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Clifton House

7 Clifton Close, Oldbury, West Midlands B69 4TT
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Clifton House, Oldbury
Clifton House, Oldbury
Clifton House, Oldbury

Welcome to Clifton House

Clifton House is a welcoming 6-bedroom home providing high-quality care and support for adults with learning disabilities and mental health needs. The team are committed to creating a safe, supportive, and inclusive environment where every individual can thrive, feel valued, and live as independently as possible.

The dedicated team of staff are fully trained and bring specialist knowledge to their roles. They are proud to have champions in...  

Care Provided by Clifton House

Primary Care Categories

  • Older Person Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 6 Service Users

Other Care Provided

  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees provided upon assessment

Contact Clifton House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sineade Moses(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages from 18 to 89

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (6)

Visiting

  • visiting for Manager - 09:30-17:00 Monday-Thursday Service Users visiting times - any time between 8:00-22:00 | Parking Info: Drive available located to front of building

Parking

  • There is a Drive at the front of the home that can hold up to 3 vehicles

Clifton House Reviews (11)

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Over all time Clifton House has 11 reviews.

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Review from L C (Daughter of Resident) published on 10 June 2024 Submitted via Website
Overall Experience

I can not praise the staff at Clifton House enough for all they have done for my mom. I greatly appreciate all the hard work and dedication towards the service users. The staff are kind and considerate and go above and beyond for the service users. I would 100 percent recommend it.

Reply from Vicky Hughes, Home Manager at Clifton House

Thank you for your review - we appreciate this and are so happy you are happy with our service.

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Review from Laura C (Sister of Resident) published on 29 June 2023 Submitted via Website
Overall Experience

The team are absolutely incredible, super patient, understanding and compassionate. They really take the time to get to know the residents and family and really respect and take on board relatives' views and thoughts. They have really made my sister feel at home, comfortable and safe, she feels she has a safe space to talk about her thoughts feelings and concerns. My sister has come on leaps and bounds and the team have shared my love to see her flourish and grow in her confidence and independence. So many worries have been eased by such a wonderful supportive team. We are so grateful. Thank you for everything!

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Review from Adrian H (Regular Volunteer) published on 18 June 2023 Submitted via Website
Overall Experience
Great friendly and helpful staff, who go above and beyond to care for residents.

Making sure they all live in a fun, friendly and clean house and helping with their day-to-day needs and taking them on activities.

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Review from K H (Friend of Resident) published on 12 June 2023 Submitted via Website
Overall Experience

The staff are lovely. The facilities are good. They look after their users with the greatest care. Friendly staff. The activities are good too. They care and treat everyone with kindness, respect, compassion and dignity.

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Review from Bianca H (Regular Volunteer) published on 7 June 2023 Submitted via Website
Overall Experience

The staff are amazing in what they do for people outside of work and inside of work. All the activities they do for the public are amazing and all the stuff they do, including the raffle. I’ve never ever seen a care home so clean inside and out.

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Review from Chloe C (Resident / Service User) published on 17 April 2023 Submitted via Website
Overall Experience
I think the staff are really kind and caring to me, they respect my privacy and they do their best for me and yes they do help me.
I think it’s not a boring-looking place.

But the only thing is that because I struggle with psychotic thoughts I do really struggle, but I do try in life.

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No Rating
Review from Mathew M (Resident / Service User) published on 17 April 2023 Submitted via Website
Overall Experience

Since I have been a service user at Clifton House, I have found I have enjoyed living at Clifton House. The staff are nice and polite and the house is clean and tidy. The staff are good at the job and help me.

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Review from Emma L (Friend of Resident) published on 15 March 2022 Submitted via Website
Overall Experience

Clifton House is a fantastic care home; you get made to feel at home when you visit! I have the home page on Facebook, and you get to see how fun the house really is! The service users look really happy and looked after. Would definitely recommend.

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Review from Andrew D (Cousin of Resident) published on 15 March 2022 Submitted via Website
Overall Experience
I have a cousin staying at Clifton, and I’ve visited on many occasions over the last 18-months. I’ve always been made to feel very welcome. The property is always immaculate, and the care the service users receive is second to none. They do a wide range of activities and are professional and polite at all times I would highly recommend them.

Keep up the good work all.

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Review from Jason W (Father of Resident) published on 26 January 2022 Submitted via Website
Overall Experience
My son stayed here on respite in 2021. He has learning difficulties, Autism, challenging behaviour, and BRS.
We were assured that the staff were trained NVQ level 3 before he started. However they did not state they were trained in Autism or Challenging Behaviour, and in hindsight, they weren't trained in either.
They had problems communicating with my lad (he is non-verbal) and twice, in a period of six months or so, I had to collect him early.
They had the same tools I have to cope with him but were constantly ringing asking questions about how to deal with him.

At the end of the day, we were let down by them with their inabilty to cope with him, and it resulted in them cancelling his contract with no notice.

Reply from Vicky Hughes, Home Manager at Clifton House
Hi Jason,

Sorry to see that you were disappointed with the care that your son received. I must inform you that all employees at Clifton House all hold a NVQ Level 2 and 3 in Health and Social Care, they all hold training in Supporting Adults with Autism, Challenging Behaviours, Learning...  

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Review from Gaynor D (Friend of Resident) published on 25 June 2021 Submitted via Website
Overall Experience

Very friendly staff and highly professional, service users are very respected and have a great opportunity to do lots of activities within the community. Very clean facilities would highly recommend.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 April 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (10)

Sineade Moses
Sineade MosesJob Title:Home ManagerJoined: 2020

Sineade became part of our family in 2020 and has grown with us ever since. Starting as a Bank Support Worker, she worked her way up through roles as Team Leader and Deputy Manager before becoming our Home Manager.

She’s passionate about making sure everyone in the home feels valued, respected, and included. Sineade believes in treating every individual equally and takes great pride in supporting and celebrating the LGBTQ+ community, encouraging Service Users to get involved in each event and celebration.

Sineade has completed her Care Certificate, NVQ Level 3, and NVQ Level 5 in Health & Social Care.

She’s also our dedicated Oral Care Champion and Freed Champion, always leading by example when it comes to promoting health, happiness, and inclusion.

Sineade is also a qualified Safeguarding Trainer, delivering yearly Safeguarding Practitioner sessions to support and upskill our staff team

Chelsie Cox
Chelsie CoxJob Title:Team LeaderJoined: 2019

Chelsie joined the company in 2019 and has grown through the ranks from Bank Support Worker to Team Leader. Her dedication, positivity, and genuine care for others shine through in everything she does.

Chelsie helps support the Home Manager with the day-to-day running of Clifton House, including maintaining compliance and ensuring the home continues to provide the highest standards of care.

She has achieved her NVQ Level 3 and NVQ Level 4 in Health & Social Care and is passionate about promoting a great quality of life for all our Service Users. Chelsie makes sure there are plenty of fun activities, days out, and holidays for everyone to enjoy.

She is also proud to be an Oral Care Champion and Freed Champion, helping to promote health, well-being, and inclusion throughout the home.

Colleen Dearn
Colleen DearnJob Title:Support WorkerJoined: 2018

Colleen joined our team in August 2018 and has been a valued part of our home ever since. She’s a dedicated and compassionate Support Worker who always goes the extra mile to make a difference in the lives of our Service Users.

As a Key Worker, Colleen takes great pride in building strong, trusting relationships and ensuring that the people she supports receive the very best care.

She has completed her Care Certificate and NVQ Level 3 in Health & Social Care, and she continues to grow her knowledge and skills every day.

Colleen also serves as a Falls Champion and FREED Champion, helping to promote safety, well-being, and positive health throughout the home.

Amber-Star Powell
Amber-Star PowellJob Title:Support WorkerJoined: 2020

Amber began her employment with the Company in September 2020.

Since joining, she has consistently demonstrated dedication and passion in her role.

Amber has successfully completed her Care Certificate and is currently working towards her NVQ Level 3 in Health and Social Care.

In addition, she serves as both an Oral Care Champion and a FREED Champion.

Tegan Dearn
Tegan DearnJob Title:Support WorkerJoined: 2022

Tegan began her employment at Clifton House in January 2022.

Since joining the team, she has proven to be an excellent Support Worker and is highly valued and well-liked by all of the service users.

Tegan has completed a Diploma in Health and Social Care and is currently working towards her NVQ Level 3 in Health and Social Care.

In addition, she serves as both an Oral Care Champion and a FREED Champion.

Hayley Tanner
Hayley TannerJob Title:Support WorkerJoined: 2022

Hayley began her employment with Clifton House in 2022.

Since joining the team, she has demonstrated great passion and commitment in her role as a Support Worker and continues to thrive within the service.

Hayley has successfully completed her NVQ Level 3 in Health and Social Care and also serves as a keyworker to one of our service users.

In addition, Hayley is a FREED Champion.

Philip Thomas
Philip ThomasJob Title:Support WorkerJoined: 2026

Philip joined our team on 09.04.2026 and has already made a wonderful impression on both our residents and staff team. He also works at our sister home, Regis House, where he continues to provide excellent support and care.

Philip is currently working towards completing his Care Certificate, medication training, and other essential training as part of his professional development within the care sector.

He has quickly become a great asset to the team, bringing kindness, positivity, and compassion into the home every day. Philip has a natural ability to make our service users feel happy, comfortable, and well supported, helping to create a warm and welcoming environment for everyone.

We are delighted to have Philip as part of our team and look forward to celebrating many more achievements, milestones, and successful years with him in the future

Bander Adam
Bander AdamJob Title:Support WorkerJoined: 2023

Bander joined Clifton House in February 2024 and works across both Clifton House and our sister home, Regis House. Since joining the team, he has become a valued member of staff, bringing kindness, dedication, and a positive attitude to every shift.

Bander has successfully completed his Care Certificate and is also our FREED and Oral Care Champion, helping to promote best practice and high-quality care for our residents.

Known for his warm and friendly nature, Bander is a pleasure to work with. Residents genuinely enjoy spending time with him and always appreciate seeing him on shift. His compassionate approach and commitment to providing person-centred care make him a fantastic member of our team.

Whether he's supporting our residents with a smile or entertaining everyone at the Clifton House Christmas party with a memorable Michael Jackson karaoke performance, Bander brings enthusiasm, positivity, and plenty of laughter wherever he goes!

Chioma Nwatu
Chioma NwatuJob Title:Support WorkerJoined: 2023

Chioma joined the company in 2023 and works across both Clifton House and our sister home, Regis House, where she provides dedicated support during night and sleep shifts.

She is a valued member of our team who is known for her caring nature, reliability, and positive attitude. Chioma consistently provides compassionate, person-centred care, ensuring our residents feel safe, comfortable, and well supported throughout the night.

A pleasure to be around, Chioma brings warmth, kindness, and a wonderful sense of fun to every shift. Her cheerful personality brightens the home, and our residents always enjoy the laughter and positive energy she brings, making her a much loved member of the Clifton House and Regis House family.

Courtney Penn
Courtney PennJob Title:Support WorkerJoined: 2026

Courtney first joined Clifton House in 2022 before taking some time away from the team. We were delighted to welcome her back in 2026, and she has been thriving in her role ever since. Residents appreciate Courtney's kindness, patience, and genuine care, and she always goes the extra mile to help people feel comfortable, supported, and at home. We are so pleased to have her back as part of our team.

Frequently Asked Questions about Clifton House

What types of Care is Clifton House registered for?

Older Person Care, Learning Disability / Autism, Mental Health Condition, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Clifton House have?

There are 6 Single Rooms.

What are the Facilities & Services at Clifton House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Clifton House to the centre of Oldbury?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clifton House to verify any information. View our terms and conditions. Clifton House has an Enhanced Service -more info.