Barnby Court Care Home

Great North Road, Barnby Moor, Retford DN22 8QS
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9.4 138 Reviews
  • Barnby Court Care Home, Retford
Barnby Court Care Home is an award winning family-run care home who genuinely care. The dedicated and long-serving team of friendly carers are tirelessly committed to the wellbeing and happiness of residents' lives. Barnby Court is a small home with a big heart.

Ashall Care believes that people should be encouraged and helped to continue the life they have always lived. Maintaining an individuals right to choose is the foundation of their wellbeing and promotes happiness and contentment throughout the home, not only for residents but for the families and staff too. From here, the team can do wonderful things to enrich the lives of everyone who lives here.

Barnby Court has 23 bedrooms, all of which have a sink within; they are individually and tastefully decorated. Externally there is a beautiful enclosed garden with seating. An active lifestyle is encouraged and a varied activities programme tailored to individual interests is offered.

The home is located centrally within Barnby Moor. There are good road connections an the home is easily accessible from the A638 and A1. It is approximately 3 miles north of Retford.

Barnby Court has a 'Good' CQC rating (December 2020) and is a band 4 Nottinghamshire County Council Quality Rating and has a top band 5 Food Hygiene rating (March 2023).
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Care Provided by Barnby Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Fees are all inclusive of 24-hour care, rates, laundry and meals. Excluded from our care fees are sundry items such as hairdressing, chiropody, clothing etc.

Contact Barnby Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barnby Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jacqui Swannack (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at any time of the day. Should a consultation with the Registered Manager required it is suggested it be pre-booked to ensure that they are available.

Parking

  • Onsite parking- 5 spots available to the front of the home for visitors.

Barnby Court Care Home Reviews (138)

9.4

Barnby Court Care Home has a Review Score of 9.4 (9.449) out of 10, based on 16 reviews in the last 2 years.
Over all time Barnby Court Care Home has 138 reviews.

Overall Experience
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Reviewer Connection to Barnby Court Care Home
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Total of 138, showing 1-20
Review from S R (Daughter of Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is very nice. It has a homely and quiet atmosphere. The whole team of carers, kitchen staff, clearners and managers are the most professional and polite mannered staff you could meet. My experience has been positive and my mother couldn;t be better cared for.
The premesis are clean
and tidy with nicely appointed bedrooms. All meals are prepared on the premesis. I would not hesitate to reommend this care home.
Reply from Margaret Greaves, Registered Manager at Barnby Court Care HomeThank you for taking time to acknowledge the wonderful work that the staff at Barnby Court deliver to all our residents, I will share your beautiful comments with the team. Once again thank you.
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Review from R W (Partner of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very warm and friendly place, my partner and I were made very welcome on arrival (dinner and drinks all round). Thank you. My partner has various issues, but all are met admirably. All management & staff are very approachable & keep me informed on any concerns. The home is spotlessly clean & the food
excellent all freshly cooked. Activities are good. On visits I am made very welcome and go home knowing my partner is getting the best care possible
Thank you all.
Reply from Margaret Greaves, Registered Manager at Barnby Court Care HomeThank you for your beautiful comments regarding Barnby Court. I will pass your comments onto the staff. They all work really hard to gain peoples trust and to make Barnby now only a lovely place to live, but a lovely place to work. Thank you also for supporting us in looking after your partner you have made it easy for us, by you passing on lots of information and how your loved one likes things done. You are a wonderful support to us. Once again thank you. Mags
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Review from A C (Son of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Barnby Court for over 3 years and is very happy here. The staff are always very courteous and friendly to residents and visitors alike. I would definitely recommend Barnby Court to anyone who asked.
Reply from Jacqui Swannack, Deputy Home Manager at Barnby Court Care HomeThank you so much for taking the time to write a review and for your lovely words! We've truly loved having mum here with us over the past few years, mum is such a wonderful lady and a huge part of Barnby, she always keeps us smiling and laughing and we look forward to sharing many more laughs and memories together. Thanks again.
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Review from Julie H (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home, albeit a bit dated eg no en-suite facilities, is homely and comfortable. The staff are friendly, caring and professional, providing a first class service to residents and relatives. Ad hoc activities are enjoyed by the residents and relatives are always invited/included if present. Food
is always home-made and varied. Residents independence is always respected, as is their privacy and dignity. My father is well cared for by all.
Reply from Jacqui Swannack, Deputy Home Manager at Barnby Court Care HomeThank you so much for such a lovely review! We have loved getting to know dad since he joined us at Barnby Court, he is such a kind, caring gentleman and it truly is a pleasure to know and care for him. Dad brings joy to everyone in his company and always keeps us laughing with his quick wit and humour. Thank you again for your lovely words and taking the time to write a review, I will pass your kind words onto the team.
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Review from T C (Daughter of Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mums has been a resident since last June 2024.
She initially went in for rest bite but due to her decline in health I decided she needed more permanent care. It was such a relief knowing my mum is looked after so well, the care team at Barnby Moor are so lovely and they look after there residents
with compassion and empathy.
My Mum is happy and content living at the care home and I would not hesitate in choosing this care home in the future.
Reply from Margaret Greaves, Registered Manager at Barnby Court Care HomeThank you for your kind words I will pass your comments onto the staff, they love to get feedback of this quality. Mum has a special place in our hearts. She is so grateful for everything that we do, which we find very humbling. Mum loves a good chat with a cuppa and a biscuit. You being such a great support to your mum with visiting and taking mum out for meals, means that she knows that we all take part in her care and want the very best for such a lovely kind lady. Mum has made friends at Barnby with others and really does enjoy their company. Thank you for taking the time to show your support for Barnby Court.
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Review from Karen H (Niece of Resident) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been a resident for over two years and the care and attention she is given by all staff is amazing. My aunt doesnt like to join in with others very often, but all the staff take time to spend with her and encourage her to take part in all activities and events. Such a lovely warm and homely
atmosphere here and I know my aunt is very happy.
Reply from Margaret Greaves, Registered Manager at Barnby Court Care HomeI think I speak for everyone when I say it is a joy to look after your Aunt. Your aunt is great fun keeps us on our toes and we respect her decisions re not wanting to join in with activities most of the time, but when she does she has great fun and really enjoys her time. Your aunt knows us all and we each have our own special bond with her. Great lady, makes us smile at every day without fail. Thank you for taking the time to review out little home we really do appreciate this, and as always I will pass your lovely comments onto the staff.
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Review from Stuart P (Son of Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When Mum was diagnosed with onset dementia I knew the time would come she would need full time care as things got too much with her daily needs she moved into Barnby Court in late August 24 since then she has become a happy soul in her own little world with great home cooking plenty of care and love
as if she is their own loved one always straight onto any medical issues or health concerns mum tends to wonder about alot with her illness and I know the staff have always got one eye on her at all times they have great activities and entertainment for the residents can take part in and always enjoy mum has adjusted into her new little world very well in her new home which gives me great relief she is happy and safe Barnby Court was a great choice offered to us and so glad we chose it and a plus it's close to me so I can visited easily always a happy environment when I visit credit to the manager and her team
Reply from Jacqui Swannack, Deputy Home Manager at Barnby Court Care HomeThank you so much for your kind words and thoughtful review! Mum is a huge part of our Barnby family and it has been an absolute pleasure getting to know mum and yourselves. Mum loves getting involved in all the activities here at Barnby, whether that's crafts, games or always being the first up dancing. Mum has the most contagious smile and we cant wait to make so many more happy memories with her. Thank you for choosing Barnby and for allowing us the pleasure of knowing and caring for mum, Thanks again,Jacqui
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Review from M B (Resident) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Was really welcomed into the home. I really found that nothing was too much trouble even when they were rushed off their feet.
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Review from Philip T (Son of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, very good. Only downside was awaiting assistance to go to toilet. Staff are very courteous and always offering drinks.
Reply from Margaret Greaves, Registered Manager at Barnby Court Care HomeThank you, Philip, for your kind words. I will share your comments with the team.
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Review from Jane S (Granddaughter of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is a very nice care home, really nice staff. Lovely garden.
Reply from Margaret Greaves, Registered Manager at Barnby Court Care HomeHi Jane, thank you for your kind comments, we know our garden is a big part of our home and is enjoyed by families and friends when visiting the home. I will make sure that your lovely comments are shared with the team, it helps us to know what is important to both residents and visitors. Cheers, Margaret.
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Review from Simon P (Friend of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely home, lovely location, great staff.
Reply from Margaret Greaves, Registered Manager at Barnby Court Care HomeHi Simon, thank you for taking the time to complete a review card, we really appreciate your comments, these help us look at the service we deliver to our residents and will continue to strive to deliver quality care, in a small friendly home. I will make sure your comments are passed on to our team. Cheers, Margaret.
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Review from Joan T (Respite Resident) assisted by family/friend published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very good, friendly and always happy to help.
Reply from Margaret Greaves, Registered Manager at Barnby Court Care HomeHi Joan, thank you for taking the time to write your kind words, it is lovely to hear that you enjoyed your time with us at Barnby Court. I will ensure that your kind words are passed on to the staff. Hope you are still enjoying doing your word game books. Cheers, Margaret.
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Review from Louise S (Granddaughter of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan came in after she broke her wrist and damaged her elbow from a fall. She has been extremely well looked after and cared for. All staff are extremely friendly and accommodating and have made my nan and us very welcome. They are always on hand to speak to and reassure her. Very well-run care home.
Reply from Margaret Greaves, Registered Manager at Barnby Court Care HomeHi Louise, thank you for your lovely comments, I promise to share these with the team at Barnby. It was a pleasure and a privilege to care for your nan, she really did enjoy you all visiting and talked lovingly about you all, she is a very special person. Once again, thank you for taking the time to share Nan's and your experience with us at Barnby Court. Cheers, Margaret.
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Review from Tracey L (Daughter of Resident) published on 30 July 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Sadly not a positive experience and a total lack of care for my mum who stayed at Barnby Court Care Home for respite care.
Staff ignored the buzzer and kept her waiting for an hour and half before she could use the toilet. She could not go to the bathroom herself because she felt dizzy and needed help.
On her first day, they did not give or offer mum any breakfast at all. She had a drink of orange juice and that was it until lunchtime. When she wanted to go to the toilet there was no toilet paper and the toilet was filthy.
When mum was downstairs the care assistant told mum she had to walk up the stairs herself. She cannot climb stairs as she has had 2 knee replacements and also is out of breath because of her heart condition and it would have been totally unsafe for her to even try. They left her sitting in a chair downstairs until after 11 pm that night. She was absolutely exhausted and feeling very unwell. She had just come out of hospital.
Reply from Margaret Greaves, Registered Manager at Barnby Court Care HomeFollowing your family members' stay with us this weekend, we were saddened and shocked to receive your complaint and today your review of our service. At Barnby Court, we strive to provide the highest standard of care to all our residents, and it is with great concern that we have received such feedback. Your complaint is being taken extremely seriously, and we are committed to investigating and addressing the issues you have raised. As you were made aware, upon receiving your complaint, we immediately initiated an investigation into the concerns raised, however as the concerns were only raised a couple of days ago, we have not yet been able to investigate sufficiently to provide a comprehensive response at this time. Please be assured that this matter is being given our utmost priority, and we aim to share our findings as soon as possible.
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Review from Glenys T (Sister of Resident) published on 3 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good nursing home and very clean. All the staff are very helpful and very caring.
My sister likes to be here and I am glad she is happy.
Reply from Margaret Greaves, Registered Manager at Barnby Court Care HomeThank you for your lovely comments, these are very much appreciated and I will pass these on to the staff.
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Review from Jacqualine T (Daughter of Resident) published on 5 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nothing is too much trouble, very good care.
Reply from Margaret Greaves, Registered Manager at Barnby Court Care HomeThank you for your lovely comments. Regards.
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Review from S M (Friend of Resident) published on 5 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In my opinion, the care home has treated my friend very well and catered to her needs. The staff are very polite and understanding. I have no complaints.
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Review from Linda C (Daughter of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely mum spent 3 weeks at Barnby Court before her death. I couldn’t fault this place, the love and care they show the residents is amazing. All the girls are so lovely and caring. The food is home-cooked. I would recommend this place 100%. I was grateful to every one of them. They give amazing
hugs when needed.
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Review from J R (Daughter-in-law of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very calm environment for residents. Friendly staff who work very hard, food is of good quality and plenty of choice.
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Review from Debbie H (Daughter of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been in Barnby Court now for nearly two years, sadly suffering from advanced Alzheimer’s. The home is very well-run and spotlessly clean. The residents are regularly entertained with music and games to which family is always encouraged to join in where possible. The food is all home-cooked on-site
and is of a very high standard with lovely homemade cakes. Dad is always kept well-groomed and seems very happy and content. It was a very difficult decision to put Dad into care, but I couldn’t be happier with the choice we made. The staff are so dedicated, friendly, caring, patient and always happy to help, I cannot compliment them enough. I would not hesitate to recommend Barnby Court if you are looking for residential care for your loved one.
Reply from Margaret Greaves, Registered Manager at Barnby Court Care HomeThank you so much for your kind comments, Dad is a big part of Barnby and we wouldn't be able to deliver the same level of care without your and Mum's input. Thank you for attending parties and entertainment where and when you can, it is very much appreciated by us and of course Dad. Thank you again for your continued support.
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Current Review Score: 9.4 (9.449)

Overview of Review Score

The Review Score of 9.4 (9.449) out of 10 for Barnby Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.574 for Barnby Court Care Home is calculated as follows: ( (142 Excellents x 5) + (34 Goods x 4) + (1 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 188 Ratings = 4.574
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Barnby Court Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 16 Jan 2026

We currently have rare vacancy for a downstairs room, along with a couple of first floor rooms accessible via a chairlift. All rooms have a sink within and were recently refurbished.

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Awards / Recognitions (1)

Meet the Team (1)

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Jacqui Swannack

Job Title: Home Manager Joined: 2019

Jacqui has always had a passion for helping others. At a young age, she extended her helping hand and provided company for her elderly neighbour, whom she continued to support throughout her teenage years. Jacqui feels that making a difference in someone's life is a truly special position to be in, and she couldn't think of a greater privilege than to lead, support and empower an inspirational team to provide a high standard of care and wellbeing each day.

Frequently Asked Questions about Barnby Court Care Home

What types of Care is Barnby Court Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barnby Court Care Home have?

There are 25 Single Rooms.

What are the Facilities & Services at Barnby Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barnby Court Care Home to the centre of Retford?

3.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barnby Court Care Home to verify any information. View our terms and conditions. Barnby Court Care Home has an Enhanced Service - more info.