Provence House is a 72 bed care home, offering a welcoming, friendly home for its residents and visitors. Split into three distinct wings / units, it provides care for those living with dementia, but also those looking for a lifestyle choice, and the chance to put their feet up and be cared for. The service prides itself on offering care and support when it is needed, but as much independence...
Provence House is a 72 bed care home, offering a welcoming, friendly home for its residents and visitors. Split into three distinct wings / units, it provides care for those living with dementia, but also those looking for a lifestyle choice, and the chance to put their feet up and be cared for. The service prides itself on offering care and support when it is needed, but as much independence as people wish!
It is situated at the heart of Lavender Fields Care Village, which boasts a fully working pub, bistro, village store, post office facility, hairdressers, nail salon, and a gym and wellness centre, complete with changing rooms. There is also a large cinema / multi-function room, capable of splitting in half with wall dividers, allowing the space to be used for two different purposes at once.
Residents also have the chance to take part in the life of the home, with lots of different activities organised to suit residents interests. There is a dedicated minibus on site, which take residents in the care home (and close care bungalows) to and from trips, and can also be available to bring and return staff who are in need of assistance getting to / from work. Routine and pre-arranged trips into Pocklington for errands and appointments can also be arranged.
Healthy, delicious meals are prepared on site to suit individual residents' special dietary requirements. Residents in the care home can eat food prepared for the care home, but can also instead choose anything on the Hub's "The Lemon Tree" menu free of charge. Drinks for residents in The Stag are also free.
There are sumptuous, secure garden areas in the two internal courtyard spaces for all three wings to enjoy, with many of the bedrooms enjoying patio doors that back onto these areas. Some have more secluded, private and enlarged patio areas, too.
Contact Provence House to confirm what's included and get a personalised quote:
Our fees are open and transparent, with one set weekly fee of £1,976. All rooms are offered at the same rate, with no premium charges for particular rooms. Importantly, our fees do not increase if a resident’s care needs change, providing families with peace of mind that their loved one will continue to receive the support they need without additional charges as their needs evolve. Our fee includes accommodation, personalised care, meals and refreshments, activities, outings, laundry and access to our facilities. We believe in providing clarity, consistency and reassurance, allowing residents and their families to focus on what matters most: enjoying life at Lavender Fields Care Village.
Provence House has a Review Score of 9.7 (9.715) out of 10, based on 13 reviews in the last 2 years.
Over all time Provence House has 17 reviews.
They have also...
They have also been brilliant with me, always making time to let me know what mum has been doing and answering any questions. Mum has settled really well, has improved physically and mentally, genuinely seems happy and has made some good friends. Huge thank you for all your help and support
When my wife joined Provence House, she had been a different Care Home spent on the ground floor with all the other residents (unless she had visitors) She had no personal room to retire to during the day. There was little opportunity for entertainment and therapy. To walk into Provence for the...
Despite diagnosed Alzheimer's, my wife improved mentally and physically, in her own ways and spoke many times that she loved the Home and my opportunity for visits to spend many hours together. Thank you all.
The building, service, catering and facilities are all first class but the standout feature for me and my family was that they really do care and they looked after my wife, suffering from Parkinson's, for the last 16 months of her life in an exemplarary way and my sincere thanks to the whole team...
The building, service, catering and facilities are all first class but the standout feature for me and my family was that they really do care and they looked after my wife, suffering from Parkinson's, for the last 16 months of her life in an exemplarary way and my sincere thanks to the whole team for this, I have no reservations in writing this review and recommendation,
We came to the care village in april2025. Initial feeling was of making the right move for my wife which soon proved to be correct as my wife's health deteriorated quite rapidly. I had meetings with the whole of the care home team and we drew up plans which varied according to my wife's future...
Also the care wing has weekly visits from doctors and rapid response to the district nurses. In my view, this is the future of care for an ageing and infirm population.
Recently, my stepfathers health has deteriorated and he is now being cared for...
The concept of living within a supported village with access to care is not only a relief for family members, but it brings huge comfort for the residents themselves. Help is always on hand.
My Mum has been a resident of The Hollies for the past five months. The care and attention she receives from all the staff is exemplary. The facilities are first class and the food is delicious - so much so that Mum has become more adventurous in her tastes. Management and staff always have time...
My Mum has been a resident of The Hollies for the past five months. The care and attention she receives from all the staff is exemplary. The facilities are first class and the food is delicious - so much so that Mum has become more adventurous in her tastes. Management and staff always have time to listen to me if I have any concerns about how Mum is and always err on the side of caution about getting her checked for UTIs, etc. Whilst I see Mum very regularly, the staff always keep me abreast of updates in her treatment and demeanour in-between times. I've observed the staff on many occasions when they were unaware I was present and I can hand on heart say they treat the residents with the utmost care, compassion, friendliness and humour.
My Mum was a resident at Provence House, Laurel Wing for eight months before sadly passing away earlier this year. Choosing care for a much loved parent is a daunting and emotional experience, and having visited many homes, and doing my due diligence, I was more that delighted to find Lavender...
Mum's health and emotional needs were met on every level right to the end of her life, with calm dignity, respect and love from all the carers, staff and the Management Team. It became like a second home to me and I will be eternally grateful. I still visit when in the area and always receive the same warm welcome.
The activities...
I am forever grateful for the care and compassion shown to her. Nothing is ever too much to ask and for that we thank you, for everything!!
My sister in law has been a resident in the Oaks at Provence House for a year now. She has Downs and Young Onset Dementia. The home have been absolutely first class in the care they provide, and their whole approach has been one of 'can do'. We moved my sister in law from a care home which,...
The team worked with us to get to know her before the move and we had a real input into shaping her care plan ahead of the move, and have been involved since. The team have worked incredibly hard to get to know my sister in law, to understand her likes and dislikes and to work out ways of communicating with her now she is virtually non-verbal.
A year since my sister moved in, and it's flown past. We've had no issues whatsoever at all with the care, the facilities, the staff or the programmed activities. My sister is well cared for, and receiving first class care. The team are absolutely first class and work incredibly hard to provide the...
A year since my sister moved in, and it's flown past. We've had no issues whatsoever at all with the care, the facilities, the staff or the programmed activities. My sister is well cared for, and receiving first class care. The team are absolutely first class and work incredibly hard to provide the residents with an engaging programme of events. So so glad we found Lavender Fields!
My father received loving care at Provence House - Lavender Fields, nothing was too much trouble. The facilities are superb akin to a first class hotel.
My father received loving care at Provence House - Lavender Fields, nothing was too much trouble. The facilities are superb akin to a first class hotel.
What a breath of fresh air, at last a home designed specifically around the needs of residents but still feeling like a home. Attention has been given to people living with dementia, from good signage to bold colours demarcating various areas of the home, doorways look like doorways, not holes in...
What a breath of fresh air, at last a home designed specifically around the needs of residents but still feeling like a home. Attention has been given to people living with dementia, from good signage to bold colours demarcating various areas of the home, doorways look like doorways, not holes in the wall, natural light floods the home. The hub contains a functioning pub and bistro with restaurant level food that residents can eat anytime of day and relatives and friends can come in and order as though they were out for lunch. The carers are fantastic. Taking time to get to know residents, first names all round and each resident gets to move at their own pace and not some pre-determined timetable in the home. I write this as a relative who has moved his father-in-law from a home that although rated as good did not manage individual needs, but I am also writing this as a frailty clinician who has worked with hundreds of care homes and facilities, this is the best of them!
My mum was admitted to Provence House for emergency respite. She settled in quickly and decided she would stay. The environment is safe, well managed and beautifully clean. All staff have been just wonderful and taken the time to get to know us. Visiting is a nice treat - coffee, food, drinks...
I recommend without reservation.
My dad has settled into the care home since he arrived 3 months ago and seems happy there. The place itself is immaculate with lots of facilities both indoor and outdoor with its own post office, pub, shop and more! The staff seem friendly and helpful and are easy to communicate with, they also...
My dad has settled into the care home since he arrived 3 months ago and seems happy there. The place itself is immaculate with lots of facilities both indoor and outdoor with its own post office, pub, shop and more! The staff seem friendly and helpful and are easy to communicate with, they also offer assistance when I can't get there if things need to be done or relayed to my dad in my absence. I wouldn't hesitate to recommend. Thank you.
This is an outstanding facility. The welcome is warm and genuine and you immediately feel part of the family. They took the time to understand my husband's complex needs and I have total faith that the staff deliver an exemplary level of care. The surroundings are more like an hotel than a care...
This is an outstanding facility. The welcome is warm and genuine and you immediately feel part of the family. They took the time to understand my husband's complex needs and I have total faith that the staff deliver an exemplary level of care. The surroundings are more like an hotel than a care home which is refreshing and the central hub with its pub, gym, shop and cafe the ideal place for visitors to meet with their loved ones. Every single member of staff knows us by name and helps make our difficult journey just a little more bearable. I must single out the activity coordinator, her can-do attitude is truly inspiring. Thank you to every single member of the team.
This is a newly opened care facility and my husband stayed there for 1 week of respite care. Everything about this home is excellent and I have booked my husband in for a second week in July with a view to him becoming a full-time resident in due course. Because the home is new there are only a few...
This is a newly opened care facility and my husband stayed there for 1 week of respite care. Everything about this home is excellent and I have booked my husband in for a second week in July with a view to him becoming a full-time resident in due course. Because the home is new there are only a few residents at the moment which means it's a bit quiet but as more people arrive it will be much livelier I'm sure.
The level of care is outstanding. The staff always have time to talk about how my relative is settling in. Attention to detail is always paid, in record keeping and handover information. The environment is safe, clean, warm and calm. It is a very comfortable room with lovely furniture and an...
The level of care is outstanding. The staff always have time to talk about how my relative is settling in. Attention to detail is always paid, in record keeping and handover information. The environment is safe, clean, warm and calm. It is a very comfortable room with lovely furniture and an en-suite bathroom. The outside surroundings are peaceful and pleasant with courtyard gardens. It is good to know that my relative is safe and very well looked after. All her interests are carefully considered and the carers are helping her to adapt to a very different environment. It has a five-star rating from me. Communication is excellent.
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We are incredibly proud to share some wonderful news. Following a recent inspection by Care Inspections UK (CIUK), Provence House has officially been awarded the British Standard 8606:2019 Certificate in...
Having been recently nominated at the SBID design awards recently (sadly, we didn't win but congratulators to those who did), we have just heard that Provence House has been selected...
There are no upcoming events for Provence House.
There are no accreditations posted yet for Provence House.
Chris is the heart behind Lavender Fields, with more than 20 years of experience in owning care homes. With a degree in Dementia Studies and a vision...
Chris is the heart behind Lavender Fields, with more than 20 years of experience in owning care homes. With a degree in Dementia Studies and a vision to create a care village that feels like home, not a facility, he has been hands-on from the very start. Chris believes that growing older should never mean losing joy, community or dignity, and his warmth, humour and commitment can be felt in every part of the Village.
Anthony plays a hands-on role in the day-to-day running of Lavender Fields. As Chris’s son, he’s been part of the journey from the very beginning,...
Anthony plays a hands-on role in the day-to-day running of Lavender Fields. As Chris’s son, he’s been part of the journey from the very beginning, helping to bring his father’s vision to life. With a background in operations stretching back 20yrs, and a genuine love for the community here, Anthony ensures every part of the Village runs with care, attention and heart.
With a wealth of experience in leadership, psychology and adult social care, Lucy is passionate about creating a care environment where residents...
With a wealth of experience in leadership, psychology and adult social care, Lucy is passionate about creating a care environment where residents feel truly at home. As Registered Manager, Lucy leads the care team, oversees quality and standards, and drives continuous improvement to ensure residents receive the very best person-centred care. Building trusting relationships with residents and their families is central to Lucy’s approach, alongside a commitment to supporting colleagues to grow and thrive. Above all, Lucy is dedicated to making Lavender Fields a place where everyone feels safe, valued and cared for.
Leanne brings both professional expertise and a deeply personal touch to her role. With years of experience in care, she supports residents, families...
Leanne brings both professional expertise and a deeply personal touch to her role. With years of experience in care, she supports residents, families and staff alike with warmth and dedication. Whether it’s helping to coordinate personalised care or simply offering a kind word, Leanne is a reassuring presence at the heart of the team.
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
There are 66 Single Rooms and 3 Couples/Companion Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
10.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Provence House to verify any information. View our terms and conditions. Provence House has an Enhanced Service -what an Enhanced Service includes.