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Elizabeth House

Elizabeth Street, North Ormesby, Middlesbrough, Cleveland & Teesside TS3 6HE
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Elizabeth House, Middlesbrough
Elizabeth House, Middlesbrough
Elizabeth House, Middlesbrough

Elizabeth House Care Home offers exceptional residential and dementia care in Middlesbrough.

Luxury, comfort, and compassionate care in the heart of North Ormesby, proudly serving older people across Middlesbrough, Cumbria, Redcar & Cleveland, Stockton-on-Tees, Hartlepool, and Darlington.

Elizabeth House Care Home is one of Middlesbrough’s most spacious and well-appointed care homes, offering exceptional residential, respite, and dementia care. The highly skilled and dedicated team delivers personalised support with professionalism, dignity, and compassion,...  

Care Provided by Elizabeth House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£950 - £955£995 - £1,075
Residential Dementia Care£995 - £1,050£995 - £1,100

Council funding from £837.20 weekly

Self funding from £955 weekly

Contact Elizabeth House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sarah Wanless (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Single Rooms with ensuite Wet Room (1)

Visiting

  • The team warmly invite you to visit them and spend time with your loved once. The friendly team will be delighted to welcome you and show you around.

Parking

  • There are ample parking spaces for the visitors.

Elizabeth House Reviews (14)

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9.8

Elizabeth House has a Review Score of 9.8 (9.789) out of 10, based on 14 reviews in the last 2 years. Over all time Elizabeth House has 14 reviews.

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Showing 14 reviews matching selected criteria
Review from Kerrie S (Resident / Service User) published on 16 June 2026 Submitted via Postal Card
Overall Experience

The staff at the care home have more than exceeded my expectations. I'd had a tough time at a previous home. I was in for the full 3 weeks. I was there & ended up back in hospital. From the first few minutes of been here not 1 staff member has let me down from changing my room to make things easier to other little things 100% reliable and professional be sad if I have to leave.

Reply from Chan Surabaskaran, Director at Elizabeth House

Thanks for the positive feedback. Should you require any support, please feel free to get in touch with us.

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Review from Stephen R (Son of Resident) published on 11 May 2026 Submitted via Postal Card
Overall Experience

My mother is always looked after with the best possible care for her needs, the staff go above and beyond to see she is looked after 24 hours 7 days a week. Very pleased with all staff, thank you.

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Review from Allison O (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card
Overall Experience

My dad has been in Elizabeth House since October 2025. The staff are amazing, the care and attention give to my dad is amazing. My dad has never looked so healthy, happy and cared for, for a long time. The staff are so caring and have support dad and the whole family through an awful situation we have found ourselves in. Sarah the manager has been outstanding at doing whats best for dad, putting our minds at ease over different concerns we have. A very big thank you to Sarah and all her staff.

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Review from M W (Daughter of Resident) published on 12 January 2026 Submitted via Website
Overall Experience
My mum has been a resident here for almost 2 years now she's a young resident at 60, the staff here treat mum amazing they look after her well and treat her like their own family which my mum loves!!
When I've been and visited which is only when I can't get home because I live away the staff have always been helpful and polite always wanting to go above and beyond for my mum even though she can be a right bossy boots nothing is ever too much.

Sarah the manager here is absolutely fab and happy to help whenever I have questions or worries about my mum they understand my anxiety with me living so far away I'm always on the phone.

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Review from V W (Granddaughter of Resident) published on 12 January 2026 Submitted via Website
Overall Experience

My nana was very reluctant to be put into a care home following her dementia getting worse i cannot recommend this care home any more than i do already staff are amazing at what they do day in day out! .. all care needs are.met with massive smiles on their faces everyday! Always have entertainment on for the residents so never bored .. thank you so much for everything

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Review from Michael R (Son of Resident) published on 1 December 2025 Submitted via Postal Card
Overall Experience

The staff in Elizabeth House are amazing in every aspect of there care for my mother. I cant praise them highly enough. The care for my mother as if she was their own.

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Review from Elaine R (Daughter of Resident) published on 1 December 2025 Submitted via Postal Card
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Very good. Look after mum very well, everyone is fabulous.

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Review from Mark D (Resident / Service User) published on 1 December 2025 Submitted via Postal Card
Overall Experience

This is my 2nd time at Elizabeth House upon my request. The care home is 2nd to none from the building and facilities, right through to staff and management. I have always been treated with the utmost respect, and nothing is ever too much trouble, day or night. I do however, understand that I won't be here forever, but I will be sad to leave. I have no negative comments at all to say about the care home, and I would recommend Elizabeth House to any future residents.

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Review from C K (Son of Resident) published on 19 November 2025 Submitted via Postal Card
Overall Experience

My mother has resided at Elizabeth House since December 24. The care and support she receives is great. The staff are always very pleasant and helpful, and make you feel very welcome. my mother has settled in nicely, which is down to the care and support she's received from day 1. She loves to interact with group sessions and is very happy.

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Review from Clare F (Daughter of Resident) published on 18 November 2025 Submitted via Website
Overall Experience
Elizabeth House looked after my mam for 5.5 years.
The staff and manager were amazing with her, and took care of her every need.
Dementia is an awful disease, but was made a little easier for both mam and myself knowing that she was cared for so well during her time there.
They did activities on a regular basis, which mam enjoyed so much, especially the singer.
Her every need was cared for, and I knew that she was in good hands,
I would always be greeted with a smile, every time I visited, and they would always be on hand to answer any questions if they arose.
I would definitely recommend Elizabeth House to anyone, the manager and staff are fantastic and nothing is ever too much.

Thank you Elizabeth House xx

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Review from Susan D (Daughter-in-law of Resident) published on 6 November 2025 Submitted via Website
Overall Experience

My mother In law has been in care of Elizabeth house care home for over a decade she was moved here following a safeguarding issue from her previous home she has had the best care and the staff treat her like a family member i could not imagine her living anywhere else the care the compassion and the understanding of my mother in laws needs are second to none (swear words) are appropriate in her mind she likes being spoken to like a human not a care patient and the staff 100 percent have cared to her needs forever and a lifetime the have a person centred approach which is so needed and as a family member I have made a family the carehome staff team as she is the longest resident still standing (or sitting cause she can't stand ) I hand in heart have nothing negative to say about the service the staff and the care absolutely amazing

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Review from Elizabeth F (Daughter of Resident) published on 30 October 2025 Submitted via Website
Overall Experience

My mother entered Elizabeth House in 2019 and lived there for half a decade . During this time she was truly loved and cared for by this wonderful staff and manager. They work so hard always showing compassion & understanding of conditions such as dementia . Through covid they kept my Mum safe and well & protected their residents. They kept things fun for them during the scariest of times . They could always tell me about my Mum how she had been that day any health concerns they had felt she needed support with & any activity she had loved . There was always singers or pet therapy or zoo lab or bingo . Something was always happening . My Mams restlessness due to her dementia meant she was prone to falls but the staff again protected mum so much .People say when dementia ends someone's life they lose their battle against dementia .Well this staff helped my Mum to win her battle by making sure she was happy ,safe ,interested & loved until & throughout her final moment. Thank you all x

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Review from Diane P (Daughter of Resident) published on 22 October 2025 Submitted via Website
Overall Experience
My mum was a resident in Elizabeth House for 6 years. Her room was spacious with en-suite bathroom and shower on the ground floor.
Daily activities include all residents and staff take the time to link activities to the seasons and events such as VE Day. There is always a raffle or event happening.
Meals are excellent and varied. Kitchen staff were always accommodating when mum needed a special diet or meal.
There is a lovely homely feel to the communal areas. Mum loved to have her hair done and having regular chiropodist visits were good too. The staff in the home from housekeeping, kitchen, admin, carers and seniors/manager are all dedicated and caring towards residents and their families. Nothing is too much trouble for any of the staff.
My mum was happy living there and was extremely well cared for every day. As her daughter I visited nearly every day and felt like part of the family too.
I couldn't have left her in better hands.

I would certainly recommend Elizabeth House.

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Review from E F (Daughter of Resident) published on 21 October 2025 Submitted via Website
Overall Experience

Elizabeth House has a cheery home from home feel to it which you notice at once. The home is clean and the food is good. A hairdresser visits once a week and the residents are encouraged to take part in activities. The new manager is full of enthusiasm and is introducing new ideas to make things even better. Every member of staff, from kitchen to management, is amazing. They all treat my Mum with care, respect and love. They take time for a chat with her and will give reassurance and a hug if needed. Dementia is a challenging illness so I have genuine respect for their patience. Any worries or concerns I might have are addressed quickly and I am kept informed at all times. Mum has been a resident for almost three years and I feel that I now have an extended family in Elizabeth House.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Sarah Wanless
Sarah WanlessJob Title:Registered ManagerJoined: 2017
Sarah began her career in Health and Social Care at the age of 33, gaining
experience across a variety of roles before achieving her goal of becoming a Home
Manager in 2025. Over the years, she has developed extensive knowledge of care
home management and holds NVQ Levels 2 and 3, as well as the Level 5 Manager’s

Award in Health and Social Care. Sarah is also a trained medicator and a first aider.

With more than 7 years’ experience leading, residential, dementia, and specialist
care services, she is passionate about delivering high-quality, person-centred care.
She is committed to maintaining the organisation’s reputation as an inclusive care
provider where kindness, dignity, and respect are at the heart of everything

delivered.

Her focus extends beyond enhancing the quality of care for residents; she is equally
dedicated to fostering a positive and supportive environment for staff, families, and
visitors. She believes strongly in purposeful mentoring and understands that strong

relationships create resilient teams, which in turn achieve exceptional outcomes.

Her greatest strengths lie in her unwavering dedication to professional,
compassionate care and her ability to nurture an open, supportive culture where
learning and growth are encouraged. Sarah is dedicated in ensuring each service
user feels at home while under going care at Elizabeth House, as she understands

how hard the process is on families and service users.

Frequently Asked Questions about Elizabeth House

What types of Care is Elizabeth House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Elizabeth House have?

There are 35 Single Rooms.

What are the Facilities & Services at Elizabeth House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Elizabeth House to the centre of Middlesbrough?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elizabeth House to verify any information. View our terms and conditions. Elizabeth House has an Enhanced Service -more info.