental and physical health needs. ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Ribble View
39 Church Avenue, Preston PR1 4UD 
8.6 8 reviews
Ribble View, Preston, Lancashire
"My wife has been a resident for 6 years. During this time I have always felt that she has received a high level of care from caring staff.…"   Read all 8 reviews
  • 30 Rooms
Location Type Care Home

Ribble View supports adults living with complex needs arising from brain injuries, Huntington’s disease, mental health conditions, neuro disabilities, and physical health conditions. The home has ... Read more

Younger Adult Care Permanent Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Exemplar Health Care Services Ltd Reviews (538)

8.7

Exemplar Health Care Services Ltd has a Group Review Score of 8.7 (8.720) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Exemplar Health Care Services Ltd must have a Review Score.

Overall Experience
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Date Published
  • 538
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Reviewer Connection to Exemplar Health Care Services Ltd
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Review of

Hamilton Springs

from Jane A (Independent Advocate Deputyship) published on 29 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hamilton springs is always welcoming, Staff are friendly and passionate about the work they do, very informative and knowledgable about their residents, the rooms are beautiful and the atmosphere is warm friendly & open.
Reply from Lauren Slater, Marketing and Communications Officer at Hamilton SpringsThank you for taking the time to leave your kind feedback - we're so glad you felt welcomed and enjoyed the warm, friendly atmosphere here at Hamilton Springs.
  • Facilities
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  • Treated with Dignity
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Review of

Dearnevale

from Bekki F (Granddaughter of Resident) published on 24 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dearnevale is brilliant with my grandad, they include him in everything that they do. He is very well looked after. I couldn't thank the staff enough for what they do. My grandad is fussy with what he eats so kitchen staff will make him anything that he wants. The managers are brilliant with him with
letting him be able to do his activities in his room. The staff for taking him out shopping. He is doing so much better in here than where he was last.
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  • Cleanliness
  • Treated with Dignity
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  • Rooms
  • Value for Money
Review of

Tees Grange

from Patricia P (Mother of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Before choosing a care home for my daughter Lisa, we looked round a few. Tees Grange Norton was defineatly the best. She moved in in December 2024. The staff are lovely the food is excellent and the standard of care is really good. We visit 4 times a week and each time stay at least 3 hours so we see
how attentive the staff are. There is never an unpleasant smell and you are always greeted with a smile from the staff.
Reply from Lauren Slater, Marketing and Communications Officer at Tees GrangeThank you for your lovely review. We're so pleased to hear that Lisa has settled in well and that you feel confident in the care she's receiving. Your kind words about the team, the food, and the welcoming atmosphere mean a great deal.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Safety / Security
  • Rooms
  • Value for Money
Review of

Willowbeck

from Ros W (Sister of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I visited Willowbeck earlier this month with my husband and mother. This was our first time visiting since my sister (who has memory loss) became a resident there, and we had overall a positive experience. As we do not live in England, our previous experience of the home was only through phone calls,
and in that regard we found the staff to be friendly and helpful.
On visiting, we found the same to be true. The staff that we met were helpful and communicative, answering all of our questions to the best of their ability. Some showed a keen interest to find out more about my sister from us - her interests, concerns, and the people in her life - so as to understand her current needs better. This was particularly true for the nurses and activities coordinator, and it gave us a positive feeling about her future care.
Reply from Lauren Slater, Marketing and Communications Officer at WillowbeckThank you for sharing your experience of visiting Willowbeck. We're so pleased to hear that meeting the team in person reflected the friendly and supportive communication you've had over the phone. We truly appreciate your kind words.
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  • Treated with Dignity
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Review of

Scotia Heights

from S T (Father of Resident) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our daughter is only 46 and needed specialist care, we visited a number of care providers to see where she would be happiest. After meeting with the manager and staff we realised how committed and caring they all were. They also care for the families just as much, going through this very upsetting time.
We feel our daughter is really well cared for by the staff and they have lots of activities to occupy her. We are so fortunate to have such lovely people caring her her.
Reply from Chloe Woodhall, Digital Marketing Manager at Scotia HeightsThanks so much for your review. We're so proud of our team and the care they show all the people we support, and their families. We'll pass your kind comment on to the team.
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Review of

Tyne Grange

from S P (Father of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The premises are maintained to a very high standard and are suitable for patients with mental health issues who are located in their own ensuite rooms on their own floor. The staff in their entirety treat all residents with incredible understanding and empathy. The in house kitchen provides meals throughout
the day and if a resident misses a sitting then their meal will served at a later time. There is also a smoking area in the rear garden which can be easily accessed throughout the day. The most impressive aspect of Tyne Grange is without doubt the competence of the staff and this applies to cleaners, carers, nurses, and administrators.
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Review of

Acer Mews

from Susan B (Daughter of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to all staff for making mums day special ( Pauline) on her birthday, and everything you all do on her good days and bad days, all the family appreciates everything you do ,
Thank again ,
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Review of

Ribble View

from Maureen C (Aunt of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We visit Paul (my nephew) each week, his room is always clean and tidy and his clothes in good order. He is taken swimming and to the cinema, today when we arrived he was in the dining room colouring. It is his birthday on saturday and he is having a party. The staff are always friendly and helpful.
Reply from Jenna Wood, Marketing Manager at Ribble ViewThank you for sharing such a lovely review. It's great to hear how much you enjoy your visits and that he's supported to take part in activities he enjoys. We're really pleased that you find the home clean and welcoming, and the team friendly and helpful. We hope Paul has a fantastic birthday celebration this weekend!
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Review of

Potters Green

from Dawn C (Daughter of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the care and kindness shown by everyone at Potters Green. From the moment my dad arrived, it was clear that this is a place where residents are treated with genuine compassion, dignity and respect. The staff consistently go above and beyond, not just doing their jobs,
but truly caring about the people they look after. Nothing ever feels like too much trouble and there is always a willingness to help, listen and support both residents and family. Their patience and empathy have made a very difficult time so much easier.
Reply from Chloe Woodhall, Digital Marketing Manager at Potters GreenThanks so much for your lovely review. It's great to hear you think our colleagues go above and beyond - it's what we pride ourselves on! We'll make sure your comments are passed to the team.
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Review of

Shire Oaks Court

from Louise T (Regular Volunteer) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the past few weeks I have visited the home several times and will continue to do so in the coming weeks. During these visits, Shire Oaks Court has felt like a very positive and welcoming environment where the complex needs of the people living there are clearly supported. The staff are friendly
and accommodating, and it is really nice to see the way individual needs are recognised and cared for. It is also great to see the variety of activities available, giving residents lots of opportunities to take part in things they enjoy.
Reply from Lauren Slater, Marketing and Communications Officer at Shire Oaks CourtThank you so much for your lovely feedback. We're delighted to hear that Shire Oaks Court feels welcoming and positive during your visits. Our team works hard to support everyone's individual needs, and it's wonderful to know this shines through.
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Review of

Shire Oaks Court

from Deborah P (Mother of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My son was critically injured in a road traffic hit and run incident in November 2022 and has been recovering since, in hospital, a care home, a rehab centre, and then we found Shire Oaks Court Care Home. He's 34 years old, and we feel Shire Oaks accommodates him and his needs. Socially, he is ready
to enjoy doing things with Aid, cinema, bowling, cooking, reading, music, and food experiences out in restaurants. The home is comfy, well-staffed and friendly.
Reply from Jenna Wood, Marketing Manager at Shire Oaks CourtThank you so much for sharing this - it really means a lot. We're so glad your son has found a place where he feels comfortable and supported, and it's lovely to hear he's enjoying getting out and doing the things he loves again. We truly appreciate your kind words about the team.
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Review of

Otterburn

from April Patricia T (Friend of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My childhood friend is a resident of Otterburn, she has been there for over 10 years now.I live in Cornwall and so I don't often visit so it is difficult to know how she is doing . I last went on 23.2 .26 and I was so happy to see her . The staff at Otterburn always make me feel so welcome in fact
I'd say they are delighted to see my friends best friend visiting and spending time with her. Val and Claire are so encouraging and supportive of me x they help me to understand my friends day to day life . I ask a lot of questions and they are always so happy to explain . They are so warm and friendly and they make a hard visit a positive experience and It is obvious to me that they ,along with her dedicated carer,
care for her to a very high standard but they genuinely care for her with all their hearts x it gives me great comfort to know this x Otterburn is a clean and happy place to be living in and I thank all the people who care so well for my friend x it is so reassuring
Reply from Chloe Woodhall, Digital Marketing Manager at OtterburnThanks so much for your lovely review.
We're so glad to see you find our colleagues caring, and supportive of you, as well as your friend. We'll pass our kind words along to the team.
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Review of

Parkside

from Cynthia C (Wife of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all really caring to my husband and myself and I cannot fault them. Lovely atmosphere and no bad smells. The manager and office staff are great too and everyone is so friendly. They let me know straightaway of any incidents that may happen either in the home or to my husband. I like it
that you can visit anytime of day and night and that there is always a nurse on 24 hours. I would recommend this home to anyone. Thank you for all you do.
Reply from Lauren Slater, Marketing and Communications Officer at ParksideThank you for your lovely review. We're so pleased to hear that you and your husband feel well cared for and supported. Your kind words about our team, communication, and welcoming atmosphere mean a great deal to us. We truly appreciate your recommendation.
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Review of

Ribble View

from Duncan C (Husband of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident for 6 years. During this time I have always felt that she has received a high level of care from caring staff. he staff are approachable and welcoming.
Reply from Lauren Slater, Marketing and Communications Officer at Ribble ViewThank you for sharing your kind feedback. It's wonderful to hear that your wife has received consistently high-quality care over the past six years. Your comments about our caring, approachable team mean a great deal to us - thank you again.
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Review of

Parkside

from L L (Daughter of Resident) published on 3 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Best place.
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Review of

Kavanagh Place

from Donna B (Wife of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in this care home for over 4 years and in all that time he has been treated with respect and dignity. He is now non-verbal but the staff understand his needs and treat him accordingly. His room is good although it does need a deep clean atm. All in all I am happy with the care he
receives and don't worry about him at all.
Reply from Lauren Slater, Marketing and Communications Officer at Kavanagh PlaceThank you for sharing your feedback. We're really glad to hear your husband has been treated with dignity and understanding over the past four years, and that you feel confident in the care he receives. We'll pass your feedback on to the team at Kavanagh Place - thank you again for your review.
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Review of

Bridgewood Mews

from Rebecca T (Wife of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband stayed during Oct for 4 days for respite. Lovely staff very helpful and friendly knowledgable and understanding regarding my husbands needs. Very clean facilities, my husbands room was lovely and comfortable.
My husband said the food was really good and good qaulity. Management took the
time to show me around and answer any questions. Would happily recommend.
Reply from Lauren Slater, Marketing and Communications Officer at Bridgewood MewsThank you for your lovely review. We're so pleased your husband had a comfortable stay and that you both felt supported by our team. It's great to hear he enjoyed the food and that the facilities met your expectations. We really appreciate your recommendation.
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Review of

Havenmere

from S H (Wife of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has has wonderful care from the staff here on the pilgrim unit. He cannot communicate verbally any more but his face lights up when they interact with the.
He is treated with dignity and respect and there is genuine love in this place.
He has complex medical needs but these are being managed
well.
As visitors we are always made to feel welcome and nothing is too much trouble.
This is truly a caring place for those that can not be cared for at home.
Reply from Jo Hemmingway, Marketing and Communications Officer at HavenmereDear Susan, thank you for taking the time to leave a review. Its great to hear that you're happy with the care and support for your husband. We'll pass your kind words on to the team at Havenmere, particularly Pilgrim Unit. I'm sure it'll make their day
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Review of

Hillside Court

from T J (Sister of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister is well taken care of in here by the staff they do a brilliant job. They look after my sister and involve her in activities and outings. They keep me updated every couple of months on her condition. They also let me know her mood pre-visit.
Reply from Lauren Slater, Marketing and Communications Officer at Hillside CourtHello and thank you for your review. We're glad to hear your feedback and we'll pass your comments on to the team so they can hear it too!
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Review of

Greenacre Park

from Julie G (Niece of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the care of my aunt. A very clean place with a lovely atmosphere!
Reply from Lauren Slater, Marketing and Communications Officer at Greenacre ParkHello, thank you for taking the time to leave your review. We appreciate your feedback and we'll let the team know what a great job they're doing too!
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Awards / Recognitions (4)

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Frequently Asked Questions about Exemplar Health Care Services Ltd

How many Care Homes does Exemplar Health Care Services Ltd own?

Exemplar Health Care Services Ltd own 59 Care Homes.

Which Exemplar Health Care Services Ltd Care Homes have the highest review score?

Dearnevale, Ravensdale & Hamilton Springs have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Exemplar Health Care Services Ltd to verify any information. View our terms and conditions. Exemplar Health Care Services Ltd has an Enhanced Service – more info.