Care Homes Owned by Exemplar Health Care Services Ltd

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8.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Exemplar Health Care Services Ltd
Exemplar Health Care believes that people deserve more than just care - they deserve the chance to live a fulfilling and meaningful life.

As one of the country’s leading providers of nursing care, Exemplar Health Care focuses on supporting each person to reach their full potential.

Their approach is all about looking at the whole person, not just their needs, and empowering individuals to maintain their independence and achieve their personal goals.

With over 50 homes across England, Exemplar Health Care cares for adults with multiple diagnoses and complex needs arising from conditions such as dementia, mental health conditions, neuro-disabilities, and physical disabilities.

Each home has a dedicated, nurse-led team - including general, mental health, and learning disability nurses - offering a level of support that goes beyond what’s typically available in other care settings.

This approach ensures that every individual gets the right care, from the right team, at the right time - helping to reduce hospital admissions, prevent placement breakdowns, and improve long-term health outcomes.

With Exemplar Health Care, individuals don’t just receive care - they get the support, skills, and confidence to live well and thrive.

Exemplar Health Care Services Ltd Locations (58)

58 Care Homes owned by Exemplar Health Care Services Ltd
Dearnevale

Elizabeth Street, Grimethorpe, Barnsley S72 7HZ 

10 56 reviews
"After my mum's journey through her appalling and disgusting care home, mum is now in Dearnvale Grimethorpe, very settled, care-free and…"   Read all 56 reviews
Location Type Care Home

Welcome to Dearnevale! A Top 20 rated care home in the Yorkshire & Humberside region, for the seventh year in a row! Dearnevale, rated outstanding by the CQC in March 2020, is a friendly 40-bed complex needs care home in Grimethorpe, Barnsley, which… Read more about Dearnevale

  • Care Provided
  • Long Term/Permanent
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 44 Rooms
Ravensdale

Naburn Walk, Whinmoor, Leeds LS14 2DA 

9.9 36 reviews
"Welcoming and friendly, seems to be organised and everyone doing their bit. Good for residents & visitors. Not had any cause to deal with…"   Read all 36 reviews
Location Type Care Home

Welcome to Ravensdale! Ravensdale is a 20-bed care home in Whinmoor, Leeds, that supports adults living with complex health and care needs. It’s part of Exemplar Health Care, one of the country’s leading nursing care providers. Ravensdale isn’t… Read more about Ravensdale

  • Care Provided
  • Long Term/Permanent
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 20 Rooms
Cheshire Springs

94 Chester Road, Whitby, Ellesmere Port CH65 6RY 

9.8 16 reviews
"The home is beautiful with a lovely feel to it. The staff go above & beyond, which shows in the residents.…"   Read all 16 reviews
Location Type Care Home

Welcome to Cheshire Springs! Cheshire Springs is a small 20-bed complex needs care home in Whitby, Ellesmere Port. The home supports adults living with complex mental health needs, neuro-disabilities and physical disabilities, including those who… Read more about Cheshire Springs

  • Care Provided
  • Long Term/Permanent
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 20 Rooms
Fairburn Vale

Wheldon Road, Castleford WF10 2PY 

9.8 11 reviews
"My husband stayed at Fairburn Vale for a weeks respite. The staff and managers are lovely, nothing was too much trouble to ensure that he…"   Read all 11 reviews
Location Type Care Home

Welcome to Fairburn Vale! Fairburn Vale is a specialist care home in Castleford which supports people living with complex care needs as the result of neurological conditions including brain injury and stroke, complex mental health needs and physical… Read more about Fairburn Vale

  • Care Provided
  • Long Term/Permanent
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 20 Rooms
Woolston House

Long Barn Lane, Woolston, Warrington WA1 4QB 

9.7 8 reviews
"I am very happy with the care home, the staff and management. The care staff are very attentive and dedicated to what they do, and that's…"   Read all 8 reviews
Location Type Care Home

Woolston House supports adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities. It’s part of Exemplar Health Care, one of the country’s leading nursing care providers. The home provides complex nursing… Read more about Woolston House

  • Care Provided
  • Long Term/Permanent
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 40 Rooms
Hamilton Springs

166 Westfield Lane, South Elmsall, Pontefract WF9 2JY 

9.6 7 reviews
"During my father in laws illness we experienced a range of different care facilities and couldn't have asked for a better place than…"   Read all 7 reviews
Location Type Care Home

Welcome to Hamilton Springs. Hamilton Springs supports adults living with complex needs arising from brain injuries, dementia, neuro-disabilities and mental health conditions. It’s part of Exemplar Health Care, one of the country’s leading nursing… Read more about Hamilton Springs

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 37 Rooms
Otterburn

Brandwood Park Road, Kings Heath, Birmingham B14 6QX 

9.5 19 reviews
"My brother and I cannot fault the care mum has received since she moved into Otterburn Care Home over 3 years ago. The staff are very kind…"   Read all 19 reviews
Location Type Care Home

Otterburn, part of Exemplar Health Care, is a specialist care home that supports people living with complex and high acuity needs. The Nurse-led team at Otterburn specialises in supporting adults with complex mental health needs, neuro-disabilities… Read more about Otterburn

  • Care Provided
  • Long Term/Permanent
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 30 Rooms
Wheldale Heights

Wheldon Road, Castleford WF10 2PY 

9.5 10 reviews
"My brother was fortunate enough to be placed in Lynx unit from Feb 2025. I have been meaning to submit this review since then. The minute I…"   Read all 10 reviews
Location Type Care Home

Exemplar Health Care's Wheldale Heights is a complex needs care home. The home opened in March 2023. Weldale Heights provides specialist nursing care for adults who live with a range of high acuity and complex care needs. Located in Castleford,… Read more about Wheldale Heights

  • Care Provided
  • Long Term/Permanent
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Mental Health
  • Acquired Brain Injury
  • 24 Rooms
Longley Park View

70 Longley Lane, Sheffield S5 7JZ 

9.5 24 reviews
"My husband has been at Longley Park View since December 2019. He has Alzheimer's disease so communication is difficult but I am confident…"   Read all 24 reviews
Location Type Care Home

Welcome to Longley Park View! Longley Park View is a specialist care home that supports people living with complex and high acuity needs. The home has four units which specialise in supporting adults with complex mental health needs, neuro-disabilities… Read more about Longley Park View

  • Care Provided
  • Long Term/Permanent
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 59 Rooms
Neville Court

Neville Avenue, Kendray, Barnsley S70 3HF 

9.4 10 reviews
"The staff at Neville Court have always been wonderful with my father. He's always been treated with kindness and dignity and so have we as…"   Read all 10 reviews
Location Type Care Home

Welcome to Neville Court! Neville Court is a small complex needs care home in Kendray, Barnsley, which supports people living with complex mental health needs, behaviours of concern, brain injuries and Huntington’s disease. The care home is part… Read more about Neville Court

  • Care Provided
  • Long Term/Permanent
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 20 Rooms
Eastlands

Kingfisher Way, Off Coxmoor Road, Sutton-in-Ashfield NG17 4BR 

9.4 7 reviews
"My multi-disabled brother has been at this care home for than 10 years. In my opinion, this is one of the best care homes to place a…"   Read all 7 reviews
Location Type Care Home

Welcome to Eastlands! Eastlands is a small 20-bed complex needs care home in Sutton-in-Ashfield. It supports people living with complex mental health conditions, physical disabilities and dementia. The home has a specialist male-only mental health… Read more about Eastlands

  • Care Provided
  • Long Term/Permanent
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 20 Rooms
Maypole Grove

20 Maypole Grove, Maypole, Birmingham B14 4LP 

9.3 6 reviews
"The manager and all the staff at Maypole have made my sister feel wanted and it feels like home for her. As a family we are so grateful…"   Read all 6 reviews
Location Type Care Home

Maypole Grove is a complex needs care home in Kings Heath, Birmingham, which supports people living with complex mental health needs, physical disabilities, high dependency nursing, neuro-disabilities and end of life care. Maypole Grove is part of… Read more about Maypole Grove

  • Care Provided
  • Long Term/Permanent
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 30 Rooms
Yarningdale

Holywell Avenue, Codnor, Ripley DE5 9SG 

9.3 5 reviews
"I visit my Brother, me and my family, and his other sister. The staff always seems very caring and supports him well, and overall seems…"   Read all 5 reviews
Location Type Care Home

Welcome to Yarningdale! Yarningdale is a small complex needs care home in Codnor, Ripley, which supports people living with complex mental health needs, neuro-disabilities including Huntington’s disease, and complex dementia. The home is part… Read more about Yarningdale

  • Care Provided
  • Long Term/Permanent
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 20 Rooms
Fairburn Mews

Wheldon Road, Castleford WF10 2PY 

9.2 11 reviews
"The staff at Fairburn Mews go above and beyond to take care of my cousin under very challenging circumstances as my cousin's illness is…"   Read all 11 reviews
Location Type Care Home

Welcome to Fairburn Mews! Fairburn Mews is a complex needs care home in Castleford which supports people living with complex mental health needs and Huntington’s disease. Fairburn Mews is part of Exemplar Health Care, a leading provider of specialist… Read more about Fairburn Mews

  • Care Provided
  • Long Term/Permanent
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 20 Rooms
The Lodge

109a Worksop Road, Swallownest, Sheffield S26 4WB 

9.2 9 reviews
"I have no words to say regarding the care my daughter receives from The Lodge. Staff I am very grateful of all the support she gets at all…"   Read all 9 reviews
Location Type Care Home

Welcome to The Lodge! The Lodge nursing home in Swallownest supports adults living with multiple and profound learning disabilities and/or autism, who have complex health and care needs. The specialist care home operates within the positive behaviour… Read more about The Lodge

  • Care Provided
  • Long Term/Permanent
  • Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Mental Health
  • 6 Rooms
Fairwinds

Kimberworth Road, Kimberworth, Rotherham S61 1AJ 

9.2 11 reviews
"I feel that my mother is very well supported by all the staff for her health needs. Fairwinds is an excellent care facility that provides a…"   Read all 11 reviews
Location Type Care Home

Welcome to Fairwinds! Fairwinds is a friendly 20-bed complex needs care home in Rotherham, which supports people living with complex mental health needs. The home has a male-only and a female-only unit, which provides a supportive environment that’s… Read more about Fairwinds

  • Care Provided
  • Long Term/Permanent
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 24 Rooms
Lonnen Grove

Kimberworth Road, Kimberworth, Rotherham S61 1AJ 

9.1 5 reviews
"I have lived here for a couple of years and I love it. The staff are great and always support me with what I need. They do lots of fun…"   Read all 5 reviews
Location Type Care Home

Lonnen Grove nursing home in Rotherham supports adults living with multiple and profound learning disabilities and/or autism, who have complex health and care needs. The specialist care home operates within the positive behaviour support framework… Read more about Lonnen Grove

  • Care Provided
  • Long Term/Permanent
  • Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Palliative Care
  • 6 Rooms
Marmaduke

50 Marmaduke Street, Hull HU3 3BH 

9.1 7 reviews
"My sister has complex needs, this means that she requires a lot of care. Spoke with the manager and arranged a visit. My first thought on…"   Read all 7 reviews
Location Type Care Home

Welcome to Marmaduke! Located on Marmaduke Street in Kingston-upon-Hull, Marmaduke is a specialist care home which supports up to 18 adults living with complex mental and physical health needs. Marmaduke is part of the Exemplar Health Care group,… Read more about Marmaduke

  • Care Provided
  • Long Term/Permanent
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 18 Rooms
Edgewater

3 Alfred Road, Wallasey CH44 7HY 

9.0 9 reviews
"Truly grateful to all the staff at Edgewater who went above and beyond. the care that was not only shown to their patient but to us as a…"   Read all 9 reviews
Location Type Care Home

Exemplar Health Care's Edgewater is a complex needs care home opened in November 2022. The home provides specialist nursing care for adults living with a range of complex and high acuity care needs. The Wallasey home features 30 large bedrooms… Read more about Edgewater

  • Care Provided
  • Long Term/Permanent
  • Nursing Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 30 Rooms
Adswood Lodge

60 Adswood Lane West, Cale Green, Stockport SK3 8HZ 

9.0 5 reviews
"This is a caring, supportive, safe, and resident-focused care home. From the start of my brother's move to Adswood Lodge all staff have…"   Read all 5 reviews
Location Type Care Home

Exemplar Health Care's Adswood Lodge is a complex needs care home which opened in April 2023. The home provides specialist nursing care for adults living with a range of complex and high acuity care needs. The Stockport based home features 30 large… Read more about Adswood Lodge

  • Care Provided
  • Long Term/Permanent
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 30 Rooms
Shire Oaks Court

6 Brownhills Road, Walsall Wood, Walsall WS8 7BS 

9.0 5 reviews
"I am happy to visit my brother in Shire Oaks Court it has a friendly atmosphere. Staff are friendly and respectful there are plenty of…"   Read all 5 reviews
Location Type Care Home

Exemplar Health Care's Shire Oaks Court is a complex needs care home which opened in April 2023. The home provides specialist nursing care for adults living with a range of complex and high acuity care needs. The Walsall home features 30 large… Read more about Shire Oaks Court

  • Care Provided
  • Long Term/Permanent
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 30 Rooms
Roseside

20-46 Vancouver Road, Liverpool L27 7DA 

9.0 4 reviews
"The service that Roseside provides to our brother is well beyond our expectations. Nothing is too much trouble for them. They are always…"   Read all 4 reviews
Location Type Care Home

Exemplar Health Care's Roseside is a complex needs care home opened in February 2023. The home provides specialist nursing care for adults living with a range of complex and high acuity care needs. The Liverpool home features 32 large bedrooms… Read more about Roseside

  • Care Provided
  • Long Term/Permanent
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Mental Health
  • Acquired Brain Injury
  • 32 Rooms
Wytham Lodge

Wytham Street, Padiham, Burnley BB12 7DX 

9.0 4 reviews
"My time at Wytham Lodge has been one of the best services and support I have experienced, any issues are promptly addressed, and the care…"   Read all 4 reviews
Location Type Care Home

Wytham Lodge supports adults living with complex mental health needs, neuro-disabilities and physical disabilities. It’s part of Exemplar Health Care, one of the country’s leading nursing care providers. The home provides complex nursing care… Read more about Wytham Lodge

  • Care Provided
  • Long Term/Permanent
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 34 Rooms
Potters Green

Randerson Drive, Kilnhurst, Mexborough S64 5UW 

8.9 4 reviews
"The Potters Green Care Home is excellent, caters for everybody, very clean and friendly, residents are always happy. The staff are kind and…"   Read all 4 reviews
Location Type Care Home

Potters Green supports adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities. It’s part of Exemplar Health Care, one of the country’s leading nursing care providers. The home provides complex nursing… Read more about Potters Green

  • Care Provided
  • Long Term/Permanent
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 38 Rooms
Kavanagh Place

1 Rumney Road, Kirkdale, Liverpool L4 1UB 

8.9 12 reviews
"Upon arrival the place was immaculately clean and fresh smelling, my Aunty was bathed, dressed, and looking a lot better than the other…"   Read all 12 reviews
Location Type Care Home

Kavanagh Place is specialist nursing home in Kirkdale, Liverpool that supports adults living with complex mental health needs, complex dementia and physical disabilities. The home provides a welcoming and supportive home that cares for some of the… Read more about Kavanagh Place

  • Care Provided
  • Long Term/Permanent
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 40 Rooms
Meadowcroft

Kingfisher Way, Sutton-in-Ashfield NG17 4BR 

8.8 4 reviews
"The staff were very friendly, making me very welcome and were happy to answer any questions I had. They spoke in depth about future…"   Read all 4 reviews
Location Type Care Home

Meadowcroft is a specialist care home in Sutton-in-Ashfield which supports people living with complex mental health needs, who may also display behaviours of concern. Meadowcroft has a Nurse-led team that cares for some of the most complex and acute… Read more about Meadowcroft

  • Care Provided
  • Long Term/Permanent
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 22 Rooms
Greenside Court

Greenside, Greasbrough, Rotherham S61 4PT 

8.7 15 reviews
"Dad came to Greenside Court as I felt it was the best place to care for him due to his progressive MND. During his time there I was made…"   Read all 15 reviews
Location Type Care Home

Greenside Court is a small 20-bed complex needs care home in Greasbrough, Rotherham. The home supports adults living with complex physical disabilities, neuro-disabilities, Huntington’s disease and high dependency nursing needs. The home, rated ‘Outstanding’… Read more about Greenside Court

  • Care Provided
  • Long Term/Permanent
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 22 Rooms
Thames House

Thames Street, Rochdale OL16 5NY 

8.7 5 reviews
"When I visit Thames House the staff are wonderful. They do everything they can to ensure that you feel like you are home. They are…"   Read all 5 reviews
Location Type Care Home

Welcome to Thames House Thames House is a small 20-bed complex needs care home in Rochdale. The home supports adults living with complex mental health needs, brain injuries, complex dementia and neuro-disabilities including Huntington’s disease and… Read more about Thames House

  • Care Provided
  • Long Term/Permanent
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 20 Rooms
Havenmere

191 Pelham Road, Immingham DN40 1JP 

8.7 10 reviews
"My Dad was moved to Havenmere in March 2023 and since then has settled in really well. The care he receives is fantastic and all staff do…"   Read all 10 reviews
Location Type Care Home

Havenmere aims to make ‘every day better’ for adults living with complex needs arising from mental health and neurological conditions. The home provides nurse-led care that goes beyond what’s typically offered in standard residential care setting. With… Read more about Havenmere

  • Care Provided
  • Long Term/Permanent
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 38 Rooms
Lakeview

121 Ena Crescent, Leigh, Leigh WN7 5ET 

8.6 11 reviews
"My brother has made great progress since coming here. He has put weight on. He doesn't get as aggressive or agitated like he used to. He…"   Read all 11 reviews
Location Type Care Home

Welcome to Lakeview Lakeview, part of Exemplar Health Care, is a specialist care home that supports people living with complex and high acuity needs. The home has three ten-bed units which specialise in supporting adults with complex mental health… Read more about Lakeview

  • Care Provided
  • Long Term/Permanent
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 30 Rooms

Exemplar Health Care Services Ltd Reviews (473)

8.9

Exemplar Health Care Services Ltd has a Group Review Score of 8.9 (8.851) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Exemplar Health Care Services Ltd must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Exemplar Health Care Services Ltd
  • 3
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Review of

Otterburn

from L R (Daughter of Resident) published on 18 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother and I cannot fault the care mum has received since she moved into Otterburn Care Home over 3 years ago. The staff are very kind and caring, nothing is too much trouble for them.
We would definitely recommend Otterburn. No complaints find us.
Reply from Chloe Woodhall, Digital Marketing Manager at Otterburn

Thanks so much for leaving such a lovely review, we'll be pass this on to the team - they'll be thrilled! It's lovely to hear you find our colleagues kind and caring, and that you'd recommend our home!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Thames House

from Leanne B (Friend of Resident) published on 18 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
When I visit Thames House the staff are wonderful. They do everything they can to ensure that you feel like you are home. They are personable and professional and keen to go out of their way to help.
Reply from Chloe Woodhall, Digital Marketing Manager at Thames House

Thank you for your kind review. We're so glad to hear you feel our colleagues do everything they can, and are helpful! We'll pass your lovely comments across to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Tyne Grange

from James B (Husband of Resident) published on 17 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in care at Tyne Grange for two years. The care and support from all of the staff from admin to management can not be faulted. Also support for myself has been excellent. This has helped my wife towards recovery. Tyne Grange can not be faulted.
Reply from Jo Hemmingway, Marketing and Communications Officer at Tyne Grange

Dear James, thank you for taking the time to leave a review. It's wonderful to hear from he loved ones of a resident, especially such kind words. We're glad you're happy with the care and support for your wife and that the team have shown to you. We'll pass your review on to he home - it'll make their day!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Adswood Lodge

from H A (Sister of Resident) published on 11 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Adswood Care Home. Review on the management and staff. Always feel listened to, with feedback being responded without delay.
The manager of the care home always makes me feel reassured and never dismisses my concerns and worries. She is very approachable at all times and has a caring approach to her
management style.
Reply from Chloe Woodhall, Digital Marketing Manager at Adswood Lodge

Thank you so much for your review. It's great to hear you feel listened to and reassured! We'll pass along your lovely comments to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Scotia Heights

from K T (Son of Resident) published on 4 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are great and very patient with my mum who has dementia. She is on the bridgewater section. The home its self is very bright and clean, my mum's room and clothes are always clean and tidy. The food always looks fresh and of a high standard.
Reply from Jenna Wood, Marketing Manager at Scotia Heights

Thank you for your kind words. We're so pleased to hear that your mum is well cared for and comfortable in our home. It's great to know you've noticed the cleanliness, quality of the food, and the team's patience and support. We'll be sure to share your feedback with our staff - it means a lot.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Woolston House

from Charles H (Brother of Resident) published on 3 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is very well looked after by all the staff and does remember some happy times in his life.
Reply from Jenna Wood, Marketing Manager at Woolston House

Thank you for your thoughtful review. We're so glad to hear your brother is well cared for and finding moments of happiness. It means a lot to us and we'll share your kind words with the team.

  • Facilities
  • Care / Support
  • Cleanliness
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Review of

Woolston House

from Rebecca D (Granddaughter of Resident) published on 3 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a great visit bring my children with me and the staff are always welcoming. The activities are amazing my grandma goes with my granddad every week. The food is great always an option.
Reply from Jenna Wood, Marketing Manager at Woolston House

Thank you so much for your kind words. We're pleased to hear that your family enjoys visiting, and it's great to know your grandparents look forward to their time here each week. We'll be sure to pass your lovely feedback on to the team!

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Review of

Marmaduke

from Pauline B (Sister of Resident) published on 26 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has complex needs, this means that she requires a lot of care.
Spoke with the manager and arranged a visit. My first thought on my visit was how lovely all the staff and management were. So after I had a look around and finally getting the funding for my sister to move in. The staff couldn't
do enough to help me to arrange my sister's move and the Manager even went to the care home where my sister was staying to get her medication and care plans that hadn't been given to me. Since moving my sister to Marmaduke she is becoming more relaxed and has really taken to the staff, all the staff are friendly very welcoming and knowledgeable about my sister's complex needs. There is activities daily and staff try to engage my sister into doing activities. I highly recommend Marmaduke, it is a fabulous run Home with staff who go out there way to give my sister and other residents the best possible life they can have. Marmaduke is bright, spacious and an inviting place to live.
Reply from Chloe Woodhall, Digital Marketing Manager at Marmaduke

Thanks so much for leaving us such a kind review. We're so glad to hear the home were supportive when moving in, and that your sister is enjoying living there. We'll pass your comments on to the team!

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Review of

Wytham Lodge

from K K (Resident) published on 26 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My time at Wytham Lodge has been one of the best services and support I have experienced, any issues are promptly addressed, and the care go above and beyond. Management have been great during my transition and I see myself making lots of progress here. Great service.
Reply from Chloe Woodhall, Digital Marketing Manager at Wytham Lodge

Thanks so much for leaving us a review! We're so glad to see your care team go above and beyond. We'll pass your kind words on to the team.

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Review of

Woolston House

from Maria J (Wife of Resident) published on 19 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care home, the staff and management. The care staff are very attentive and dedicated to what they do, and that's very comforting for me to know my loved one is in good hands. The management and nursing staff have always been available for me to raise any concerns, and they act
promptly and efficiently.
Reply from Lauren Hallas, Marketing and Communications Officer at Woolston House

Thank you for your lovely review. We're glad to hear your feedback on how amazing the team are at Woolston House and that it brings you comfort. I'll pass your comments on to the team; they'll be very happy to hear how highly you speak of them and the care that they provide!

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Review of

Woolston House

from Marion W (Wife of Resident) published on 19 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am completely confident that the care my husband is getting is brilliant.
Reply from Lauren Hallas, Marketing and Communications Officer at Woolston House

Thank you for taking the time to leave a review. We're so pleased to hear that you know your husband is well cared for at Woolston House. I'll pass your comments on to the team so they can hear what an amazing job they're doing!

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Review of

Otterburn

from Simon M (Son of Resident) published on 14 August 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my mum came to Otterburn she, I believe, has had the utmost care that she needs. The staff are friendly and cater to mums every need. One of my gripes is the telephone on her ward; it's hardly answered. There should be more phones available, also at times the communication between myself and 'some
staff' isn't met.
Reply from Jo Hemmingway, Marketing and Communications Officer at Otterburn

Thank you for taking the time to leave a review, we're glad to hear you're happy with the care for your mum. We've taken on board your feedback regarding communication and the home has just installed new handset devices throughout the building, which we will hopefully improve our call answering. If any issues continue, please don't hesitate to raise any concerns to Naomi, the Home Manager.

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Review of

Greenacre Park

from D C (Son of Resident) published on 14 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderfully caring staff and environment. All areas are clean all maintained to a high standard. Great facilities, lovely rooms. The care given here offers our family total peace of mind that she is safe and well cared for.
Reply from Jo Hemmingway, Marketing and Communications Officer at Greenacre Park

Thank you for taking the time to leave a review of Greenacre Park. We're pleased to hear that you're happy with the care and support from the team, and that we have given your family peace of mind at what can be a concerning time. We'll pass your kind message on to the team.

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Review of

Greenacre Park

from David C (Husband of Resident) published on 11 August 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everything is fine.
Reply from Jenna Wood, Exemplar Health Care at Greenacre Park

Thank you for your review! We're glad to hear that everything is going well. If there's anything we can do to make your experience even better, please don't hesitate to reach out.

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Review of

Brook View

from Cherryl S (Daughter of Resident) published on 1 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My review is a general review, not pertaining to a specific date or event. My visits to mum are always met with smiles from all staff members I see. I have a good relationship with everyone and they always take time to say hello, ask after my young son, give me updates on mum and offer me a coffee!
Mum
is very settled at Brook View. I see how much she is well cared for - which is very reassuring for me.
Reply from Lauren Hallas, Marketing and Communications Officer at Brook View

Hello, thank you for taking the time to leave a review for Brook View. We're pleased to hear your feedback and glad to hear that your mum is settled in her home. We'll make sure to pass your words on to the rest of the team!

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Review of

Cheshire Springs

from Jane R (Relative of Resident) published on 24 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is beautiful with a lovely feel to it.
The staff go above & beyond, which shows in the residents.
Reply from Amy Preston, Marketing and Design Officer at Cheshire Springs

Thank you for the lovely review! We're so pleased to hear about your positive experience with the home, we pride ourselves on making every day better for the people we care for. I'll pass on your comments to the Cheshire Springs team.

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Review of

Cheshire Springs

from Amy D (Relative of Resident) published on 23 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful place, very clean, staff lovely and welcoming. All residents seem very happy and settled here. All the staff treat the residents with total care and compassion.
Reply from Amy Preston, Marketing and Design Officer at Cheshire Springs

Thank you for your lovely review! We're so pleased to hear your feedback about Cheshire Springs and the team there, we'll pass on your comments to the team.

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Review of

Blackmoor

from M R (Wife of Resident) published on 22 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was in Blackmoor Care Home for 2 weeks respite. This was the first time that he had been away from home so it was an anxious time for both of us but the staff were so welcoming and he settled straight away. I would like to thank all of the staff for the exceptional care that my husband received
during his stay
Reply from Amy Preston, Marketing and Design Officer at Blackmoor

Thank you for your review. We're so pleased to hear your feedback about Blackmoor and the team there. We pride ourselves on making every day better for the people who live with us! We'll pass on your comments to the team.

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Review of

Hamilton Springs

from Clare H (Daughter-in-law of Resident) published on 15 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
During my father in laws illness we experienced a range of different care facilities and couldn't have asked for a better place than Hamilton Springs (other than home) for him to spend the remainder of his life. The carers were all welcoming and attentive when we visited and were always checking to
see all was well and my father in law was comfortable and hydrated. Any issues which arose during his stay were reported to us immediately. We were lucky that the staff caring for our loved one were first class. The family were so moved and impressed that 2 of the carers took their own time to attend the funeral.
Reply from Lauren Hallas, Marketing and Communications Officer at Hamilton Springs

Hello, thank you for taking the time to leave your lovely review of Hamilton Springs. We're pleased to hear that you and your family always felt welcomed and it means a great deal to know that our team was able to provide comfort and care to your father in law. Please accept our condolences, we'll make sure to share your kind words with the team, thank you.

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Review of

Wheldale Heights

from Josie M (Sister of Resident) published on 10 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was fortunate enough to be placed in Lynx unit from Feb 2025. I have been meaning to submit this review since then. The minute I walked in, I was totally aware of all staff clearly being proud of belonging to this team. They worked so hard to make life better for my brother. They kept me
informed. He was always kept smart, beard trimmed, room lovely and he really enjoyed his food. You would expect this to be the case of all care homes. In my experience, this isn't so. However, beyond this, Lynx unit staff gave him dignity, friendship, laughter & love. I have been blown away by this. They also had hope for him to be the best he could be and pushed for his very best care. They treated him like family, which I found both extraordinary and moving. They brought the best out of him during this time and gave me access to my brother again in a way which brought joy & peace to us both. Even since his death, they have been nothing but wonderful. We are forever grateful.
Reply from Clare Heaton, Home Manager at Wheldale Heights

It was a pleasure and a privilege caring from your brother, we wanted to ensure his last few months were enjoyable, and he felt safe and cared for. We miss him and your family very much.

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Awards / Recognitions (3)

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Frequently Asked Questions about Exemplar Health Care Services Ltd

How many Care Homes does Exemplar Health Care Services Ltd own?

Exemplar Health Care Services Ltd own 58 Care Homes.

Which Exemplar Health Care Services Ltd Care Homes have the highest review score?

Dearnevale, Ravensdale & Cheshire Springs have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Exemplar Health Care Services Ltd to verify any information. View our terms and conditions. Exemplar Health Care Services Ltd has an Enhanced Service – more info.