Roseside

20-46 Vancouver Road, Liverpool L27 7DA
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9.4 6 Reviews
  • Roseside, Liverpool
Exemplar Health Care's Roseside is a complex needs care home opened in February 2023.

The home provides specialist nursing care for adults living with a range of complex and high acuity care needs.

The Liverpool home features 32 large bedrooms with en-suite wet rooms across two floors and surrounded by a large landscaped garden.

The 32 bedrooms are divided into four 8-bed units, accommodating different needs.
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Care Provided by Roseside

Primary Care Categories

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Roseside to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Roseside to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Liz Butterworth (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (32)
  • Single Rooms with Ensuite Wet Room (32)

Roseside Reviews (6)

9.4

Roseside has a Review Score of 9.4 (9.411) out of 10, based on 6 reviews in the last 2 years.
Over all time Roseside has 6 reviews.

Overall Experience
  • 5
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Date Published
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Reviewer Connection to Roseside
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Total of 6, showing 1-6
Review from Janet C (Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The unit that I am residing which is tulip is run very well and the senior is very well organized and I have no worries when she is on shift. I have been here for 1 year and it has been a mostly positive experience
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Review from Helen D (Sister of Resident) published on 1 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our brother has been in Roseside for eighteen months, we are still amazed at the high level of care he receives. All staff are so friendly, helpful we feel go above and beyond. The senior team leaders do a brilliant job (especially two specific staff members).
Cant thank all the staff enough, we would
highly recommend Roseside.
Thank you to all the staff for the support you give to our brother.
Reply from Liz Butterworth, Manager at Roseside
Thank you so much for your review!
We're grateful for your kind words and are so glad to hear that your brother has had such a positive experience with us.
It's wonderful to know that the care and…read more
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Review from G R (Sister of Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since our brother moved to this home we cannot believe the high level of care and support he receives on a daily basis.
Every member of staff we have met are so friendly, not only to our brother but family members too.
He has been in other homes however Roseside, we feel, is above and beyond.of
what weve experienced in the past.
The staff are so kind and attentive, nothing is too much trouble. Plus its immaculate and the food always looks lovely.
We cant thank all the staff enough and would highly recommend this home.
Reply from Chloe Woodhall, Digital Marketing Manager at Roseside
Thank you so much for your lovely review. We're so glad to hear our colleagues are friendly and kind, and about how immaculate Roseside is! We'll be sure to pass your comments on to them.
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Review from Nicola R (Daughter-in-law of Resident) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been in Roseside for a short time but he has settled in great. Workers are attentive, caring and welcoming. The home is spotless, homely and inviting. So far so good, nothing negative to say and would be happy for this to be my dad's long-term placement. Thank you to the whole team!
Reply from Jo Hemmingway, Marketing and Communications Officer at Roseside
Dear Nicola, thank you for taking the time to leave a review. It's great to hear that your dad is settling in well at Roseside and he's being well looked after. I'll be sure to pass on your kind words…read more
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Review from Pamela S (Daughter of Resident) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service, lovely carers and the care they give are the best, my dad has come on in leaps and bounds and he loves the food and has choices on the menu, has a beautiful room and the home itself is immaculate and the decor is modern and bright. The family visit regularly and were always made welcome
so overall I give it 10/10.
Reply from Jenna Wood, Marketing Manager at Roseside
Thanks for taking the time to leave a review. It's great to hear that your dad is making great progress here and that you're always made to feel welcome. I'll pass on your review to the team - they'll…read more
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Review from Samantha S (Granddaughter of Resident) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
They have friendly staff, the place is clean and tidy seems like it’s run quite well, since my grandad has moved into Roseside he seems to have come on well and seems to enjoy it, he said the food is really nice and enjoys that too.
Reply from Jenna Wood, Marketing Manager at Roseside
Thank you for taking the time to leave a review. We're so glad to hear that your Grandad is enjoying living at Roseside. The team will be thrilled to hear this.
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Current Review Score: 9.4 (9.411)

Overview of Review Score

The Review Score of 9.4 (9.411) out of 10 for Roseside is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.873 for Roseside is calculated as follows: ( (64 Excellents x 5) + (5 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 71 Ratings = 4.873
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.538 Points relating to the number of positive Reviews for Roseside is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 6 Positive Reviews ÷ 6.4 = 0.938
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Aug 2024

Overall Inadequate

  • Caring Requires improvement
  • Effective Inadequate
  • Responsive Requires improvement
  • Safe Inadequate
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Liz

Liz Butterworth

Job Title: Home Manager Joined: 2022

Hi, I'm Liz Butterworth the Home Manager at Roseside care home in Liverpool.

Frequently Asked Questions about Roseside

What types of Care is Roseside registered for?

Dementia, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Roseside have?

There are 32 Single Rooms.

What are the Facilities & Services at Roseside?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Roseside to the centre of Liverpool?

6.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Roseside to verify any information. View our terms and conditions. Roseside has an Enhanced Service - more info.