Care Homes Owned by Exemplar Health Care Services Ltd

8.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Exemplar Health Care Services Ltd
Exemplar Health Care believes that people deserve more than just care - they deserve the chance to live a fulfilling and meaningful life.

As one of the country’s leading providers of nursing care, Exemplar Health Care focuses on supporting each person to reach their full potential.

Their approach is all about looking at the whole person, not just their needs, and empowering individuals to maintain their independence and achieve their personal goals.

With over 50 homes across England, Exemplar Health Care cares for adults with multiple diagnoses and complex needs arising from conditions such as dementia, mental health conditions, neuro-disabilities, and physical disabilities.

Each home has a dedicated, nurse-led team - including general, mental health, and learning disability nurses - offering a level of support that goes beyond what’s typically available in other care settings.

This approach ensures that every individual gets the right care, from the right team, at the right time - helping to reduce hospital admissions, prevent placement breakdowns, and improve long-term health outcomes.

With Exemplar Health Care, individuals don’t just receive care - they get the support, skills, and confidence to live well and thrive.

Exemplar Health Care Services Ltd Locations (56)

 

56 Care Homes owned by Exemplar Health Care Services Ltd

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Hylton Grange

1 Poole Road, Sunderland SR4 0HG 

8.6 3 reviews
"What can I say about Hylton Grange other than excellent. The staff make a care home and the staff here, from the management team to the…"   Read all 3 reviews
Location Type Care Home

Hylton Grange supports adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities. It’s part of Exemplar Health Care, one of the country’s leading nursing care providers. The home provides complex nursing… Read more about Hylton Grange

  • Care Provided
  • Nursing
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 30 Rooms
Havenmere

191 Pelham Road, Immingham DN40 1JP 

8.5 8 reviews
"Since moving to Havenmere both my husband and our family have been treated with the utmost care and respect. The staff have endeavored to…"   Read all 8 reviews
Location Type Care Home

Havenmere aims to make ‘every day better’ for adults living with complex needs arising from mental health and neurological conditions. The home provides nurse-led care that goes beyond what’s typically offered in standard residential care setting. With… Read more about Havenmere

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 38 Rooms
St Andrew's Court

2 Wheeler Street, Hull HU3 5QE 

8.5 13 reviews
"The whole staff have a caring feel for the residents from the domestics to the manager. They have been under stress due to staff shortage…"   Read all 13 reviews
Location Type Care Home

Located on Wheeler Street in Hull, St Andrew’s Court is a specialist care home which supports up to 20 adults living with complex mental and physical health needs, neuro-disabilities and dementia. St Andrew’s Court is part of Exemplar Health Care,… Read more about St Andrew's Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 21 Rooms
Pathways

Kingfisher Way, Sutton-in-Ashfield NG17 4BR 

8.4 3 reviews
"I was very impressed with the environment my friend lives in. It feels so homely when you walk in. Staff were very friendly and helpful…"   Read all 3 reviews
Location Type Care Home

Welcome to Pathways! Pathways nursing home in Sutton-in-Ashfield supports adults living with multiple and profound learning disabilities and/or autism, who have complex health and care needs. The specialist care home operates within the positive… Read more about Pathways

  • Care Provided
  • Nursing
  • Residential
  • Learning Disability
  • Dementia
  • Younger Adults
  • 10 Rooms
Meadowcroft

Kingfisher Way, Sutton-in-Ashfield NG17 4BR 

8.3 3 reviews
"Exceptional care and wonderful staff. Recent illness for my relative meant that the staff and management were there for them 24 hours and…"   Read all 3 reviews
Location Type Care Home

Meadowcroft is a specialist care home in Sutton-in-Ashfield which supports people living with complex mental health needs, who may also display behaviours of concern. Meadowcroft has a Nurse-led team that cares for some of the most complex and acute… Read more about Meadowcroft

  • Care Provided
  • Nursing
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 24 Rooms
Church Walk

Cavendish Road, Kirkholt, Rochdale OL11 2QX 

8.3 3 reviews
"Myself and my family cannot speak highly enough of Church Walk care home, meeting the complex needs of my uncle. All staff are exemplary,…"   Read all 3 reviews
Location Type Care Home

Welcome to Church Walk Copperfields is a small 18-bed complex needs care home in Kirkholt, Rochdale. It supports people living with complex mental health conditions, neuro-disabilities including Huntington’s disease, brain injuries and spinal injuries.… Read more about Church Walk

  • Care Provided
  • Nursing
  • Older Person Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 18 Rooms
Tyne Grange

Grainger Park Road, Newcastle upon Tyne NE4 8RR 

8.2 5 reviews
"My brother came to Tyne Grange approximately 4 years ago after spending quite a long time in hospital and the management and staff have…"   Read all 5 reviews
Location Type Care Home

Welcome to Tyne Grange Located on Grainger Park Road in Newcastle-upon-Tyne, Tyne Grange is a specialist care home which supports up to 22 adults living with complex mental and physical health needs. Tyne Grange is part of Exemplar Health Care,… Read more about Tyne Grange

  • Care Provided
  • Nursing
  • Residential
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 22 Rooms
Quarryfields

Woodfield Road, Balby, Doncaster DN4 8EP 

8.2 8 reviews
"Our son needs a very complex understanding of his needs and we find from the management to all staff, nurses and cleaning staff, they are…"   Read all 8 reviews
Location Type Care Home

Welcome to Quarryfields! Quarryfields is a small specialist nursing home in Balby, Doncaster, which supports people with a learning disability, who are living with complex care and health needs including autism and mental health needs. The home… Read more about Quarryfields

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Mental Health
  • Younger Adults
  • 24 Rooms
Fernwood

239 Knowsey Lane, Knowsley, Liverpool L36 8EL 

8.2 1 review
"My husband was in Fernwood for respite last two weeks in March. He has a severe brain injury and mobility problems. He was treated with…"   Read review
Location Type Care Home

Exemplar Health Care's Fernwood is a complex needs care home which opened in January 2024. The home provides nursing care for adults living with a range of complex and high acuity care needs. The Knowsley based home features 28 large bedrooms with… Read more about Fernwood

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 28 Rooms
Wytham Lodge

Wytham Street, Padiham, Burnley BB12 7DX 

8.1 1 review
"My daughter has been in Wytham Lodge for 3 weeks and has settled in really well the staff are all amazing with her showing great patience…"   Read review
Location Type Care Home

Wytham Lodge supports adults living with complex mental health needs, neuro-disabilities and physical disabilities. It’s part of Exemplar Health Care, one of the country’s leading nursing care providers. The home provides complex nursing care… Read more about Wytham Lodge

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 34 Rooms
Bennett Court

Ash Grove, South Elmsall, Pontefract WF9 2TF 

8.1 2 reviews
"My daughter is in the care home, Bennett Court, and I have never seen her as happy and content, she loves being in there and the care and…"   Read all 2 reviews
Location Type Care Home

Exemplar Health Care's Bennett Court is a complex needs care home opened in December 2021. The home provides specialist nursing care for adults living with a range of complex and high acuity care needs. The Pontefract home features 30 large bedrooms… Read more about Bennett Court

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 39 Rooms
Thames House

Thames Street, Rochdale OL16 5NY 

8.1 4 reviews
"I visit my brother-in-law each week, taking my husband (who has Huntington's Disease) with me. We are welcomed by everyone we see and…"   Read all 4 reviews
Location Type Care Home

Welcome to Thames House Thames House is a small 20-bed complex needs care home in Rochdale. The home supports adults living with complex mental health needs, brain injuries, complex dementia and neuro-disabilities including Huntington’s disease and… Read more about Thames House

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 20 Rooms
Acer Mews

Holden Street, Ashton-under-Lyne OL6 9JF 

8.0 4 reviews
"After leaving Tameside hospital my mother was taken to Acer Mews care home approximately 5 weeks ago she was not very well The treatment…"   Read all 4 reviews
Location Type Care Home

Acer Mews supports adults living with complex mental health needs, neuro-disabilities and physical disabilities. It’s part of Exemplar Health Care, one of the country’s leading nursing care providers. The home provides complex nursing care from… Read more about Acer Mews

  • Care Provided
  • Nursing
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 28 Rooms
Willowbeck

95 Holywell Road, Sheffield S4 8AR 

8.0 14 reviews
"My brother has been in Willowbeck since March 2023 and I personally feel this is the best place to care for his complex needs. Initially,…"   Read all 14 reviews
Location Type Care Home

Welcome to Willowbeck! Willowbeck is a specialist care home in Sheffield that supports adults living with complex and high acuity needs. The home specialises in supporting people living with neurological conditions including brain injury and stroke,… Read more about Willowbeck

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 80 Rooms
Parkside

1a Tibbington Terrace, Tipton DY4 9HJ 

8.0 4 reviews
"My son started residence at Parkside in late January and my daughter and I are so happy that he did! He has now settled and is happy. The…"   Read all 4 reviews
Location Type Care Home

Welcome to Parkside! Parkside is a small complex needs care home in Tipton which supports people living with complex mental health needs, behaviours of concern and Huntington’s disease. The care home is part of Exemplar Health Care, a leading provider… Read more about Parkside

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 22 Rooms
Ribble View

39 Church Avenue, Preston PR1 4UD 

7.9 5 reviews
"My wife is the longest resident here at Ribble View. I've been impressed by the level of care she's received and feel that the staff are…"   Read all 5 reviews
Location Type Care Home

Welcome to Ribble View! Ribble View is a specialist care home in Preston which supports people living with complex mental health needs, neuro-disabilities and physical disabilities. The home is also registered to support adults with learning disabilities,… Read more about Ribble View

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 30 Rooms
Blackmoor

21 Blackmoor Croft, Birmingham B33 0PE 

7.9 6 reviews
"My sister has been a resident since the opening of Blackmore. She is looked after well and is safe. While the care home has been…"   Read all 6 reviews
Location Type Care Home

Exemplar Health Care's Blackmoor is a complex needs care home opened in September 2021. The home provides specialist nursing care for adults living with a range of complex and high acuity care needs. The Birmingham home features 30 large bedrooms… Read more about Blackmoor

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 30 Rooms
Brook View

Aintree University Hospital Site, Longmoor Lane, Fazakerley, Liverpool L9 7JU 

7.7 4 reviews
"When visiting my friend, I am always greeted with smiling faces from staff. It is always clean and tidy and I feel very comfortable…"   Read all 4 reviews
Location Type Care Home

Welcome to Brook View! Brook View is a specialist nursing home in Fazakerley, Liverpool, which supports people living with complex mental health needs, neuro-disabilities, brain injury, spinal injury, dementia and stroke. The home is part of… Read more about Brook View

  • Care Provided
  • Nursing
  • Dementia
  • Physical Disability
  • Mental Health
  • Younger Adults
  • 32 Rooms
Scotia Heights

Scotia Road, Stoke-on-Trent ST6 4HA 

7.5 18 reviews
"Over the last 12 months I am really happy with the care and support my mother-in-law has received. Celebrating Christmas, Birthdays,…"   Read all 18 reviews
Location Type Care Home

Welcome to Scotia Heights! Scotia Heights is a complex needs care home in Stoke-on-Trent that supports adults living with complex mental health needs, neuro-disabilities, physical disabilities and complex dementia. The home is part of Exemplar… Read more about Scotia Heights

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • 60 Rooms
Greenacre Park

2 Elmdon Drive, Humberstone, Leicester LE5 0BN 

7.5 2 reviews
"Greenacre Park is run professionally It is a new place and still developing its activity structure, staff recruitment and training…"   Read all 2 reviews
Location Type Care Home

Greenacre Park supports adults living with complex mental health needs, neuro-disabilities and physical disabilities. It’s part of Exemplar Health Care, one of the country’s leading nursing care providers. The home provides complex nursing care… Read more about Greenacre Park

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 28 Rooms
Woodside Place

Woodside Avenue, Telford TF7 5FQ 

Location Type Care Home

Woodside Place in Telford is a care home for adults who have complex and high acuity needs as a result of complex mental health conditions, dementia, neuro-disabilities and physical disabilities. Their staff team is nurse-led and and they are experienced… Read more about Woodside Place

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 33 Rooms
Laurel Place

Gudmensen Avenue, Bishop Auckland DL14 6RG 

Location Type Care Home

Laurel Place supports adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities. It’s part of Exemplar Health Care, one of the country’s leading nursing care providers. The home provides complex nursing… Read more about Laurel Place

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Substance Misuse
  • 38 Rooms
Lepton Heights

36 Wakefield Road, Fenay Bridge, Huddersfield HD8 0BG 

Location Type Care Home

Lepton Heights in Huddersfield offers high-quality nursing care for adults with complex needs as a result of dementia, brain injuries, mental health conditions and neuro-disabilities. The care home has 40 bedrooms and three apartments that are single… Read more about Lepton Heights

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 43 Rooms
Hillside Court

St Anthony's Road, Beston, Leeds LS11 8FG 

Location Type Care Home

Welcome to Hillside Court! Hillside Court is a 41-bed care home in Beeston, Leeds, that provides high-quality nursing care for adults living with complex health and care needs. It’s part of Exemplar Health Care, one of the country’s leading nursing… Read more about Hillside Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Substance Misuse
  • 41 Rooms
Kingfisher View

Wheldon Road, Castleford WF10 2PY 

Location Type Care Home

Welcome to Kingfisher View! Kingfisher View, part of Exemplar Health Care, is a specialist care service that supports people living with complex and high acuity needs. The service has seven single and dual occupancy apartments that support 12… Read more about Kingfisher View

  • Care Provided
  • Nursing
  • Dementia
  • Physical Disability
  • Mental Health
  • Younger Adults
  • 16 Rooms
Coronation Court

Hunter Road, Cannock WS11 0FN 

Location Type Care Home

Coronation Court supports adults living with complex mental health needs, neuro-disabilities and physical disabilities. It’s part of Exemplar Health Care, one of the country’s leading nursing care providers. The home provides complex nursing care… Read more about Coronation Court

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Younger Adults
  • 33 Rooms

Exemplar Health Care Services Ltd Reviews (442)

8.7
Exemplar Health Care Services Ltd has a Group Review Score of 8.7 (8.735) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Exemplar Health Care Services Ltd must have a Review Score.

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Review of

Ravensdale

from A N (Friend of Resident) published on 30 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Welcoming and friendly, seems to be organised and everyone doing their bit. Good for residents and visitors.
Not had any concern to deal with management.
No idea about value for money - except that I believe that no one should have to pay for their care and can't believe there is not a massive uproar
nationally about this! Everyone has the chance to do what they want with their money. Seems like the ones that do the right thing (save, pensions, buy their homes etc), got pensions have to pay - this is THEFT!

Reply from Jenna Wood, Marketing Manager at Ravensdale

Thank you for your kind review and for highlighting the positive aspects of our home. We're grateful for your feedback and pleased to hear that you've had a positive experience with the care we provide.We understand your concerns around funding. While this falls outside of our direct control, it's worth noting that due to the acuity of the care we provide, the people we support typically do not self-fund. Our priority remains to ensure that everyone we care for is supported to live a meaningful life, in the way they choose, as much as possible.Thank you again for taking the time to share your thoughts.


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Review of

Hamilton Springs

from Caroline H (Daughter of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Staff are warm, welcoming, very caring and friendly. Dad is always clean and in clean clothes. His room is always clean and tidy. His carer is always present.

Reply from Jenna Wood, Marketing Manager at Hamilton Springs

Thank you for your feedback. We're pleased to hear that your dad is well cared for and that you've had positive experiences with the team.


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Review of

Acer Mews

from E M (Partner of Resident) published on 29 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My Partner has been a service user at Acer Mews since June 2024, his physical and emotional needs have been met by staff to an impeccable standard. The staff have always been extremely helpful, caring and professional when I have visited. A lot of thought is always put into activities and presents
for each service user not only did my partner receive some lovely Christmas presents from all the staff, but more recently received a gorgeous bag of chocolate and sweet goodies for Easter.

Reply from Jenna Wood, Marketing Manager at Acer Mews

Thank you for your feedback. We're really pleased to hear that you've had positive experiences during your visits to Acer Mews. We'll share your kind comments with the team - they'll be thrilled.


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Review of

Longley Park View

from Charlotte R (Wife of Resident) published on 25 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Longley Park View since December 2019. He has Alzheimer's disease so communication is difficult but I am confident he is content. Any health care issues are addressed promptly, always in consultation with the family. He is encouraged to take part in appropriate activities. The
staff are caring and well trained. As a family we feel fortunate that he has such good care.

Reply from Jenna Wood, Marketing Manager at Longley Park View

Thank you for your thoughtful review. We're so pleased to hear that you feel confident in the care your husband is receiving at Longley Park View. It's great to know that any health concerns are being addressed promptly and that he's encouraged to take part in activities that suit him. We'll be sure to share your kind words with the team - they'll really appreciate it.


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Review of

Wykewood

from Tracey W (Daughter of Resident) published on 24 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has now been at Wykewood coming up to a year. This is the only home where she has really settled and I don't feel like I have to be there everyday. She is well looked after by the staff. They make you feel welcome when you visit. Nothing is too much trouble.

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Review of

Longley Park View

from P M (Husband of Resident) published on 23 April 2025
Overall Experience  Overall Experience 4.0 out of 5

The staff cope well doing a difficult job.

Reply from Amy Preston, Marketing and Design Officer at Longley Park View

Thanks so much for leaving us a review, we'll share your appreciation with the team.


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Review of

Hamilton Springs

from Keith M (Father of Resident) published on 22 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My experience has been a very good one overall. Staff are professional, friendly and make one feel very welcome.

Reply from Jenna Wood, Marketing Manager at Hamilton Springs

Thanks so much for your kind words! We're really glad to hear you've had such a positive experience and felt welcomed by the team.


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Review of

Maypole Grove

from Anne-Marie S (Sister of Resident) published on 16 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The manager and all the staff at Maypole have made my sister feel wanted and it feels like home for her.
As a family we are so grateful for your help and support and everything you have done in her short time with you.
Thank you all so very much.

Reply from Lauren Hallas, Marketing and Communications Officer at Maypole Grove

Thank you for taking the time to leave your review for Maypole Grove. We're really happy to hear that your sister is happy and comfortable in her home, and we'll be sure to send your kind words on to the team!


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Review of

Dearnevale

from C W (Daughter-in-law of Resident) published on 15 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Visit quite often to see my father-in-law on any basis and can categorically say we are truly overwhelmed with the care that's provided. The staff are second to none and deserve a commendation for their skills and politeness towards him and his family. The home is very clean and all times and pleasant
odour too. A huge thank you to be given to each individual working at Dearnevale.

Reply from Jenna Wood, Marketing Manager at Dearnevale

Thank you for your kind feedback. We're really pleased to hear that you're happy with the care your father-in-law receives and that you've found our team to be polite and skilled. It's also great to hear your positive comments about the cleanliness and overall environment of the home. Your thanks will be shared with the team at Dearnevale - they'll really appreciate it.


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Review of

Dearnevale

from H M (Wife of Resident) published on 14 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Dearnevale for 7 + years and from the moment he came he has thrived. He settled so well and slept in a bed for the first time in 3 years. So relaxed, this is down to the hard work, dedication and love from the staff. They treat everyone with dignity, love and respect its, not
a care home its a home full of family. They know my husband inside and out. I am so thankful for the love and care they show him and myself. He has been poorly lately and they have gone above and beyond. Excellent doesn't due them justice. They are "Angels"

Reply from Amy Preston, Marketing and Design Officer at Dearnevale

Thank you for leaving such a lovely review for Dearnevale! We're so pleased to hear that your husband is feeling settled and well cared for. We'll make sure your comments are passed on to the team.


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Review of

Dearnevale

from C B (Husband of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My wife has been at Dearnevale for 8 years and I can't thank each and every one for their support they give us as a family. Dearnevale is amazing, each day is different for my wife and can be challenging at times but staff give 100% to her needs, which as a family we are forever grateful.

Reply from Jo Hemmingway, Marketing and Communications Officer at Dearnevale

Thank you so much for taking the time to leave a review. We're glad to hear that you're happy with the care and support for your wife. incredibly proud of the team a Dearnevale. We'll pass your kind words on to the team


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Review of

Havenmere

from M R (Wife of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Since moving to Havenmere both my husband and our family have been treated with the utmost care and respect. The staff have endeavored to make the transition as stress-free and calm as possible. The care that my husband receives is amazing. Any query or concern that I have had, has been addressed promptly
and courteously. The staff from management down are welcoming to visitors at any time. I really appreciate that I am consulted and involved in my husbands care and I am kept informed of his progress. Thank you!

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Review of

Hamilton Springs

from I C (Son of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Well what can I say!! My dad's being in Hamilton springs care for 6 months and he has very challenging mental health issues. The care he receives is second to none. The facilities are better than some hotels!


It's a new place and isn't perfect but the staff and managers are actively looking to get

things right.


Spot on. Really worth the money


Reply from Amy Preston, Marketing and Design Officer at Hamilton Springs

Thank you for taking the time to leave a review! It's so great to hear that your dad is happy at Hamilton Springs. We will share your appreciation with the team.


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Review of

Eastlands

from D H (Brother of Resident) published on 10 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My multi-disabled brother has been at this care home for than 10 years.
In my opinion, this is one of the best care homes to place a relative or friend with complex needs. Nowhere is totally problem free, but I feel every effort is taken to make the best around in all departments. Top to bottom, keep
it up, please!!

Reply from Debbie Smith, Manager at Eastlands

Thank you for taking the time to share such thoughtful feedback. We're so pleased to hear that you feel confident in the care and support we provide. It's great to know our team's efforts are making a real difference, and we truly appreciate your kind words - we'll be sure to share them with everyone involved.


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Review of

Wheldale Heights

from L F (Daughter of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Wheldale Heights for about 8 months and I couldn't ask for better care. Staff know her well and treat her like family. My mum has dementia and is non verbal, but staff anticipate her needs as well as I do. The meals are excellent and the whole building is spotless. I phone often and
they always have time to talk to me, I also get regular updates. They've even taken Mum out for the day, which is fantastic. No one wants to put their loved ones in care but I couldn't ask for a safer or more caring place. They are amazing people.

Reply from Lauren Hallas, Marketing and Communications Officer at Wheldale Heights

Thank you for taking the time to leave your review. We're pleased to hear that you're happy with Wheldale Heights and we'll be sure to share your feedback with the team, it'll make their day!


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Review of

Lonnen Grove

from Chants C (Resident) published on 31 March 2025
Overall Experience  Overall Experience 5.0 out of 5

I have lived here for a couple of years and I love it. The staff are great and always support me with what I need. They do lots of fun things and help me to do activities i like. I am really happy living at Lonnen Grove

Reply from Amy Preston, Marketing and Design Officer at Lonnen Grove

Thank you for your review! It's great to hear you enjoy living at Lonnen Grove and feel supported by the team. Your feedback means a lot, and we will share your comments with the team.


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Review of

Wykewood

from D B (Son of Resident) published on 28 March 2025
Overall Experience  Overall Experience 5.0 out of 5

With a father who has complex dementia and Alzheimer's, he has been at wykewood for over 4 years . The care for him has been excellent, the facility ,the understanding of his and our family's needs, has been second to none.


A special call out to all the carers , their patience, loving and understanding

despite my fathers challenging behaviour at times is quite incredible - as a family we know he cannot be in a better place.


Having had experience of at least 5 other care homes, Wykewood is head and shoulders above the rest.


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Review of

Eastlands

from S R (Wife of Resident) published on 28 March 2025
Overall Experience  Overall Experience 5.0 out of 5

It isn't easy to accept that your partner of many years has to go into a care home, but unfortunately, this does happen purely for the care, support and safety they require. My husband has been in and out of hospitals and nursing homes, and Eastlands is the only one he has settled in. All the team members
there are like an extended family now; they truly care about their residents. I personally wrote a letter to them before he was admitted there as to inform them of his likes/dislikes, also gave them a detailed history of his life so they were able to interact straight away with him, it worked. This is the first time in 17 months I have been settled. I can relax myself knowing he is in excellent hands. Thank you so much Eastlands (Robins Unit).

Reply from Amy Preston, Marketing and Design Officer at Eastlands

Thank you so much for your lovely review. We're so pleased to hear that your husband is feeling settled and well cared for. I will pass on your positive comments to the team, it'll make their day! Thank you.


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Review of

Ravensdale

from L H (Sister of Resident) published on 28 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My brother was at Ravensdale care home and was well looked after by the staff there. He was supported well and was as happy as he could be, despite his physical and mental issues. Staff were professional and caring and we felt supported, especially at the end of his illness and end of life care- the
palliative care was excellent. Highly recommend the care home.

Reply from Amy Preston, Marketing and Design Officer at Ravensdale

Thank you for taking the time to leave a review. It's always great to hear that the loved ones of our residents are happy with our care and support. We'll make sure the team hear your kind words.


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Review of

Wytham Lodge

from Amanda W (Mother of Resident) published on 27 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My daughter has been in Wytham Lodge for 3 weeks and has settled in really well the staff are all amazing with her showing great patience and respect everything is done with my daughter's best instrest at heart. We has a family have been shown the same consideration from her sister and brother being
included with activities to her 2 boys being made to feel at home when they visit. She loves going to the salon every morning for her hair doing going out for walks feeding the ducks going to the shops or just being quiet in her lovely room. She is enjoying her food with lots of choice so thank you all for all of us :) :) :)

Reply from Jo Hemmingway, Marketing and Communications Officer at Wytham Lodge

Thank you for taking the time to leave a review for Wytham Lodge. It's great to hear such great feedback from family members regarding the care and support for their loved ones. We've passed your kind words on to the team - it's made their day!


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Awards / Recognitions (3)

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