Barnby Court Care Home

Great North Road, Barnby Moor, Retford DN22 8QS
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9.6 137 Reviews
  • Barnby Court Care Home, Retford
Barnby Court Care Home is an award winning family-run care home who genuinely care. The dedicated and long-serving team of friendly carers are tirelessly committed to the wellbeing and happiness of residents' lives. Barnby Court is a small home with a big heart.

Ashall Care believes that people should be encouraged and helped to continue the life they have always lived. Maintaining an individuals right to choose is the foundation of their wellbeing and promotes happiness and contentment throughout the home, not only for residents but for the families and staff too. From here, the team can do wonderful things to enrich the lives of everyone who lives here.

Barnby Court has 23 bedrooms, all of which have a sink within; they are individually and tastefully decorated. Externally there is a beautiful enclosed garden with seating. An active lifestyle is encouraged and a varied activities programme tailored to individual interests is offered.

The home is located centrally within Barnby Moor. There are good road connections an the home is easily accessible from the A638 and A1. It is approximately 3 miles north of Retford.

Barnby Court has a 'Good' CQC rating (December 2020) and is a band 4 Nottinghamshire County Council Quality Rating and has a top band 5 Food Hygiene rating (March 2023).

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees are all inclusive of 24-hour care, rates, laundry and meals. Excluded from our care fees are sundry items such as hairdressing, chiropody, clothing etc.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Margaret Greaves (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Self-referrals accepted along with NCC, CCG, NHS referrals
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors are welcome at any time of the day. Should a consultation with the Registered Manager by required it is suggested it be pre-booked to ensure that they are available.

Parking

  • Off road parking available to the front of the home for visitors.

Total of 137, showing 21-40
9.6

Barnby Court Care Home has a Review Score of 9.6 (9.634) out of 10, based on 26 reviews in the last 2 years. Over all time Barnby Court Care Home has 137 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Somewhat anxious about bringing Mum in, I wasn't sure how it would work. Thankfully, the staff are nothing short of geniuses! They empathised with her straight away and made her feel comfortable, from the cook to management to the fantastic carers themselves, calling out the director who is just fabulous
and personable. I'm also treated like a resident and offered refreshments at every opportunity! Thank you.

Reply from Margaret Greaves, Registered Manager at Barnby Court Care Home

I would like to take the opportunity to say thank you for your very kind comments and I will ensure that all the staff are made aware of them.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the wonderful staff, cleanliness and support given to my mother-in-law. The food and homeliness are second to none. The staff really show kindness to all residents and you can see everyone cares. I would like to see more staff so they can spend even more with residents.

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Overall Experience  Overall Experience 5.0 out of 5

My friend came to Barnby Court Care Home a few months ago. She tells me she wants to go home and have carers, not that she dislikes the home and staff but wants to be in her home. It's not for me to interfere as it is up to the social worker.
I find the staff very nice and friendly and can see my friend
is very well cared for.
The home and garden are lovely.

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Overall Experience  Overall Experience 5.0 out of 5

My experience of this nursing home has always been the same whenever I visit. The staff are always friendly and helpful and I observe the staff being extremely kind and helpful to all the residents and treat them all with dignity. All the staff work extremely hard.

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Overall Experience  Overall Experience 5.0 out of 5

Very friendly and caring staff. Very good with all the residents. Very pleasant atmosphere all round.

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Overall Experience  Overall Experience 5.0 out of 5

Very homely feeling. The staff show respect and patience to the residents. Very good at picking up on medical problems early.

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Overall Experience  Overall Experience 5.0 out of 5

Great place, lovely home and lovely staff.

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Overall Experience  Overall Experience 5.0 out of 5

Mum seems happy here, she loves the food and the homemade cakes. I have been kept well informed of any changes or how Mum has been. Mum enjoys sitting in the middle lounge, she says it's peaceful. She likes to look out at the beautiful garden

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Overall Experience  Overall Experience 5.0 out of 5

A really friendly environment and staff are excellent.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Barnby Court Care Home for over two years and is very happy and settled. Gets all the care and attention she requires. Enjoys her days here and we know she is safe and being looked after to a good standard and by lovely staff.

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Overall Experience  Overall Experience 5.0 out of 5

Barnby Court Care Home is the most wonderful friendly place to be. Kind ought to be in big capital letters. The residents are all looked after so well and staff meet all their needs 100% and more. I would recommend this lovely place to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

My dad has only been a resident of Barnby Court for the last few months. In my opinion, the care given has been of a high standard throughout. He receives care and support of a very high standard. My dad is very content and happy, all his needs are met. The home itself is always clean and the staff
are very respectful and helpful. What more could one ask? I give it 5 stars out of five.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was looked after so well during her time at Barnby Court Care Home, the staff are so kind and helpful in every way. Would highly recommend Barnby Court.

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Overall Experience  Overall Experience 4.0 out of 5

This care home has made my mother-in-law so comfortable, she didn't want to go home, now a permanent resident. The staff are so caring and nothing too much trouble. The staff treat her as one of their own. Very good care in every respect.

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Overall Experience  Overall Experience 5.0 out of 5

Mother is well looked after, she has everything she needs within the home. I am kept up to date with her needs and any care issues.

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Overall Experience  Overall Experience 5.0 out of 5

No words to express how highly I regard Barnby Court and all its staff. My aunt recently died there after 16 years and 51 weeks. The care she always had here was superb, and the care she had in her last days was beyond wonderful - plus lots of TLC for me.

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Overall Experience  Overall Experience 5.0 out of 5

I used Barnby Court for respite for my client while I went on holiday. The staff were lovely with her and looked after her very well.

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Overall Experience  Overall Experience 5.0 out of 5

I came here for respite and have been cared for very well. The staff were all very caring and patient.

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Overall Experience  Overall Experience 5.0 out of 5

We have a good experience of the home and staff with colleagues being kind and considerate. The staff are always friendly, sunny and bright. Often greeted with a smile and always offered a drink upon arrival. I leave feeling my mother is cared for, which is of great comfort.

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Overall Experience  Overall Experience 5.0 out of 5

Experienced very good care whilst visiting. The home is looked after very well. My friend says she is very happy with the care.

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Current Review Score: 9.6 (9.634)

Overview of Review Score

The Review Score of 9.6 (9.634) out of 10 for Barnby Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.634 for Barnby Court Care Home is calculated as follows: ( (228 Excellents x 5) + (61 Goods x 4) + (3 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 303 Ratings = 4.634

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barnby Court Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 21 hours ago

We currently have rare vacancy for a downstairs room, along with a couple of first floor rooms accessible via a chairlift. All rooms have a sink within and were recently refurbished.

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Awards / Recognitions (1)

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Meet the Team (2)

Margaret

Margaret Greaves

Job Title: Registered Manager

Joined: 2000

Mags has gained many years’ experience in providing care and support to older people, to enrich their lives.


She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Mag aims to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Barnby Court.


When asked what she enjoys most about her role, Mags remarked:
“Every day is so different, I love planning for the future and improving our services. I love the diversity of my role and the people we meet, I love sharing knowledge and training and empowering the team.”


If you would like to find out more information about Barnby Court, Mags has an ‘Open Door Policy’ and would be pleased to welcome you at any time for an informal discussion.

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Jacqui Swannack

Job Title: Deputy Home Manager

Joined: 2019

Jacqui has always had a passion for helping others, at a young age she extended her helping hand and provided company for her elderly neighbour, who she continued to support throughout her teenage years. Jacqui feels that making a difference in someone's life is a truly special position to be in and she couldn't think of a greater privilege than to lead, support and empower an inspirational team to provide a high standard of care and wellbeing each day.

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