Swan Care Home

13 Peaks Lane, New Waltham, Grimsby DN36 4QL
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8.3 1 Review
  • Swan Care Home, Grimsby
Swan Care is situated on Peaks Lane in the heart of New Waltham Village. St Matthews Church situated just down the lane provides residents with a monthly religious service within the home along with communion, if residents wish to partake.

There are well established links with the community and many events are held at the home that local people get involved with. The range of activities available includes quiz nights, pamper sessions, gardening, baking, aerobic exercise, trips to the pub, walks around the village, card games, dominoes and many more.

Residents are encouraged to be as independent and active as they are able to be and to retain interests and hobbies. Swan Care is open to suggestions about new activities and actively encourages everyone to come forward with any suggestions or ways in which the service can be improved, during regular committee meetings.

Swan Care has 18 rooms spread over two floors. Garden rooms are situated on the ground floor of the building. They are very spacious and have an en-suite.

Standard rooms on the ground and first floor have an en-suite and some of these rooms have an enhanced view of the grounds to the front and surrounding areas.
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Care Provided by Swan Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 18 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £840 – £950
  • Self-Funded Residential Dementia Care: £840 – £950
  • RESPITE Self-Funded Residential Care: £840 – £950
  • RESPITE Self-Funded Residential Dementia Care: £840 – £950

The selection of room chosen. Some larger rooms or rooms with an en-suite are more expensive than standard sized single rooms.


What's included in our fees:
•   Fully trained staff in 24-hour attendance
•   Lovely home cooking with the provision for special diets
•   Laundry service
•   Extensive In-House activities & entertainment
•   Call system.
•   Central heating
•   Wi-Fi

These prices are only a guideline, please contact Swan Care Home to find out the exact price for your requirements.

Contact Swan Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Swan Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Swan Care Ltd
  • Privately Owned

Person in Charge

  • Melanie Sampson (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (18)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (12)

Visiting

  • No visiting restrictions apart from protected meal times.

Parking

  • Large car park at the front of the home, easily accessible from the road side.

Swan Care Home Reviews (1)

8.3

Swan Care Home has a Review Score of 8.3 (8.278) out of 10, based on 1 reviews in the last 2 years.
Over all time Swan Care Home has 1 review.

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Review from A N (Son of Resident) published on 21 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This establishment has been refurbished top to bottom and is in excellent condition. It is kept spotlessly clean. The food is home cooked, healthy & just great. My mum likes lots of fruit and the staff make sure plenty of what she likes is available. Most importantly of all, the staff are kind, friendly
and are very professional carers. And it is the least expensive home I have found in the area.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.3 (8.278)

Overview of Review Score

The Review Score of 8.3 (8.278) out of 10 for Swan Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Swan Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.278 Points relating to the number of positive Reviews for Swan Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6. 1 Positive Reviews ÷ 3.6 = 0.278
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (10)

Melanie

Melanie Sampson

Job Title: Registered Manager Joined: 2025

Our manager brings extensive experience and a strong commitment to delivering high-quality, person-centred care. With a background in managing care teams and maintaining compliance with regulatory standards, Melanie is dedicated to fostering a supportive environment for both staff and our residents. Melanie's focus on compassion, professionalism and continuous improvement will ensure that Swan Care Home continues to provide exceptional care and upholds the highest standards of safety and wellbeing.

Gillian

Gillian Hudson

Job Title: Senior Care Assistant Joined: 2025

Gill is an experienced Care Assistant. She is kind and caring. She prides herself on her person-centred approach and is an exemplary member of the team here at Swan Care Home.

Shajeetha

Shajeetha Thuraiappah

Job Title: Senior Care Assistant Joined: 2025

Shajeetha has joined the day care team as a senior carer. She has extensive experience in Sri Lanka as a registered nurse.

Rahael

Rahael Oloba

Job Title: Senior Care Assistant Joined: 2025

Rachael is part of our night senior team. She has recently become the care homes' Oral Care Champion.

Michelle

Michelle Doore

Job Title: Care Assistant Joined: 2025

Michelle is one of our night team members. She has many years of experience in providing care to the elderly.

Sunil

Sunil Edward

Job Title: Care Assistant Joined: 2026

Sunil recently joined the night team at Swan Care Home.
He is an excellent carer and works with the team to provide the best person-centred care possible

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Karen Mann

Job Title: Care Assistant Joined: 2026

Karen recently joined the daycare team.


She has many years of experience in the care sector.

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Bridget Anthonisz

Job Title: Care Assistant Joined: 2026

Bridget has recently joined our care team.


She has worked in various care sectors and has now returned to elderly residential services.

Jodie

Jodie Hewitt

Job Title: Care Assistant Joined: 2025

Jodie returns the care sector after a break to raise her daughter. She supports both the day and night care teams.

Suzanne

Suzanne Kilgour

Job Title: Senior Care Assistant Joined: 2025

Suzanne is an experienced senior carer with experience in many different care sectors. She is currently part of our night senior care team.

Frequently Asked Questions about Swan Care Home

What types of Care is Swan Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Swan Care Home have?

There are 18 Single Rooms.

What are the Facilities & Services at Swan Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Swan Care Home to the centre of Grimsby?

3.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Swan Care Home to verify any information. View our terms and conditions. Swan Care Home has an Enhanced Service - more info.