Barnby Court Care Home

Great North Road, Barnby Moor, Retford DN22 8QS
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9.6 137 Reviews
  • Barnby Court Care Home, Retford
Barnby Court Care Home is an award winning family-run care home who genuinely care. The dedicated and long-serving team of friendly carers are tirelessly committed to the wellbeing and happiness of residents' lives. Barnby Court is a small home with a big heart.

Ashall Care believes that people should be encouraged and helped to continue the life they have always lived. Maintaining an individuals right to choose is the foundation of their wellbeing and promotes happiness and contentment throughout the home, not only for residents but for the families and staff too. From here, the team can do wonderful things to enrich the lives of everyone who lives here.

Barnby Court has 23 bedrooms, all of which have a sink within; they are individually and tastefully decorated. Externally there is a beautiful enclosed garden with seating. An active lifestyle is encouraged and a varied activities programme tailored to individual interests is offered.

The home is located centrally within Barnby Moor. There are good road connections an the home is easily accessible from the A638 and A1. It is approximately 3 miles north of Retford.

Barnby Court has a 'Good' CQC rating (December 2020) and is a band 4 Nottinghamshire County Council Quality Rating and has a top band 5 Food Hygiene rating (March 2023).

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees are all inclusive of 24-hour care, rates, laundry and meals. Excluded from our care fees are sundry items such as hairdressing, chiropody, clothing etc.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Margaret Greaves (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Self-referrals accepted along with NCC, CCG, NHS referrals
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors are welcome at any time of the day. Should a consultation with the Registered Manager by required it is suggested it be pre-booked to ensure that they are available.

Parking

  • Off road parking available to the front of the home for visitors.

Barnby Court Care Home Reviews (137)

Total of 137, showing 41-60
9.6

Barnby Court Care Home has a Review Score of 9.6 (9.634) out of 10, based on 26 reviews in the last 2 years. Over all time Barnby Court Care Home has 137 reviews.

Overall Experience

  • 83
  • 51
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  • 2

Date Published

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Review from Antonia C (Daughter of Resident) published on 21 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in respite for four weeks and the staff could not be any more helpful. All staff have got to know Mum and she is clean, settled and seems happy. Her room is lovely and the staff have managed her personal care efficiently and with respect.

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Review from Gail B (Daughter of Resident) published on 21 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's care is excellent.

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Review from Sean L (Son of Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has improved so much since she came in four days ago. The atmosphere is very relaxed, the staff are kind and considerate. She has adapted very well and everyone has made her feel welcome.

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Review from Jill F (Niece of Resident) published on 1 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My auntie became a resident for respite care. The staff were very friendly and extremely helpful when we arrived, above and beyond my previous experience with care homes.
My auntie's room is lovely, very clean and well-furnished.

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Review from Kathleen P (Daughter-in-law of Resident) published on 26 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring. Could do with a little more training but very willing and helpful.

Reply from Diane Kerwin, Hospital Liaison Team Administrator at Barnby Court Care Home

Thank you, Kathleen, for your feedback and for taking the time to share your experience at Barnby Court. We are sorry to hear you feel the staff could benefit from more training, but we are pleased to hear you feel the staff are caring, willing and helpful. All our staff are committed to providing the best possible care experience for all our residents. If there is any specific training you feel we need to undertake, and if you would like to discuss anything further, please do not hesitate to come and speak to us on your next visit.

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Review from Linda L (Daughter of Resident) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is very happy at Barnbyy Court. The staff are all very friendly and give the best of care.

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Review from N G (Son of Resident) published on 25 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always great with dad and have time to make him smile. Dad has down days but the staff always help him through it.

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Review from Daphne L (Wife of Resident) published on 12 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was a very hard decision for me to make to bring my husband here. but it had to be done. I couldn't cope at home any longer and it takes quite a lot of adjusting to, but thankfully he is well looked after and the staff are all very pleasant and helpful.

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Review from Lynne G (Daughter of Resident) published on 11 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the dedication and ability, and how the staff and management coped during the difficult past 18 months.
Mum is always treated with dignity. Staff are alert to changes which might indicate illness or distress and are innovative in ways to try and stimulate responses.
I'm
glad we chose Barnby.

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Review from Lisa M (Daughter of Resident) published on 20 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff - the manager leads a great team. Staff are really helpful regarding arrangements too. Mum seems really happy and I’m relieved that she is safe too. She says the food is great and has lots of interesting things to do. I was recommended this home and I’m really happy with it. Covid
is managed really well too. Thanks for all you do.

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Review from Graham B (Son of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is the first month that I have been able to visit since March 2020. Procedures are being followed in line with the group's instructions, and the home feels like a safe place to visit. My mother is happy with the arrangements.

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Review from Helen W (Daughter of Resident) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has felt at home at Barnby from the very first day. The staff are so kind, friendly and welcoming. They are always there to give my mum all that she needs. It is a very lovely home and I made the best choice in choosing it for mum's needs.

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Review from D T (Son of Resident) published on 24 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care colleagues are very helpful. During the lockdown, the care home and staff have been great keeping in touch with myself. Mum seems in good spirits despite the lockdown; overall everything is ok.

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Review from Elizabeth P (Power of Attorney of Resident) published on 8 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

She is warm, clean and comfortable. She is well-fed and seems very easy with her carers. I am sure that she is being looked after to the very best standard. The staff are pleasant and helpful. Thank you.

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Review from Andy P (Son of Resident) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother received the best of care right up to the end of her days (03/06/20). She was extremely happy ay Barnby Court and we were sure she was well cared for. There is little more I can add given the circumstances.

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Review from Marion W (Friend of Resident) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Always personally made to feel very welcome when I physically visit or telephone the home. My friend is treated like a much-loved family member by all members of staff. All staff members respect my friend's personal likes and dislikes and find imaginative and caring ways to ensure she remains happy
and settled.

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Review from F W (Daughter of Resident) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and all the staff are extremely willing to do everything to ensure that they can to help the residents stay happy and safe. A huge thank you to you all during this extremely difficult time with the COVID-19 situation, you are all so very professional and very caring and supportive of our
Mum.

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Review from Joanne B (Daughter of Resident) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother is settled and happy in Barnby Court, the staff are kind and caring, I cannot fault the care they give my Mum. In the current situation, they have protected the residents and have given me the chance to see Mum by Skype and now well-organised visits.
I have every confidence in the staff and
the care they give.

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Review from Tony B (Husband of Resident) published on 1 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I telephone to see how my wife is I am always impressed that whichever member of staff answers is always fully aware of my wife's current situation, even down to such detail as having her hair washed or what she has eaten that day. In these difficult times of lockdown, I have received regular
updates and even pictures, reassuring me that my wife is receiving the best possible care and attention.

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Review from Louise F (Daughter of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always friendly and dad gets looked after well. The cleanliness is good and it's always warm! Security on/off premises is good.

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Current Review Score: 9.6 (9.634)

Overview of Review Score

The Review Score of 9.6 (9.634) out of 10 for Barnby Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.634 for Barnby Court Care Home is calculated as follows: ( (228 Excellents x 5) + (61 Goods x 4) + (3 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 303 Ratings = 4.634

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barnby Court Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 21 hours ago

We currently have rare vacancy for a downstairs room, along with a couple of first floor rooms accessible via a chairlift. All rooms have a sink within and were recently refurbished.

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Awards / Recognitions (1)

Meet the Team (2)

Margaret

Margaret Greaves

Job Title: Registered Manager

Joined: 2000

Mags has gained many years’ experience in providing care and support to older people, to enrich their lives.


She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Mag aims to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Barnby Court.


When asked what she enjoys most about her role, Mags remarked:
“Every day is so different, I love planning for the future and improving our services. I love the diversity of my role and the people we meet, I love sharing knowledge and training and empowering the team.”


If you would like to find out more information about Barnby Court, Mags has an ‘Open Door Policy’ and would be pleased to welcome you at any time for an informal discussion.

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Jacqui Swannack

Job Title: Deputy Home Manager

Joined: 2019

Jacqui has always had a passion for helping others, at a young age she extended her helping hand and provided company for her elderly neighbour, who she continued to support throughout her teenage years. Jacqui feels that making a difference in someone's life is a truly special position to be in and she couldn't think of a greater privilege than to lead, support and empower an inspirational team to provide a high standard of care and wellbeing each day.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barnby Court Care Home to verify any information. View our terms and conditions. Barnby Court Care Home has an Enhanced Service - more info.