Ravensdale

Naburn Walk, Whinmoor, Leeds LS14 2DA
Submit a Review
9.9 36 Reviews
  • Ravensdale, Leeds
Welcome to Ravensdale!

Ravensdale is a 20-bed care home in Whinmoor, Leeds, that supports adults living with complex health and care needs.

It’s part of Exemplar Health Care, one of the country’s leading nursing care providers.

Ravensdale isn’t your typical nursing home. It supports people whose needs are often considered ‘too complex’ for mainstream care settings.

The home has a trained team of Registered Nurses, Health Care Assistants, and Activities Coordinators, working across two nurse-led units.

- Bluebell Unit supports older working-age adults (50+) with a primary neurological diagnosis, such as brain injury, dementia, or Parkinson’s disease, alongside one or more secondary diagnoses or co-morbidities. Bluebell has a strong history of supporting people who’ve experienced one or more failed placements, providing stability, consistency, and person-centred care to meet their changing needs.

- Foxglove Unit supports older adults (60+) with a primary dementia diagnosis, alongside a secondary brain injury, mental health, and/or physical disability diagnosis. The environment on Foxglove is thoughtfully designed in line with the University of Stirling’s dementia-friendly guidelines, creating a home that promotes comfort, independence, and wellbeing.

Each unit features communal dining and living spaces, accessible bathrooms, and personalised bedrooms.

The home also has an activities hub, sensory room, and large accessible garden, encouraging people to take part in social activities.

Care at Ravensdale focuses on supporting people to lead fulfilled lives, with a range of activities, entertainments, and trips out.

Please get in touch learn more about the home or make an enquiry.

Show Ravensdale on the Map

Care Provided by Ravensdale

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Head/Brain Injury
  • Huntington's Disease
  • Neuropathic
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Other Care Provided
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sarah Ibrahim (Home Manager)
  • Admission Criteria
    • Ages from 18 to 65
  • Room Information
    • Single Rooms (20)
    • Single Rooms with ensuite Wet Room (20)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ravensdale

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home has an open door policy, welcoming friends and family at all times.


    If a meeting with the Home Manager is required, please call in advance.


    Meal times are protected - there will be no answer to phone calls or the door during these times. Please contact the home directly for information on these mealtimes.


  • Parking

  • There is free parking available on site.


Ravensdale Reviews (36)

Total of 36, showing 1-20
9.9

Ravensdale has a Review Score of 9.9 (9.852) out of 10, based on 32 reviews in the last 2 years. Over all time Ravensdale has 36 reviews.

Overall Experience

  • 30
  • 6
  • 0
  • 0
  • 0

Date Published

36
8
12
32
4

Review from A N (Friend of Resident) published on 30 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming and friendly, seems to be organised and everyone doing their bit. Good for residents and visitors.
Not had any concern to deal with management.
No idea about value for money - except that I believe that no one should have to pay for their care and can't believe there is not a massive uproar
nationally about this! Everyone has the chance to do what they want with their money. Seems like the ones that do the right thing (save, pensions, buy their homes etc), got pensions have to pay - this is THEFT!

Reply from Jenna Wood, Marketing Manager at Ravensdale

Thank you for your kind review and for highlighting the positive aspects of our home. We're grateful for your feedback and pleased to hear that you've had a positive experience with the care we provide.We understand your concerns around funding. While this falls outside of our direct control, it's worth noting that due to the acuity of the care we provide, the people we support typically do not self-fund. Our priority remains to ensure that everyone we care for is supported to live a meaningful life, in the way they choose, as much as possible.Thank you again for taking the time to share your thoughts.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L H (Sister of Resident) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was at Ravensdale care home and was well looked after by the staff there. He was supported well and was as happy as he could be, despite his physical and mental issues. Staff were professional and caring and we felt supported, especially at the end of his illness and end of life care- the
palliative care was excellent. Highly recommend the care home.

Reply from Amy Preston, Marketing and Design Officer at Ravensdale

Thank you for taking the time to leave a review. It's always great to hear that the loved ones of our residents are happy with our care and support. We'll make sure the team hear your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S B (Niece of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First time visiting my auntie in this care home. What a lovely place. The staff were very welcoming and my auntie seemed really settled and well looked after.

Reply from Jenna Wood, Marketing Manager at Ravensdale

Thank you for your lovely feedback. We're so pleased to hear that your auntie is feeling settled and well cared for. Our team always strives to create a welcoming environment, so it's wonderful to know that this was your experience. If there's anything we can do to support you or your auntie further, please don't hesitate to ask!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J T (Daughter of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since our mother was diagnosed with dementia 2 years ago it has been a traumatic time for her and us as a family. We have been lucky enough to have found this place for mam. We cannot praise this enough. It is a professional well run unit, caring, informative, well trained staff who treat mam in a caring,
sensitive way.

Reply from Jenna Wood, Marketing Manager at Ravensdale

Thank you so much for your kind words. We understand how challenging a dementia diagnosis can be for both individuals and their families, and we're so pleased to hear that your mother is receiving the care and support she deserves.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michelle T (Niece of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Easy to find and park. Staff very welcoming. Fully escorted to where our auntie was sitting.
Frequent care checks for Auntie but not intrusive. All staff introduced themselves to us and asked our names.
Offered drinks and allowed privacy to enjoy our visit.
Care home was spotlessly clean, inviting
and clearly very well maintained.
Excellent first impressions and reassuring to feel that our Auntie is well cared for.

Reply from Lauren Hallas, Marketing and Communications Officer at Ravensdale

Hello, thank you for taking the time to leave a review for Ravensdale. We've passed your comments on to the team, they'll be very happy to hear your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J V (Mother of Resident) published on 23 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has only been here for two weeks but the staff have been great and very helpful and kind.

Reply from Jo Hemmingway, Marketing and Communications Officer at Ravensdale

Thank you for taking the time to leave a review. We're glad to hear that your daughter is settling in well at Ravensdale.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C O (Friend of Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After the resident had been refused at other homes we were very pleased he was accepted at Ravensdale. Other homes were unable to support all of my friend's needs due to him being very young to have his problems.
The staff have soon got to know his ways and have enriched his life greatly.
We as a
family, are delighted with the care given and cannot thank the home enough for their dedication to their residents.

Reply from Jenna Wood, Marketing Manager at Ravensdale

Thank you so much for your kind words! We're so happy to hear that Ravensdale has been able to provide the care and support your friend needs. It's wonderful to know that the staff have made such a positive impact on his life. Your gratitude means the world to us!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R N (Sister of Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As soon as you enter you feel welcome - especially by the cat loitering downstairs. The staff are friendly, professional, and caring.

Reply from Jenna Wood, Marketing Manager at Ravensdale

Thank you for your lovely review! We're so glad to hear that you felt welcome from the moment you arrived - and yes, our cat definitely adds a special touch! We're proud of our friendly, professional staff and appreciate your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P F (Father of Resident) published on 5 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the Ravensdale setting a calm and peaceful environment for residents (including my daughter). The staff that care for my daughter look after her well and she now has familiar faces she trusts and looks for. I am always made very welcome when I'm visiting my daughter too.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R A (Friend of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is clean and welcoming. The staff are all helpful and motivated and seem to care about the residents.

Reply from Lauren Hallas, Marketing and Communications Officer at Ravensdale

Thank you for taking the time to leave your review. We're glad to hear your feedback and we'll pass this onto the team at Ravensdale.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret C (Friend of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I found the home and staff very welcoming and friendly and felt very comfortable being there.

Reply from Lauren Hallas, Marketing and Communications Officer at Ravensdale

Thank you for your kind review of Ravensdale, we're so please to hear that you find the home welcoming and comfortable. We'll pass this on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Irene W (Daughter-in-law of Resident) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to visit my father-in-law recently at Ravensdale and found the management to be very welcoming and friendly.
I was impressed by his room - it was spacious and equipped with lovely furniture, and the room was spotlessly clean. I also liked that he had an en suite bathroom. He has a lovely view
of the garden and told me he liked going outside to walk around it.
The staff on his floor were busy, but took the time to talk to us and were very polite, happy and friendly and answered all our questions.
We were able to make a coffee and sit and chat, we also got to meet Sven the resident cat, who was super friendly and welcomed a fuss.
I feel that Ravensdale has been a great move for my father-in-law; he has gained weight, he seems to be doing really well and all his complex care needs have been met.

Reply from Jo Hemmingway, Marketing and Communications Officer at Ravensdale

Dear Irene, thank you for taking the time to leave a review for Ravensdale. It's great to hear that you're father-in-law is settling well into the home. We'll make sure your kind words are passed on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C A (Sister of Resident) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law moved to the home at the beginning of the month. Our experience started when we went to look round, on walking through the door, to being shown round, to leaving we could not have been more impressed! We instantly felt like we were being welcomed into a ‘home’. The manager and staff
were really friendly yet relaxed, felt like I had known them years and instantly knew it was the right place to move our relative too. The manager arranged to go meet our relative so that she could make sure they could offer the quality of care that he needs and the quality of life. The transition was smooth and the manager sorted any issues with the move instantly, this taking any pressure off us as a family and off our relative. Staff have been amazing with him, all of the staff. It really is a home from home and the homemade food is fantastic, we haven’t seen our relative finish a meal for months until his first day here. We are happy to now be a part of the Ravensdale family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane A (Sister of Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having arrived today for the first time to visit my brother who had just arrived the previous day, we were greeted with a big smile from the staff. They showed me to my brother who was sitting in the lounge. All the staff on the ward were very welcoming and showed us to my brother's bedroom, which was
very homely and had a lovely welcome pack full of treats and a handmade card. First impressions - very happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lee A (Brother of Resident) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother recently moved to Ravensdale, and my family and I would like to say, from start to finish, the staff couldn't have been more welcoming. Showing nothing but care, compassion and empathy toward us and him. It's the first time in years that he has finished a meal as the home-made food is outstanding.
As a family, we couldn't be happier with Ravensdale looking after him now.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S G (Daughter of Resident) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, nothing is too much trouble. Lovely atmosphere when you walk in, acknowledgement when you are visiting. Help and reassurance always available. Dad is loving the food. Activities to keep service users mobile and encourage cognition, mobility and is also done on a personal level.

Reply from Jenna Wood, Marketing Manager at Ravensdale

Thank you for taking the time to leave us a review. It's great to hear that nothing is too much trouble and the home provides a range of activities for people. We'll pass your review on to the team - they'll be thrilled.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C W (Son of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved our dad to Ravensdale as his previous care home could not manage his needs.
From the initial contact with the manager at Ravensdale, we have been so impressed. Staff visited our dad in his previous setting to assess his complex care needs, and had everything set up for his arrival on Christmas
Eve.
Since Dad arrived at Ravensdale we have noticed a significant change in him, he is happy, settled and is receiving the care he deserves.
The staff and management are warm and welcoming and create the perfect homely atmosphere and care for Dad.
His room is spacious with lots of light and we have been able to bring personal items in for him.
Ravensdale is spotlessly clean, the food looks great and Dad says he loves it.
Overall we would highly recommend Ravensdale.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chris S (Wife of Resident) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always caring and nothing is too much trouble.

Reply from Jenna Wood, Marketing Manager at Ravensdale

Hi Chris, thank you for taking the time to leave a review. It's great to hear that the team is caring and nothing is too much trouble. The team will be delighted to hear this.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C D (Daughter of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Ravensdale since May 2005. I am overwhelmed by the care and love she has received from all the staff. They cannot do enough for her and all the other residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda T (Partner of Resident) published on 13 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Ravensdale whilst visiting my partner has been very positive. All staff have been approachable and are always there when needed. The atmosphere is positive and relaxed. The people living here are valued and treated as an individual by the team and cared for without prejudice. All the
team appear to have a kind heart and are doing this job for the right reasons. When my partner has a bad day he can say negative things and all of the team accept it is his condition and do not react negatively and are accepting of him unconditionally. The management team are so approachable and very very lovely, nothing is too much trouble, as well as so knowledgeable and supportive. A fabulous home and an amazing team offering person-centred care, I can leave feeling really reassured after my visits.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.852)

Overview of Review Score

The Review Score of 9.9 (9.852) out of 10 for Ravensdale is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.852 for Ravensdale is calculated as follows: ( (313 Excellents x 5) + (50 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 365 Ratings = 4.852

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ravensdale is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

No image found

Sarah Ibrahim

Job Title: Home Manager

Hi, I'm Sarah, Home Manager at Ravensdale care home in Whinmoor, Leeds.


Frequently Asked Questions about Ravensdale

What types of Care is Ravensdale registered for?

Dementia, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ravensdale provide?

Palliative Care & Physiotherapy are other types of care provided.

How many Rooms does Ravensdale have?

There are 20 Single Rooms.

What are the Facilities & Services at Ravensdale?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ravensdale to the centre of Leeds?

4.9 mile(s) as the crow flies, distance by road may be significantly further.