Red Roofs Residential Care Home

35a Grange Road, Newark-on-Trent NG24 4LH
Review Us
Top 20 carehome certificate
10 44 Reviews
  • Red Roofs Residential Care Home, Newark-on-Trent
Red Roofs is a truly delightful, home-from-home purpose-built Residential Care Home located on the outskirts of the historic market town of Newark, Nottinghamshire with farmland views and a stunning garden area.

As part of the Red Homes family, Red Roofs embodies its founders’ ethos of delivering exceptional, bespoke, quality care to their residents and support to their families. The consistency of care is down to long serving manager Trish Smith, whose exemplary commitment to care, dedication and compassion inspires her team to strive for excellence every day.

With a focus on maintaining personal independence with appropriate, sensitive support, Life Histories are compiled for every resident, in conjunction with friends and families, to celebrate their uniqueness. Inclusive, purposeful and exciting lifestyle and activity choices including music, dancing, gardening and crafts provide a rich timetable across the week, whilst resident chef provides nutritious and delicious meals and snacks, tailored to individual dietary requirements, for residents and staff to enjoy together in light and social dining areas.
Show Red Roofs Residential Care Home on the Map

Care Provided by Red Roofs Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1317 – £1431
  • Self-Funded Residential Dementia Care: £1317 – £1431
  • RESPITE Self-Funded Residential Care: £1317 – £1431
  • RESPITE Self-Funded Residential Dementia Care: £1317 – £1431

For all enquiries relating to our care home fees, we kindly ask that you contact the home directly.


Our team will be happy to provide detailed information and discuss individual requirements in confidence, ensuring we can offer guidance tailored to your needs.


Please do not hesitate to get in touch, we are here to help.


Day Care Rate: £126 per day

The price(s) shown are provided by the care home. Contact Red Roofs Residential Care Home for full pricing details and T&Cs.

Contact Red Roofs Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Red Roofs Residential Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Patricia Smith (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1985
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (30)

Red Roofs Residential Care Home Reviews (44)

10

Red Roofs Residential Care Home has a Review Score of 10 (9.965) out of 10, based on 24 reviews in the last 2 years.
Over all time Red Roofs Residential Care Home has 44 reviews.

Overall Experience
  • 43
  • 1
  • 0
  • 0
  • 0
Date Published
  • 44
  • 15
  • 17
  • 24
  • 20
Reviewer Connection to Red Roofs Residential Care Home
  • 24
  • 4
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 44, showing 1-20
Review from Sue W (Daughter of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing staff who always go above and beyond to provide a happy, caring home for the residents. The activities they provide are interesting and varied, and the food is excellent. The home is always clean and tidy, and the furnishings are comfortable and well-maintained. I would definitely recommend
Red Roofs when looking for excellent care in Newark.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T S (Daughter of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Today's is my mums 90th birthday and staff have gone above and beyond to make her birthday special the love and warmth they show to the residents at red roofs is heartwarming. It feels like home from home the staff should be so proud of the amazing job they do .
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anne S (Wife of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Red Roofs continues to deliver and maintain outstanding care for its residents, while embracing its family and friends. Every time I visit this community, the high standards are there for all to be seen. I continue to be impressed and grateful that my husband is happy and well cared for.
Reply from Rebecca Bryan, Team Leader at Red Roofs Residential Care HomeThank you Anne, we are pleased to hear you are happy with the care your Husband receives here at Red Roofs
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David W (Son-in-law of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to the residents of Red Roofs is second to none. This doesn't seem like a care home but more like a large family. I didn't realise so many activities could take place with everyone including visitors encouraged to take part. The residents actually seem to enjoy themselves with so much
to do on a daily basis. It's really good to see that residents are not sat in front of a TV all day which would be the easy option. Red Roofs certainly do not choose the easy option.
Reply from Rebecca Bryan, Team Leader at Red Roofs Residential Care HomeThank you for your lovely review, It was a pleasure to read.
I will ensure your kind words are passed over to the team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nigel L (Son of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can thank the staff enough for the way they cared and helped me and my family through the last days that my mother spent at the home getting her back from hospital to trually care for her at end of life my mother really loved being part of that family
Reply from Patricia Smith, Manager at Red Roofs Residential Care HomeThank you very much for your kind words! It was our pleasure to care for your mother and to share such a treasured time in her life. Please do not be a stranger, you and your family are always welcome here at red roofs.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S D (Granddaughter of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beautiful care home with lovely staff that go above and beyond for the residents.
My grandma loves living here. Thank you for all your hard work.the home is always clean and presentable. Along with a wide range of activities for the residents if the choose to join in.
Reply from Patricia Smith, Manager at Red Roofs Residential Care HomeThank you very much for your kind words, we are pleased to hear that your grandma is enjoying being here with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary B (Sister of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been a resident for over year now, and once she settled into the routine would not be anywhere else. The care is exellent as is the whole residency as indicated with my response below to the services and staff. I know as a result of my visits to see her, how happy she is with the establishments
and especially the kitchen service.
Reply from Patricia Smith, Manager at Red Roofs Residential Care HomeWe are very grateful for your kind words and we are pleased to hear that your sister is getting on so well here at Red Roofs.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jeanette B (Daughter of Resident) published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has bee a resident at RR since November 23 and settled in very well into the care given by all outstanding staff and management, on walking into RR, there is always a friendly, polite, happy member of staff to greet you. The accommodation is impressive both in public areas, and my mothers
room, filled with her photos + memories, and is extremely clean, and decorated throughout. There are always lots of activities for mum to get involved with, plus first class food provided daily.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T G (Sister of Resident) published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are grateful for the care provided by Red Roofs Residential Care Home; the staff are genuinely kind, patient and attentive, and they go above and beyond to make sure my brother's needs are met. The home is clean, warm and welcoming, and my brother is treated with respect and dignity. Communication
with our family is excellent, giving us peace of mind and confidence he is being cared for. We are thankful for all that the staff do and would not hesitate to recommend them to others.
Reply from Patricia Smith, Manager at Red Roofs Residential Care HomeWe are so pleased that Your brother is happy here at Red Roofs and we are very grateful for your kind feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L W (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home, you are made to feel welcome every time you visit. The staff, housekeepers, kitchen staff all of them are really lovely. My mum has really been looked after from day one, never wanting for anything it's like home from home, nothing to much trouble, there's always plenty to do if you
want to, trips out, plenty of entertainment, the care is second to none. The staff go above and beyond to help answer any questions anytime, always somebody to help if you need them, food really good. Plenty of tea and treats, lovely.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Teresa B (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a permanent resident at Red Roofs now for nine months. I can confirm that I still feel as strongly about this care home as I did originally. The management, care staff, through to the kitchen, housekeeping, laundry and maintenance are exceptional! It's like a well oiled machine that ticks
over meticulously. Cleanliness is 100%, the food superb and the activities are varied and well supported. More importantly though the personal, emotional and individual care each & every resident receives is astonishing. My mum (for religious reasons) doesn't participate in some celebrations, yet, the staff are respectfully give her dignity and go above & beyond to give her options so Mum never feels left out or marginalised. She is shown nothing but respect. The senior activity organiser is always looking for things mum can do if things conflict with her beliefs. Even though old age brings about difficulties & frustration, the staff here (especially the management) make every day a positive one! I have complete peace of mind that mum's in the best of hands. Well done Red Roofs! Keep up the good work!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrea C (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Red Roofs is a wonderful warm and caring home. All the staff from the cleaners + laundry staff through to the carers + management. Oh + I must forget the kitchen staff! are all extremely dedicated. Everyone is extremely kind + approachable + always there to help if needed. The activities are varied
and well run by the team of dedicated staff who always keep the residents entertained. I would recommend Red Roofs to others in need of care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rachel L (Niece of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've always experienced excellent care for my Aunt. Nothing is too much trouble for the staff who are always attentive, helpful and respectful, including for the dignity, health and safety of my Aunt. I can't praise the management and staff too highly.
Reply from Patricia Smith, Manager at Red Roofs Residential Care HomeThank you for those kind words. I am so pleased that your Auntie is enjoying the care that we are blessed to be able to provide.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Cheryl T (Daughter of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely welcoming atmosphere, mum looked very well cared for, had a shower and hair done on that morning, which she has regular. Room had been cleared and looked lovely.
Reply from Patricia Smith, Manager at Red Roofs Residential Care HomeThank you very much for your kind words. We as a team appreciate this.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter B (Brother of Resident) published on 10 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As soon as you walk through the door the warmth you receive is friendly staff seam nice to everyone clean, friendly rooms always nice and clean and warm food really good wouldn't have my relative any where else.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jill A (Daughter of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't pinpoint dates, but we are more than satisfied with mum's care (consistency) at Red Roofs. Whenever we visit or take mum out, especially, extra care has been put into make mum look nice. There is often something happening, games, singing etc. All the carers seem to go above and beyond to make
it home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R A (Granddaughter of Resident) published on 1 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone at Red Roofs is always very friendly and welcoming! It's always great to visit. My grandma has a lovely room. She has been able to decorate with her own photos and ornaments which has really made it feel like home.
Reply from Roger Daniel, Director at Red Roofs Residential Care HomeThank you for those kind words. I so pleased that your grandma is enjoying the care that we are blessed to be able to provide.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gilly G (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum and Dad were looked after so well over the last two or three years. They have both passed on now and are together again at last.
Such care and compassion were shown to them.
All of their family took heart and were so relieved to know they were safe and their needs were met around the clock.
Their rooms were always kept spotlessly clean, all credit to the ancillary staff as well as their excellent carers.
As my Sister says, they were privileged to stay in their 'home' with no unnecessary visits to hospital until they died in their surroundings and with the people who knew them both so well.
We would wholeheartedly recommend Red Roofs to anyone looking for a special place for their loved ones.
From the bottom of our hearts to all the staff. Thank you.
Reply from Roger Daniel, Owner at Red Roofs Residential Care HomeThank you so much for leaving such a lovely review. Please accept our condolences. As you say, they are together again now.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine B (Daughter of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The time has come for me to place a review after mum passed away peacefully following nearly 3 years of her home being Red Roofs.
She and Dad took up residence just before their 70th wedding anniversary. This was duly celebrated, and they settled down quickly, right from the very beginning with care
and respect, and friendliness.
When Dad died we were so very pleased he was cared for in his 'home', with no unnecessary transfer to hospital, and then the same again with Mum. The words love, care, and respect, over and over again. Nothing was ever too much trouble, and l always used to think it was a pleasure to step into such a friendly atmosphere, always made welcome, always given time.
My only regret is that you didn't know Mum when she could hold a conversation, knit a baby garment for you, take an interest in your children, and laugh and smile with you.
Thank you all, from the bottom of my heart.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alison H (Daughter of Resident) published on 29 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother lived at Red Roofs from June to September 2024. Although her time was short there my family was so impressed with the calm and pristine environment. Mum was supported by a very dedicated and caring team of staff who worked well together to provide a warm and caring place for the residents.
Three members of staff were particularly kind to my mum and helped her to settle into her new home. Mum's room was always kept immaculately clean and the family was reassured that she was in safe hands under the stewardship of the manager and her deputy.
The staff go above and beyond to organise interesting activities for residents and it was pleasing to see Mum participating in the Home's summer fete, a pizza-making class, and a tribute singer who sang songs from her favourite famous singers.
We would like to say a huge thank you to all the staff who helped to make the last few months of Mum's life more bearable.
Reply from Roger Daniel, Director at Red Roofs Residential Care HomeThank you so much for taking the time to write such a lovely review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.965)

Overview of Review Score

The Review Score of 10 (9.965) out of 10 for Red Roofs Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.965 for Red Roofs Residential Care Home is calculated as follows: ( (276 Excellents x 5) + (10 Goods x 4) ) ÷ 286 Ratings = 4.965
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Red Roofs Residential Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (3)

Meet the Team (2)

Patricia

Patricia Smith

Job Title: Registered Manager Joined: 1988

I have worked at Red Roofs Residential Care home since 1988; first as a cook, then a care assistant and then as a senior carer before qualifying as registered manager in 2004. I was the deputy manager for 18 years prior to becoming registered manager in 2016 and I am in my 33rd year of service.


I am passionate about my role at Red Roofs and thrilled to be part of the Red Homes Healthcare team. Since 2016, Red Roofs has enjoyed the status as a 5-star care home under the Notts County Council ratings model. This is an achievement we are very proud of and keen to maintain.


I work with a wonderful team at Red Roofs and many staff have worked alongside me at Red Roofs for several years. We all work very closely together to ensure that the Red Roofs community continues to represent caring and compassionate care within the beautiful care setting here in Newark.

Danielle

Danielle Mew

Job Title: Deputy Manager Joined: 2021

I began my career at Newark Hospital back in 2002 as a Healthcare Assistant and working across many wards. After a short but enjoyable period at the hospital, I decided I wanted to work within care and then up came a role at Red Rose Care Community in 2004. I was there for 13 years.


I have over 20 years of experience in the care sector and feel I can really add to the team. I have adored all of my roles including being a care assistant, senior care assistant and a care quality manager. I have been given a fantastic opportunity to be the new cover deputy manager for Red Roofs during Joanne’s maternity leave.


I am very passionate about my work and who I look after. I have always believed in delivering high quality person-centred care and making our residents lives more meaningful.

Frequently Asked Questions about Red Roofs Residential Care Home

What types of Care is Red Roofs Residential Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Red Roofs Residential Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Red Roofs Residential Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Red Roofs Residential Care Home to the centre of Newark-on-Trent?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Red Roofs Residential Care Home to verify any information. View our terms and conditions. Red Roofs Residential Care Home has an Enhanced Service - more info.