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Care Homes Owned by Exemplar Health Care Services Ltd

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8.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Exemplar Health Care Services Ltd
Exemplar Health Care believes that people deserve more than just care - they deserve the chance to live a fulfilling and meaningful life.

As one of the country’s leading providers of nursing care, Exemplar Health Care focuses on supporting each person to reach their full potential.

Their approach is all about looking at the whole person, not just their needs, and empowering individuals to maintain their independence and achieve their personal goals.

With over 50 homes across England, Exemplar Health Care cares for adults with multiple diagnoses and complex needs arising from conditions such as dementia, mental health conditions, neuro-disabilities, and physical disabilities.

Each home has a dedicated, nurse-led team - including general, mental health, and learning disability nurses - offering a level of support that goes beyond what’s typically available in other care settings.

This approach ensures that every individual gets the right care, from the right team, at the right time - helping to reduce hospital admissions, prevent placement breakdowns, and improve long-term health outcomes.

With Exemplar Health Care, individuals don’t just receive care - they get the support, skills, and confidence to live well and thrive.

Exemplar Health Care Services Ltd Locations (60)

 - Browse 60 Care Homes owned by Exemplar Health Care Services Ltd
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Fairburn Mews
Wheldon Road, Castleford WF10 2PY 
8.5 11 reviews
Fairburn Mews, Castleford, West Yorkshire
"The staff at Fairburn Mews go above and beyond to take care of my cousin under very challenging circumstances as my cousin's illness is…"   Read all 11 reviews
  • 20 Rooms
Location Type Care Home

Fairburn Mews offers nurse-led care for adults living with complex needs arising from neurological and mental health conditions, including acquired brain injuries and Huntington’s disease. The ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Wykewood
Huddersfield Road, Wyke, Bradford BD12 8AA 
8.5 10 reviews
Wykewood, Bradford, West Yorkshire
"My mum has now been at Wykewood coming up to a year. This is the only home where she has really settled and I don't feel like I have to be…"   Read all 10 reviews
  • 40 Rooms
Location Type Care Home

Wykewood supports adults living with complex needs arising from mental health conditions, dementia, neuro disabilities, brain injuries, and physical disabilities. The home features 40 en suite ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Acer Mews
Holden Street, Ashton-under-Lyne OL6 9JF 
8.5 5 reviews
Acer Mews, Ashton-under-Lyne, Greater Manchester
"I can't express how grateful I am for the outstanding care my brother Stephen has received since his admission to Acer Mews. After spending…"   Read all 5 reviews
  • 28 Rooms
Location Type Care Home

Acer Mews supports adults living with complex mental health needs, neuro-disabilities and physical disabilities. It’s part of Exemplar Health Care, one of the country’s leading nursing care ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Bridgewood Mews
38 Bridge Road, Tipton DY4 0JW 
8.4 8 reviews
Bridgewood Mews, Tipton, West Midlands
"My husband stayed during Oct for 4 days for respite. Lovely staff very helpful and friendly knowledgable and understanding regarding my…"   Read all 8 reviews
  • 20 Rooms
Location Type Care Home

Bridgewood Mews supports adults living with complex mental and physical health needs typically arising from neurological conditions such as Huntington’s disease, acquired brain injury, and dementia. ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Potters Green
Randerson Drive, Kilnhurst, Mexborough S64 5UW 
8.4 6 reviews
Potters Green, Mexborough, South Yorkshire
"My father is settled and happy at Potters Green. I wouldn't want him anywhere else, close to family, well run, wonderful staff.…"   Read all 6 reviews
  • 38 Rooms
Location Type Care Home

Potters Green supports adults living with complex needs arising from mental health, neurological, and physical health conditions, including dementia. The home has 38 en-suite bedrooms across four ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Pathways
Kingfisher Way, Sutton-in-Ashfield NG17 4BR 
8.4 3 reviews
Pathways, Sutton-in-Ashfield, Nottinghamshire
"I was very impressed with the environment my friend lives in. It feels so homely when you walk in. Staff were very friendly and helpful…"   Read all 3 reviews
  • 10 Rooms
Location Type Care Home

Pathways is a registered learning disability service that supports adults living with learning disabilities, autism, and associated mental and physical health needs. It provides person-centred ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Learning Disability Care
  • Mental Health Care
Bennett Court
Ash Grove, South Elmsall, Pontefract WF9 2TF 
8.4 3 reviews
Bennett Court, Pontefract, West Yorkshire
"We are very happy with the treatment Mum receives. We feel the care is exceptional and we can relax knowing Mum is in good hands. Very…"   Read all 3 reviews
  • 39 Rooms
Location Type Care Home

Bennett Court supports adults living with complex needs arising from neurological and mental health conditions, including brain injuries and dementia. The home offers 30 large en suite bedrooms ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Copperfields
243 Cross Green Lane, East End Park, Leeds LS9 0BA 
8.4 4 reviews
Copperfields, Leeds, West Yorkshire
"My dad has lewy body dementia and has lived at Copperfields for 2 and half years. The care he has received has been exceptional and has…"   Read all 4 reviews
  • 30 Rooms
Location Type Care Home

Copperfields care home in Cross Green, Leeds supports adults living with complex needs arising from mental health and neurological conditions including brain injuries and dementia. The home is ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Kingfisher View
Wheldon Road, Castleford WF10 2PY 
8.3 1 review
Kingfisher View, Castleford, West Yorkshire
"I have only been at Kingfisher 7 months and have been welcomed by staff and service users. The level of care is very high from house keep,…"   Read review
  • 16 Rooms
Location Type Care Home

Kingfisher View provides nursing care for adults living with complex mental health needs linked to high-functioning mental health or neurological conditions. The home offers a unique ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Coronation Court
Hunter Road, Cannock WS11 0FN 
8.3 2 reviews
Coronation Court, Cannock, West Yorkshire
"I am so impressed with the staff for how they look afer my husband. I feel so at ease when leaving him behind this used to affect me so bad…"   Read all 2 reviews
  • 33 Rooms
Location Type Care Home

Coronation Court is a purpose-built care home in Cannock that supports adults living with complex needs arising from dementia, mental health conditions, neuro-disabilities including brain injuries, ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Tyne Grange
Grainger Park Road, Newcastle upon Tyne NE4 8RR 
8.3 7 reviews
Tyne Grange, Newcastle upon Tyne, Tyne & Wear
"The premises are maintained to a very high standard and are suitable for patients with mental health issues who are located in their own…"   Read all 7 reviews
  • 22 Rooms
Location Type Care Home

Tyne Grange is a nursing home that supports adults living with complex needs arising from mental health, neurological, and physical health conditions. The home has 20 en-suite bedrooms and two ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Lakeview
121 Ena Crescent, Leigh, Leigh WN7 5ET 
8.2 11 reviews
Lakeview, Leigh, Greater Manchester
"Lakeview is a lovely home to live in, staff are like family and are so supportive and caring towards service users. We can have a laugh and…"   Read all 11 reviews
  • 30 Rooms
Location Type Care Home

Welcome to Lakeview Lakeview, part of Exemplar Health Care, is a specialist care home that supports people living with complex and high acuity needs. The home has three ten-bed units which ... Read more

Younger Adult Care Permanent Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Church Walk
Cavendish Road, Kirkholt, Rochdale OL11 2QX 
8.2 5 reviews
Church Walk, Rochdale, Greater Manchester
"Thankyou so much to the 3 members of staff that took my uncle on holiday this is the 3rd holidays so far . (Making his wishes come…"   Read all 5 reviews
  • 18 Rooms
Location Type Care Home

Church Walk provides a safe and supportive home where adults with complex needs can live fulfilling lives in a community-based setting. The home supports working-age adults with co-occurring ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Fairwinds
Kimberworth Road, Kimberworth, Rotherham S61 1AJ 
8.2 11 reviews
Fairwinds, Rotherham, South Yorkshire
"I feel that my mother is very well supported by all the staff for her health needs. Fairwinds is an excellent care facility that provides a…"   Read all 11 reviews
  • 24 Rooms
Location Type Care Home

Fairwinds supports adults living with complex needs arising from a mental health or neurological condition such as brain injury. The home is divided into two 10-bed units with shared kitchen ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Brook View
Aintree University Hospital Site, Longmoor Lane, Fazakerley, Liverpool L9 7JU 
8.2 5 reviews
Brook View, Liverpool, Merseyside
"My review is a general review, not pertaining to a specific date or event. My visits to mum are always met with smiles from all staff…"   Read all 5 reviews
  • 32 Rooms
Location Type Care Home

Brook View supports adults living with complex needs arising from mental health, neurological, and physical health conditions. The home is split into four units, each with its own shared living ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Walton Grove
Guido Street, Failsworth, Oldham M35 0AL 
8.1 1 review
Walton Grove, Oldham, Greater Manchester
"The care my dad receives is outstanding. The home is spotless. The carers are amazing. My dad has complex needs and his carers take it all…"   Read review
  • 42 Rooms
Location Type Care Home

Walton Grove supports adults living with complex needs arising from brain injuries, dementia, mental health conditions, neuro disabilities, and physical disabilities. The purpose-built home has 40 ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
St Andrew's Court
2 Wheeler Street, Hull HU3 5QE 
8.1 13 reviews
St Andrew's Court, Hull, East Riding of Yorkshire
"The whole staff have a caring feel for the residents from the domestics to the manager. They have been under stress due to staff shortage…"   Read all 13 reviews
  • 21 Rooms
Location Type Care Home

St Andrew’s Court supports adults living with complex physical and mental health needs linked to neurological conditions. The nurse-led team provides person-centred care that maximises function, ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Laurel Place
Gudmensen Avenue, Bishop Auckland DL14 6RG 
8.0 2 reviews
Laurel Place, Bishop Auckland, Durham
"Laurel Place is a new building, opened Jan 2025 and is spotlessly clean. The colour scheme is calming and restful. After visiting over a…"   Read all 2 reviews
  • 38 Rooms
Location Type Care Home

Laurel Place supports adults living with complex needs arising from dementia, mental health conditions, neuro-disabilities including brain injuries, and physical health conditions. The home ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Fernwood
239 Knowsey Lane, Knowsley, Liverpool L36 8EL 
8.0 2 reviews
Fernwood, Liverpool, Merseyside
"My dad moved into Fernwood care home in December 2024. The day my dad moved into Fernwood I knew he was going to ok and well looked…"   Read all 2 reviews
  • 28 Rooms
Location Type Care Home

Fernwood provides person-centred care for adults living with complex needs related to mental health, neurological, and physical health conditions. The home has two 14-bed units, each with a shared ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Woodside Place
Woodside Avenue, Telford TF7 5FQ 
8.0 1 review
Woodside Place, Telford, Shropshire
"Compared to previous care home Woodside Place is 100% better. Clean and comfortable, friendly, approachable,helpful staff. The home itself…"   Read review
  • 33 Rooms
Location Type Care Home

Woodside Place supports adults living with complex needs arising from brain injuries, dementia, mental health conditions, neuro disabilities and physical health conditions. The purpose-built home ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Leger Grove
Armthorpe Road, Intake, Doncaster DN2 6AR 
8.0 1 review
Leger Grove, Doncaster, South Yorkshire
"My mum has recently moved to leger grove after suffering 2 strokes and a long period of time in hospital and I honestly couldn't be happier…"   Read review
  • 40 Rooms
Location Type Care Home

Leger Grove provides nursing care for adults living with complex needs arising from mental health conditions, neuro disabilities including brain injuries, physical disabilities, and dementia. The ... Read more

Younger Adult Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Hylton Grange
1 Poole Road, Sunderland SR4 0HG 
7.8 3 reviews
Hylton Grange, Sunderland, Tyne & Wear
"What can I say about Hylton Grange other than excellent. The staff make a care home and the staff here, from the management team to the…"   Read all 3 reviews
  • 30 Rooms
Location Type Care Home

Hylton Grange provides nurse-led care for adults living with complex needs arising from mental health and neurological conditions. Located on Poole Road in Sunderland, the home offers 30 en-suite ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Edgewater
3 Alfred Road, Wallasey CH44 7HY 
7.8 11 reviews
Edgewater, Wallasey, Merseyside
"My review relates to more than October 2025. Mark, my brother, has been very poorly and was in hospital for weeks.we as a family we're…"   Read all 11 reviews
  • 30 Rooms
Location Type Care Home

Edgewater is a nurse-led service that supports adults living with complex mental and physical health needs, who require higher levels of clinical care than traditional residential and nursing ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Greenside Court
Greenside, Greasbrough, Rotherham S61 4PT 
7.8 15 reviews
Greenside Court, Rotherham, South Yorkshire
"Dad came to Greenside Court as I felt it was the best place to care for him due to his progressive MND. During his time there I was made…"   Read all 15 reviews
  • 22 Rooms
Location Type Care Home

Greenside Court is a small 20-bed complex needs care home in Greasbrough, Rotherham. The home supports adults living with complex physical disabilities and neurological conditions including ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Willowbeck
95 Holywell Road, Sheffield S4 8AR 
7.6 16 reviews
Willowbeck, Sheffield, South Yorkshire
"My partner initially went for a respite week in March but eventually stayed for 9 weeks following assessment for permanent care. During…"   Read all 16 reviews
  • 80 Rooms
Location Type Care Home

Willowbeck supports adults living with complex needs associated with mental health conditions, neurological conditions, and physical health needs, including brain injury, dementia, Huntington’s ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Quarryfields
Woodfield Road, Balby, Doncaster DN4 8EW 
8 reviews
Quarryfields, Doncaster, South Yorkshire
"Our son needs a very complex understanding of his needs and we find from the management to all staff, nurses and cleaning staff, they are…"   Read all 8 reviews
  • 24 Rooms
Location Type Care Home

Quarryfields is a learning disability service that supports adults living with complex needs arising from severe or profound and multiple learning disabilities (PMLD), and autism spectrum ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Learning Disability Care
  • Mental Health Care
Lonnen Grove
Kimberworth Road, Kimberworth, Rotherham S61 1AJ 
4 reviews
Lonnen Grove, Rotherham, South Yorkshire
"Staff and management have been amazing and very accommodating. The home is clean and tidy throughout and everyone is always willing to help…"   Read all 4 reviews
  • 6 Rooms
Location Type Care Home

Lonnen Grove nursing home in Rotherham supports adults living with multiple and profound learning disabilities and/or autism, who have complex health and care needs. The specialist care home ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Learning Disability Care
Lepton Heights
36 Wakefield Road, Fenay Bridge, Huddersfield HD8 0BG 
Lepton Heights, Huddersfield, West Yorkshire
  • 43 Rooms
Location Type Care Home

Lepton Heights in Huddersfield offers high-quality nursing care for adults with complex needs as a result of dementia, brain injuries, mental health conditions and neuro-disabilities. The care ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Springfield Vale
10 Perseverance Street, Barnsley S70 6HD 
Springfield Vale, Barnsley, South Yorkshire
  • 33 Rooms
Location Type Care Home

Springfield Vale supports older adults living with complex mental and physical health needs arising from dementia. The home has 33 en-suite bedrooms arranged across three units, each with its own ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Birch View
Sherwood Jones Close, Radford, Coventry CV6 1QT 
  • 38 Rooms
Location Type Care Home

Birch View is a brand-new purpose-built nursing home in Radford, Coventry. The home supports adults living with complex needs arising from complex dementia, mental health conditions, ... Read more

Younger Adult Care Permanent Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Exemplar Health Care Services Ltd Reviews (550)

8.7

Exemplar Health Care Services Ltd has a Group Review Score of 8.7 (8.662) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Exemplar Health Care Services Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to Exemplar Health Care Services Ltd
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Review of

Thames House

from J B (Ex Family Member) published on 17 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Trevor has received excellent care during his 3 years at Thames House. The staff are all very caring and keep family well informed. Its peace of mind that our loved one are being looked after so well.
Reply from Lauren Slater, Marketing and Communications Officer at Thames HouseThank you for taking the time to leave a review and for your kind words - we're really glad Trevor's care has given you peace of mind. Your feedback means a lot to our team and we'll be sure to pass it on.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Cheshire Springs

from N H (Wife of Resident) published on 4 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband very recently moved to Cheshire Springs. I cannot put into words the relief I feel. He is settling in very well. The home is ideal for him and his needs. The management and staff are excellent. They in my opinion are a real team. The kindness they have shown to him and me means a lot.
Reply from Lauren Slater, Marketing and Communications Officer at Cheshire SpringsThank you for your kind words. We're so pleased your husband is settling in well, and it means a great deal to know our team's care and support have made a difference for you both.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Edgewater

from G F (Son of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When my dad arrived at Edgewater after his brain injury. We were greeted with friendly staff upon arrival and still to this present day.
We find Edgewater is kept clean and tidy. Staff are approachable if you have any concern and helpful.
Reply from Lauren Slater, Marketing and Communications Officer at EdgewaterThank you for sharing your experience. We're so pleased to hear that your dad has been well supported and that our team continues to be welcoming, approachable, and helpful. Your feedback means a lot to us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Adswood Lodge

from Sara B (Mother of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Adswood have been amazing, from the initial meeting to caring for our son. They have made the process so much easier than we expected. Communication is brilliant, every time we visit, we are greeted like you would a family. We cannot thank them all enough for the care and support given
to our son who had HD and also to us. The building is so welcoming and clean - the food is amazing too. We have had the absolute best experience.
Reply from Lauren Slater, Marketing and Communications Officer at Adswood LodgeThank you so much for your kind words. We are incredibly grateful for your trust and are so pleased that our team could support your son and your family during this time. Your feedback means a great deal to us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Otterburn

from Oliwia J (Daughter of Resident) published on 20 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home provides residents with the best lovely staff and care. Facilities are very good too. Always treat everyone with the best care and respect; residents and the families.. Always willing to help when needed.
Reply from Lauren Slater, Marketing and Communications Officer at OtterburnThank you for your kind feedback, it means so much to our team. We're really proud to provide a caring, respectful environment for residents and their families, and your words are greatly appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Cheshire Springs

from J W (Mother of Resident) published on 19 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are caring, helpful and patient with our daughter who has made a lot of progress since coming to Cheshire Springs two years ago. My husband and I are made welcome whenever we visit.


.

Reply from Lauren Slater, Marketing and Communications Officer at Cheshire SpringsThank you for your kind words. We're so pleased about your daughter's progress and glad to hear that you feel welcomed when you visit. Your feedback means a lot to our team at Cheshire Springs.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review of

Potters Green

from Paul W (Son of Resident) published on 13 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is settled and happy at Potters Green. I wouldn't want him anywhere else, close to family, well run, wonderful staff.
Reply from Jo Hemmingway, Marketing and Communications Officer at Potters GreenDear Paul, thank you for taking the time to leave a review of Potters Green. We're delighted to hear that your father is settled and happy in our care. It means a great deal to know that you feel confident he's in the right place, close to family, and supported by our dedicated team. Your kind words about our staff and the way the home is run are appreciated and will be shared with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Safety / Security
  • Rooms
  • Value for Money
Review of

Church Walk

from K P (Niece of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thankyou so much to the 3 members of staff that took my uncle on holiday this is the 3rd holidays so far . (Making his wishes come true)
Each holiday has been supported in the best possible way and thoroughly enjoyed each time.
Exemplar care is amazing like home from home as my uncles would say.
He loves being apart of church walk
As a family we are very happy to see the excellent care and commitment that's recieved by our relative .
Living in churchwalk has given him and us so more more hope
Thankyou
Reply from Lauren Slater, Marketing and Communications Officer at Church WalkThank you so much for your kind words. We're so pleased your uncle has enjoyed his holidays and feels at home at Church Walk!
  • Facilities
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  • Treated with Dignity
  • Food & Drink
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Review of

Wytham Lodge

from L M (Wife of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home being involved since the discharge meeting at the hospital has been so vital, to ensure the care needs for my husband can be met, and the placement meets his present and future needs, which will provide stability for my husband. The visits from the staff to the hospital gave opportunity
to get familiar with my husband and vice versa. Communication with Whytham Lodge and being able to prepare his room has made us feel valued and welcoming. The transition to Wytham Lodge went smoothly, and my husband settled in from day one. The package of care from the whole team is excellent, as the focal point is all about my husband, ensuring the best way to provide a good quality of life and approach to meet his physical and emotional needs.
Reply from Jo Hemmingway, Marketing and Communications Officer at Wytham LodgeThank you taking the time to share your experience and for your kind words about the team at Wytham Lodge.
We understand how important a smooth transition to care can be, and we're delighted to hear that being involved from the discharge meeting helped provide reassurance for both you and your husband. Building familiarity before admission is something our team values greatly, so it's wonderful to know that the hospital visits and ongoing communication made you both feel welcomed and supported.
It's great to hear that your husband settled in from day one, we're privileged to be part of your husband's journey, and look forward to continuing to support you both.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review of

Yarningdale

from Catherine L (Niece of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt has been living at Yarningdale for around 6 years. She spends much time in her room/bed sleeping but over the recent weeks, care staff have had more success in moving her to sit in communal lounges to help her engage with activities and increase social interaction.


Her unit staff contacted

me to ask whether I could purchase a remote controlled, reclining chair for her to make the transition from her bed to chair as smooth and comfortable as possible. I worked closely with the staff, taking their recommendation and guidance in choosing the perfect chair for her. They also helped me coordinate the delivery logistics, taking their time to answer all of my questions!


The chair has now been delivered and my Aunt is already using it and looks very comfortable in it!


As I live far away from Yarningdale, I'm very grateful to the team for their efforts in making this recommendation and doing their best to make my Aunt as happy and comfortable as possible.

Reply from Lauren Slater, Marketing and Communications Officer at YarningdaleThank you for sharing this lovely feedback. We're so pleased your aunt is enjoying her new chair, and we'll happily pass on your kind words to the team at Yarningdale, who are always focused on making every day better!
  • Facilities
  • Care / Support
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Review of

Acer Mews

from David N (Brother of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't express how grateful I am for the outstanding care my brother Stephen has received since his admission to Acer Mews. After spending six long months in the hospital, where he faced numerous challenges due to his complex health needs, it was evident that he needed a more supportive environment.From
the very first day, I noticed a remarkable difference. Stephen was up and about, eating, and even starting to interact with the staff and other residents. It was a breath of fresh air to see him engaged and showing signs of improvement, especially after four months of being confined to his bed.The staff at Acer Mews are truly exceptional. They are not only kind and compassionate but also highly skilled in managing complex needs. Their attentiveness and dedication have made a world of difference for Stephen. It's heartwarming to see him smile and receive the time and attention he deserves.This experience has lifted a huge weight off my shoulders, knowing that he is in such capable hands
Reply from Lauren Slater, Marketing and Communications Officer at Acer MewsThank you for this incredibly kind review. We're delighted to see the progress Stephen has made since joining Acer Mews, and it's especially lovely to see him smiling. We'll be proud to share your thanks with the team for their care and dedication.
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Review of

Wykewood

from Stephen N (Son of Resident) published on 6 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In the main staff are very kind and caring in addressing service user needs that are at times very demanding and complex. The staff are welcoming and attentive to concerns visitors to the home express. I have been visiting for two years and I enjoy the experience that I find is positive. The home os
very clean in the main but I can only comment on Heather where more attention needs to be made tot the residents lounge!
Reply from Lauren Slater, Marketing and Communications Officer at WykewoodThank you for taking the time to share your review. We're really pleased to hear that you have found our staff kind, welcoming and attentive, and that your experience has been a positive. Your feedback is important to us and will be shared with the team so we can continue to improve.
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Review of

Hamilton Springs

from Jane A (Independent Advocate Deputyship) published on 29 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hamilton springs is always welcoming, Staff are friendly and passionate about the work they do, very informative and knowledgable about their residents, the rooms are beautiful and the atmosphere is warm friendly & open.
Reply from Lauren Slater, Marketing and Communications Officer at Hamilton SpringsThank you for taking the time to leave your kind feedback - we're so glad you felt welcomed and enjoyed the warm, friendly atmosphere here at Hamilton Springs.
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Review of

Dearnevale

from Bekki F (Granddaughter of Resident) published on 24 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dearnevale is brilliant with my grandad, they include him in everything that they do. He is very well looked after. I couldn't thank the staff enough for what they do. My grandad is fussy with what he eats so kitchen staff will make him anything that he wants. The managers are brilliant with him with
letting him be able to do his activities in his room. The staff for taking him out shopping. He is doing so much better in here than where he was last.
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Review of

Tees Grange

from Patricia P (Mother of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Before choosing a care home for my daughter Lisa, we looked round a few. Tees Grange Norton was defineatly the best. She moved in in December 2024. The staff are lovely the food is excellent and the standard of care is really good. We visit 4 times a week and each time stay at least 3 hours so we see
how attentive the staff are. There is never an unpleasant smell and you are always greeted with a smile from the staff.
Reply from Lauren Slater, Marketing and Communications Officer at Tees GrangeThank you for your lovely review. We're so pleased to hear that Lisa has settled in well and that you feel confident in the care she's receiving. Your kind words about the team, the food, and the welcoming atmosphere mean a great deal.
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Review of

Willowbeck

from Ros W (Sister of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I visited Willowbeck earlier this month with my husband and mother. This was our first time visiting since my sister (who has memory loss) became a resident there, and we had overall a positive experience. As we do not live in England, our previous experience of the home was only through phone calls,
and in that regard we found the staff to be friendly and helpful.
On visiting, we found the same to be true. The staff that we met were helpful and communicative, answering all of our questions to the best of their ability. Some showed a keen interest to find out more about my sister from us - her interests, concerns, and the people in her life - so as to understand her current needs better. This was particularly true for the nurses and activities coordinator, and it gave us a positive feeling about her future care.
Reply from Lauren Slater, Marketing and Communications Officer at WillowbeckThank you for sharing your experience of visiting Willowbeck. We're so pleased to hear that meeting the team in person reflected the friendly and supportive communication you've had over the phone. We truly appreciate your kind words.
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Review of

Scotia Heights

from S T (Father of Resident) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our daughter is only 46 and needed specialist care, we visited a number of care providers to see where she would be happiest. After meeting with the manager and staff we realised how committed and caring they all were. They also care for the families just as much, going through this very upsetting time.
We feel our daughter is really well cared for by the staff and they have lots of activities to occupy her. We are so fortunate to have such lovely people caring her her.
Reply from Chloe Woodhall, Digital Marketing Manager at Scotia HeightsThanks so much for your review. We're so proud of our team and the care they show all the people we support, and their families. We'll pass your kind comment on to the team.
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Review of

Tyne Grange

from S P (Father of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The premises are maintained to a very high standard and are suitable for patients with mental health issues who are located in their own ensuite rooms on their own floor. The staff in their entirety treat all residents with incredible understanding and empathy. The in house kitchen provides meals throughout
the day and if a resident misses a sitting then their meal will served at a later time. There is also a smoking area in the rear garden which can be easily accessed throughout the day. The most impressive aspect of Tyne Grange is without doubt the competence of the staff and this applies to cleaners, carers, nurses, and administrators.
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Review of

Acer Mews

from Susan B (Daughter of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to all staff for making mums day special ( Pauline) on her birthday, and everything you all do on her good days and bad days, all the family appreciates everything you do ,
Thank again ,
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Review of

Ribble View

from Maureen C (Aunt of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We visit Paul (my nephew) each week, his room is always clean and tidy and his clothes in good order. He is taken swimming and to the cinema, today when we arrived he was in the dining room colouring. It is his birthday on saturday and he is having a party. The staff are always friendly and helpful.
Reply from Jenna Wood, Marketing Manager at Ribble ViewThank you for sharing such a lovely review. It's great to hear how much you enjoy your visits and that he's supported to take part in activities he enjoys. We're really pleased that you find the home clean and welcoming, and the team friendly and helpful. We hope Paul has a fantastic birthday celebration this weekend!
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Awards / Recognitions (4)

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