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Care Home Owned by Exemplar Health Care Services Ltd in Durham

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8.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Exemplar Health Care Services Ltd in Durham

Only the locations & reviews in Durham for Exemplar Health Care Services Ltd are showing below.

View the details of all 58 locations (with 513 reviews) owned by Exemplar Health Care Services Ltd

Exemplar Health Care Services Ltd Locations in Durham (1)

1 Care Home owned by Exemplar Health Care Services Ltd in Durham
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Laurel Place

Gudmensen Avenue, Bishop Auckland DL14 6RG 

8.0 2 reviews
"Laurel Place is a new building, opened Jan 2025 and is spotlessly clean. The colour scheme is calming and restful. After visiting over a…"   Read all 2 reviews
Location Type Care Home

Laurel Place supports adults living with complex needs arising from dementia, mental health conditions, neuro-disabilities including brain injuries, and physical health conditions. The home features 32 large en suite bedrooms, and six single apartments… Read more about Laurel Place

  • Care Provided
  • Long Term/Permanent
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 38 Rooms

Exemplar Health Care Services Ltd Reviews in Durham (2)

8.7

Exemplar Health Care Services Ltd has a Group Review Score of 8.7 (8.740) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Exemplar Health Care Services Ltd must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Exemplar Health Care Services Ltd
  • 1
  • 1
Review of

Laurel Place

from Robert T (Husband of Resident) published on 4 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Laurel Place is a new building, opened Jan 2025 and is spotlessly clean. The colour scheme is calming and restful. After visiting over a short period of time, it was obvious the staff were the prize asset for the home. Brilliant!
Reply from Chloe Woodhall, Digital Marketing Manager at Laurel PlaceThanks so much for your great review. We agree, the home is lovely, and provides a calming and restful atmosphere. We're incredibly proud of our colleagues who work there and make every day better for the people we have in our home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Laurel Place

from Joy L (Relative of Resident) published on 25 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been impressed by the way that my nephew has settled into the accommodation, much of which is due to the time that staff are spending with him. This has been a significant contrast to previous placements, whether its hospital or other supported housing, where he has had to compete to for attention
and where, at times he's been restricted. I have known him for 35 yeras.
Reply from Jo Hemmingway, Marketing and Communications Officer at Laurel PlaceDear Joy, thank you for taking the time to leave a review. Its great to hear your feedback. Our highly skilled, nurse-led care teams offer an integrated level of support that goes beyond what's typically available in other care settings and specialist units. We're glad to hear that your nephew is now settled into his new home. We'll pass on your kind words to the team!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (4)

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