Llannon Road, Upper Tumble, Llanelli SA14 6BU
Group: Fieldbay Ltd
Person in charge: Avril Pickett (Manager)
Local Authority / Social Services: Carmarthenshire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 65 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Parkinson's Disease • Visual Impairment
Admission Information: Ages 60+.
Languages Spoken by Staff (other than English): Welsh
Single Rooms: 65
Rooms with ensuite WC: 65
Facilities & Services: Palliative Care • Respite Care • Separate Dementia Care Unit • Pets by arrangement • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care and Social Services Inspectorate Wales* Report on Cwm Gwendraeth: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
Cwm Gwendraeth has a Review Score of 7.8 (7.827)
The Review Score of 7.8 (maximum of 10) for Cwm Gwendraeth is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Cwm Gwendraeth in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for Cwm Gwendraeth is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.077 Points relating to the number of positive Reviews for Cwm Gwendraeth is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 13 positive Reviews (65 registered maximum number of service users ÷ 5). 1 Reviews ÷ 13 Target = 0.077
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Yvonne T (Sister of Resident) on Thursday 26 January 2017. Relates to September 2016.
Gwalia Mynydd Mawr is such a lovely, happy place. As a family, we cannot sufficiently express our gratitude for the care provided to our brother in the 18 months he lived there. Our brother was in the Twyi residential unit. The very nice modern unit is maintained on a daily basis to a very good standard. The relaxed and friendly environment is created by the extraordinarily kind and friendly team. Each unit known as 'clusters' cater to just 13 residents this maintains the small 'homely' feeling.The small kitchen within the unit is available at all times for the residents and/or their visitors to use. Unlucky for the person who puts the kettle on and announces this fact. So often got 'caught ' into making cuppas for all!
As a family, we have happy memories of the time our brother lived within this lovely cluster. Our heartfelt thanks to all the staff in Twyi residential unit. Thank you all.
How likely would you be to recommend Cwm Gwendraeth? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
Lisa Kieh, Head of Nursing at Cwm Gwendraeth responded to this review on 26 Jan 2017:
Thank you for your heartfelt review which describes our home and staff team so well. Your family and your brother are much missed.
There are currently no Care Home Idol entrants who have performed at Cwm Gwendraeth