Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Hamilton Springs

stars
stars 29 April 2025
Staff are warm, welcoming, very caring and friendly. Dad is always clean and in clean clothes. His room is always clean and tidy. His carer is always present.
Review from Caroline H (Daughter of Resident/Service User)
stars
stars 22 April 2025
My experience has been a very good one overall. Staff are professional, friendly and make one feel very welcome.
Review from Keith M (Father of Resident/Service User)
stars
stars 10 April 2025
Well what can I say!! My dad's being in Hamilton springs care for 6 months and he has very challenging mental health issues. The care he receives is second to none. The facilities are better than some hotels! It's a new place and isn't perfect but the staff and managers are actively looking to get things right. Spot on. Really worth the money
Review from I C (Son of Resident/Service User)
stars
stars 10 January 2025
Hamilton Springs is a modern and comfortable care home with lovely outdoor areas. All the staff are very welcoming, friendly and really care about the residents, they always do their best to ensure they have a dignified and comfortable stay.
Review from M H (Son of Resident/Service User)
stars
stars 12 December 2024
This care home is lovely nothing is too much for the staff they really care for my husband. Everything is perfect it really puts me at ease knowing he is well looked after.
Review from S R (Wife of Resident/Service User)