Deveron House Reviews (1)
8.0
Deveron House has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Deveron House has 1 review.
Review from Ivor T (Husband of Resident) published on 13 March 2026
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Highly recommend this care home, excellent room , fantastic management and staff from cleaners to nurses, all washing done ironed and returned to room, room cleaned every day, food excellent..Care homeo in lovely area right next to supermarket also bus stop right outside. The only qualm I have is wee
bit short of staff on duty at weekends.
Cheers
Ivor T.
Cheers
Ivor T.
Reply from Kirsty Jones, Home Manager at Deveron HouseThank you so much for your lovely review. I feel so privileged to be able to work in this gorgeous home. Please let me reassure you that staffing numbers are exactly the same at the weekends except for the management team who work Monday to Friday. We are lucky that our team is so supportive ensuring we have never had the need to use agency staff. . Thank you again. I shall bear this comment in mind and pop in at weekends from time to time.
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Facilities
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Care / Support
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Cleanliness
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Treated with Dignity
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Food & Drink
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Staff
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Activities
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Management
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Safety / Security
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Rooms
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Value for Money
Current
Review Score: 8.0 (8.000)
Overview of Review Score
The Review Score of 8.0 (8.000) out of 10 for Deveron House is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.
- The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Deveron House is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.083 Points relating to the number of positive Reviews for Deveron House is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
- 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
- 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 1 Positive Reviews ÷ 12 = 0.083
- When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.