Elizabeth House

The staff at the care home have more than exceeded my expectations. I'd had a tough time at a previous home. I was in for the full 3 weeks. I was there & ended up back in hospital. From the first few minutes of been here not 1 staff member has let me down from changing my room to make things easier to other little things 100% reliable and professional be sad if I have to leave.

My mother is always looked after with the best possible care for her needs, the staff go above and beyond to see she is looked after 24 hours 7 days a week. Very pleased with all staff, thank you.

My dad has been in Elizabeth House since October 2025. The staff are amazing, the care and attention give to my dad is amazing. My dad has never looked so healthy, happy and cared for, for a long time. The staff are so caring and have support dad and the whole family through an awful situation we have found ourselves in. Sarah the manager has been outstanding at doing whats best for dad, putting our minds at ease over different concerns we have. A very big thank you to Sarah and all her staff.

Sarah the manager here is absolutely fab and happy to help whenever I have questions or worries about my mum they understand my anxiety with me living so far away I'm always on the phone.

My nana was very reluctant to be put into a care home following her dementia getting worse i cannot recommend this care home any more than i do already staff are amazing at what they do day in day out! .. all care needs are.met with massive smiles on their faces everyday! Always have entertainment on for the residents so never bored .. thank you so much for everything

The staff in Elizabeth House are amazing in every aspect of there care for my mother. I cant praise them highly enough. The care for my mother as if she was their own.

Very good. Look after mum very well, everyone is fabulous.

This is my 2nd time at Elizabeth House upon my request. The care home is 2nd to none from the building and facilities, right through to staff and management. I have always been treated with the utmost respect, and nothing is ever too much trouble, day or night. I do however, understand that I won't be here forever, but I will be sad to leave. I have no negative comments at all to say about the care home, and I would recommend Elizabeth House to any future residents.

My mother has resided at Elizabeth House since December 24. The care and support she receives is great. The staff are always very pleasant and helpful, and make you feel very welcome. my mother has settled in nicely, which is down to the care and support she's received from day 1. She loves to interact with group sessions and is very happy.

Thank you Elizabeth House xx

My mother In law has been in care of Elizabeth house care home for over a decade she was moved here following a safeguarding issue from her previous home she has had the best care and the staff treat her like a family member i could not imagine her living anywhere else the care the compassion and the understanding of my mother in laws needs are second to none (swear words) are appropriate in her mind she likes being spoken to like a human not a care patient and the staff 100 percent have cared to her needs forever and a lifetime the have a person centred approach which is so needed and as a family member I have made a family the carehome staff team as she is the longest resident still standing (or sitting cause she can't stand ) I hand in heart have nothing negative to say about the service the staff and the care absolutely amazing

My mother entered Elizabeth House in 2019 and lived there for half a decade . During this time she was truly loved and cared for by this wonderful staff and manager. They work so hard always showing compassion & understanding of conditions such as dementia . Through covid they kept my Mum safe and well & protected their residents. They kept things fun for them during the scariest of times . They could always tell me about my Mum how she had been that day any health concerns they had felt she needed support with & any activity she had loved . There was always singers or pet therapy or zoo lab or bingo . Something was always happening . My Mams restlessness due to her dementia meant she was prone to falls but the staff again protected mum so much .People say when dementia ends someone's life they lose their battle against dementia .Well this staff helped my Mum to win her battle by making sure she was happy ,safe ,interested & loved until & throughout her final moment. Thank you all x

I would certainly recommend Elizabeth House.

Elizabeth House has a cheery home from home feel to it which you notice at once. The home is clean and the food is good. A hairdresser visits once a week and the residents are encouraged to take part in activities. The new manager is full of enthusiasm and is introducing new ideas to make things even better. Every member of staff, from kitchen to management, is amazing. They all treat my Mum with care, respect and love. They take time for a chat with her and will give reassurance and a hug if needed. Dementia is a challenging illness so I have genuine respect for their patience. Any worries or concerns I might have are addressed quickly and I am kept informed at all times. Mum has been a resident for almost three years and I feel that I now have an extended family in Elizabeth House.