Elizabeth House

Elizabeth Street, North Ormesby, Middlesbrough TS3 6HE
Review Us
8.9 4 Reviews
  • Elizabeth House, Middlesbrough
Elizabeth House Care Home offers exceptional residential and dementia care in Middlesbrough.

Luxury, comfort, and compassionate care in the heart of North Ormesby, proudly serving older people across Middlesbrough, Cumbria, Redcar & Cleveland, Stockton-on-Tees, Hartlepool, and Darlington.

Elizabeth House Care Home is one of Middlesbrough’s most spacious and well-appointed care homes, offering exceptional residential, respite, and dementia care. The highly skilled and dedicated team delivers personalised support with professionalism, dignity, and compassion, ensuring every resident feels valued and at home.

Located in North Ormesby, Elizabeth House combines luxury and exclusivity with the highest standards of care. Purpose-built in 2010, the home features 35 modern, en-suite single bedrooms—among the largest in the area—each beautifully decorated and equipped with wall-mounted televisions offering over 100 Freeview channels.

Every resident receives a detailed individual assessment to ensure their needs, preferences, and well-being are fully supported. The home also features two secure gardens to the front and rear, providing peaceful outdoor spaces for relaxation and social activities.

Residents enjoy freshly prepared meals in the elegant Elizabethan Restaurant or the smaller bistro overlooking the garden and feature fountain. Menus are thoughtfully designed to suit all dietary needs and preferences.

Spacious communal areas include a large lounge with a hearing loop system, a bright conservatory, and a comfortable sunroom. Additional amenities include an on-site hair salon and a vibrant programme of activities promoting social engagement and well-being.

A hallmark of Elizabeth House is its exclusivity. With capacity for just 35 residents, it offers a warm, community-focused environment where each individual receives the attention, respect, and quality care they truly deserve.
Show Elizabeth House on the Map

Care Provided by Elizabeth House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £955
  • Self-Funded Residential Dementia Care: £995 – £1050
  • RESPITE Self-Funded Residential Care: £995 – £1075
  • RESPITE Self-Funded Residential Dementia Care: £995 – £1100

Council funding from £837.20 weekly


Self funding from £955 weekly

These prices are only a guideline, please contact Elizabeth House to find out the exact price for your requirements.

Contact Elizabeth House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Elizabeth House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Sarah Wanless (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • The team warmly invite you to visit them and spend time with your loved once. The friendly team will be delighted to welcome you and show you around.

Parking

  • There are ample parking spaces for the visitors.

Elizabeth House Reviews (4)

8.9

Elizabeth House has a Review Score of 8.9 (8.925) out of 10, based on 4 reviews in the last 2 years.
Over all time Elizabeth House has 4 reviews.

Overall Experience
  • 4
  • 0
  • 0
  • 0
  • 0
Date Published
  • 4
  • 4
  • 4
  • 4
  • 0
Reviewer Connection to Elizabeth House
  • 3
  • 1
Total of 4, showing 1-4
Review from Susan D (Daughter-in-law of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother In law has been in care of Elizabeth house care home for over a decade she was moved here following a safeguarding issue from her previous home she has had the best care and the staff treat her like a family member i could not imagine her living anywhere else the care the compassion and the
understanding of my mother in laws needs are second to none (swear words) are appropriate in her mind she likes being spoken to like a human not a care patient and the staff 100 percent have cared to her needs forever and a lifetime the have a person centred approach which is so needed and as a family member I have made a family the carehome staff team as she is the longest resident still standing (or sitting cause she can't stand ) I hand in heart have nothing negative to say about the service the staff and the care absolutely amazing
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elizabeth F (Daughter of Resident) published on 30 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother entered Elizabeth House in 2019 and lived there for half a decade . During this time she was truly loved and cared for by this wonderful staff and manager. They work so hard always showing compassion & understanding of conditions such as dementia . Through covid they kept my Mum safe and
well & protected their residents. They kept things fun for them during the scariest of times . They could always tell me about my Mum how she had been that day any health concerns they had felt she needed support with & any activity she had loved . There was always singers or pet therapy or zoo lab or bingo . Something was always happening . My Mams restlessness due to her dementia meant she was prone to falls but the staff again protected mum so much .People say when dementia ends someone's life they lose their battle against dementia .Well this staff helped my Mum to win her battle by making sure she was happy ,safe ,interested & loved until & throughout her final moment. Thank you all x
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Diane P (Daughter of Resident) published on 22 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident in Elizabeth House for 6 years. Her room was spacious with en-suite bathroom and shower on the ground floor.
Daily activities include all residents and staff take the time to link activities to the seasons and events such as VE Day. There is always a raffle or event happening.
Meals
are excellent and varied. Kitchen staff were always accommodating when mum needed a special diet or meal.
There is a lovely homely feel to the communal areas. Mum loved to have her hair done and having regular chiropodist visits were good too. The staff in the home from housekeeping, kitchen, admin, carers and seniors/manager are all dedicated and caring towards residents and their families. Nothing is too much trouble for any of the staff.
My mum was happy living there and was extremely well cared for every day. As her daughter I visited nearly every day and felt like part of the family too.
I couldn't have left her in better hands.
I would certainly recommend Elizabeth House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E F (Daughter of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Elizabeth House has a cheery home from home feel to it which you notice at once. The home is clean and the food is good. A hairdresser visits once a week and the residents are encouraged to take part in activities. The new manager is full of enthusiasm and is introducing new ideas to make things even
better. Every member of staff, from kitchen to management, is amazing. They all treat my Mum with care, respect and love. They take time for a chat with her and will give reassurance and a hug if needed. Dementia is a challenging illness so I have genuine respect for their patience. Any worries or concerns I might have are addressed quickly and I am kept informed at all times. Mum has been a resident for almost three years and I feel that I now have an extended family in Elizabeth House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.9 (8.925)

Overview of Review Score

The Review Score of 8.9 (8.925) out of 10 for Elizabeth House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.979 for Elizabeth House is calculated as follows: ( (46 Excellents x 5) + (1 Goods x 4) ) ÷ 47 Ratings = 4.979
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.946 Points relating to the number of positive Reviews for Elizabeth House is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 4 Positive Reviews ÷ 7 = 0.571
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Sarah

Sarah Wanless

Job Title: Registered Manager Joined: 2017

Sarah began her career in Health and Social Care at the age of 33, gaining
experience across a variety of roles before achieving her goal of becoming a Home
Manager in 2025. Over the years, she has developed extensive knowledge of care
home management and holds NVQ Levels 2 and 3, as well as the Level 5 Manager’s
Award in Health and Social Care. Sarah is also a trained medicator and a first aider.


With more than 7 years’ experience leading, residential, dementia, and specialist
care services, she is passionate about delivering high-quality, person-centred care.
She is committed to maintaining the organisation’s reputation as an inclusive care
provider where kindness, dignity, and respect are at the heart of everything
delivered.


Her focus extends beyond enhancing the quality of care for residents; she is equally
dedicated to fostering a positive and supportive environment for staff, families, and
visitors. She believes strongly in purposeful mentoring and understands that strong
relationships create resilient teams, which in turn achieve exceptional outcomes.


Her greatest strengths lie in her unwavering dedication to professional,
compassionate care and her ability to nurture an open, supportive culture where
learning and growth are encouraged. Sarah is dedicated in ensuring each service
user feels at home while under going care at Elizabeth House, as she understands
how hard the process is on families and service users.

Frequently Asked Questions about Elizabeth House

What types of Care is Elizabeth House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Elizabeth House have?

There are 35 Single Rooms.

What are the Facilities & Services at Elizabeth House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Elizabeth House to the centre of Middlesbrough?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elizabeth House to verify any information. View our terms and conditions. Elizabeth House has an Enhanced Service - more info.