






Havenmere supports adults living with complex needs arising from mental health, neurological, and physical health conditions.
The purpose-built home has 38 en-suite bedrooms across four units - Clyfton, Bridgeway, Mayflower, and Pilgrim - each with its own kitchen, dining area, lounge, and quiet space.
Shared spaces include a beauty therapy room, games room, cinema, sensory room, and large accessible garden.
Clyfton Unit supports adults with a primary neurological diagnosis who present...
Care Provided by Havenmere
Primary Care Categories
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 38 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Havenmere to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Exemplar Health Care Services Ltd
- Private Owned
Person in charge
- Amanda Griffiths (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: -1
- Number of floors: 1
Room Information
- Single Rooms (38)
- Single Rooms with ensuite Wet Room (38)
Visiting
- The home has an open door policy, welcoming friends and family at all times. If a meeting with the Home Manager is required, please call in advance. Meal times are protected - there will be no answer to phone calls or the door during these times. Please contact the home directly for information on mealtimes.
Parking
- The home has free onsite parking.
Havenmere Reviews (11)
Havenmere has a Review Score of 8.9 (8.908) out of 10, based on 5 reviews in the last 2 years.
Over all time Havenmere has 11 reviews.
He is treated with dignity and respect and there is genuine love in this place.
He has complex medical needs but these are being managed well.
As visitors we are always made to feel welcome and nothing is too much trouble.
This is truly a caring place for those that can not be cared for at home.
Dear Susan, thank you for taking the time to leave a review. Its great to hear that you're happy with the care and support for your husband. We'll pass your kind words on to the team at Havenmere, particularly Pilgrim Unit. I'm sure it'll make their day
This was lead by management, health workers and carers.
Thank you for taking the time to leave a review for Havenmere. It's always great to hear that the loved ones of our residents are happy with our care and support! We'll share your feedback with the team.
My Dad was moved to Havenmere in March 2023 and since then has settled in really well. The care he receives is fantastic and all staff do their very best to ensure Dad is stimulated and included in any activities taking place. Whenever I visit I'm made to feel very welcome and I feel able to chat with the staff regarding Dad's care at any time, nothing is too much trouble. I'm involved in, and kept fully up to date with, any decisions regarding Dad's care. It is really comforting to know that Dad is being well looked after and also treat with the utmost care and respect at a time in his life when he can't speak up for himself. Thank you all so much!
Thank you for such a lovely a review. It's always great to hear that the loved ones of our residents are happy with our care and support! We'll make sure your kind words are passed on to the team.
Since moving to Havenmere both my husband and our family have been treated with the utmost care and respect. The staff have endeavored to make the transition as stress-free and calm as possible. The care that my husband receives is amazing. Any query or concern that I have had, has been addressed promptly and courteously. The staff from management down are welcoming to visitors at any time. I really appreciate that I am consulted and involved in my husbands care and I am kept informed of his progress. Thank you!
My mum was a resident on Mayflower unit for approx. 15 months until she got sectioned under mental health act. I cannot fault the care, the compassion, the love, the dedication all the staff gave not only to my mum but also to me. The emotional support especially by two certain carers was above and beyond. I will be forever grateful. 100% recommend.
Thank you for your kind words and for sharing your experience. We're pleased to hear that our team on Mayflower Unit provided compassionate care and support to both your mum and yourself. Your feedback means a lot, and we will share your appreciation with the team.
I’m very happy with the care that my dad is receiving from Havenmere. I now have peace of mind that he is in a safe environment. The staff are lovely and always willing to give me the time if I need to discuss anything. Sometimes when I ring, they say he’s gone out for the morning, which is lovely to hear. My dad has settled in very well and that’s a credit to all of the staff. I highly recommend Havenmere and want to thank each and every one of you.
I have been so impressed with the skills and kindness of the staff who have helped my brother get his love for life back after being very unwell. They have encouraged his love of gardening and music, and he has regained his confidence and sense of fun, and it is great to know he is being supported by such a caring team.
Thank you very much for your kind words about our home. I will make sure to pass these words on to your brother’s Care Team. It’s our pleasure to support your brother – and we love seeing him happy and thriving here at Havenmere. We are proud to be making his every day better.
The Manager requested as much information as possible regarding my brother’s likes/dislikes/achievements etc. prior to his arrival, and his favourite CDS and DVDs were already awaiting him in his room. I was encouraged to bring pictures and ornaments from home to ensure that my brother felt embraced by memories. The accommodation is light, airy and clean and the attention to detail meticulous. The kindness, enthusiasm and patience shown by all members of staff is impressive and they go the extra mile for their residents, including my beloved brother, for which I am extremely grateful.
My sister has resided at Havenmere since 2009, being one of the first residents. She has a long-standing acquired brain injury and has complex needs. Havenmere is by far the best residential setting in which she has lived, particularly in respect of the understanding of her needs and the way in which she is supported. She has thrived under the care of the team at Havenmere and has achieved so much more than in other settings. The team there really do go 'the extra mile'. Despite me not being in a position to visit frequently I am always kept informed of relevant matters and am always consulted about key decisions. I am always impressed when visiting.
Compared with all the other homes I have visited when looking for somewhere for him to go to, Havenmere comes out top of the list on all sections, his room is brilliant, he seems to like the food, he thinks the staff are very good at what they do.
I hope he will be able to make Havenmere his forever home.
Well satisfied.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 October 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (28) & Events (0)
- 08 Jul 2026
Exemplar Health Care has launched its latest ‘Service user engagement impact report’, showcasing how residents and families are helping to shape and improve care across its homes. The report highlights...
- 05 May 2026
Exemplar Health Care is incredibly proud of the people who make our homes places where people truly feel cared for. The annual Values Awards are a chance to recognise those...
- 16 Mar 2026
At Exemplar Health Care, supporting people to continue enjoying their hobbies and interests is an important part of daily life. For Richard, this has taken the form of a growing...
There are no upcoming events for Havenmere.
Awards / Recognitions (1)
- 01 Jul 2024Recipient: Exemplar Health Care Services Ltd
Accreditations
There are no accreditations posted yet for Havenmere.
Meet the Team (1)

Hi, I'm Amanda, the Home Manager at Havenmere Care Home in Immingham.
Frequently Asked Questions about Havenmere
What types of Care is Havenmere registered for?
Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Havenmere have?
There are 38 Single Rooms.
What are the Facilities & Services at Havenmere?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Havenmere to the centre of Immingham?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Havenmere to verify any information. View our terms and conditions. Havenmere has an Enhanced Service -more info.