Care Homes Owned by Exemplar Health Care Services Ltd in East Riding of Yorkshire

do enough to help me to arrange my sister's move and the Manager even went to the care home where my sister was staying to get her medication and care plans that hadn't been given to me. Since moving my sister to Marmaduke she is becoming more relaxed and has really taken to the staff, all the staff are friendly very welcoming and knowledgeable about my sister's complex needs. There is activities daily and staff try to engage my sister into doing activities. I highly recommend Marmaduke, it is a fabulous run Home with staff who go out there way to give my sister and other residents the best possible life they can have. Marmaduke is bright, spacious and an inviting place to live.

home. His bedroom at Marmaduke is beautiful, he has all his own pictures in there which makes it homely, put up by the home's handyman who is fantastic, nothing is too much trouble. All the service users seem really happy when we visit and the staff are all outstanding.
My brother-in-law is always treated with dignity and respect, staff always go above and beyond, from the management to the housekeeping.
Amazing care home with amazing staff, from the reception staff, and manager to ward staff. Five-star.

From our initial visit we were warmly welcomed. My husband’s room was spacious and kept spotlessly clean by the wonderful housekeeping staff. Every consideration was given in getting to know my husband and throughout his time with them he was shown nothing but the utmost respect, love delivered with humour, and unfailing kindness. It’s a tough time for everyone when a family member needs somewhere like St Andrew’s but I can never adequately thank the wonderful carers, nurses, entertainment staff, housekeeping and managers for their constant support during those very tough times. Their support got me through with their friendship and love. Thank you all.

care. The hygiene standards are very high standard and always feels homely. As a family, we feel very informed of everything. Couldn't wish for a better home. Every member of staff, from management to care to domestic, hats off to you.

If I even became full, like my wife, this is the place I would want to be!

great professionalism. I feel much happier myself as I do not need to worry about my dad as he is being very well looked after. Thank you to all of the staff.

asked for input to make sure Mum was surrounded with her familiar and favourite things.
Staff and management are well trained and made all efforts possible to ensure Mum received the highest standard of care.
It was particularly important to us as a family as two of us live abroad and travel restrictions had prevented our usual visits, however, the amazing staff quickly established a regular weekly video calling schedule which was a great comfort to us especially in the last few days of Mums life as we were able to speak to her up until the end.
Mums medical care due to her terminal illness was also dealt with in a professional and sympathetic manner. Forever in their debt.

to the Covid pandemic I regularly received video calls, messages and pictures. The staff were friendly and engaged and I was totally confident in her care right to the end of her life.
This is a professional, well-staffed and managed home.

to the care system.

it is now nearly three weeks since we last spoke to him. I rang through on both 29th and 31st May and was told I would get a callback - this did not happen.

a benchmark for others to achieve.