Swan Care Home

13 Peaks Lane, New Waltham, Grimsby DN36 4QL
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8.3 1 Review
  • Swan Care Home, Grimsby
Situated on Peaks Lane in the heart of New Waltham Village, Swan Care Home offers a warm, welcoming environment where residents can truly feel at home. Just a short stroll down the lane, St Matthew’s Church brings a sense of community and comfort, providing monthly services and communion within the home for those who wish to take part.

Life at Swan Care Home is vibrant and full of opportunity. With strong ties to the local community, the home regularly hosts events that bring people together. From lively quiz nights and relaxing pamper sessions to gardening, baking, gentle aerobics, pub outings, village walks, and classic games like cards and dominoes - there’s something for everyone to enjoy.

Residents are supported to live as independently and actively as possible, continuing with the hobbies and interests they love while discovering new ones along the way. Swan Care Home values every voice, encouraging residents to share ideas and shape daily life through regular meetings and open discussions.

The home features 18 comfortable rooms across two floors, each thoughtfully designed, some with en-suite facilities. Ground-floor garden rooms offer generous space and easy access, while both ground and first-floor standard rooms provide comfortable surroundings - some with lovely views of the surrounding area.

Care Provided by Swan Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 18 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £850 – £1000
  • Self-Funded Residential Dementia Care: £850 – £1000
  • RESPITE Self-Funded Residential Care: £850 – £1000
  • RESPITE Self-Funded Residential Dementia Care: £850 – £1000

The selection of room chosen. Some larger rooms or rooms with an en-suite are more expensive than standard sized single rooms.


What's included in our fees:
•   Fully trained staff in 24-hour attendance
•   Lovely home cooking with the provision for special diets
•   Laundry service
•   Extensive In-House activities & entertainment
•   Call system.
•   Central heating
•   Wi-Fi

The price(s) shown are provided by the care home. Contact Swan Care Home for full pricing details and T&Cs.

Contact Swan Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Swan Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Swan Care Ltd
  • Privately Owned

Person in Charge

  • Melanie Sampson (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (12)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • No visiting restrictions apart from protected meal times.

Parking

  • Large car park at the front of the home, easily accessible from the road side.

8.3

Swan Care Home has a Review Score of 8.3 (8.278) out of 10, based on 1 reviews in the last 2 years.
Over all time Swan Care Home has 1 review.

Overall Experience
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Total of 1, showing 1-1
Review from A N (Son of Resident) published on 21 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This establishment has been refurbished top to bottom and is in excellent condition. It is kept spotlessly clean. The food is home cooked, healthy & just great. My mum likes lots of fruit and the staff make sure plenty of what she likes is available. Most importantly of all, the staff are kind, friendly
and are very professional carers. And it is the least expensive home I have found in the area.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.3 (8.278)

Overview of Review Score

The Review Score of 8.3 (8.278) out of 10 for Swan Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Swan Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.278 Points relating to the number of positive Reviews for Swan Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6. 1 Positive Reviews ÷ 3.6 = 0.278
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (12)

Melanie

Melanie Sampson

Job Title: Registered Manager Joined: 2025

Our Manager, Melanie, brings extensive experience and a strong commitment to delivering high-quality, person-centred care. With a proven background in leading care teams and maintaining full compliance with regulatory standards, she is dedicated to creating a safe, supportive, and positive environment for both residents and staff.


Melanie is passionate about promoting dignity, independence, and wellbeing, ensuring that every resident receives compassionate and individualised care tailored to their needs. Her leadership is centred on professionalism, teamwork, and continuous improvement, helping to maintain the highest standards across all areas of the home.


Through her guidance and dedication, Swan Care Home continues to provide exceptional care services while fostering a warm, welcoming atmosphere where residents feel valued, respected, and supported at all times.

Gillian

Gillian Hudson

Job Title: Senior Care Assistant Joined: 2025

Gill is an experienced Senior Carer and a valued member of the team at Swan Care Home. She is known for her kind, compassionate, and caring nature, consistently demonstrating a strong commitment to delivering high-quality, person-centred care.


As a Dignity Champion, Gill is passionate about promoting respect, independence, and choice for every resident, ensuring their wellbeing and individuality are always at the heart of the care provided. Her professionalism, dedication, and supportive approach make her an exemplary role model within the team, and she is highly regarded by both residents and colleagues alike.

Shajeetha

Shajeetha Thuraiappah

Job Title: Senior Care Assistant Joined: 2025

Shajeetha has joined the Day Care Team as a Senior Carer and brings with her extensive clinical experience gained as a Registered Nurse in Sri Lanka. Her strong healthcare background, combined with her compassionate and professional approach, enables her to provide high-quality, person-centred care to all residents.


As the Infection Control Champion, Shajeetha is dedicated to promoting the highest standards of hygiene, safety, and well-being throughout the home. She plays an important role in supporting best practices in infection prevention and ensuring a safe environment for both residents and staff. Her knowledge, commitment, and caring nature make her a highly valued member of the Swan Care Home team.

Kelly

Kelly Smith

Job Title: Senior Care Assistant Joined: 2026

Kelly has recently joined the Night Support Team as a Senior Carer and brings with her a wealth of experience within the care sector. She is highly skilled, dependable, and committed to delivering compassionate, person-centred care during the night, ensuring residents feel safe, comfortable, and supported at all times.


As the Medication Champion, Kelly plays a key role in promoting safe medication management and maintaining high standards of practice across the home. Her professionalism, knowledge, and caring approach make her a valued member of the Swan Care Home team, and she is dedicated to supporting the health, well-being, and dignity of every resident.

Rahael

Rahael Oloba

Job Title: Senior Care Assistant Joined: 2025

Rachael is a valued member of our Night Senior Team and is dedicated to providing high-quality, compassionate care to residents throughout the night. As a Senior Carer, she demonstrates professionalism, reliability, and a strong commitment to supporting residents’ comfort, dignity, and well-being.


As our End of Life Champion, Rachael provides guidance and support to ensure residents receive compassionate, dignified, and person-centred care during this important stage of life. Her caring nature, attention to detail, and commitment to maintaining high standards make her an important and highly respected member of the Swan Care Home team.

Michelle

Michelle Doore

Job Title: Care Assistant Joined: 2025

Michelle is a valued member of our Night Team and has many years of experience in providing high-quality care and support to elderly residents. She is compassionate, dependable, and committed to ensuring residents feel safe, comfortable, and well cared for throughout the night.


Michelle also supports the team as an Acting Senior when required, demonstrating strong leadership skills and a professional approach to care delivery. In addition, she is the Health and Safety Champion within the home, promoting safe working practices and helping to maintain a secure environment for both residents and staff. Her experience, dedication, and caring nature make her an important member of the Swan Care Home team.

Sunil

Sunil Edward

Job Title: Care Assistant Joined: 2026

Sunil joined the Night Team at Swan Care Home and has quickly become a valued member of the staff. He is an excellent and compassionate carer who works collaboratively with the team to deliver high-quality, person-centred care, ensuring residents’ needs, preferences, and dignity are always prioritised.


As the Equality and Diversity Champion, Sunil is committed to promoting an inclusive and respectful environment for both residents and colleagues. He actively supports fair and equal treatment for all, helping to ensure that diversity is celebrated and everyone feels valued and respected within the home. His professionalism, positive attitude, and dedication make him a strong addition to the Swan Care Home team.

Bridget

Bridget Anthonisz

Job Title: Care Assistant Joined: 2026

Bridget has recently joined our care team and brings a wealth of experience gained across various areas of the care sector. Having now returned to elderly residential services, she is passionate about providing compassionate, person-centred care that supports residents’ dignity, comfort, and wellbeing.


Bridget also supports the team in an Acting Senior capacity when required, demonstrating strong leadership, reliability, and professionalism. In addition, she is the Falls Champion for the home, where she promotes best practice in falls prevention and works collaboratively with the team to help maintain a safe environment for all residents. Her experience, commitment, and caring approach make her a valued member of the Swan Care Home team.

Itiemoere

Itiemoere Chukuigwe

Job Title: Care Assistant Joined: 2026

Itty has recently joined the Night Support Team as a Carer at Swan Care Home. She is a caring and dedicated professional who is committed to delivering high-quality, person-centred care, ensuring residents feel safe, comfortable, and well supported throughout the night.


As the Oral Health Champion, Itty promotes the importance of good oral hygiene and supports best practice in oral health care across the home. She works closely with colleagues to help maintain high standards, ensuring residents’ health and wellbeing are consistently prioritised. Her kind nature, attention to detail, and commitment to excellence make her a valued member of the team.

Tom

Tom Sampson

Job Title: Bank Care Assistant Joined: 2026

Tom has recently joined the Bank Staff Team and brings valuable experience within the care sector. He has worked in care homes in both caregiving and catering roles, giving him a well-rounded understanding of resident care, teamwork, and daily operations. His background as both a carer and a cook enables him to support residents with professionalism, compassion, and a strong awareness of their individual needs.

Andrew

Andrew Russell

Job Title: Cook Joined: 2026

Andrew has recently joined the team at Swan Care Home as our Head Cook. He brings valuable skills and experience in catering, with a strong focus on preparing nutritious, well-balanced meals that meet the dietary needs and preferences of our residents.


As the Nutrition and Hydration Champion, Andrew works closely with the wider catering team to promote healthy eating and ensure residents receive adequate nutrition and hydration throughout the day. He is committed to maintaining high standards of food quality, presentation, and safety, while supporting the well-being of all residents. His teamwork, professionalism, and dedication make him a great addition to the Swan Care Home team.

James

James Dixon

Job Title: Cook Joined: 2026

James has recently joined Swan Care Home as our Second Cook and plays an important role within the catering team. He is responsible for supporting the preparation of nutritious, well-balanced meals that meet the individual dietary needs and preferences of our residents, ensuring high standards of quality, presentation, and food safety at all times.


James shares the role of Nutrition and Hydration Champion, working collaboratively with the wider team to promote healthy eating and ensure residents receive adequate nutrition and hydration throughout the day. His teamwork, reliability, and commitment to delivering excellent food services make him a valuable addition to the Swan Care Home team.

Frequently Asked Questions about Swan Care Home

What types of Care is Swan Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Swan Care Home have?

There are 16 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Swan Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Swan Care Home to the centre of Grimsby?

3.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Swan Care Home to verify any information. View our terms and conditions. Swan Care Home has an Enhanced Service - more info.