Red Roofs Residential Care Home

A fantastic care home with amazing staff. Everyone is caring, professional, and friendly, and they treat my mum with such warmth and respect. The home is clean, welcoming, and provides a safe and happy environment. I would highly recommend it to anyone looking for quality care for a loved one.

We were visiting a friend who has recently become resident here. I was very impressed with the friendly yet professional staff we came into contact with. We took our friend out for lunch and the process was very easy. We were offered tea and biscuits, and when we returned were able to spend more time with our friend. The other residents looked happy and settled and the communal areas were clean, tidy and looked well cared for.

My first visit. What an exceptional facility. Bright, airy and scrupulously clean. A fantastic variery of guided activities for the residents. The staff were fantastic; so helpful. All help and assistance was rendered with a smile by staff who seem happy in their work and truly engaged in seeking the best outcomes for residents and visitors alike. Our friend who has never been in care before is completely at home in his new environment and I fully expect his short stay to become permanent in the near future.

I have visited many care homes. This was the best by far. There was a wonderful warmth between staff and residents. The staff were so professional, respectful and caring. They deserve every accolade. The home was clean and extremely pleasant.

Amazing staff who always go above and beyond to provide a happy, caring home for the residents. The activities they provide are interesting and varied, and the food is excellent. The home is always clean and tidy, and the furnishings are comfortable and well-maintained. I would definitely recommend Red Roofs when looking for excellent care in Newark.

Today's is my mums 90th birthday and staff have gone above and beyond to make her birthday special the love and warmth they show to the residents at red roofs is heartwarming. It feels like home from home the staff should be so proud of the amazing job they do .

Red Roofs continues to deliver and maintain outstanding care for its residents, while embracing its family and friends. Every time I visit this community, the high standards are there for all to be seen. I continue to be impressed and grateful that my husband is happy and well cared for.

The care given to the residents of Red Roofs is second to none. This doesn't seem like a care home but more like a large family. I didn't realise so many activities could take place with everyone including visitors encouraged to take part. The residents actually seem to enjoy themselves with so much to do on a daily basis. It's really good to see that residents are not sat in front of a TV all day which would be the easy option. Red Roofs certainly do not choose the easy option.

Can thank the staff enough for the way they cared and helped me and my family through the last days that my mother spent at the home getting her back from hospital to trually care for her at end of life my mother really loved being part of that family

My grandma loves living here. Thank you for all your hard work.the home is always clean and presentable. Along with a wide range of activities for the residents if the choose to join in.

My sister has been a resident for over year now, and once she settled into the routine would not be anywhere else. The care is exellent as is the whole residency as indicated with my response below to the services and staff. I know as a result of my visits to see her, how happy she is with the establishments and especially the kitchen service.

My mother has bee a resident at RR since November 23 and settled in very well into the care given by all outstanding staff and management, on walking into RR, there is always a friendly, polite, happy member of staff to greet you. The accommodation is impressive both in public areas, and my mothers room, filled with her photos + memories, and is extremely clean, and decorated throughout. There are always lots of activities for mum to get involved with, plus first class food provided daily.

We are grateful for the care provided by Red Roofs Residential Care Home; the staff are genuinely kind, patient and attentive, and they go above and beyond to make sure my brother's needs are met. The home is clean, warm and welcoming, and my brother is treated with respect and dignity. Communication with our family is excellent, giving us peace of mind and confidence he is being cared for. We are thankful for all that the staff do and would not hesitate to recommend them to others.

Lovely care home, you are made to feel welcome every time you visit. The staff, housekeepers, kitchen staff all of them are really lovely. My mum has really been looked after from day one, never wanting for anything it's like home from home, nothing to much trouble, there's always plenty to do if you want to, trips out, plenty of entertainment, the care is second to none. The staff go above and beyond to help answer any questions anytime, always somebody to help if you need them, food really good. Plenty of tea and treats, lovely.

Mum has been a permanent resident at Red Roofs now for nine months. I can confirm that I still feel as strongly about this care home as I did originally. The management, care staff, through to the kitchen, housekeeping, laundry and maintenance are exceptional! It's like a well oiled machine that ticks over meticulously. Cleanliness is 100%, the food superb and the activities are varied and well supported. More importantly though the personal, emotional and individual care each & every resident receives is astonishing. My mum (for religious reasons) doesn't participate in some celebrations, yet, the staff are respectfully give her dignity and go above & beyond to give her options so Mum never feels left out or marginalised. She is shown nothing but respect. The senior activity organiser is always looking for things mum can do if things conflict with her beliefs. Even though old age brings about difficulties & frustration, the staff here (especially the management) make every day a positive one! I have complete peace of mind that mum's in the best of hands. Well done Red Roofs! Keep up the good work!

Red Roofs is a wonderful warm and caring home. All the staff from the cleaners + laundry staff through to the carers + management. Oh + I must forget the kitchen staff! are all extremely dedicated. Everyone is extremely kind + approachable + always there to help if needed. The activities are varied and well run by the team of dedicated staff who always keep the residents entertained. I would recommend Red Roofs to others in need of care.

I've always experienced excellent care for my Aunt. Nothing is too much trouble for the staff who are always attentive, helpful and respectful, including for the dignity, health and safety of my Aunt. I can't praise the management and staff too highly.

Lovely welcoming atmosphere, mum looked very well cared for, had a shower and hair done on that morning, which she has regular. Room had been cleared and looked lovely.

As soon as you walk through the door the warmth you receive is friendly staff seam nice to everyone clean, friendly rooms always nice and clean and warm food really good wouldn't have my relative any where else.

I can't pinpoint dates, but we are more than satisfied with mum's care (consistency) at Red Roofs. Whenever we visit or take mum out, especially, extra care has been put into make mum look nice. There is often something happening, games, singing etc. All the carers seem to go above and beyond to make it home.