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Care Provided by Eastlands
Primary Care Categories
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Exemplar Health Care Services Ltd
- Private Owned
Person in charge
- Debbie Smith(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with male-only unit(s)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (20)
- Single Rooms with ensuite Wet Room (20)
Visiting
- The home has an open door policy, welcoming friends and family at all times. If a meeting with the Home Manager is required, please call in advance. Meal times are protected - there will be no answer to phone calls or the door during these times. Please contact the home directly for information on mealtimes.
Parking
- The home has free onsite parking.
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Eastlands Reviews (8)
8.9
Eastlands has a Review Score of 8.9 (8.917) out of 10, based on 3 reviews in the last 2 years.
Over all time Eastlands has 8 reviews.
Filter Reviews
Overall Experience
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Review from A A (Wife of Resident) published on 29 January 2026 Submitted via Postal Card•
Overall Experience
I am so happy with the care my husband receives from the staff. They are so caring and make sure all my husband's needs are met.
The staff are considerate of my feelings and are very supportive of my husband and me.
The staff are considerate of my feelings and are very supportive of my husband and me.
It gives me peace of mind when I'm not with my husband that he is very well looked after.
↩Reply from Lauren Hallas, Marketing and Communications Officer at Eastlands
Hello, thank you for your review. We're so pleased to hear your feedback and how supported both you and your husband feel as a result of the care he receives. We'll pass your comments on to the team so they can hear them too!
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Review from D H (Brother of Resident) published on 10 April 2025 Submitted via Postal Card•
Overall Experience
My multi-disabled brother has been at this care home for than 10 years.
In my opinion, this is one of the best care homes to place a relative or friend with complex needs. Nowhere is totally problem free, but I feel every effort is taken to make the best around in all departments. Top to bottom, keep it up, please!!
↩Reply from Debbie Smith, Manager at Eastlands
Thank you for taking the time to share such thoughtful feedback. We're so pleased to hear that you feel confident in the care and support we provide. It's great to know our team's efforts are making a real difference, and we truly appreciate your kind words - we'll be sure to share them with everyone involved.
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Review from S R (Wife of Resident) published on 28 March 2025 Submitted via Postal Card•
Overall Experience
It isn't easy to accept that your partner of many years has to go into a care home, but unfortunately, this does happen purely for the care, support and safety they require. My husband has been in and out of hospitals and nursing homes, and Eastlands is the only one he has settled in. All the team members there are like an extended family now; they truly care about their residents. I personally wrote a letter to them before he was admitted there as to inform them of his likes/dislikes, also gave them a detailed history of his life so they were able to interact straight away with him, it worked. This is the first time in 17 months I have been settled. I can relax myself knowing he is in excellent hands. Thank you so much Eastlands (Robins Unit).
↩Reply from Amy Preston, Marketing and Design Officer at Eastlands
Thank you so much for your lovely review. We're so pleased to hear that your husband is feeling settled and well cared for. I will pass on your positive comments to the team, it'll make their day! Thank you.
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Review from P U (Wife of Resident) published on 15 May 2024 Submitted via Postal Card•
Overall Experience
I find Eastlands Care Home to be kept extremely clean all needs of the service users are met by dedicated staff who show genuine care and understanding with a fun and friendliness that the service users appear to enjoy. Visitors to family members are made welcome and are kept well informed regarding their family. I personally have high regard for the staff and would recommend Eastlands Care Home to families who are looking for a placement for a loved one.
↩Reply from Jenna Wood, Marketing Manager at Eastlands
Thanks so much for leaving a review of Eastlands. We're glad to hear you're made to feel welcome and feel the fun and friendliness throughout the home!
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Review from Diane B (Wife of Resident) published on 4 January 2024 Submitted via Website•
Overall Experience
Lovely, caring staff who do the best they can each and every day for the residents.
The rooms, general areas and office accommodation are all nicely furnished and kept spotlessly clean by the incredible housekeeping team who look after the laundry as well. The food is good and staff assistants are always available to help residents with feeding as necessary.
My husband is well cared for and the unit he is on is well run. I am kept informed about his treatment and medication and the nursing staff are very visible and accessible. The activities offered have improved over the past 6 months or so and my husband is now very settled; his behaviour is very different to that he exhibited when he first arrived.
The rooms, general areas and office accommodation are all nicely furnished and kept spotlessly clean by the incredible housekeeping team who look after the laundry as well. The food is good and staff assistants are always available to help residents with feeding as necessary.
My husband is well cared for and the unit he is on is well run. I am kept informed about his treatment and medication and the nursing staff are very visible and accessible. The activities offered have improved over the past 6 months or so and my husband is now very settled; his behaviour is very different to that he exhibited when he first arrived.
Thank you everyone.
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No Rating
Review from K R (Daughter of Resident) published on 30 June 2022 Submitted via Postal Card•
Overall Experience
My father moved into Eastlands a few months ago. Right from the start, everyone has been so helpful, kind and caring, ensuring Dad has been treated with dignity, respect and consideration. The care and nursing staff have been fantastic with Dad, they are professional, calm and caring but always have time to chat and join in with some fun. The communal rooms are well decorated and homely but attention has been paid to safety. Everywhere is clean and fresh, the cleaning staff take great pride and care in their work. The units feel like big families and Dad is very happy, for this I thank each and every one of you from the bottom of my heart.
↩Reply from Jenna Wood, Marketing Manager at Eastlands
Thank you for your five-star review of Eastlands. We're so glad to hear that your dad is treated with dignity and respect. We certainly have an amazing team at the home.
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Review from Victoria T (Daughter of Resident) published on 29 March 2022 Submitted via Website•
Overall Experience
Since my dad was admitted in December, me and my family have been very happy with the care provided. All the staff are friendly and helpful, from the carers to the administration staff, they all assist wherever possible and do it with a smile and a positive attitude. Dad settled very quickly, which we were not expecting due to past experiences. I think this is a reflection of the home and the staff and how much care, effort, and hard work they put in, day in and day out.
↩Reply from Jenna Wood, Exemplar Health Care at Eastlands
Hi Victoria. Thank you for your review of Eastlands. We're really pleased to hear that your Dad has settled at Eastlands and that the team are friendly and helpful. I'll pass your review on - it'll make everyone's day.
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Review from John T (Father of Resident) published on 1 May 2019 Submitted via Postal Card•
Overall Experience
The home is clean and the care persons are pleasant and helpful but there are virtually always nurse and care staff shortages. The turnover of staff indicates something is not right. Too many bad chiefs and not enough Indians. The 9-5 people seem not to care or interact with relatives. Six managers in a very short period of time. Please appoint someone who knows and cares about the place, not just themselves.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 November 2022Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (28) & Events (0)
News
- 05 May 2026
Exemplar Health Care is incredibly proud of the people who make our homes places where people truly feel cared for. The annual Values Awards are a chance to recognise those...
- 16 Mar 2026
At Exemplar Health Care, supporting people to continue enjoying their hobbies and interests is an important part of daily life. For Richard, this has taken the form of a growing...
- 25 Feb 2026
Walton Grove care home has officially opened in Oldham, marking the 60th service for Exemplar Health Care. While this milestone represents an important achievement, the opening of Walton Grove signifies...
Upcoming Events
There are no upcoming events for Eastlands.
Awards / Recognitions (1)
- 01 Jul 2024Recipient: Exemplar Health Care Services Ltd
Accreditations
There are no accreditations posted yet for Eastlands.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Eastlands
What types of Care is Eastlands registered for?
Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Eastlands have?
There are 20 Single Rooms.
What are the Facilities & Services at Eastlands?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Eastlands to the centre of Sutton-in-Ashfield?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eastlands to verify any information. View our terms and conditions. Eastlands has a Basic Service -more info.