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Hylton Grange has a Review Score of 9.4 (9.393) out of 10, based on 6 reviews in the last 2 years.
Over all time Hylton Grange has 8 reviews.
The staff at Hylton Grange provide a welcome home from home for residents and relatives. Nothing is to much trouble, they provide a great listening ear and always strive to achieve the best outcomes for all, even on difficult days. They are patient, understanding and always strive to do their best.
The staff at Hylton Grange provide a welcome home from home for residents and relatives. Nothing is to much trouble, they provide a great listening ear and always strive to achieve the best outcomes for all, even on difficult days. They are patient, understanding and always strive to do their best.
Thank you for your kind words. As a team we always do our best to make sure our service users are safe and well
My sister has been a resident for 18 months now. During this time, all of the staff have worked hard to get to know her and understand/work out the best ways to meet her complex needs. The staff care for her with professionalism but also with immense warmth to give an extended-family feel not just...
My sister has been a resident for 18 months now. During this time, all of the staff have worked hard to get to know her and understand/work out the best ways to meet her complex needs. The staff care for her with professionalism but also with immense warmth to give an extended-family feel not just to my sister, but to me too. The team is very respectful and very proactive to find solutions to any issues that crop up.
Communication is very good with the excellent management and admin teams, the fantastic nurses running the units and the carers who are always ready to assist in whichever way they can.
Would very much recommend this care home.
Thank you for your lovely words. We do strive to do our best and definitely all have soft spot for your sister
A place to call home , where people are genuinely cared for and treated like family by everyone . I know Hylton Grange has only been open 3 years but unlike other places they are constantly keeping the home updated adding personal touches all focused around the people who live there , young and old...
A place to call home , where people are genuinely cared for and treated like family by everyone . I know Hylton Grange has only been open 3 years but unlike other places they are constantly keeping the home updated adding personal touches all focused around the people who live there , young and old The garden area is a pleasant space and the cleanliness of the home is excellent . As a visitor you are always made to feel welcome by everyone there as they understand how upsetting it can be as a visitor .The staff are amazing even with challenging individuals and you can see they really do care which is all you want for your loved ones to be well cared for and safe which gives you peace of mind . Hylton Grange is a first class example of how all care homes should be . Thank you everyone for what you do on a day to day basis
Thank you for the lovely review and recognising the hard work we put into making Hylton the wonderful home it is. We always do our best to make your relatives feel at home and treat them with the respect and dignity they deserve.
my gran moved to Hylton at the end of last year I have never seen her so content a settled. it is a pleasure to see her so happy and as a family it gives us reassurance to know she is well looked after when we cant allways be there
my gran moved to Hylton at the end of last year I have never seen her so content a settled. it is a pleasure to see her so happy and as a family it gives us reassurance to know she is well looked after when we cant allways be there
We're delighted to hear that your gran has settled so well at Hylton Grange and is feeling happy and content. It's wonderful to know that our team gives your family reassurance and peace of mind, and we'll be sure to pass on your lovely feedback.
My brother is always cared for in an exemption manner. Ever since he went to Hylton Grange, he has become a different mind. His health has improved he is eating more and has even started chatting away more than ever did. The nurses are extremely friendly and very caring.
My brother is always cared for in an exemption manner. Ever since he went to Hylton Grange, he has become a different mind. His health has improved he is eating more and has even started chatting away more than ever did. The nurses are extremely friendly and very caring.
Thank you for your review. It is a pleasure to look after your brother he is so well thought of. We do strive to make everyday better for our Service Users and it is lovely to receive positive feedback.
What can I say about Hylton Grange other than excellent. The staff make a care home and the staff here, from the management team to the cleaning staff treat the residents with respect, dignity and a caring nature. They are all friendly and supportive to relatives. Aesthetically it's the nicest home...
What can I say about Hylton Grange other than excellent. The staff make a care home and the staff here, from the management team to the cleaning staff treat the residents with respect, dignity and a caring nature. They are all friendly and supportive to relatives. Aesthetically it's the nicest home I've been in. Lovely surroundings, big rooms, nicely decorated. I'm very choosy when it comes to my husband's care but I never regretted choosing Hylton Grange. Thank you to the manager and the team.
The staff always tell me like it is. I always know what is going on.
The staff always tell me like it is. I always know what is going on.
Since my daughter has been staying at Hylton Grange she has been given lots of support and encouragement. The staff are all very friendly and approachable which I find very helpful.
Since my daughter has been staying at Hylton Grange she has been given lots of support and encouragement. The staff are all very friendly and approachable which I find very helpful.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
There are 30 Single Rooms.
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
2.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hylton Grange to verify any information. View our terms and conditions. Hylton Grange has a Basic Service -what a Basic Service includes.