






Welcome to Clifton House
Clifton House is a welcoming 6-bedroom home providing high-quality care and support for adults with learning disabilities and mental health needs. The team are committed to creating a safe, supportive, and inclusive environment where every individual can thrive, feel valued, and live as independently as possible.
The dedicated team of staff are fully trained and bring specialist knowledge to their roles. They are proud to have champions in...
Care Provided by Clifton House
Primary Care Categories
- Older Person Care
- Learning Disability / Autism
- Mental Health Condition
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 6 Service Users
Other Care Provided
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Fees provided upon assessment
Contact Clifton House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Stepping Stone Independent Living Ltd
- Private Owned
Person in charge
- Sineade Moses(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages from 18 to 89
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2020
Room Information
- Single Rooms (6)
Visiting
- visiting for Manager - 09:30-17:00 Monday-Thursday Service Users visiting times - any time between 8:00-22:00 | Parking Info: Drive available located to front of building
Parking
- There is a Drive at the front of the home that can hold up to 3 vehicles
Clifton House Reviews (11)
Over all time Clifton House has 11 reviews.
I can not praise the staff at Clifton House enough for all they have done for my mom. I greatly appreciate all the hard work and dedication towards the service users. The staff are kind and considerate and go above and beyond for the service users. I would 100 percent recommend it.
Thank you for your review - we appreciate this and are so happy you are happy with our service.
The team are absolutely incredible, super patient, understanding and compassionate. They really take the time to get to know the residents and family and really respect and take on board relatives' views and thoughts. They have really made my sister feel at home, comfortable and safe, she feels she has a safe space to talk about her thoughts feelings and concerns. My sister has come on leaps and bounds and the team have shared my love to see her flourish and grow in her confidence and independence. So many worries have been eased by such a wonderful supportive team. We are so grateful. Thank you for everything!
Making sure they all live in a fun, friendly and clean house and helping with their day-to-day needs and taking them on activities.
The staff are lovely. The facilities are good. They look after their users with the greatest care. Friendly staff. The activities are good too. They care and treat everyone with kindness, respect, compassion and dignity.
The staff are amazing in what they do for people outside of work and inside of work. All the activities they do for the public are amazing and all the stuff they do, including the raffle. I’ve never ever seen a care home so clean inside and out.
I think it’s not a boring-looking place.
But the only thing is that because I struggle with psychotic thoughts I do really struggle, but I do try in life.
Since I have been a service user at Clifton House, I have found I have enjoyed living at Clifton House. The staff are nice and polite and the house is clean and tidy. The staff are good at the job and help me.
Clifton House is a fantastic care home; you get made to feel at home when you visit! I have the home page on Facebook, and you get to see how fun the house really is! The service users look really happy and looked after. Would definitely recommend.
Keep up the good work all.
We were assured that the staff were trained NVQ level 3 before he started. However they did not state they were trained in Autism or Challenging Behaviour, and in hindsight, they weren't trained in either.
They had problems communicating with my lad (he is non-verbal) and twice, in a period of six months or so, I had to collect him early.
They had the same tools I have to cope with him but were constantly ringing asking questions about how to deal with him.
At the end of the day, we were let down by them with their inabilty to cope with him, and it resulted in them cancelling his contract with no notice.
Sorry to see that you were disappointed with the care that your son received. I must inform you that all employees at Clifton House all hold a NVQ Level 2 and 3 in Health and Social Care, they all hold training in Supporting Adults with Autism, Challenging Behaviours, Learning...
Very friendly staff and highly professional, service users are very respected and have a great opportunity to do lots of activities within the community. Very clean facilities would highly recommend.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 April 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Clifton House.
There are no upcoming events for Clifton House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Clifton House.
Accreditations
There are no accreditations posted yet for Clifton House.
Meet the Team (10)

Sineade became part of our family in 2020 and has grown with us ever since. Starting as a Bank Support Worker, she worked her way up through roles as Team Leader and Deputy Manager before becoming our Home Manager.
She’s passionate about making sure everyone in the home feels valued, respected, and included. Sineade believes in treating every individual equally and takes great pride in supporting and celebrating the LGBTQ+ community, encouraging Service Users to get involved in each event and celebration.
Sineade has completed her Care Certificate, NVQ Level 3, and NVQ Level 5 in Health & Social Care.She’s also our dedicated Oral Care Champion and Freed Champion, always leading by example when it comes to promoting health, happiness, and inclusion.
Sineade is also a qualified Safeguarding Trainer, delivering yearly Safeguarding Practitioner sessions to support and upskill our staff team

Chelsie joined the company in 2019 and has grown through the ranks from Bank Support Worker to Team Leader. Her dedication, positivity, and genuine care for others shine through in everything she does.
Chelsie helps support the Home Manager with the day-to-day running of Clifton House, including maintaining compliance and ensuring the home continues to provide the highest standards of care.
She has achieved her NVQ Level 3 and NVQ Level 4 in Health & Social Care and is passionate about promoting a great quality of life for all our Service Users. Chelsie makes sure there are plenty of fun activities, days out, and holidays for everyone to enjoy.
She is also proud to be an Oral Care Champion and Freed Champion, helping to promote health, well-being, and inclusion throughout the home.

Colleen joined our team in August 2018 and has been a valued part of our home ever since. She’s a dedicated and compassionate Support Worker who always goes the extra mile to make a difference in the lives of our Service Users.
As a Key Worker, Colleen takes great pride in building strong, trusting relationships and ensuring that the people she supports receive the very best care.
She has completed her Care Certificate and NVQ Level 3 in Health & Social Care, and she continues to grow her knowledge and skills every day.
Colleen also serves as a Falls Champion and FREED Champion, helping to promote safety, well-being, and positive health throughout the home.

Amber began her employment with the Company in September 2020.
Since joining, she has consistently demonstrated dedication and passion in her role.
Amber has successfully completed her Care Certificate and is currently working towards her NVQ Level 3 in Health and Social Care.
In addition, she serves as both an Oral Care Champion and a FREED Champion.

Tegan began her employment at Clifton House in January 2022.
Since joining the team, she has proven to be an excellent Support Worker and is highly valued and well-liked by all of the service users.
Tegan has completed a Diploma in Health and Social Care and is currently working towards her NVQ Level 3 in Health and Social Care.
In addition, she serves as both an Oral Care Champion and a FREED Champion.

Hayley began her employment with Clifton House in 2022.
Since joining the team, she has demonstrated great passion and commitment in her role as a Support Worker and continues to thrive within the service.
Hayley has successfully completed her NVQ Level 3 in Health and Social Care and also serves as a keyworker to one of our service users.
In addition, Hayley is a FREED Champion.

Philip joined our team on 09.04.2026 and has already made a wonderful impression on both our residents and staff team. He also works at our sister home, Regis House, where he continues to provide excellent support and care.
Philip is currently working towards completing his Care Certificate, medication training, and other essential training as part of his professional development within the care sector.
He has quickly become a great asset to the team, bringing kindness, positivity, and compassion into the home every day. Philip has a natural ability to make our service users feel happy, comfortable, and well supported, helping to create a warm and welcoming environment for everyone.
We are delighted to have Philip as part of our team and look forward to celebrating many more achievements, milestones, and successful years with him in the future

Bander joined Clifton House in February 2024 and works across both Clifton House and our sister home, Regis House. Since joining the team, he has become a valued member of staff, bringing kindness, dedication, and a positive attitude to every shift.
Bander has successfully completed his Care Certificate and is also our FREED and Oral Care Champion, helping to promote best practice and high-quality care for our residents.
Known for his warm and friendly nature, Bander is a pleasure to work with. Residents genuinely enjoy spending time with him and always appreciate seeing him on shift. His compassionate approach and commitment to providing person-centred care make him a fantastic member of our team.
Whether he's supporting our residents with a smile or entertaining everyone at the Clifton House Christmas party with a memorable Michael Jackson karaoke performance, Bander brings enthusiasm, positivity, and plenty of laughter wherever he goes!

Chioma joined the company in 2023 and works across both Clifton House and our sister home, Regis House, where she provides dedicated support during night and sleep shifts.
She is a valued member of our team who is known for her caring nature, reliability, and positive attitude. Chioma consistently provides compassionate, person-centred care, ensuring our residents feel safe, comfortable, and well supported throughout the night.
A pleasure to be around, Chioma brings warmth, kindness, and a wonderful sense of fun to every shift. Her cheerful personality brightens the home, and our residents always enjoy the laughter and positive energy she brings, making her a much loved member of the Clifton House and Regis House family.

Courtney first joined Clifton House in 2022 before taking some time away from the team. We were delighted to welcome her back in 2026, and she has been thriving in her role ever since. Residents appreciate Courtney's kindness, patience, and genuine care, and she always goes the extra mile to help people feel comfortable, supported, and at home. We are so pleased to have her back as part of our team.
Frequently Asked Questions about Clifton House
What types of Care is Clifton House registered for?
Older Person Care, Learning Disability / Autism, Mental Health Condition, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Clifton House have?
There are 6 Single Rooms.
What are the Facilities & Services at Clifton House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Clifton House to the centre of Oldbury?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clifton House to verify any information. View our terms and conditions. Clifton House has an Enhanced Service -more info.