Barnby Court Care Home, Retford, Nottinghamshire
Barnby Court Care Home, Retford, Nottinghamshire
Barnby Court Care Home, Retford, Nottinghamshire

Barnby Court Care Home is set within a beautiful village location near Retford, Nottinghamshire, a large, specially converted home with period features.

Barnby Court Care Home is a 25 bedded care home offering Dementia, Residential, Respite and End of Life care. Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms all with TV aerial points and a nurse call system. Some rooms also have views across the garden.

Chefs at Barnby Court pride themselves in knowing the tastes of Residents and preparing a choice of fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Margaret Greaves (Manager)

Local Authority / Social Services: Nottinghamshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 25 Service Users

Registered Care Categories*: Dementia • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Hearing Impairment & Deafness • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 21

Shared Rooms: 2

Rooms with ensuite WC: 0

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Barnby Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 31 Oct 2017

Please contact us for information regarding our bed availability

Reviews

9.6 Barnby Court Care Home has a Review Score of 9.6 (9.603)

The Review Score of 9.6 (maximum of 10) for Barnby Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 50 Reviews over all time. This Average Rating is also the rating value for Barnby Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 16 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.603 for Barnby Court Care Home is calculated as follows: ( (387 Excellents x 5) + (167 Goods x 4) + (28 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 585 Ratings = 4.603

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Barnby Court Care Home is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 16 Reviews ÷ 5 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    32
  • Good
    17
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barnby Court Care Home?

  • Extremely LIKELY
    35
  • Likely
    12
  • Don't know
    1
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barnby Court Care Home

  • Daughter of Resident/Service User
    15
  • Son of Resident/Service User
    11
  • Friend of Resident/Service User
    8
  • Resident / Service User
    4
  • Niece of Resident/Service User
    3
  • more

The staff are very friendly, very helpful and very caring.
They are always prepared to go the extra mile to help with anything. the manager has been extremely helpful to us when dealing with social services and she is always there with help when dealing with anything in the home.
Highly recommended.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Care was required at short notice for our father and the staff pulled all the stops out and our father was made comfortable there within a few hours. They also supervised solutions to many of the problems he has been experiencing. We definitely now have peace of mind knowing he is being cared for 24/7.

How likely would you be to recommend Barnby Court Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

This is our second visit, the first was for respite, the second permanent for mum who has Alzheimer's. The welcome and warmth of staff are exceptional. The care and professionalism for all including the family and my mum make everything seem ok and relief that mum is somewhere that cares.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

As I have been caring for my wife for over 4 and a half years myself, I realise that when a care team take over who are professional, it is extremely hard work. That is why I answer excellent to the questions asked. I realise this now that they have taken over, especially through the night.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am extremely happy with the care that is given to my mother. I no longer have to worry about her health or safety. She is in safe hands. She is very happy with her life here and is content to spend the rest of her life here. The staff are brilliant and nothing is too much trouble for them. She has a lovely room and everything is very clean. The choice of food is very satisfactory and well presented. Definitely the best home she could have.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Fantastic staff, recently refurbished. Residents individual needs/ wishes recognised and respected. Visitors are always made to feel very welcome.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

This was a very distressing time for mum, my sister and I, but all the staff made her feel very welcome and reassured us that we had done the right thing for her. The staff treat all the residents with respect and dignity.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum was very happy with her care and enjoyed her stay.
We were very impressed with all of the staff and management, they helped us all and we felt that all staff couldn't do enough.
We will be contacting them again if we need further respite care again. Many thanks.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Excellent service, care and food. All suit my needs currently. Doctors called.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother-in-law went to Barnby Court Care Home on 15th December 2016 she had been moved from another home and when we arrived at Barnby Court they had an emergency to cope with but we were made extremely welcome and dealt with very well. Previously I had been to look at the home and the manager answered every question in detail and I was impressed immediately. The Christmas party was excellent with all the staff joining in and making the residents day very enjoyable. Since leaving there my mother-in-law has found a new lease of life and loves it. This is due to the excellent standard of care provided by all the staff. Wonderful.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Always made very welcome when visiting. Nice, friendly atmosphere and residents seem very happy and comfortable.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I couldn't be happier with Barnby Court Care Home. There is always someone to talk to and the staff are always there to help me. The food is delicious and I am most comfortable here. I feel at home here.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy that my mum is in Barnby Moor Care Home. I know that she is in the care of lovely staff who put my mum's best interests first. The home is always friendly, a home from home atmosphere as soon as you walk through the door. The food always looks delicious and mum's room is very comfortable. I cannot imagine my mum being as happy anywhere else.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff are very friendly, caring and efficient. I am happy with my Aunt's care and progress. My aunt's personal care is usually outstanding.

How likely would you be to recommend Barnby Court Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

My Mum moved to Barnby Court in December the staff have been very nice and Mum has fit in well. The staff seem to take good care of the residents. My Mum enjoys the food and activities.

How likely would you be to recommend Barnby Court Care Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

From day one the management and staff have been absolutely fantastic, both with the client and I. On first arriving the client was made to feel welcome and safe overnight, he settled very quickly indeed. I wouldn't have any queries about using the care home for any of my family if needed.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff at Barnby Court Care Home are excellent, always friendly and willing to answer any questions. I also find them empathetic towards clients and family. Since Mum became worse in her condition, the staff have shown great care for her, providing special equipment for her.

How likely would you be to recommend Barnby Court Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Mum is happy and well looked after. The home is clean and comfortable and the staff are professional, friendly and helpful.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mum was placed here as an emergency respite by social services. The care home is in need of updating and decorating and the carpets need replacing. The staff are friendly and do their best but they seem to be short staffed for the amount of residents. All the bathrooms need updating. The food served looks good, all home made even though mums seemed a little cold. The two conservatories have a pleasant outlook onto the garden but unfortunately don't seem to be used much. Mum sleeps most of the time so it is difficult to get a clear picture of the care she receives but on every visit she has been clean and comfortable.

How likely would you be to recommend Barnby Court Care Home? Neither Unlikely or Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Poor

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

HC-One, Careline Team at Barnby Court Care Home responded to this review on 24 Aug 2016:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
You have highlighted concerns about the standard of décor at the home.In the summer of 2015, we announced a major new investment programme, with a further £100 million investment which will enable us to complete refurbishments right across all homes. Many of the changes being made have been decided by Residents themselves, and the first phase of this upgrade programme is currently underway at 50 homes, before expanding to all homes over the coming months. We are in the process of decorating Residents bedrooms and there are plans to refresh the home.
With reference to your concerns about staffing levels at the home. Please be assured all of our homes meet or exceed the staffing guidelines that are set by our regulators. We are committed to providing Residents with the high quality, kind care they deserve, and therefore tailor our staffing levels to ensure we can meet everyone’s individual needs.
All of our Residents are encouraged to use all areas of the home and are assisted to where they would like to spend their day.
We will work with the chefs at the home and monitor the food that is being served. Making sure Residents have a choice of their favourite foods is really important to us. We record individual preferences to make sure our fresh food menus are created around what they want most. We are delighted to welcome families and loved-ones to share in mealtimes, and the Sunday roast is a special time at many of our homes.
The home manager has an open door policy, feel free to call in anytime to discuss any concerns you may have. Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.

A very pleasant and friendly atmosphere, the staff are very helpful and seem to genuinely care for the residents. My friend who is a resident, says the food is very good and there is always a good choice available. The only negative aspect is the car park, it's very small and soon gets full up. But this doesn't affect the residents only their visitors.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

I find the staff at Barnby Court very helpful and accommodating, nothing is too much trouble for them and if I ever end up in a care home it would be Barnby Court I can't praise it high enough.

How likely would you be to recommend Barnby Court Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I am very impressed with the caring and compassionate way in which our friend has been looked after over the last three months and also for another period of time at the end of last year. I would like to commend and thank everyone.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

On visiting my mum since she's been a resident in the above home, I've observed certain things such as: When asked about mum e.g medication, Dr visits or mums request to see dentist etc etc, I'm met with the same reply which is "I'll check, I wasn't in yesterday" or "I'm not sure I'll find out" although these issues have been addressed with the manager and hoping for a mutual result as I know it is difficult with the carer to resident ratio.

How likely would you be to recommend Barnby Court Care Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

HC-One, Careline Team at Barnby Court Care Home responded to this review on 09 May 2016:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.

HC-One aims to deliver the kindest possible care to all Residents, and we know how important it is to provide continuity of care with friendly and familiar staff members to support each Resident.
However, it may be that we are waiting for the GP to get back to us, or waiting for a GP visit or some medication to arrive that the care staff may not be aware of. To avoid any wrong or incomplete information being given to the family it is important that the senior on shift has the discussion.
The Home Manager operates an open door policy and is always happy to discuss any concerns about Residents care needs.
Thanking you again for taking the time to provide really helpful feedback about the home. We value all feedback and ensure it is recorded and acted upon.

I am very happy with the service that I am having at Barnby Court, the staff are willing to help with anything you require any help whether it be big or small and everyone is so friendly and they wouldn't mind doing anything to make you feel at ease.

How likely would you be to recommend Barnby Court Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barnby Court has a cosy, non institutional and homely atmosphere. The residents have complex and very different needs which the staff manage very well. Without exception they are calm, caring, patient firm but fair, very professional. Also they are compassionate and human. I have seen a lots of hugs. I particularly like that there are 4 different areas, the residents do not all sit in a circle, not watching the television. I would like to see more organised activities. It may be that these take place when I'm not visiting. I realise that many would not engage (mum) but feel that the opportunity should exist.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

HC-One, Careline Team at Barnby Court Care Home responded to this review on 06 Apr 2016:

Thank you for your comments, at HC-One we value and act on all feedback. Since our new activities lady started at the beginning of the year we have had lots more going on, arts and crafts, The Church and some outings. Motivation and encouragement plus lots more Tai Chi and lots of rummage boxes. We have had activities around Easter Bonnets, Mothers Day and Valentine days, we also provide Doll Therapy. We have on-going monthly meetings and monthly planners scheduled.

Seems to be very organised, friendly and approachable staff. Excellent care given.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

When I first came here I was worried but then I woke up and realised how comfortable I am here. I'm happy I really am. When my husband passed away I had to take care of myself but I'm very comfortable here. I made mistakes at home. It's beautiful I don't have to do all the washing. At first I wondered what I was doing here. I honestly think it is a lovely place to live in.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

We are very happy with the care that mum receives. We appreciate the homely environment and the individual tailored are plans that we put in place. Thank you to all the staff and management for their care for mum.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find Barnby Court a pleasant home to visit my mother the staff are polite and helpful.

How likely would you be to recommend Barnby Court Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been a resident in Barnby since 13th January 2016, so far I have been very happy with the care provided for my mother. The staff have been very thoughtful and attentive. My mother is struggling to settle and I know she is not the easiest of patients to look after.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are friendly, helpful and very reassuring with their range of knowledge and insight on family, friends and health conditions. The facilities in my opinion could be a little more up to date such as pressure plate flooring which I have seen in another home. This tracks residents movement. Overall I enjoy the pleasant welcome and leave knowing that my mum is in safe hands.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Good

HC-One, Careline Team at Barnby Court Care Home responded to this review on 01 Feb 2016:

Can I take this opportunity to thank you on completing a carehome.uk card and thank you for your kind comments, these have been passed onto staff.
I have noted your suggestion on pressure plate flooring, Barnby Court is not a purpose built care home and such flooring would be conducive. Staff monitor resident’s welfare and movement over a 24 hour period. We promote a sense of wellbeing by encouraging residents to move around the building freely, promoting choice as to where they sit and where they have their meals.

My aunt is very happy at Barnby Court and feels the staff are her friends. They are kind and caring towards her. She is always clean and tidy when we visit and happy. Staff buy my aunt little gifts and treat her lovingly. The staff are very welcoming to visitors and informative about my aunts health.
The home is always clean, fresh, hygienic and the decorations and displays are changed regularly to fit in with the seasons, helping to keep residents in tune with life outside the home. My aunt enjoys her food at Barnby Court. She is very happy here.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Barnby Court has been very good to my mother-in-law, with good carers. Although I think with the monthly money certain improvements could have been done around the home. On the money side, since my mother-in-law has started at the home there has been 3 price increases with the last one being a significant increase of circa 20%, which I'm not sure the increase in care/facilities has matched the increase.

How likely would you be to recommend Barnby Court Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

HC-One, Careline Team at Barnby Court Care Home responded to this review on 01 Feb 2016:

We would like to thank you for your kind words which will be shared with the staff team. The home is continually reviewing and updating the environment and I am sure you will note further improvements this forthcoming year.

Always friendly staff willing to help.

How likely would you be to recommend Barnby Court Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Poor

Barnby Moor is a great home for mum, she feels, safe, secure and well supported. The are also very welcoming and lovely towards my mums family. They cater for mums food needs brilliantly. All the staff are lovely, mum thinks a lot of them. Obviously mum has her carers who mean a lot to her and she has become attached. I must say we thought the last increase in her fee's were a big jump. I would expect to see that difference in the home.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

HC-One, Careline Team at Barnby Court Care Home responded to this review on 13 Jan 2016:

We would like to thank you for your kind words which will be shared with the staff team. The home is continually reviewing and updating the environment and I am sure you will note further improvements this forthcoming year.

My wife was taken into the home at a very difficult time but the home carers were very understanding and helped a lot. The home is clean, tidy and well run, the carers know where everyone is all the time. She eats all her food and causes no trouble I would not hesitate to recommend the home to anyone.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

At her home Mum had become a very insular person with increasing dementia. Often staying in bed and refusing to leave her bedroom. Home care with support was difficult as she became a risk to herself. Mum had some respite here last year with super results. On this arrival she was greeted as family coming home and has quickly come out of herself, through the wonderful staff and positive gentle encouragement. No longer staying in her bedroom for long periods, just an odd lie in. The staff have a fun side that really brought back mums witty side. Staff easily have the ability to bring out a sunny side of all around them. Mum now more often happily joins the other residents in everyday activities from meals to fun games and specialty days. Her appetite is also much improved often tucking into food she has not attempted for years!
The team respect mum and her choices, giving her time to think and respond. If mum requires a quieter day alone in her room or a quieter area this is easily achieved, however staff are always mindful of her being isolated there, popping in frequently chatting and checking or sitting with her during mealtime if mum wants a bit of company. Staff all make family and friends extremely welcome and keep the family fully informed and updates but still make time to listen to you too. This care home is so openly friendly and welcoming mum has lots more visits opportunities. Back to her regular hair do day.

After looking around at others this is the one and they really do care.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is well cared fror and it generally content. Staff are friendly and helpful.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

We (my wife and I) have been visiting our friends now for almost 3 years. We have always been made welcome by the staff. She always appears to be quite comfortable and has settled in quite well. The homes rooms are well furnished and recent refurbishment have improved the general appearance.

How likely would you be to recommend Barnby Court Care Home? Don't know

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Safety / Security: Good

Rooms: Good

Mum has been at Barnby Court Care Home for 20 months and since she has been here I have seen a marked improvement in herself i.e. eating better, more content and happy and Parkinson's has improved she's not shaking at all now! The staff are caring and helpful, nothing is too much trouble. I would recommend Barnby Court Care Home to anyone who was thinking about long term care for a relative.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are always friendly and welcoming. Always respectful of mum and fun.

How likely would you be to recommend Barnby Court Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

The staff are friendly and make you feel welcome. The home is always clean and tidy. My dad has improved loads since coming in here.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt has been a in Barnby Court about 18 months and the care she has received has been excellent. The carers treat her with fondness and respect under difficult circumstances.

How likely would you be to recommend Barnby Court Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Poor

My friend is happy and well cared for. Visitors are always made welcomed by the staff and offered refreshments. Food and drink must be good as she looks so much better. I do not know about the activities of the cost of care.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Very professional but homely care, the staff are caring towards the residents and also are very supportive to the relatives and friends of residents. We are so fortunate to have mum looked after by such a gem of a care home.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nice and clean and very friendly staff. Also my dad looks very comfortable.

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Fantastic care.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nice and friendly, makes you feel very welcome and dad looks very comfortable and clean.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Visitors always welcome. I find my friend quite happy.

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has been diagnosed with dementia in hospital and has been so confused. After 2 weeks in Barnby Court it was like having my father of 10 years back. His appearance and general health has dramatically improved because of the care given by Barnby Court. He even think she is in a hotel!

How likely would you be to recommend Barnby Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

Margaret

Margaret Greaves

Job Title: Home Manager

Description:

What does ‘Kindness’ mean to you?
I believe it’s all in the attention to detail and in listening to people.

Margaret has gained many years’ experience in providing care and support to older people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Having worked at HC-One for a number of years, Margaret shares the company’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Barnby Court.

When asked what she enjoys most about her role, Margaret remarked:
“I love the diversity of my job; no two days are ever the same!”

If you would like to find out more information about Barnby Court, Margaret has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barnby Court Care Home