Care Provided by Haven Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Haven Court to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- South Tyneside Integrated Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Sarah Sasmazer (Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (80)
Haven Court Reviews (2)
Haven Court has a Review Score of 7.8 (7.763) out of 10, based on 1 reviews in the last 2 years.
Over all time Haven Court has 2 reviews.
When you come from the same background as Haven Court, and it's your own family member it's hard to find somewhere, that has the standards you give in the same profession. My mam went into there for end of life. The staff were fantastic with my mam, she made 4 special friends which were staff,...
When you come from the same background as Haven Court, and it's your own family member it's hard to find somewhere, that has the standards you give in the same profession. My mam went into there for end of life. The staff were fantastic with my mam, she made 4 special friends which were staff, considering she didn't want to stay, the staff made her smile when she saw them. I can only praise the staff in Haven Court for the duty of care they provided to my mam. They treated my mam the same way I would have done in the profession for others I care for. If I had an issue they were straight onto it, if I required a GP to look over my mam as I was concerned it was done. The staff were very friendly towards me and my husband who had 5 minutes or more to actually come into my mams room and chat not only with my mam but with us. so thank you all at Haven Court your all superstars in my eyes and I am totally grateful and appreciate the care you give for my late mam.
Thank you for your kind words and it will be my pleasure to share your feedback with the team. It was our honour to look after your mum in her final days and I am glad that your experience was so positive during such a difficult time for you and your family.
My mother-in-law was admitted for rehabilitation after breaking her hip. We were all very impressed by the facilities but overwhelmed by the kindness and professionalism of the staff, from the receptionists, the carers, the nurses, the manager and the cleaners, nothing was too much trouble. We are...
My mother-in-law was admitted for rehabilitation after breaking her hip. We were all very impressed by the facilities but overwhelmed by the kindness and professionalism of the staff, from the receptionists, the carers, the nurses, the manager and the cleaners, nothing was too much trouble. We are especially thankful for the care that the male nurse who gave to my Mother in law, he was so kind and encouraging and the manager made sure that her room was moved after a problem. The meals are not the best but not everything can be perfect.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 December 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Haven Court.
There are no upcoming events for Haven Court.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Haven Court.
Accreditations
There are no accreditations posted yet for Haven Court.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Haven Court
What types of Care is Haven Court registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Haven Court have?
There are 80 Single Rooms.
What are the Facilities & Services at Haven Court?
Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Haven Court to the centre of South Shields?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
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