Care Home Owned by Exemplar Health Care Services Ltd in Durham

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8.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Exemplar Health Care Services Ltd in Durham

Only the locations & reviews in Durham for Exemplar Health Care Services Ltd are showing below.

View the details of all 58 locations (with 493 reviews) owned by Exemplar Health Care Services Ltd

Exemplar Health Care Services Ltd Locations in Durham (1)

1 Care Home owned by Exemplar Health Care Services Ltd in Durham
Laurel Place

Gudmensen Avenue, Bishop Auckland DL14 6RG 

8.0 2 reviews
"Laurel Place is a new building, opened Jan 2025 and is spotlessly clean. The colour scheme is calming and restful. After visiting over a…"   Read all 2 reviews
Location Type Care Home

Laurel Place supports adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities. It’s part of Exemplar Health Care, one of the country’s leading nursing care providers. The home provides complex nursing… Read more about Laurel Place

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 38 Rooms

Exemplar Health Care Services Ltd Reviews in Durham (2)

8.8

Exemplar Health Care Services Ltd has a Group Review Score of 8.8 (8.796) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Exemplar Health Care Services Ltd must have a Review Score.

Overall Experience
  • 1
  • 1
  • 0
  • 0
  • 0
Date Published
  • 2
  • 2
  • 2
  • 2
  • 0
Reviewer Connection to Exemplar Health Care Services Ltd
  • 1
  • 1
Review of

Laurel Place

from Robert T (Husband of Resident) published on 4 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Laurel Place is a new building, opened Jan 2025 and is spotlessly clean. The colour scheme is calming and restful. After visiting over a short period of time, it was obvious the staff were the prize asset for the home. Brilliant!
Reply from Chloe Woodhall, Digital Marketing Manager at Laurel Place
Thanks so much for your great review. We agree, the home is lovely, and provides a calming and restful atmosphere. We're incredibly proud of our colleagues who work there and make every day better for…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Laurel Place

from Joy L (Relative of Resident) published on 25 November 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been impressed by the way that my nephew has settled into the accommodation, much of which is due to the time that staff are spending with him. This has been a significant contrast to previous placements, whether its hospital or other supported housing, where he has had to compete to for attention
and where, at times he's been restricted. I have known him for 35 yeras.
Reply from Jo Hemmingway, Marketing and Communications Officer at Laurel Place
Dear Joy, thank you for taking the time to leave a review. Its great to hear your feedback. Our highly skilled, nurse-led care teams offer an integrated level of support that goes beyond what's…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
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Awards / Recognitions (4)

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