





Elizabeth House Care Home offers exceptional residential and dementia care in Middlesbrough.
Luxury, comfort, and compassionate care in the heart of North Ormesby, proudly serving older people across Middlesbrough, Cumbria, Redcar & Cleveland, Stockton-on-Tees, Hartlepool, and Darlington.
Elizabeth House Care Home is one of Middlesbrough’s most spacious and well-appointed care homes, offering exceptional residential, respite, and dementia care. The highly skilled and dedicated team delivers personalised support with professionalism, dignity, and compassion,...
Care Provided by Elizabeth House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Council funding from £837.20 weekly
Self funding from £955 weekly
The price(s) shown are provided by the care home. Contact Elizabeth House for full pricing details and T&Cs.
Contact Elizabeth House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- SUSASH GB Ltd
- Private Owned
Person in charge
- Sarah Wanless (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2010
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (35)
- Single Rooms with ensuite Wet Room (1)
Visiting
- The team warmly invite you to visit them and spend time with your loved once. The friendly team will be delighted to welcome you and show you around.
Parking
- There are ample parking spaces for the visitors.
Elizabeth House Reviews (14)
Elizabeth House has a Review Score of 9.8 (9.789) out of 10, based on 14 reviews in the last 2 years.
Over all time Elizabeth House has 14 reviews.
The staff at the care home have more than exceeded my expectations. I'd had a tough time at a previous home. I was in for the full 3 weeks. I was there & ended up back in hospital. From the first few minutes of been here not 1 staff member has let me down from changing my room to make things easier to other little things 100% reliable and professional be sad if I have to leave.
Thanks for the positive feedback. Should you require any support, please feel free to get in touch with us.
My mother is always looked after with the best possible care for her needs, the staff go above and beyond to see she is looked after 24 hours 7 days a week. Very pleased with all staff, thank you.
My dad has been in Elizabeth House since October 2025. The staff are amazing, the care and attention give to my dad is amazing. My dad has never looked so healthy, happy and cared for, for a long time. The staff are so caring and have support dad and the whole family through an awful situation we have found ourselves in. Sarah the manager has been outstanding at doing whats best for dad, putting our minds at ease over different concerns we have. A very big thank you to Sarah and all her staff.
When I've been and visited which is only when I can't get home because I live away the staff have always been helpful and polite always wanting to go above and beyond for my mum even though she can be a right bossy boots nothing is ever too much.
Sarah the manager here is absolutely fab and happy to help whenever I have questions or worries about my mum they understand my anxiety with me living so far away I'm always on the phone.
My nana was very reluctant to be put into a care home following her dementia getting worse i cannot recommend this care home any more than i do already staff are amazing at what they do day in day out! .. all care needs are.met with massive smiles on their faces everyday! Always have entertainment on for the residents so never bored .. thank you so much for everything
The staff in Elizabeth House are amazing in every aspect of there care for my mother. I cant praise them highly enough. The care for my mother as if she was their own.
Very good. Look after mum very well, everyone is fabulous.
This is my 2nd time at Elizabeth House upon my request. The care home is 2nd to none from the building and facilities, right through to staff and management. I have always been treated with the utmost respect, and nothing is ever too much trouble, day or night. I do however, understand that I won't be here forever, but I will be sad to leave. I have no negative comments at all to say about the care home, and I would recommend Elizabeth House to any future residents.
My mother has resided at Elizabeth House since December 24. The care and support she receives is great. The staff are always very pleasant and helpful, and make you feel very welcome. my mother has settled in nicely, which is down to the care and support she's received from day 1. She loves to interact with group sessions and is very happy.
The staff and manager were amazing with her, and took care of her every need.
Dementia is an awful disease, but was made a little easier for both mam and myself knowing that she was cared for so well during her time there.
They did activities on a regular basis, which mam enjoyed so much, especially the singer.
Her every need was cared for, and I knew that she was in good hands,
I would always be greeted with a smile, every time I visited, and they would always be on hand to answer any questions if they arose.
I would definitely recommend Elizabeth House to anyone, the manager and staff are fantastic and nothing is ever too much.
Thank you Elizabeth House xx
My mother In law has been in care of Elizabeth house care home for over a decade she was moved here following a safeguarding issue from her previous home she has had the best care and the staff treat her like a family member i could not imagine her living anywhere else the care the compassion and the understanding of my mother in laws needs are second to none (swear words) are appropriate in her mind she likes being spoken to like a human not a care patient and the staff 100 percent have cared to her needs forever and a lifetime the have a person centred approach which is so needed and as a family member I have made a family the carehome staff team as she is the longest resident still standing (or sitting cause she can't stand ) I hand in heart have nothing negative to say about the service the staff and the care absolutely amazing
My mother entered Elizabeth House in 2019 and lived there for half a decade . During this time she was truly loved and cared for by this wonderful staff and manager. They work so hard always showing compassion & understanding of conditions such as dementia . Through covid they kept my Mum safe and well & protected their residents. They kept things fun for them during the scariest of times . They could always tell me about my Mum how she had been that day any health concerns they had felt she needed support with & any activity she had loved . There was always singers or pet therapy or zoo lab or bingo . Something was always happening . My Mams restlessness due to her dementia meant she was prone to falls but the staff again protected mum so much .People say when dementia ends someone's life they lose their battle against dementia .Well this staff helped my Mum to win her battle by making sure she was happy ,safe ,interested & loved until & throughout her final moment. Thank you all x
Daily activities include all residents and staff take the time to link activities to the seasons and events such as VE Day. There is always a raffle or event happening.
Meals are excellent and varied. Kitchen staff were always accommodating when mum needed a special diet or meal.
There is a lovely homely feel to the communal areas. Mum loved to have her hair done and having regular chiropodist visits were good too. The staff in the home from housekeeping, kitchen, admin, carers and seniors/manager are all dedicated and caring towards residents and their families. Nothing is too much trouble for any of the staff.
My mum was happy living there and was extremely well cared for every day. As her daughter I visited nearly every day and felt like part of the family too.
I couldn't have left her in better hands.
I would certainly recommend Elizabeth House.
Elizabeth House has a cheery home from home feel to it which you notice at once. The home is clean and the food is good. A hairdresser visits once a week and the residents are encouraged to take part in activities. The new manager is full of enthusiasm and is introducing new ideas to make things even better. Every member of staff, from kitchen to management, is amazing. They all treat my Mum with care, respect and love. They take time for a chat with her and will give reassurance and a hug if needed. Dementia is a challenging illness so I have genuine respect for their patience. Any worries or concerns I might have are addressed quickly and I am kept informed at all times. Mum has been a resident for almost three years and I feel that I now have an extended family in Elizabeth House.
Bed Vacancies
Please contact us for latest vacancies.
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There are no upcoming events for Elizabeth House.
Awards / Recognitions (0)
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Accreditations
There are no accreditations posted yet for Elizabeth House.
Meet the Team (1)

experience across a variety of roles before achieving her goal of becoming a Home
Manager in 2025. Over the years, she has developed extensive knowledge of care
home management and holds NVQ Levels 2 and 3, as well as the Level 5 Manager’s
Award in Health and Social Care. Sarah is also a trained medicator and a first aider.
With more than 7 years’ experience leading, residential, dementia, and specialistcare services, she is passionate about delivering high-quality, person-centred care.
She is committed to maintaining the organisation’s reputation as an inclusive care
provider where kindness, dignity, and respect are at the heart of everything
delivered.
Her focus extends beyond enhancing the quality of care for residents; she is equallydedicated to fostering a positive and supportive environment for staff, families, and
visitors. She believes strongly in purposeful mentoring and understands that strong
relationships create resilient teams, which in turn achieve exceptional outcomes.
Her greatest strengths lie in her unwavering dedication to professional,compassionate care and her ability to nurture an open, supportive culture where
learning and growth are encouraged. Sarah is dedicated in ensuring each service
user feels at home while under going care at Elizabeth House, as she understands
how hard the process is on families and service users.
Frequently Asked Questions about Elizabeth House
What types of Care is Elizabeth House registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Elizabeth House have?
There are 35 Single Rooms.
What are the Facilities & Services at Elizabeth House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Elizabeth House to the centre of Middlesbrough?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elizabeth House to verify any information. View our terms and conditions. Elizabeth House has an Enhanced Service -more info.