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Woolston House

Long Barn Lane, Woolston, Warrington, Cheshire WA1 4QB
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Woolston House, Warrington
Woolston House, Warrington
Woolston House, Warrington

Woolston House supports adults living with complex needs arising from neuro-disabilities including Huntington’s disease, brain injuries, mental health conditions, dementia, and physical health conditions.

The care home has 40 bedrooms across four small units, each with its own shared kitchen, lounge, dining area and sensory bathrooms. The wider home includes an activities hub, therapy room, multi-faith space, beauty salon, visitor suite, and a large accessible garden.

Appleton Unit: female-only unit, complex mental...  

Care Provided by Woolston House

Primary Care Categories

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Woolston House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kylie Radcilffe(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Single Rooms with ensuite Wet Room (40)

Visiting

  • The home has an open door policy, welcoming friends and family at all times. If a meeting with the Home Manager is required, please call in advance. Meal times are protected - there will be no answer to phone calls or the door during these times. Please contact the home directly for information on mealtimes.

Parking

  • The home has free onsite parking.

Woolston House Reviews (9)

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9.2

Woolston House has a Review Score of 9.2 (9.231) out of 10, based on 7 reviews in the last 2 years. Over all time Woolston House has 9 reviews.

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Showing 9 reviews matching selected criteria
Review from P C (Wife of Resident) published on 2 July 2026 Submitted via Postal Card
Overall Experience
The Rixton Unit I find to be very good. One particular senior carer is exceptional. My husband is well cared for, along with other residents on this unit. They are taken to the hub for activities, which helps my husband with his anxiety and unpredictable moods. Always clean and given good hygienic care.

Well done to all.

Reply from Maria Allison, Marketing and Content Assistant at Woolston House

Thank you for your lovely review! It's wonderful to hear that your husband is receiving such good care on the Rixton Unit. We're delighted that the activities in the hub are making a positive difference and that the team is providing the high standards of care and cleanliness you've highlighted.

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Review from M W (Daughter of Resident) published on 26 June 2026 Submitted via Website
Overall Experience

The care staff provide good basic care and support for my dad. The team work hard to ensure his daily needs are met, and I appreciate the range of activities available to residents. The home makes an effort to provide person-centred care, taking residents' individual needs and preferences into account.A special mention must go to Julia , who has been amazing with my dad. She is kind, caring, compassionate, and always responsive to his needs. Julia consistently goes above and beyond to ensure my dad is comfortable, supported, and treated with dignity. Her dedication provides reassurance to our family and makes a real difference to my dad's quality of life.There are, however, some areas where improvements could be made, my dad's clothes have been shrunk during the laundry process, which has been frustrating and costly to replace. I have also found that I needed to actively request a GP review when my dad developed an infected toe, rather than this being identified and arranged promptly,

Reply from Lauren Slater, Marketing and Communications Officer at Woolston House

Thank you for your thoughtful feedback. We're pleased your dad feels supported and enjoys the activities, and we'll pass your kind words on to Julia. We also appreciate you raising the concerns you've experienced - we'll look into these areas.

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Review from Charles H (Brother of Resident) published on 3 September 2025 Submitted via Postal Card
Overall Experience

My brother is very well looked after by all the staff and does remember some happy times in his life.

Reply from Jenna Wood, Marketing Manager at Woolston House

Thank you for your thoughtful review. We're so glad to hear your brother is well cared for and finding moments of happiness. It means a lot to us and we'll share your kind words with the team.

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Review from Rebecca D (Granddaughter of Resident) published on 3 September 2025 Submitted via Postal Card
Overall Experience

Always a great visit bring my children with me and the staff are always welcoming. The activities are amazing my grandma goes with my granddad every week. The food is great always an option.

Reply from Jenna Wood, Marketing Manager at Woolston House

Thank you so much for your kind words. We're pleased to hear that your family enjoys visiting, and it's great to know your grandparents look forward to their time here each week. We'll be sure to pass your lovely feedback on to the team!

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Review from Maria J (Wife of Resident) published on 19 August 2025 Submitted via Postal Card
Overall Experience

I am very happy with the care home, the staff and management. The care staff are very attentive and dedicated to what they do, and that's very comforting for me to know my loved one is in good hands. The management and nursing staff have always been available for me to raise any concerns, and they act promptly and efficiently.

Reply from Lauren Hallas, Marketing and Communications Officer at Woolston House

Thank you for your lovely review. We're glad to hear your feedback on how amazing the team are at Woolston House and that it brings you comfort. I'll pass your comments on to the team; they'll be very happy to hear how highly you speak of them and the care that they provide!

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Review from D A (Sister of Resident) published on 15 October 2024 Submitted via Website
Overall Experience
I would like to thank the home manager and their team at Woolston House as they mark their first year anniversary. The care my brother has recieved in the past twelve months has been exceptional. They have met the challenge of caring for someone with complex mental health care needs and stage four Parkinson's disease. Truly giving my brother the best quality of life. He is very happy, as am I.

I can once again enjoy my life knowing my lovely brother is receiving exceptional care.

Reply from Jo Hemmingway, Marketing and Communications Officer at Woolston House

Thank you so much for taking the time to leave a review. It's great to hear such good feedback from relatives of loved ones within our care. We'll pass on your kind words to the entire team at Woolston House.

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Review from Veronica B (Ex Family Member) published on 29 August 2024 Submitted via Website
Overall Experience

I only have excellent feedback on all aspects of care and attention by the staff and management at Wooston House. Also as a visitor was treated with the utmost respect and made thoroughly welcome from the first time entering the building to the last time when I left after the passing of my ex-partner.

Reply from Lauren Hallas, Marketing and Communications Officer at Woolston House

Hello, please accept our condolences and thank you for taking the time to leave a lovely review. We'll make sure that we pass your comments on to the team so they can hear how welcoming they've made our visitors feel at Woolston House.

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Review from Colin M (Brother of Resident) published on 13 May 2024 Submitted via Website
Overall Experience
My brother moved in to Woolston House during April and I can only say the experience has been extremely good at all levels. All of the staff involved in his care have shown amazing compassion and care for him. The quality of care so far has been outstanding. All of the staff have already been on awareness training for his condition, which is relatively rare. Further training has also been arranged for the nursing staff to give them further information on the condition and how it manifests. The feedback from the staff has been great following the training completed so far, with lots of comments on additional things they can now do to help my brother. Now that he has been at Woolston House for a few weeks, the team are already requesting changes for equipment to better support him and this is being fully supported by the Management Team.

A huge thanks to everyone at Woolston House.

Reply from Jo Hemmingway, Marketing and Communications Officer at Woolston House

Thank you for taking the time to leave a review. We're incredibly proud of the team at Woolston House and the great work they're doing. I'll pass your kind words on to the team as well as the management team at Exemplar Health Care - I'm sure it'll make their day!

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Review from Wayne B (Husband of Resident) published on 10 May 2024 Submitted via Website
Overall Experience
My wife is currently in the care of Woolston Care Home, it is a very warm safe welcoming place for family friends and loved ones.
Staff are very friendly and welcoming, always have a smile and are willing to listen to patient's needs no matter how big or small.
Staff are also willing to go the extra mile and will offer family and friends a cup of tea coffee or juice and love to celebrate special holidays like Christmas and Easter as well as Chinese New Year.

They will always make an effort when it's the patient's birthday.

Reply from Lauren Hallas, Marketing and Communications Officer at Woolston House

Thank you for your lovely review of Woolston House. We're glad to hear that your wife has settled into her home and we'll be sure to pass your comments on to the team, it'll make their day!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 January 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (29) & Events (0)

News
  • 08 Jul 2026

    Exemplar Health Care has launched its latest ‘Service user engagement impact report’, showcasing how residents and families are helping to shape and improve care across its homes. The report highlights...

  • 05 May 2026

    Exemplar Health Care is incredibly proud of the people who make our homes places where people truly feel cared for. The annual Values Awards are a chance to recognise those...

  • 16 Mar 2026

    At Exemplar Health Care, supporting people to continue enjoying their hobbies and interests is an important part of daily life. For Richard, this has taken the form of a growing...

Upcoming Events

There are no upcoming events for Woolston House.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Woolston House.

Meet the Team (1)

Kylie Radcliffe
Kylie RadcliffeJob Title:Home Manager

Hi, I’m Kylie, the Home Manager at Woolston House in Warrington.

Frequently Asked Questions about Woolston House

What types of Care is Woolston House registered for?

Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woolston House have?

There are 40 Single Rooms.

What are the Facilities & Services at Woolston House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Woolston House to the centre of Warrington?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woolston House to verify any information. View our terms and conditions. Woolston House has an Enhanced Service -more info.