The Haven

31 Haven Road, Haverfordwest SA61 1DU
1 Review
  • The Haven, Haverfordwest

Care Provided by The Haven

Type of Service

    Residential Home
  • For a maximum of 14 Service Users

Primary Care Categories

  • Learning Disability / Autism
  • Mental Health Condition
  • Younger Adults

Length of Stay

  • Permanent Care

Facilities

Good to Know

Group/Owner

Local Authority / Social Services

Room Information

  • Single Rooms (14)
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The Haven Reviews (1)

Over all time The Haven has 1 review.

Overall Experience
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Reviewer Connection to The Haven
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Total of 1, showing 1-1
Review from A R (Mother of Resident) published on 22 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter moved to The Haven late summer 2023. I was very anxious at first as she is nonverbal and has very limited communication and relies on all needs to be met by caregivers. She also requires administration of medication for epilepsy and isn’t exactly compliant so that also worried me. I should
have trusted my instinct. To say my daughter settled in well is an understatement. Yes, there were a few ‘getting to know her’ moments but we as a family couldn’t be happier with her new ‘home from home’. When I visit she is always very settled, clean and well cared for, i.e. fingernails cut, fringe-trimmed, hair nicely plaited.
I have always found staff to be very kind, caring and understanding and very engaged with all residents.
The Haven should be praised for the excellent service they provide and I’m sure I speak on behalf of other parents when I say it is a huge comfort to know there are providers like The Haven, with genuinely lovely caring staff who really do care.
Reply from Tracy Heaven, Regional Manager at The HavenThank you so much for such a lovely review. I have shared your kind words with our team and it has meant so much to them that their hard work and dedication to the role is recognised and celebrated by yourself. It is a pleasure and a privilege to be able to support your loved one at The Haven. Thank you again for taking the time to share your experience of working with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Haven

What types of Care is The Haven registered for?

Learning Disability / Autism, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Haven have?

There are 14 Single Rooms.

How far is The Haven to the centre of Haverfordwest?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Haven to verify any information. View our terms and conditions. The Haven has an Basic Service - more info.