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Care Provided by Brook View
Primary Care Categories
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 32 Service Users
Dementia Care Types
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Brook View to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Exemplar Health Care Services Ltd
- Private Owned
Person in charge
- Kerry Howell (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
- Number of floors: 2
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (32)
Visiting
- The home has an open door policy, welcoming friends and family at all times. If a meeting with the Home Manager is required, please call in advance. Meal times are protected - there will be no answer to phone calls or the door during these times. Please contact the home directly for information on mealtimes.
Parking
- The home has free onsite parking.
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Brook View Reviews (5)
8.2
Brook View has a Review Score of 8.2 (8.156) out of 10, based on 1 reviews in the last 2 years.
Over all time Brook View has 5 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Brook View
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Review from Cherryl S (Daughter of Resident) published on 1 August 2025 Submitted via Website•
Overall Experience
My review is a general review, not pertaining to a specific date or event. My visits to mum are always met with smiles from all staff members I see. I have a good relationship with everyone and they always take time to say hello, ask after my young son, give me updates on mum and offer me a...
My review is a general review, not pertaining to a specific date or event. My visits to mum are always met with smiles from all staff members I see. I have a good relationship with everyone and they always take time to say hello, ask after my young son, give me updates on mum and offer me a coffee!
Mum is very settled at Brook View. I see how much she is well cared for - which is very reassuring for me.
↩Reply from Lauren Hallas, Marketing and Communications Officer at Brook View
Hello, thank you for taking the time to leave a review for Brook View. We're pleased to hear your feedback and glad to hear that your mum is settled in her home. We'll make sure to pass your words on to the rest of the team!
Review from R H (Friend of Resident) published on 21 May 2024 Submitted via Postal Review Card•
Overall Experience
When visiting my friend, I am always greeted with smiling faces from staff. It is always clean and tidy and I feel very comfortable visiting.
When visiting my friend, I am always greeted with smiling faces from staff. It is always clean and tidy and I feel very comfortable visiting.
↩Reply from Lauren Hallas, Marketing and Communications Officer at Brook View
Thank you for your kind review of Brook View, we're glad that you have pleasant visits and I'll pass your comments on to the team!
Review from Barnadette K (Daughter of Resident) published on 20 January 2020 Submitted via Postal Review Card•
Overall Experience
My dad has been in Brook View since September 2019. He has received first-class care. The home is spacious, modern and kept immaculately clean. The staff are all amazing, professional and provide the highest standard of care. It is very clear that this is a vocation for them and not just a job. The...
My dad has been in Brook View since September 2019. He has received first-class care. The home is spacious, modern and kept immaculately clean. The staff are all amazing, professional and provide the highest standard of care. It is very clear that this is a vocation for them and not just a job. The level of empathy offered, not just to my dad but to me and my family is second to none. I am extremely grateful to all staff.
Review from Chris N (Son of Resident) published on 14 January 2020 Submitted via Postal Review Card•
Overall Experience
The level of care my father has received at Brook View has been second to none. The home is very well equipped and furnished but it is the staff that makes all the difference. It is clear that their role is fully vocational, their empathy, understanding and exceptional level of care simply could...
The level of care my father has received at Brook View has been second to none. The home is very well equipped and furnished but it is the staff that makes all the difference. It is clear that their role is fully vocational, their empathy, understanding and exceptional level of care simply could not be matched. They are the jewel in the crown and I am so grateful and appreciative of the care they provide for my father.
Review from G L (Resident / Service User) published on 30 October 2019 Submitted via Postal Review Card•
Overall Experience
This is a wonderful care home. I feel very content and very happy. The food is second to none. The staff here are so nice to me I feel so good with duty of care and the management have been so good to me. I have to say they have had my best interests at heart 100%. I feel so grateful and at peace.
This is a wonderful care home. I feel very content and very happy. The food is second to none. The staff here are so nice to me I feel so good with duty of care and the management have been so good to me. I have to say they have had my best interests at heart 100%. I feel so grateful and at peace.
↩Reply from Paul Bradford, Commissioning Home Director at Brook View
Thank you very much for your kind words. We are so glad you feel very content and very happy - and that you like our food. I'll make sure to pass your kind words on to the whole home. It’s our pleasure to have a home here for you. My colleagues and I personally all find you an absolute joy to spend...
Thank you very much for your kind words. We are so glad you feel very content and very happy - and that you like our food. I'll make sure to pass your kind words on to the whole home. It’s our pleasure to have a home here for you. My colleagues and I personally all find you an absolute joy to spend time with, and we are so glad you are with us. We feel you make every day better - just as we aim to make every day better here.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 August 2025Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (21) & Events (0)
News
- 05 May 2026
Exemplar Health Care is incredibly proud of the people who make our homes places where people truly feel cared for. The annual Values Awards are a chance to recognise those...
- 16 Mar 2026
At Exemplar Health Care, supporting people to continue enjoying their hobbies and interests is an important part of daily life. For Richard, this has taken the form of a growing...
- 25 Feb 2026
Walton Grove care home has officially opened in Oldham, marking the 60th service for Exemplar Health Care. While this milestone represents an important achievement, the opening of Walton Grove signifies...
Upcoming Events
There are no upcoming events for Brook View.
Awards / Recognitions (1)
- 01 Jul 2024Recipient: Exemplar Health Care Services Ltd
Accreditations
There are no accreditations posted yet for Brook View.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Brook View
What types of Care is Brook View registered for?
Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Brook View have?
There are 32 Single Rooms.
What are the Facilities & Services at Brook View?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Brook View to the centre of Liverpool?
4.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brook View to verify any information. View our terms and conditions. Brook View has a Basic Service -what a Basic Service includes.