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Care Provided by Maypole Grove
Primary Care Categories
- Dementia
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Exemplar Health Care Services Ltd
- Private Owned
Person in charge
- Zoe Shears(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (30)
- Single Rooms with ensuite Wet Room (30)
Visiting
- The home has an open door policy, welcoming friends and family at all times. If a meeting with the Home Manager is required, please call in advance. Meal times are protected - there will be no answer to phone calls or the door during these times. Please contact the home directly for information on these mealtimes.
Parking
- Free onsite parking available.
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Maypole Grove Reviews (7)
9.2
Maypole Grove has a Review Score of 9.2 (9.161) out of 10, based on 5 reviews in the last 2 years.
Over all time Maypole Grove has 7 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Maypole Grove
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Review from A B (Wife of Resident) published on 13 January 2026 Submitted via Website•
Overall Experience
My husband was a resident at Maypole Grove for 2 years and left 3 weeks ago. He was placed here because of his complex needs including a tracheotomy. He was well cared for and because of the GP's weekly visits any infections or problems were caught early which probably avoided hospital stays. In the last year he also received regularly physio which was a great help. We will both have lasting fond memories of the people we met during his stay.
↩Reply from Lauren Hallas, Marketing and Communications Officer at Maypole Grove
Hello, thank you for your review. We're glad to receive your feedback and it's lovely to hear of your fond memories. We'll pass your comments on to the team so they can hear them too!
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Review from Anne-Marie S (Sister of Resident) published on 16 April 2025 Submitted via Website•
Overall Experience
The manager and all the staff at Maypole have made my sister feel wanted and it feels like home for her.
As a family we are so grateful for your help and support and everything you have done in her short time with you.
As a family we are so grateful for your help and support and everything you have done in her short time with you.
Thank you all so very much.
↩Reply from Lauren Hallas, Marketing and Communications Officer at Maypole Grove
Thank you for taking the time to leave your review for Maypole Grove. We're really happy to hear that your sister is happy and comfortable in her home, and we'll be sure to send your kind words on to the team!
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Review from A F (Mother of Resident) published on 3 March 2025 Submitted via Postal Card•
Overall Experience
Care at Maple Grove is excellent. The care and compassion all staff and management have shown my son is so reassuring, as a family we have peace of mind when we have to leave him in their care. All the family have learnt through experience that all care homes are not the same, thank goodness for Maypole Grove and thank all staff and management for looking after my son.
↩Reply from Amy, Marketing and Design Officer at Maypole Grove
Thanks so much for your review! We're so pleased to hear about your positive experience with the team at Maypole Grove. We'll make sure your kind words are passed onto the team. Thank you.
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Review from Angie D (Wife of Resident) published on 20 December 2024 Submitted via Website•
Overall Experience
Just wow!
Manager has always got time for you, always listens and acts very quickly to get things done eg: assessments as my partner is a new residents.
Manager has always got time for you, always listens and acts very quickly to get things done eg: assessments as my partner is a new residents.
Staff are fantastic, always talk to my husband like he is a person, always tell us what they have done and how he's been and they communicate fantastically.
↩Reply from Jo Hemmingway, Marketing and Communications Officer at Maypole Grove
Thank you for taking the time to leave a review of Maypole Grove, it's great to hear such kind words. We're glad you're happy with the support and care provided by the team.
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Review from R K (Wife of Resident) published on 12 December 2024 Submitted via Website•
Overall Experience
My husband moved to Maypole Grove in November 2024.
From the start of his transition and throughout his settling in period the service the care home, staff and mangers have provided has been outstanding. The staff go above and beyond for every single patient in the care provided to them. It's refreshing to see nothing is ever too much for the care team at Maypole Grove. There support, guidance and care has been amazing towards my husband. The rooms are very spacious and the food provided is of an extremely high quality and standard.
↩Reply from Jo Hemmingway, Marketing and Communications Officer at Maypole Grove
Thank you for taking the time to leave a review of Maypole Grove. Its great to hear such kind words for the team and the support they've provided throughout the process. We'll make sure this is passed on to everyone at Maypole Grove - it'll make their day!
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Review from Amy L (Daughter of Resident) published on 22 March 2024 Submitted via Website•
Overall Experience
The care my mum has received so far during her stay at Maypole Grove has been amazing! The staff meet her every need with care, dignity and absolute professionalism. Every member of staff has a smile on their face. The service users are happy, clean, and welcomed by all.
The service provisions are great. There are rooms on each floor to meet care needs. Rooms for family get-togethers. Each and every event is celebrated. We had afternoon tea provided on Mother's Day which was a beautiful gesture!
As a nurse myself - I always feel I have to be critical or ask questions to get answers however, the home has been open and honest at all times and I honestly know I can sleep at night knowing my mum is receiving the best care we could have possibly hoped for.
I cannot thank the home enough for making such a tough time for our family so much better!
The service provisions are great. There are rooms on each floor to meet care needs. Rooms for family get-togethers. Each and every event is celebrated. We had afternoon tea provided on Mother's Day which was a beautiful gesture!
As a nurse myself - I always feel I have to be critical or ask questions to get answers however, the home has been open and honest at all times and I honestly know I can sleep at night knowing my mum is receiving the best care we could have possibly hoped for.
I cannot thank the home enough for making such a tough time for our family so much better!
I applaud the manager and her team for everything they have done and continue to do.
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Review from Paula A (Wife of Resident) published on 14 August 2019 Submitted via Postal Card•
Overall Experience
I am very impressed by the care given to my husband and myself since his transfer to Maypole Grove last year and feel very supported by caring and approachable staff. When anything has arisen requiring adjustments to his care, appropriate responses have been made very quickly. As the home continues to 'nestle in' new staff have been brought in to allow it to be fully open. The new activity organisers are busy with a variety of projects and events. They hold monthly service user meetings (relatives/friends can also have input). Birthdays and special events are celebrated. During warm weather one can often see service users out with a carer in the local parks. The home now has its own dedicated maintenance guy who has got stuck in to organise repairing and get on top of maintenance jobs. My husband is really benefitting from the high staff ratio.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 December 2021Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (28) & Events (0)
News
- 05 May 2026
Exemplar Health Care is incredibly proud of the people who make our homes places where people truly feel cared for. The annual Values Awards are a chance to recognise those...
- 16 Mar 2026
At Exemplar Health Care, supporting people to continue enjoying their hobbies and interests is an important part of daily life. For Richard, this has taken the form of a growing...
- 25 Feb 2026
Walton Grove care home has officially opened in Oldham, marking the 60th service for Exemplar Health Care. While this milestone represents an important achievement, the opening of Walton Grove signifies...
Upcoming Events
There are no upcoming events for Maypole Grove.
Awards / Recognitions (2)
- 01 Mar 2025Recipient: Maypole Grove
- 01 Jul 2024Recipient: Exemplar Health Care Services Ltd
Accreditations
There are no accreditations posted yet for Maypole Grove.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Maypole Grove
What types of Care is Maypole Grove registered for?
Dementia, Mental Health Condition, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Maypole Grove have?
There are 30 Single Rooms.
What are the Facilities & Services at Maypole Grove?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Maypole Grove to the centre of Birmingham?
5.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Maypole Grove to verify any information. View our terms and conditions. Maypole Grove has a Basic Service -more info.