Copperfields

243 Cross Green Lane, East End Park, Leeds LS9 0BA
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8.4 4 Reviews
  • Copperfields, Leeds
Copperfields care home in Cross Green, Leeds supports adults living with complex needs arising from mental health and neurological conditions including brain injuries and dementia.

The home is made up of three 10-bed units, each with its own shared kitchen, dining room, lounge, and quiet room.

There are also communal facilities including a therapy room, activities hub, multi-faith space, and an accessible garden.

Sapphire Unit supports adults with complex mental and physical health needs arising from brain injuries and neurological conditions, requiring a holistic, integrated approach.

Emerald Unit is a rehabilitation-focused environment that supports younger working-age adults to transition from a locked rehabilitation or secure setting.

Ruby Unit supports older adults living with dementia who display behaviours of concern and/or have multiple co-morbidities that present needs beyond the scope of mainstream care providers.

The team at Copperfields provides high-quality, nurse-led care from general and mental health nurses, care staff, and activities coordinators.

Colleagues are experienced in supporting people who present with behaviours of concern and take a positive behaviour support approach that’s person-led.

Support is shaped around what matters most to each person. Whether it’s building daily living skills, taking part in social activities, or preparing for more independent living, care plans are always guided by the individual’s strengths and choices.
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Care Provided by Copperfields

Primary Care Categories

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Dave Raikes (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (30)
  • Single Rooms with Ensuite Wet Room (30)

Copperfields Reviews (4)

8.4

Copperfields has a Review Score of 8.4 (8.375) out of 10, based on 2 reviews in the last 2 years.
Over all time Copperfields has 4 reviews.

Overall Experience
  • 3
  • 1
  • 0
  • 0
  • 0
Date Published
  • 4
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  • 2
  • 2
  • 2
Reviewer Connection to Copperfields
  • 3
  • 1
Total of 4, showing 1-4
Review from Alexandra R (Daughter of Resident) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has lewy body dementia and has lived at Copperfields for 2 and half years. The care he has received has been exceptional and has really helped him. With such a life changing condition and so many challenges, every staff member he meets treats him with dignity and respect and they all work so
hard. From the reception, to the manager, I cannot fault their hard work and dedication.
Reply from Lauren Hallas, Marketing and Communications Officer at Copperfields

Thank you so much for your review of Copperfields, we're so pleased to hear your feedback. Our team work hard to make every day better for the people who live with us and i'll be sure to pass your comments on to them.

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Review from Julie D (Daughter of Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is treated with utmost dignity in every way. He is always clean, well fed and truly cared for by all the staff. We are always notified of everything relating to dad, like immunisations, meetings or if he's unwell at any time. The staff are so lovely with him and other residents too. Our whole
family are always telling people how wonderful Copperfields is. The staff are so friendly, helpful and caring. As a family, we don't feel we are worrying about dad like we did at his last place. All I can make is positive remarks and give you 100%.
Reply from Lauren Hallas, Marketing and Communications Officer at Copperfields

Thank you for taking the time to leave this lovely review for Copperfields. We're so pleased that your dad is settled and to hear your feedback. We'll make sure to pass your comments on to the team, they do everything they can to make every day better!

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Review from Karen R (Daughter of Resident) published on 15 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A beautiful clean home, the staff are caring and supportive, making you feel at home. Anything you ask them it's no trouble for them. The staff are well presented in themselves, nice uniforms. These staff need a medal for their care. I know it's hard work but also rewarding.
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Review from Elizabeth B (Mother of Resident) published on 14 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The service of the staff was top care and looked after my son well. Copperfields is a top-class nursing and care home.
Reply from Jenna Wood, Marketing Manager at Copperfields

Hi Elizabeth. Thank you for leaving this review of Copperfields. The safety and well-being of our residents are our top priority, so we're really glad to see that you've rated the home five stars in most aspects. I'll pass your review on to the team - they'll be thrilled.

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Current Review Score: 8.4 (8.375)

Overview of Review Score

The Review Score of 8.4 (8.375) out of 10 for Copperfields is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Copperfields is calculated as follows: ( (22 Excellents x 5) + (2 Goods x 4) ) ÷ 24 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.458 Points relating to the number of positive Reviews for Copperfields is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 2 Positive Reviews ÷ 6 = 0.333
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

No image found

Dave Raikes

Job Title: Home Manager

Hi, I'm Dave, the Home Manager at Copperfields care home in East End Park, Leeds.

Frequently Asked Questions about Copperfields

What types of Care is Copperfields registered for?

Dementia, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Copperfields have?

There are 30 Single Rooms.

What are the Facilities & Services at Copperfields?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Copperfields to the centre of Leeds?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Copperfields to verify any information. View our terms and conditions. Copperfields has an Enhanced Service - more info.