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Alongside a professional and person-centred service, health and fitness is supported by an activities coordinator, with mind and body programmes incorporated and tailored to each individual.
St Catherine's Nursing Complex Care home has specialist champions...
Care Provided by St Catherine's Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Nursing Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Exclusions are personal items such as toiletries and clothing, newspapers & magazines, chiropody, hairdressing, day trips, escorts for hospital and other visits, and specific items that residents request their keyworker to buy on their behalf
Contact St Catherine's Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Grovewell Estates Ltd
- Private Owned
Person in charge
- Ramesh Dalton(Director)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1926
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (37)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (1)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Open visiting times except between 12.30pm - 1.30pm and 5.00pm - 6.00pm which are protected mealtimes.
Parking
- Small car park at front of home, also street parking
St Catherine's Nursing Home Reviews (17)
St Catherine's Nursing Home has a Review Score of 8.7 (8.659) out of 10, based on 4 reviews in the last 2 years.
Over all time St Catherine's Nursing Home has 17 reviews.
St Catherine's Nursing Home has provided my mother with a safe, clean and extremely caring environment for the last 4 years. The staff are approachable, friendly and professional at all times.
All the staff are polite, friendly, helpful and willing to do whatever they can to meet his needs and make him comfortable.
Thank you for your kind words. I will pass this onto the staff, it is much appreciated.
My Mother moved to St Catherine's just over 2 years ago. I cannot express in words the overwhelming relief this has given me as I live quite a long way away. Without exception, whenever I visit, whoever I speak to from the lady who does the laundry, to the wonderful service manager, they are always able to tell me how my mother has been and is on the day. As she has dementia it means that by the time we get to my mother's room, we are prepared for our visit emotionally. Having had a poor previous experience elsewhere we know first-hand that St Catherine's care home and all of the staff are first class and 5-star. This service wraps itself around and cares for the whole family. Thank you.
Thank you for taking the time to write this Diane. I will pass on your kind words to all the staff team. I know they will be appreciated by all.
Keep up the good work, you are all amazing!
Hi, thank you so much for your kind word and wonderful review. It is really appreciated by us all here.
My mother has been a resident for approx four years having initially gone in for respite though difficult to get her settled, with the help of their excellent staff things soon changed and she began to settle down which took the stress and worry away of putting a much-loved mother into an environment which at that point in time was completely alien to her. Now some years later she has become a much loved and respected resident who now has the misfortune of having Parkinson's. This further hindrance is dealt with in a professional manner and its needs are addressed as and when required throughout the day. Nothing is too much trouble and the nursing home is on a constant self-improvement programme which by taking small steps produces enormous progress.
Thank you so much for your kind words, Philip. I will pass on the feedback to the staff.
I am very happy that my sister is in your home. I know she is well looked after by all the staff. We are always welcomed in and you can tell it's a very happy place to be. If it came to me having to go into a home I would be very happy if my family chose your home for me to stay.
Thank you so much for your kind words. It is lovely to know you feel welcome when you visit, and your feedback is really appreciated.
Concerns dealt with speedily.
Access to management and nursing staff is readily available.
Care plan appropriate for residents' needs.
Atmosphere within the home is welcoming and relaxed.
Thank you for your review; it is really appreciated, and I will pass it on to the staff team.
I cannot praise St Catherine's enough for the nursing, emotional and all-round care they give my mum. Mum never wanted to go into a care home let alone a nursing home but unfortunately, that decision has been taken away from her and she has been a resident at St Catherine's since October 2017. When mum arrived she could not walk and we were told at the hospital that she probably would never walk again. With her determination and the care and patience of the staff at St Catherine's she has proved them all wrong and is walking with the aid of a frame. The care here is exceptional. On behalf of all of mum's family, I thank all the staff for making mum's autumn years happy and healthy. Thank you.
I cannot praise the staff and management team enough. My mother-in-law was admitted to St Catherine's under extremely sad circumstances and this had a profound effect on her as well as the family. Ever since that day the team have worked tirelessly to help everyone settle and we all feel like part of a huge and happy family. Nothing is too much trouble and I am particularly impressed at how quickly everyone has got to know my mother-in-law and the family and involve us all in her care planning. The support on offer as well as high-quality care given is amazing. The nurses and careers go about their business quickly, quietly and professionally. I have visited at various times of the day and evening and have been very impressed by the consistency of excellent care given to every resident and family member. St Catherine's is well led and demonstrates a robust governance programme.
Very caring staff, always willing to help and support. Care is exceptional and catering more than expected. Clean, safe and welcoming.
The care, love and support given by all the staff was very much appreciated.
I became a resident at St Catherine's in October 2016. Since that time, I have received outstanding care from the staff here, have been kept warm and comfortable, and have enjoyed my food. Occasionally, I have had had the opportunity to attend outside events e.g music concerts. The staff are kind, understanding, and very attentive to the medical needs that I have from time to time.
Very clean and well run home. The staff are great and caring.
I have the greatest amount of respect and gratitude for my father's new family! He is so well cared for he is treated with dignity and love. The only comment I would make that is Dad's trousers are often pulled up too high and therefore uncomfortable after being in the hoist.
The management, nurses, carers and staff at St Catherine's are excellent. The care and support of our mother's many needs have been superb which has given reassurance to us all knowing she is in safe hands. Everyone still seems to be able to manage a cheery smile even after many long hours of work and requests for assistance are dealt with as quickly as possible. Great work St Catherine's Nursing Home.
Very good care home with care home with excellent nurses and carers.
My wife and I visited ten nursing homes in North Herts before choosing St Catherine's for my mother. Our immediate impression was that it provided an environment that was "homely" and "friendly" exactly the adjectives used to describe St Catherine's on its website. "Homeliness" is important when you are suddenly unable to remain in your home. Most other homes felt more impersonal and more like cottage hospitals than "home". The residents are treated with respect. A lot of good entertainment and activities are provided for those who want them and the staff go out of their way to make the most of occasions such as birthdays, Christmas, Easter and Halloween. In addition, there have been several trips out to local places of interest. My mother has been a resident for almost 3 years. Over that time a considerable amount of money has been spent on upgrading the facilities at what is a rather old but very quaint building. Recently the hot water supply was replaced. So things do not stand still and when problems arise, they get fixed. The Care Quality Commission (inspection September 2016) rated the home "Good" in all of the six categories assessed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for St Catherine's Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for St Catherine's Nursing Home.
Accreditations
There are no accreditations posted yet for St Catherine's Nursing Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about St Catherine's Nursing Home
What types of Care is St Catherine's Nursing Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does St Catherine's Nursing Home have?
There are 37 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at St Catherine's Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is St Catherine's Nursing Home to the centre of Letchworth Garden City?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Catherine's Nursing Home to verify any information. View our terms and conditions. St Catherine's Nursing Home has an Enhanced Service -more info.