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As part of the Red Homes family, Red Roofs embodies its founders’ ethos of delivering exceptional, bespoke, quality care to their residents and support to their families. The consistency of care is down to long serving manager Trish Smith, whose...
Care Provided by Red Roofs Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
For all enquiries relating to our care home fees, we kindly ask that you contact the home directly.
Our team will be happy to provide detailed information and discuss individual requirements in confidence, ensuring we can offer guidance tailored to your needs.
Please do not hesitate to get in touch, we are here to help.
Day Care Rate: £126 per day
The price(s) shown are provided by the care home. Contact Red Roofs Residential Care Home for full pricing details and T&Cs.
Contact Red Roofs Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Red Homes Healthcare Group
- Private Owned
Person in charge
- Patricia Smith (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1985
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (30)
Red Roofs Residential Care Home Reviews (47)
Red Roofs Residential Care Home has a Review Score of 10 (9.950) out of 10, based on 25 reviews in the last 2 years.
Over all time Red Roofs Residential Care Home has 47 reviews.
Such care and compassion were shown to them.
All of their family took heart and were so relieved to know they were safe and their needs were met around the clock.
Their rooms were always kept spotlessly clean, all credit to the ancillary staff as well as their excellent carers.
As my Sister says, they were privileged to stay in their 'home' with no unnecessary visits to hospital until they died in their surroundings and with the people who knew them both so well.
We would wholeheartedly recommend Red Roofs to anyone looking for a special place for their loved ones.
From the bottom of our hearts to all the staff. Thank you.
Thank you so much for leaving such a lovely review. Please accept our condolences. As you say, they are together again now.
She and Dad took up residence just before their 70th wedding anniversary. This was duly celebrated, and they settled down quickly, right from the very beginning with care and respect, and friendliness.
When Dad died we were so very pleased he was cared for in his 'home', with no unnecessary transfer to hospital, and then the same again with Mum. The words love, care, and respect, over and over again. Nothing was ever too much trouble, and l always used to think it was a pleasure to step into such a friendly atmosphere, always made welcome, always given time.
My only regret is that you didn't know Mum when she could hold a conversation, knit a baby garment for you, take an interest in your children, and laugh and smile with you.
Thank you all, from the bottom of my heart.
The staff go above and beyond to organise interesting activities for residents and it was pleasing to see Mum participating in the Home's summer fete, a pizza-making class, and a tribute singer who sang songs from her favourite famous singers.
We would like to say a huge thank you to all the staff who helped to make the last few months of Mum's life more bearable.
Thank you so much for taking the time to write such a lovely review.
My mother is a resident at Red Roofs. On my first visit after her arrival, I was extremely impressed with the home's accommodation, the public rooms, and her room. All the staff are very caring and friendly and went out of their way to make us welcome and made visits very pleasant. We were met with tea and biscuits and allowed to use the very pleasant private lounge, where eight of us were able to have a very natural visit. All our family are extremely happy that Mum is so comfortable and well cared for. The home put on activities and Mum was involved in pizza making! This is a first-class care home.
Thank you so much for taking the time to complete a review for Red Roofs. We are so pleased to hear your mother has settled in so well.
Thanks, everyone.
My mother was a resident in Redd Roofs care home for four years up until her death in April 2024. She was always well cared for and all the staff were brilliant. It was a very well-organised care home. Credit due to management. You always made welcome when you visited and always a smile. In my opinion, it is the best care home in the area.
Thank you so much for taking the time to complete a review. It has been our pleasure to care for your mum.
We always found the staff very welcoming and friendly whenever we visited our auntie. They have plenty of activities, lovely food and very clean. My auntie is always clean and dressed well.
Thank you for taking the time to complete a review.
I cannot praise the care home too highly. I am so grateful that they are caring for my friend so well.
Thank you for taking the time to complete a review. Red Roofs Care Home has just received an award from carehome.co.uk as one of the top 20 care homes in the East Midlands, with a 10/10 review score.
Outstanding care. My mother is so well cared for, the staff are kind and considerate. The home is beautiful, all of the staff work really hard to create such a beautiful home for my mother. Thank you from her eldest daughter.
Thank you so much for taking the time to write a review. All the feedback we receive is incredibly valuable to our team as we strive to provide the very best care we possibly can.
As my father-in-law's health declines, all the staff who've been on duty whilst I've been present, have been professional, caring, and efficient. My father-in-law always speaks highly of them, and believe me, he'd be very vocal about any issues he had with his care.
Thank you so much for taking the time to complete a review.
Despite arriving when staff were rushed off their feet just after lunch, we couldn't have been made more welcome. A pot of tea of tea and biscuits promptly arrived to wet our whistles and we were off singing, with other residents joining in. A great time was had by all and we'll definitely do it again.
Thank you so much for taking the time to write a review.
We came to visit my wife's grandad in the home as he has got worse recently and isn't able to come out much. It was my first time to see him at the home, I haven't been to many homes before but I was really surprised at how welcoming and comfortable it felt. The staff were really nice to us and very nice to Grandad - he seemed to have a genuine rapport with them and they honestly seemed to care about him as a person and not just a client. We were able to go into a lounge upstairs without people in which was nice as my little daughter could then be herself without worrying about disturbing others. I know Grandad never really wanted to go to a home but he has seemed to respond well in his time there even with his slow decline, you always worry that taking away the familiar will be really negative but the home has cared for his needs both physically and mentally and the community they created has helped his life be enriching as possible.
What lovely comments. Running and working at a care home does not always receive the media coverage that reflects just how amazing environments these are for people who work and for people who live there. I have been working in care homes since I was 14; I am now 54. It has been an incredible...
Very welcoming during our visit, offered tea/coffee and given private room to use. My grandad seems very happy there, settled and looked after very well. Staff were kind, polite and helpful. Other residents looked happy too.
Thank you for your lovely comments. It is a super happy home and has been so for nearly 40 years.
Red Roofs is my mum's home. She is loved and cared for with exemplary care by all members of the team from the carers to the housekeepers. She is healthier and more content than she has been at home for several years. All of her complex needs are provided for without any qualms. Her happiness and well being is the driving force. I feel very grateful that I know she is happy, safe and well cared for. The ethos of the home is that life is for enjoying not just for living.
It means such a lot to all of the staff at Red Roofs to know that they are doing a great job and one that is appreciated.
All the ladies have been and are amazing in this care home. The care and attention to detail they have given my granny is outstanding. A special thank you to one lady particularly. I will forever be grateful for the care you have given her. You have gone above and beyond in every single way. Thank you so much.
Thank you so much for taking the time to post your positive review of Red Roofs.
As a family, we are always pleased with the care that our mum receives also we know she is in a safe and caring environment so we dont have any worries about her. Staff are always kind and helpful and very approachable.
Thank you so much for taking the time to complete a review for Red Roofs Care Home.
We moved our mother in a time of covid restrictions, the staff did all they could to make her transition from another care home, go smoothly. The staff are welcoming, professional and caring, nothing seems too much for them. Our mother loves the food and the activities. We feel assured that she is in a safe and loving place and her needs are met. Thank you Red Roofs. It is so important to us that she is happy.
I’m so thankful to red-roofs for providing a respectful family environment for grandad.
Thank you
Thank you so much for your review. By all accounts his birthday was a wonderful day for staff and residents alike.
The manager and the team provided excellent care for my mum and were a great support to the family during her stay at Red Roofs Residential Care Home.
Thank you for taking the time to complete feedback for Red Roofs. The staff at all our care homes have showed incredible commitment over the past challenging two years and your recognition of the quality and the professionalism of their work is greatly appreciated.
The cleanliness of Red Roofs is wonderful, you hear awful stories about care homes, rest assured Red Roofs is excellent, if my mum had to return to a care setting this place would be top of the list. Thank you to each and every staff member for a 5 star job.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 November 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Red Roofs Residential Care Home.
There are no upcoming events for Red Roofs Residential Care Home.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Red Roofs Residential Care Home
- 31 Jan 2025Recipient: Red Roofs Residential Care Home
- 31 Jan 2024Recipient: Red Roofs Residential Care Home
Accreditations
There are no accreditations posted yet for Red Roofs Residential Care Home.
Meet the Team (2)

I have worked at Red Roofs Residential Care home since 1988; first as a cook, then a care assistant and then as a senior carer before qualifying as registered manager in 2004. I was the deputy manager for 18 years prior to becoming registered manager in 2016 and I am in my 33rd year of service.
I am passionate about my role at Red Roofs and thrilled to be part of the Red Homes Healthcare team. Since 2016, Red Roofs has enjoyed the status as a 5-star care home under the Notts County Council ratings model. This is an achievement we are very proud of and keen to maintain.
I work with a wonderful team at Red Roofs and many staff have worked alongside me at Red Roofs for several years. We all work very closely together to ensure that the Red Roofs community continues to represent caring and compassionate care within the beautiful care setting here in Newark.

I began my career at Newark Hospital back in 2002 as a Healthcare Assistant and working across many wards. After a short but enjoyable period at the hospital, I decided I wanted to work within care and then up came a role at Red Rose Care Community in 2004. I was there for 13 years.
I have over 20 years of experience in the care sector and feel I can really add to the team. I have adored all of my roles including being a care assistant, senior care assistant and a care quality manager. I have been given a fantastic opportunity to be the new cover deputy manager for Red Roofs during Joanne’s maternity leave.
I am very passionate about my work and who I look after. I have always believed in delivering high quality person-centred care and making our residents lives more meaningful.
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