What types of Care is Harborne Lane Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Harborne Lane Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Harborne Lane Nursing Home to the centre of Birmingham?

3.1 mile(s) as the crow flies, distance by road may be significantly further.

Harborne Lane Nursing Home, 247 Harborne Lane, Selly Oak, Birmingham, West Midlands B29 6TG

Review from O G (Husband of Resident) published on 24 September 2025 Submitted via Postal Card • Report

Overall Experience

Harborne Lane is 5-star, very respected care home offering well above average residential care, and a very active management and administration team ensures the extra mile. All staff receive food supervision and training, home accommodation offers high cleanliness with full laundry service, and hygiene

on all used equipment is daily reviewed. Hospital and high class shopping close to the home with excellent care, parking also well provided, landscape gardens for residents, GPS attendance and a care team on site. All rooms have own toilets/showers, TV call buttons. Also, room for visitors, the entertainment team provide many options available to include cake/sicuits, etc, get-togethers.

Reply from Mihaela Atasiei, Registered Manager at Harborne Lane Nursing Home

Thank you for your kind review. We're so pleased you value the care, cleanliness, and support we provide at Harborne Lane.

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Review from Justin B (Son of Resident) published on 19 September 2025 Submitted via Website • Report

Overall Experience

My mom moved into Harborne Lane Nursing Home in August 2025. From day one the carers and management have been so caring and helpful. Before my mom went to Harborne as a family we had cared for mom since her diagnosis it was a hard decision to take for us to seek help and support from people outside

of our family. Mom had a number of falls. After one of her falls she ended up in hospital and it was noted that mom needed way more than we as a family could offer mom was sent to a assessment center which was a hard time as it was far away after the manager came to see mom at the assessment center she confirmed that the home could meet moms needs. Mom hadn't slept in a bed for a long time before going to Harborne the management said their goal was getting mom in a bed . The assessment center had not been able to do this but on day one mom slept in a bed for four hours this was a monumental achievement and something I thought would take weeks not days. I only have good things to say.

Reply from Mihaela Atasiei, Registered Manager at Harborne Lane Nursing Home

Thank you for taking the time to share your experience with Harborne Lane Nursing Home. We understand how difficult it can be for families to make the decision to seek care, and we are honoured that you placed your trust in us to support your mom. We are so pleased to hear how well she has settled and that she was able to sleep in a bed from her very first day, which was a significant achievement. Our team is committed to providing compassionate and personalised care, and your kind feedback is greatly appreciated.

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Review from Naga P (Grandson of Resident) published on 16 September 2025 Submitted via Website • Report

Overall Experience

I am very pleased with the standard of care provided at this home. The staff demonstrate genuine compassion, professionalism, and patience, ensuring that residents are treated with dignity and respect at all times. Communication with families is excellent, and we are always kept well informed about

any changes or developments.
The home itself is clean, well-maintained, and provides a warm, welcoming environment. Rooms are comfortable and personal needs are always taken into account. The variety of activities offered helps residents remain engaged and active, contributing to their overall wellbeing.
Meals are of high quality, with consideration given to individual dietary requirements, and the dining experience is both enjoyable and sociable.
Overall, I have complete confidence in the care and support provided here. It offers both residents and their families peace of mind, knowing that loved ones are in safe and caring hands.

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Review from T E (Daughter of Resident) published on 5 September 2025 Submitted via Website • Report

Overall Experience

My mom has been well looked after since Oct 2024. Her room is always clean and fresh smelling. Mom's generally well presented and her clothes are kept clean by the laundry team. All carers look after mom in a caring manner and keep me well informed about how she's getting on, any gp attention or any

upsets.
There have been a few teething problems regarding her hearing aids being lost, damaged by being washed in the laundry, not being put in mom's ears, and sometimes not have working batteries in them. This has improved recently
Mom looks well and, although she's confused most of the time, she is always grateful for the care given to her.
Mom enjoys the activities provided and hopefully, the full programme will return once the new activities coordinator starts employment.
I have expressed concerns about TV content that is shown for a lot of the time. Wall to wall soap operas have never been my mom's choice of viewing. Maybe a bit more variety and music content could be explored

Reply from Mihaela Atasiei, Registered Manager at Harborne Lane Nursing Home

Thank you for your kind feedback. We are pleased to hear that your mom is well looked after and that you feel kept informed. We acknowledge the earlier issues with her hearing aids and are glad to hear there has been improvement we will continue to monitor this closely. We also appreciate your comments regarding TV content and will look into providing more variety, including music, to better suit residents' preferences.

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Review from S V (Husband of Resident) published on 2 September 2025 Submitted via Website • Report

Overall Experience

I would like to say that the Staff are all amazing and work hard the management team are all amazing and kind can't thank the team enough for the care and support of the residents.
So happy my relative gets the support he needs and it's alovely home clean and a happy place with stunning gardens.

Staff can't do enough to help you and always make you welcome.
Keep up the good work all

Reply from Mihaela Atasiei, Registered Manager at Harborne Lane Nursing Home

Thank you for your lovely feedback. We're so pleased you're happy with the care and support we provide, and we'll certainly keep it up. Your kind words mean a lot to the whole team.

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Review from P L (Son of Resident) published on 8 August 2025 Submitted via Website • Report

Overall Experience

My Mother was a resident of Harborne Lane Nursing Home for just under a year and a half. Every person that came into contact with my Mother was kind, respectful and caring. Managers, carers, the ladies who washed the clothes, chefs and those in charge of resident's activities.
We were always informed

of how my Mother was from medical attention to what she had been chatting about. It felt that she really had individual care and attention. There was always someone to ask questions to with information always given. Even after my Mother's death, they dealt with the family's feelings with thought and respect. Thank you.

Reply from Mihaela Atasiei, Registered Manager at Harborne Lane Nursing Home

Thank you for your kind words and for sharing your experience. It was a privilege to care for your mother, and we're glad you and your family felt supported. We will share your feedback with the whole team, as it means so much to know our care made a difference.Please accept our heartfelt condolences on your loss.With best wishes,The Harborne Lane Nursing Home Team

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Review from T M (Son of Resident) published on 26 June 2023 Submitted via Postal Card • Report

Overall Experience

Overall experience is good. Staff and cleanliness of the home are good. Food has recently been improved, ie. food prepared for my father's liking. Staff do advise when medicine, and food not eaten by my dad.

Reply from Gary Grant, Home owner at Harborne Lane Nursing Home

Thank you for your feedback, if you think that there are other areas that we could improve within our home we would love to hear from you. Please get in touch and let us know.
Kindest regards,
Gary

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Review from Rachel K (Daughter of Resident) published on 16 December 2022 Submitted via Website • Report

Overall Experience

My mum was admitted in April 2022 after a serious stroke. Not the most cheerful lady or accepting of care, she didn't understand what help she needed. We have been amazed by the care and attention that the manager, the deputy manager and the receptionist and the amazing team have shown to mum and also

to dad who visited almost daily. The loving way you supported us until mum's peaceful death in the home will long remain in our memory. It was a good day when I chanced upon your home and we will happily spread the word about your care.

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Review from A N (Friend of Resident) published on 23 November 2020 Submitted via Postal Card • Report

Overall Experience

When I visited in July it was restricted visiting but the staff were very welcoming as usual. They went above and beyond to make me and my friend comfortable during the pandemic.

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Review from E C (Husband of Resident) published on 4 November 2020 Submitted via Postal Card • Report

Overall Experience

The care home was purpose-built. Therefore the accommodation and facilities are excellent. The central heating system has been commented on several times and has to be monitored. I find it strange that there are no thermometers anywhere in the building. There is still a need for agency carers on occasions,

usually weekends, which brings the care standards down from excellent to good. There does not seem to be sufficient supervision of carers on those occasions. There are some excellent staff in other positions, i.e. admin, laundry and cleaning and they often provide care over and above their duties in order to make the residents more comfortable. The nurses are all excellent and provide nursing care of the highest standards.

Reply from Alison Mulligan, Home Manager at Harborne Lane Nursing Home

Thank you for submitting this review.
Showing your appreciation on this website is valued by everyone at Harborne Lane. It is always a pleasure to care for our residents.
Staff work hard and feel valued when they learn about reviews such as this.
We are grateful for your kind words.

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Review from Katy L (Sister of Resident) published on 10 September 2020 Submitted via Website • Report

Overall Experience

Thank you for the time and attention you gave to my sister whilst she was with you, it really was appreciated. Everyone was so thoughtful and attended to all her needs with a smile and a little chat. I can't thank you enough for the kindness and care she received from the staff.