Care Homes Owned by Exemplar Health Care Services Ltd

The staff are good with me and they treat me as if I was family and it is comforting to know that they care for me in that way and I appreciate it a great deal so hats off to them. I would like to say that I haven't had any caring like this in such a long time and it feels good plus I feel settled and secure and safe thanks to the staff.

I found my Mum is looked after as well as she would be at her own home. The staff are friendly, patient and very helpful. Any worries or concerns are dealt with straight away and I am informed straight away about any concerns they have.

No matter what day or time I visit the home is absolutely spotless throughout, including the residents bedrooms

The staff at Longley Park View Nursing Home are cheerful, caring and supportive. Our sister is very well cared for. A big thank you.

The Dedication and Care of all the Staff at Acer Mews make the Impossible POSSIBLE- my Partner Kevin had been bed ridden for 4 years prior to coming to Acer Mews in 2023 - on 4th July 2026 he Celebrated a massive milestone in his life his 70th Birthday at Acer Mews with friends & family - he had a fabulous time as he is now able to manoeuvre himself around in his power wheelchair, which a few years ago would not have been thought possible at all. Amazing place & Amazing Staff. Thank you to you all.

Dad is always looked after in a caring and professional manner, despite the challenges his illness creates. We are so grateful for the care Longley has provided for him, giving him stability

Longley Park View is simply brilliant! My wife has been there over two years now, and despite her challenging and complex needs related to her Alzheimer's, the quality of care had been first rate. The staff really care : They're a happy, positive team, engaged and engaging, and very resident focused. Everyone is well trained and many have worked there for years. The manager is excellent, and she shows impressive leadership, setting just the right tone, making sure any issues are addressed. The activities team are hard working and always busy, ensuring there's a strong programme. I couldn't recommend it more strongly.

A place to call home , where people are genuinely cared for and treated like family by everyone . I know Hylton Grange has only been open 3 years but unlike other places they are constantly keeping the home updated adding personal touches all focused around the people who live there , young and old The garden area is a pleasant space and the cleanliness of the home is excellent . As a visitor you are always made to feel welcome by everyone there as they understand how upsetting it can be as a visitor .The staff are amazing even with challenging individuals and you can see they really do care which is all you want for your loved ones to be well cared for and safe which gives you peace of mind . Hylton Grange is a first class example of how all care homes should be . Thank you everyone for what you do on a day to day basis

I was so nervous about visiting my friend PH but I needn't have been. The staff were so welcoming and friendly to us. 2 members of staff came into his room while we were there. Their kindness and gentleness to him was second to none. I also saw this with other service users too. I get they love what they do, it was heartwarming to see. The home itself is very clean. My friend has the best care home and everyone goes the extra mile.

The care home has been a safe place for my brother for a few years now. He has settled well and has a good relationship with many of the staff. They keep trying to engage him in activities at every opportunity, despite his reluctance. They cater for his dietary needs and will make his favourite foods if need be. I am kept fully up to date with any care needs, health concerns and his finances, if they need altering. The staff keep me informed if ongoing concerns which I really do appreciate. He can be cheeky but the staff are aware of this and can have a laugh with him which is great to see. Thank you to all the staff x

my gran moved to Hylton at the end of last year I have never seen her so content a settled. it is a pleasure to see her so happy and as a family it gives us reassurance to know she is well looked after when we cant allways be there

I always enjoy coming here to visit my friend. from the moment you arrive, everyone is so friendly and welcoming, which creates such a lovely atmosphere. The home is always clean, tidy and well looked after and its clear that the staff take great pride in maintaining a comfortable environment The staff are always happy to chat and make both residents and visitors feel at ease. They genuinely care about the people they look after and it shows in the excellent care kindness and compassion they provide everyday. Its reassuring to know my friend is in such good hands. I would highly recommend this place to anyone looking for a caring and supportive environment

My husband, Terry, has resided just over 18 months in Longley. During this time I have found staff in Meadows very helpful and always willing to listen if I have any problems with Terry. Activities, catering, admin And management all very approachable. As Terry has had a few falls, I asked the management if he could have one to one for his safety, but unfortunately he didn't qualify for this which causes me stress when I’m not there because Terry likes to interact with everyone.

So thank you.

My brother is always cared for in an exemption manner. Ever since he went to Hylton Grange, he has become a different mind. His health has improved he is eating more and has even started chatting away more than ever did. The nurses are extremely friendly and very caring.

Well done to all.

The overall care is good in what can be difficult with my wifes dementia at times.

The positive impact on his life has been clear for us to see already it's truly remarkable ,and we are deeply thankful. It's a huge relief to know he's in good hands, and we appreciate the peace of mind that comes with it. Our conversations with him have been truly enjoyable, positive and it's wonderful to see him smile happy during our visits. Thank you all sincerely.

My brother has been here a few months now. So far so good with him, some staff are better than others when dealing with him, it is a lovely building very modern and nice out door space.

I honestly can't thank everyone at Dearnevale enough for everything you do for my grandad. It truly feels like you have given me my grandad back. Seeing him smile again, laugh, join in with daily activities and enjoy life, I wasn't sure we would see this again, and it means more to me and our family more than words can express. From the moment he arrived at Dearnevale, he's been treated with such kindness, dignity, patience and respect. Thank you to an outstanding team.