Red Roofs Residential Care Home

Everyone at Red Roofs is always very friendly and welcoming! It's always great to visit. My grandma has a lovely room. She has been able to decorate with her own photos and ornaments which has really made it feel like home.

From the bottom of our hearts to all the staff. Thank you.

Thank you all, from the bottom of my heart.

We would like to say a huge thank you to all the staff who helped to make the last few months of Mum's life more bearable.

My mother is a resident at Red Roofs. On my first visit after her arrival, I was extremely impressed with the home's accommodation, the public rooms, and her room. All the staff are very caring and friendly and went out of their way to make us welcome and made visits very pleasant. We were met with tea and biscuits and allowed to use the very pleasant private lounge, where eight of us were able to have a very natural visit. All our family are extremely happy that Mum is so comfortable and well cared for. The home put on activities and Mum was involved in pizza making! This is a first-class care home.

Thanks, everyone.

My mother was a resident in Redd Roofs care home for four years up until her death in April 2024. She was always well cared for and all the staff were brilliant. It was a very well-organised care home. Credit due to management. You always made welcome when you visited and always a smile. In my opinion, it is the best care home in the area.

We always found the staff very welcoming and friendly whenever we visited our auntie. They have plenty of activities, lovely food and very clean. My auntie is always clean and dressed well.

I cannot praise the care home too highly. I am so grateful that they are caring for my friend so well.

Outstanding care. My mother is so well cared for, the staff are kind and considerate. The home is beautiful, all of the staff work really hard to create such a beautiful home for my mother. Thank you from her eldest daughter.

As my father-in-law's health declines, all the staff who've been on duty whilst I've been present, have been professional, caring, and efficient. My father-in-law always speaks highly of them, and believe me, he'd be very vocal about any issues he had with his care.

Despite arriving when staff were rushed off their feet just after lunch, we couldn't have been made more welcome. A pot of tea of tea and biscuits promptly arrived to wet our whistles and we were off singing, with other residents joining in. A great time was had by all and we'll definitely do it again.

We came to visit my wife's grandad in the home as he has got worse recently and isn't able to come out much. It was my first time to see him at the home, I haven't been to many homes before but I was really surprised at how welcoming and comfortable it felt. The staff were really nice to us and very nice to Grandad - he seemed to have a genuine rapport with them and they honestly seemed to care about him as a person and not just a client. We were able to go into a lounge upstairs without people in which was nice as my little daughter could then be herself without worrying about disturbing others. I know Grandad never really wanted to go to a home but he has seemed to respond well in his time there even with his slow decline, you always worry that taking away the familiar will be really negative but the home has cared for his needs both physically and mentally and the community they created has helped his life be enriching as possible.

Very welcoming during our visit, offered tea/coffee and given private room to use. My grandad seems very happy there, settled and looked after very well. Staff were kind, polite and helpful. Other residents looked happy too.

Red Roofs is my mum's home. She is loved and cared for with exemplary care by all members of the team from the carers to the housekeepers. She is healthier and more content than she has been at home for several years. All of her complex needs are provided for without any qualms. Her happiness and well being is the driving force. I feel very grateful that I know she is happy, safe and well cared for. The ethos of the home is that life is for enjoying not just for living.

All the ladies have been and are amazing in this care home. The care and attention to detail they have given my granny is outstanding. A special thank you to one lady particularly. I will forever be grateful for the care you have given her. You have gone above and beyond in every single way. Thank you so much.

As a family, we are always pleased with the care that our mum receives also we know she is in a safe and caring environment so we dont have any worries about her. Staff are always kind and helpful and very approachable.

We moved our mother in a time of covid restrictions, the staff did all they could to make her transition from another care home, go smoothly. The staff are welcoming, professional and caring, nothing seems too much for them. Our mother loves the food and the activities. We feel assured that she is in a safe and loving place and her needs are met. Thank you Red Roofs. It is so important to us that she is happy.

Thank you

The manager and the team provided excellent care for my mum and were a great support to the family during her stay at Red Roofs Residential Care Home.