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Hamilton Springs

166 Westfield Lane, South Elmsall, Pontefract, West Yorkshire WF9 2JY
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Hamilton Springs, Pontefract
Hamilton Springs, Pontefract
Hamilton Springs, Pontefract

Hamilton Springs supports adults living with complex needs arising from mental health, neurodegenerative, neurological, and physical health conditions, including Huntington’s disease, personality disorders, and other diagnoses associated with behavioural, cognitive, emotional, and physical health needs - including those with co-morbid or secondary diagnoses, and histories of failed placements.

This purpose-built care home offers 37 spacious en-suite bedrooms across three small units, each with its own shared kitchen, dining area, lounge, and...  

Care Provided by Hamilton Springs

Primary Care Categories

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Hamilton Springs to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Claire Phelps (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: -1
  • Number of floors: 3

Room Information

  • Single Rooms (37)
  • Single Rooms with ensuite Wet Room (37)

Visiting

  • The home has an open door policy, welcoming friends and family at all times. If a meeting with the Home Manager is required, please call in advance. Meal times are protected - there will be no answer to phone calls or the door during these times. Please contact the home directly for information on mealtimes.

Parking

  • The home has free onsite parking.

Hamilton Springs Reviews (8)

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9.6

Hamilton Springs has a Review Score of 9.6 (9.628) out of 10, based on 8 reviews in the last 2 years. Over all time Hamilton Springs has 8 reviews.

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Review from Jane A (Independent Advocate/Deputyship) published on 29 April 2026 Submitted via Website
Overall Experience

Hamilton springs is always welcoming, Staff are friendly and passionate about the work they do, very informative and knowledgable about their residents, the rooms are beautiful and the atmosphere is warm friendly & open.

Reply from Lauren Slater, Marketing and Communications Officer at Hamilton Springs

Thank you for taking the time to leave your kind feedback - we're so glad you felt welcomed and enjoyed the warm, friendly atmosphere here at Hamilton Springs.

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Review from Keith M (Father of Resident) published on 26 September 2025 Submitted via Website
Overall Experience

My daughter has been a resident at Hamilton Springs Care Home for a good while now. I am astounded at how quickly she has settled in but i feel that is down to the excellent care she has received from excellent staff. They know how to manage her however she presents. I cannot thank them enough and can certainly recommend them to care for your loved ones.

Reply from Jo Hemmingway, Marketing and Communications Officer at Hamilton Springs

Thank you for your lovely review. We're really happy to hear that your daughter has settled into the home well. We'll pass on your kind words to the team at Hamilton Springs.

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Review from Clare H (Daughter-in-law of Resident) published on 15 July 2025 Submitted via Website
Overall Experience

During my father in laws illness we experienced a range of different care facilities and couldn't have asked for a better place than Hamilton Springs (other than home) for him to spend the remainder of his life. The carers were all welcoming and attentive when we visited and were always checking to see all was well and my father in law was comfortable and hydrated. Any issues which arose during his stay were reported to us immediately. We were lucky that the staff caring for our loved one were first class. The family were so moved and impressed that 2 of the carers took their own time to attend the funeral.

Reply from Lauren Hallas, Marketing and Communications Officer at Hamilton Springs

Hello, thank you for taking the time to leave your lovely review of Hamilton Springs. We're pleased to hear that you and your family always felt welcomed and it means a great deal to know that our team was able to provide comfort and care to your father in law. Please accept our condolences, we'll make sure to share your kind words with the team, thank you.

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Review from Maureen W (Friend of Resident) published on 15 May 2025 Submitted via Postal Card
Overall Experience

Cannot find any fault, all is good. Staff are very good make you welcome, lovely rooms. It is a lovely home.

Reply from Jo Hemmingway, Marketing and Communications Officer at Hamilton Springs

Thank you for taking the time to leave a review of Hamilton Springs. We're glad to hear you're happy and the staff have made you feel welcome at your friends new home.

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Review from Caroline H (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card
Overall Experience

Staff are warm, welcoming, very caring and friendly. Dad is always clean and in clean clothes. His room is always clean and tidy. His carer is always present.

Reply from Jenna Wood, Marketing Manager at Hamilton Springs

Thank you for your feedback. We're pleased to hear that your dad is well cared for and that you've had positive experiences with the team.

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Review from I C (Son of Resident) published on 10 April 2025 Submitted via Website
Overall Experience

Well what can I say!! My dad's being in Hamilton springs care for 6 months and he has very challenging mental health issues. The care he receives is second to none. The facilities are better than some hotels!

It's a new place and isn't perfect but the staff and managers are actively looking to get things right.

Spot on. Really worth the money

Reply from Amy Preston, Marketing and Design Officer at Hamilton Springs

Thank you for taking the time to leave a review! It's so great to hear that your dad is happy at Hamilton Springs. We will share your appreciation with the team.

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Review from M H (Son of Resident) published on 10 January 2025 Submitted via Postal Card
Overall Experience

Hamilton Springs is a modern and comfortable care home with lovely outdoor areas. All the staff are very welcoming, friendly and really care about the residents, they always do their best to ensure they have a dignified and comfortable stay.

Reply from Jenna Wood, Marketing Manager at Hamilton Springs

Thank you for your wonderful feedback about Hamilton Springs. We're delighted to hear you appreciate our modern facilities and caring staff. Ensuring people are cared for with dignity is at the heart of everything we do.

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Review from S R (Wife of Resident) published on 12 December 2024 Submitted via Postal Card
Overall Experience

This care home is lovely nothing is too much for the staff they really care for my husband. Everything is perfect it really puts me at ease knowing he is well looked after.

Reply from Jo Hemmingway, Marketing and Communications Oficer at Hamilton Springs

Thank you for taking the time to leave a review of our new home, Hamilton Springs. It's great to hear such lovely feedback from relatives, we're so glad that you're at ease and happy with the care and support from the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (29) & Events (0)

News
  • 08 Jul 2026

    Exemplar Health Care has launched its latest ‘Service user engagement impact report’, showcasing how residents and families are helping to shape and improve care across its homes. The report highlights...

  • 05 May 2026

    Exemplar Health Care is incredibly proud of the people who make our homes places where people truly feel cared for. The annual Values Awards are a chance to recognise those...

  • 16 Mar 2026

    At Exemplar Health Care, supporting people to continue enjoying their hobbies and interests is an important part of daily life. For Richard, this has taken the form of a growing...

Upcoming Events

There are no upcoming events for Hamilton Springs.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Hamilton Springs.

Meet the Team (1)

Claire Phelps
Claire PhelpsJob Title:Home ManagerJoined: 2024

Hi, I’m Claire, and I’m the Home Manager at Hamilton Springs in South Elmsall.

Frequently Asked Questions about Hamilton Springs

What types of Care is Hamilton Springs registered for?

Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hamilton Springs have?

There are 37 Single Rooms.

What are the Facilities & Services at Hamilton Springs?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Hamilton Springs to the centre of Pontefract?

7.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hamilton Springs to verify any information. View our terms and conditions. Hamilton Springs has an Enhanced Service -more info.