






Thames House supports adults living with complex mental and physical health needs arising from a neurological or mental health diagnosis.
Many people have multiple diagnoses or risks that would otherwise require hospital or higher acuity care. With the right support, individuals can remain in the community, close to family and friends, reducing the need for hospital or secure facility admissions.
People living at Thames House are typically working-age adults with clinical care...
Thames House supports adults living with complex mental and physical health needs arising from a neurological or mental health diagnosis.
Many people have multiple diagnoses or risks that would otherwise require hospital or higher acuity care. With the right support, individuals can remain in the community, close to family and friends, reducing the need for hospital or secure facility admissions.
People living at Thames House are typically working-age adults with clinical care needs, such as bladder and bowel conditions, cognitive or mobility impairments, pressure ulcers, or respiratory conditions.
Some require care for interventions including catheters, PEGs, or tracheostomies, which can be more challenging when combined with a mental health diagnosis or behaviours of concern.
The home has 20 large en-suite bedrooms across two units, each with a shared lounge, dining room, and accessible bathroom.
There’s also an activities hub, accessible garden, and communal spaces for social connection and relaxation.
Through a multidisciplinary approach and needs-based staffing, the team ensures people receive the right care, from the right team, at the right time - supporting stability, recovery, and a fulfilling everyday life.
Care Provided by Thames House
Primary Care Categories
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 20 Service Users
Dementia Care Types
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Thames House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Exemplar Health Care Services Ltd
- Private Owned
Person in charge
- Daniel Emsley (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (20)
- Single Rooms with ensuite Wet Room (20)
Visiting
- The home has an open door policy, welcoming friends and family at all times. If a meeting with the Home Manager is required, please call in advance. Meal times are protected - there will be no answer to phone calls or the door during these times. Please contact the home directly for information on mealtimes.
Parking
- The home has free onsite parking.
Thames House Reviews (9)
Thames House has a Review Score of 9.4 (9.376) out of 10, based on 6 reviews in the last 2 years.
Over all time Thames House has 9 reviews.
Overall, our experience at Thames House is good. My dad expresses that he is a lot happier here than at his previous placement. He has 121 care, however sadly I don't think he has built a relationship with all staff. My concern is that since my dad's arrival in Jan 26 he now spends less time out of...
Overall, our experience at Thames House is good. My dad expresses that he is a lot happier here than at his previous placement. He has 121 care, however sadly I don't think he has built a relationship with all staff. My concern is that since my dad's arrival in Jan 26 he now spends less time out of bed. This is likely to be driven by my dad but I don't believe the staff actively encourage him, on occasions his personal care could be better. On the whole the nurses are good.
Thank you for sharing your feedback, we're pleased to hear that your dad is happier at Thames House than in his previous placement. Building meaningful relationships, encouraging people to spend time doing the things they enjoy, and delivering high standards of personal care are all very important to us. We'll ensure your comments are shared with the team so they can be reviewed.
Trevor has received excellent care during his 3 years at Thames House. The staff are all very caring and keep family well informed. Its peace of mind that our loved one are being looked after so well.
Trevor has received excellent care during his 3 years at Thames House. The staff are all very caring and keep family well informed. Its peace of mind that our loved one are being looked after so well.
Thank you for taking the time to leave a review and for your kind words - we're really glad Trevor's care has given you peace of mind. Your feedback means a lot to our team and we'll be sure to pass it on.
All the staff at Thames House are all considerate respectful and courteous at all times in person or on the telephone. They always keep me informed about Gary's health wellbeing and healthcare needs.
All the staff at Thames House are all considerate respectful and courteous at all times in person or on the telephone. They always keep me informed about Gary's health wellbeing and healthcare needs.
They have done a great job with my dad when he recently had to attend hospital special praise to Becky (Thames House) Dad name Bob. Things improved recently keep it up.
They have done a great job with my dad when he recently had to attend hospital special praise to Becky (Thames House) Dad name Bob. Things improved recently keep it up.
When I visit Thames House the staff are wonderful. They do everything they can to ensure that you feel like you are home. They are personable and professional and keen to go out of their way to help.
When I visit Thames House the staff are wonderful. They do everything they can to ensure that you feel like you are home. They are personable and professional and keen to go out of their way to help.
Thank you for your kind review. We're so glad to hear you feel our colleagues do everything they can, and are helpful! We'll pass your lovely comments across to the team.
Satisfied with everything at Thames House, he has never received care as good as he does here.
Satisfied with everything at Thames House, he has never received care as good as he does here.
Thank you for your review of Church Walk. We're glad to hear that you're happy with the care and support provided by the team.
I cannot praise the staff enough for the continued care and support they have not only given to my mum but to me also. The care is outstanding and I could not ask for more for my mum.
I cannot praise the staff enough for the continued care and support they have not only given to my mum but to me also. The care is outstanding and I could not ask for more for my mum.
Thank you so much for taking the time to leave a review. It's great to hear such good feedback from relatives of loved ones within our care. We'll pass on your kind words to the entire team at Thames House.
All staff friendly and welcoming and do their absolute best for residents. Outings are good.
All staff friendly and welcoming and do their absolute best for residents. Outings are good.
We are welcomed by everyone we see and offered a drink immediately. l we are told of forthcoming events and also given an update on brother-in-law's health, nothing is too much trouble.
We are welcomed by everyone we see and offered a drink immediately. l we are told of forthcoming events and also given an update on brother-in-law's health, nothing is too much trouble.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 March 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (23) & Events (0)
- 08 Jul 2026
Exemplar Health Care has launched its latest ‘Service user engagement impact report’, showcasing how residents and families are helping to shape and improve care across its homes. The report highlights...
- 05 May 2026
Exemplar Health Care is incredibly proud of the people who make our homes places where people truly feel cared for. The annual Values Awards are a chance to recognise those...
- 16 Mar 2026
At Exemplar Health Care, supporting people to continue enjoying their hobbies and interests is an important part of daily life. For Richard, this has taken the form of a growing...
There are no upcoming events for Thames House.
Awards / Recognitions (1)
- 01 Jul 2024Recipient: Exemplar Health Care Services Ltd
Accreditations
There are no accreditations posted yet for Thames House.
Meet the Team (1)

Hi, I'm Daniel, the Home Manager at Thames House care home in Rochdale.
Frequently Asked Questions about Thames House
What types of Care is Thames House registered for?
Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Thames House have?
There are 20 Single Rooms.
What are the Facilities & Services at Thames House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Thames House to the centre of Rochdale?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Thames House to verify any information. View our terms and conditions. Thames House has an Enhanced Service -what an Enhanced Service includes.