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Care Home Owned by Exemplar Health Care Services Ltd in Cleveland & Teesside

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8.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Exemplar Health Care Services Ltd in Cleveland & Teesside

Only the locations & reviews in Cleveland & Teesside for Exemplar Health Care Services Ltd are showing below.

View the details of all 58 locations (with 483 reviews) owned by Exemplar Health Care Services Ltd

Exemplar Health Care Services Ltd Locations in Cleveland & Teesside (1)

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1 Care Home owned by Exemplar Health Care Services Ltd in Cleveland & Teesside
Tees Grange

375 Norton Road, Norton, Stockton-on-Tees TS20 2PH 

8.5 3 reviews
"Excellent care and brilliant staff make you feel so welcome when visiting. Nothing is any trouble. The food is excellent. We have been to a…"   Read all 3 reviews
Location Type Care Home

Exemplar Health Care's Tees Grange is a complex needs care home which opened in March 2023. The home provides specialist nursing care for adults living with a range of complex and high acuity care needs. The Stockton home features 30 large bedrooms… Read more about Tees Grange

  • Care Provided
  • Long Term/Permanent
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Mental Health
  • 30 Rooms

Exemplar Health Care Services Ltd Reviews in Cleveland & Teesside (3)

8.8

Exemplar Health Care Services Ltd has a Group Review Score of 8.8 (8.827) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Exemplar Health Care Services Ltd must have a Review Score.

Overall Experience
  • 3
  • 0
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Date Published
  • 3
  • 0
  • 0
  • 2
  • 1
Reviewer Connection to Exemplar Health Care Services Ltd
  • 2
  • 1
Review of

Tees Grange

from James R (Mother of Resident) published on 13 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care and brilliant staff make you feel so welcome when visiting. Nothing is any trouble. The food is excellent. We have been to a number of care homes, and this is by far the best. The garden is a pleasure to walk round.
Reply from Jo Hemmingway, Marketing and Communications Officer at Tees Grange

Thank you for taking the time to leave a review of Tees Grange. It's great to hear you and your mother feel welcome in her new home. We'll make sure your kind words are passed on to the team.

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  • Treated with Dignity
  • Food & Drink
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  • Value for Money
Review of

Tees Grange

from Christine G (Mother of Resident) published on 10 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is the best. They deliver the best care for residents and their families. My daughter is shown dignity and respect from all who work there. I feel really happy I found her a truly beautiful home.
Reply from Jo Hemmingway, Marketing and Communications Officer at Tees Grange

Thank you for taking the time to leave a review. It's great to hear that you're happy with the care and support your mum receives from the team at Tees Grange. It will mean a lot to hear your kind words!

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Safety / Security
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  • Value for Money
Review of

Tees Grange

from Lorraine H (Sister of Resident) published on 13 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has recently moved into Tees Grange. His care and care plan are exceptional. The staff have explained everything to both him and myself in detail about how they will work towards improving his mobility and health after suffering a stroke. Each member of staff has introduced themselves and
informed us of their role in his recovery. The accommodation, facilities and the garden are absolutely superb. I couldn’t recommend Tees Grange enough. It’s more than we could have wished for.
Reply from Jo Hemmingway, Marketing and Communications Officer at Tees Grange

Dear Lorraine, thank you for taking the time to leave such a nice review. It's good to hear that our colleagues are looking after you and your brother and that you've had a great experience at our brand-new home, Tees Grange. I'll make sure that your kind words are passed on to the team. Thanks.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (4)

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