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Care Provided by St Andrew's Court
Primary Care Categories
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 21 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Exemplar Health Care Services Ltd
- Private Owned
Person in charge
- Jo Moore(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (21)
- Single Rooms with ensuite Wet Room (21)
Visiting
- The home has an open door policy, welcoming friends and family at all times. If a meeting with the Home Manager is required, please call in advance. Meal times are protected - there will be no answer to phone calls or the door during these times. Please contact the home directly for information on mealtimes.
Parking
- The home has free onsite parking.
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St Andrew's Court Reviews (13)
Over all time St Andrew's Court has 13 reviews.
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Overall Experience
Date Published
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Review from Brian O (Husband of Resident) published on 20 June 2024 Submitted via Postal Card•
Overall Experience
The whole staff have a caring feel for the residents from the domestics to the manager. They have been under stress due to staff shortage but have still not let it affect the residents.
↩Reply from Jo Hemmingway, Marketing and Communications Officer at St Andrew's Court
Dear Brian, thank you for taking the time to leave a review. I'll pass your kind words on to the staff at St Andrew's Court, I'm sure it'll make their day.
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Review from Denise S (Wife of Resident) published on 22 May 2024 Submitted via Website•
Overall Experience
I expect that most people consider care home staff will look after the people they support. Without exception, the staff at St Andrew’s Court go way beyond that expected care. Their kindness, respect, compassion and love for the service users and their families exceeds any expectations you might have. From our initial visit we were warmly welcomed. My husband’s room was spacious and kept spotlessly clean by the wonderful housekeeping staff. Every consideration was given in getting to know my husband and throughout his time with them he was shown nothing but the utmost respect, love delivered with humour, and unfailing kindness. It’s a tough time for everyone when a family member needs somewhere like St Andrew’s but I can never adequately thank the wonderful carers, nurses, entertainment staff, housekeeping and managers for their constant support during those very tough times. Their support got me through with their friendship and love. Thank you all.
↩Reply from Lauren Hallas, Marketing and Communications Officer at St Andrew's Court
Thank you for your wonderful review of St Andrew's Court. Our colleagues pride themselves on going above and beyond, and work hard to make every day better for our residents. We're so pleased that you and your family feel welcomed at St Andrew's Court, they'll be thrilled to receive this feedback. I'll be sure to pass your comments on to the team, it'll make their day!
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Review from Karen B (Daughter of Resident) published on 12 January 2021 Submitted via Website•
Overall Experience
I can't really say enough about the wonderful care my Mother received at St Andrew's during the time she spent there. From the first day she was admitted she was treated with such diligent care and affection from all of the staff and as a family we were given every opportunity to feel involved and frequently asked for input to make sure Mum was surrounded with her familiar and favourite things.
Staff and management are well trained and made all efforts possible to ensure Mum received the highest standard of care.
It was particularly important to us as a family as two of us live abroad and travel restrictions had prevented our usual visits, however, the amazing staff quickly established a regular weekly video calling schedule which was a great comfort to us especially in the last few days of Mums life as we were able to speak to her up until the end.
Staff and management are well trained and made all efforts possible to ensure Mum received the highest standard of care.
It was particularly important to us as a family as two of us live abroad and travel restrictions had prevented our usual visits, however, the amazing staff quickly established a regular weekly video calling schedule which was a great comfort to us especially in the last few days of Mums life as we were able to speak to her up until the end.
Mums medical care due to her terminal illness was also dealt with in a professional and sympathetic manner. Forever in their debt.
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Review from Christine B (Daughter of Resident) published on 18 December 2020 Submitted via Website•
Overall Experience
My mother spent the last few months of her life at St Andrew's after leaving hospital with mental and terminal physical health issues. I was greatly touched by the personal attention and affection she received. They took the time to get to know her as a person and whilst visiting was restricted due to the Covid pandemic I regularly received video calls, messages and pictures. The staff were friendly and engaged and I was totally confident in her care right to the end of her life.
This is a professional, well-staffed and managed home.
↩Reply from Kath Dye, Home Manager at St Andrew's Court
Thank you so much for your kind review. Despite the challenging year, our colleagues have gone above and beyond to continue making every day better for our residents and will be delighted to receive this feedback.
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Review from Antony R (Son of Resident) published on 16 December 2020 Submitted via Postal Card•
Overall Experience
Overwhelmed by every member of staff's care and provision for my relative. This same dignity and respect was also given to myself. Nothing too much bother. Fabulous facilities. At a difficult time, the confidence and comfort knowing my relative was under St Andrew's care was so reassuring. A triumph to the care system.
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Review from V M (Mother of Resident) published on 30 June 2020 Submitted via Postal Card•
Overall Experience
As my son moved into the home on 3rd February 2020 and it was closed down in March, I can't really give a review of consequence. The main problem we have is with contact with our son, we find it difficult to get a reply to telephone calls. Although we are supposed to get a video call every Wednesday, it is now nearly three weeks since we last spoke to him. I rang through on both 29th and 31st May and was told I would get a callback - this did not happen.
↩Reply from Kath Dye, Home Manager at St Andrew's Court
Hello,I’m very sorry we said we’d call back and didn’t.
We take communication between residents and their family very, very seriously, and we apologise that our communication was not as robust as normal.
Moving forward, we will always let you know how your son is and I know you have a good...
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Review from K L (Daughter of Resident) published on 16 June 2020 Submitted via Postal Card•
Overall Experience
Dad was previously on a lot of medication and was losing weight. Since being at St Andrew's he is more himself, medication has been reduced and weight is being gained.
Much of this improvement is due to the well-trained staff who keep the residents safe, secure and happy.
↩Reply from Kath Dye, Home Manager at St Andrew's Court
Thank you so much for your review. It’s our pleasure to care for your dad – and I’ll make sure to pass on your kind words to his care team. We also really enjoy his wonderful piano playing!We take great pride in our excellent care colleagues who we really do feel make every day better for your dad.
We look forward to seeing you again soon.
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Review from C L (Wife of Resident) published on 10 March 2020 Submitted via Postal Card•
Overall Experience
After being neglected in his last home, my husband has settled in really well. Staff know him well enough after three weeks for me to be happy to have a day off.
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Review from M C (Daughter of Resident) published on 30 January 2020 Submitted via Postal Card•
Overall Experience
Lovely place, friendly staff who can't do enough for you. Very warm/friendly polite staff.
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Review from J C (Daughter of Resident) published on 30 January 2020 Submitted via Postal Card•
Overall Experience
Mum moved in three weeks ago and has settled brilliantly. The place is beautiful really impressed and the staff are lovely.
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Review from L C (Husband of Resident) published on 29 January 2020 Submitted via Postal Card•
Overall Experience
The care provided at this home is exceptional. All the staff are very caring and attentive to my wife's needs. The building is spotless and the food is very good. Everything about this home is 5-star standard.
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Review from N C (Brother of Resident) published on 22 January 2020 Submitted via Postal Card•
Overall Experience
I found this home to be one of the best if not the best I have visited. The rooms and facilities are of the highest grade. All the staff from management down to carers seem to be helpful and caring to residents and visitors.
I cannot praise this care home enough and think the standards they set are a benchmark for others to achieve.
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Review from M C (Relative of Resident) published on 22 January 2020 Submitted via Postal Card•
Overall Experience
Very satisfied with cleanliness, facilities and care of our relative. A beautiful place and the staff are genuinely caring and courteous. Our relative settled at once to which we are very grateful.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 May 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (28) & Events (0)
News
- 05 May 2026
Exemplar Health Care is incredibly proud of the people who make our homes places where people truly feel cared for. The annual Values Awards are a chance to recognise those...
- 16 Mar 2026
At Exemplar Health Care, supporting people to continue enjoying their hobbies and interests is an important part of daily life. For Richard, this has taken the form of a growing...
- 25 Feb 2026
Walton Grove care home has officially opened in Oldham, marking the 60th service for Exemplar Health Care. While this milestone represents an important achievement, the opening of Walton Grove signifies...
Upcoming Events
There are no upcoming events for St Andrew's Court.
Awards / Recognitions (1)
- 01 Jul 2024Recipient: Exemplar Health Care Services Ltd
Accreditations
There are no accreditations posted yet for St Andrew's Court.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about St Andrew's Court
What types of Care is St Andrew's Court registered for?
Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does St Andrew's Court have?
There are 21 Single Rooms.
What are the Facilities & Services at St Andrew's Court?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is St Andrew's Court to the centre of Hull?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Andrew's Court to verify any information. View our terms and conditions. St Andrew's Court has a Basic Service -more info.