Wellen Court, Schoen Clinic York

Haxby Road, York YO31 8TA
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8.4 3 Reviews
  • Wellen Court, Schoen Clinic York, York
Wellen Court, Schoen Clinic York is York's only complex dementia nursing home, now offering residential dementia care too on a newly opened wing.

The highly skilled team are trained in advanced de-escalation techniques and tailored interventions to manage all dementia-related behaviours effectively, to encourage a fulfilling and enjoyable life.

Wellen Court welcomes privately funded and local authority referrals, ensuring no one is left without support.

When caring for a loved one with dementia and its associated behaviours, choosing the best care is one of the most important decisions a family member will ever make.

Wellen Court offers short or long term stay options, giving individuals and their families complete peace of mind.

Supported by a skilled, caring team of dementia-trained nurses, occupational therapists and dedicated care staff, the Wellen Court team offer enhanced levels of personalised assistance 24 hours a day, creating a compassionate, safe and secure environment for everyone.

Residents benefit from a wide range of fulfilling activities, safe and secure outdoor spaces and tailored therapeutic support, all in a warm, family-like atmosphere.

With a highly trained on-site Chef, Wellen Court serves a wide range of meals, snacks, afternoon tea and hot and cold beverages, all served to best suit residents' needs.

With a focus on holistic support and a strong community atmosphere, Wellen Court is a fine choice tailored to meet each resident’s needs and promote independence, dignity, movement and wellness.
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Care Provided by Wellen Court, Schoen Clinic York

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: from £2250
  • Self-Funded Nursing Dementia Care: from £1895

All potential private residents and their families are invited to Wellen Court for a free assessment and a tour of our home from home.

These prices are only a guideline, please contact Wellen Court, Schoen Clinic York to find out the exact price for your requirements.

Contact Wellen Court, Schoen Clinic York to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Wellen Court, Schoen Clinic York to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Newbridge Care Systems Ltd
  • Privately Owned

Person in Charge

  • Rosie Martin (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (20)

Visiting

  • Family and visitors always welcome at Wellen Court, Schoen Clinic York.

Parking

  • There is limited free parking available on site.

Wellen Court, Schoen Clinic York Reviews (3)

8.4

Wellen Court, Schoen Clinic York has a Review Score of 8.4 (8.436) out of 10, based on 3 reviews in the last 2 years.
Over all time Wellen Court, Schoen Clinic York has 3 reviews.

Overall Experience
  • 2
  • 1
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Date Published
  • 3
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  • 3
  • 3
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Reviewer Connection to Wellen Court, Schoen Clinic York
  • 1
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Total of 3, showing 1-3
Review from J B (Sister of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff above and beyond, very clean and staff very helpful, seen a big difference in my sister while staying here, food lovely and can visit anytime very light and plenty rooms to visit, staff always willing to help, with anything.
Reply from Senior Management Team, on-site at Wellen Court, Schoen Clinic YorkThank you so much for taking the time to share this wonderful 5* review. We're delighted to hear that your sister is feeling the benefit of her stay at Wellen Court. Our team take great pride in creating a supportive, welcoming environment, so it means a lot to know this has made a difference. We also appreciate your comments about the cleanliness, food and visiting spaces. If there's ever anything more we can do, please don't hesitate to let us know, anytime.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Management
  • Safety / Security
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  • Value for Money
Review from H C (Daughter of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care home has been more than adequate since my father arrived there, the staff to resident ratio helps my father a lot - he needs more interaction than he was receiving at his previous care home. His room is lovely, but I wonder if the interaction & activities (witnessed a couple ) he received initially
has declined due to staff issues more recently? I do realise staffing is always a problem. The staff during the week are lovely, I feel like they know him and his ways. It seems very different on a weekend - so much quieter and some staff not always looking like they are even working there let alone interacting with the residents!
It was obviously brand new so the outside space wasn't ready for the residents for 2 months (the hot summer ones) so I really hope the residents will now be taken down to get some fresh air and possibly planting and helping in the garden etc, my dad for one would hopefully like this whilst the weather is warm. Lovely friendly reception.
Reply from Senior, Management Team at Wellen Court, Schoen Clinic YorkThank you for sharing your feedback. We're pleased to hear that your father has settled in well and that our team know him and his ways; those personal connections really do make a difference. We're grateful for your comments on activities and interaction. Staffing can be a challenge, but please be assured we are actively recruiting, including for a dedicated Activities Coordinator role, to ensure residents benefit from engaging and meaningful experiences every day. Now that our gardens are open, we are excited to offer more opportunities for residents to enjoy fresh air, gardening and time outdoors, especially while the weather is warm. Your observations about weekends are valuable, and we are always focused on ensuring consistency across the whole week. Thank you once again for taking the time to leave your review - your feedback helps us to keep improving our service.
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Review from Mike A (Son of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been here for 6 days now. I feel the staff make mum feel special and cared for. Great empathy and nothing too much trouble. I visit mum nearly every day, otherwise I arrange for a carer to visit. Each time I have witnessed lovely and knowledgeable staff. Good facilities and mum likes the
food.
Reply from Wellen Court, Senior Management Team at Wellen Court, Schoen Clinic YorkThank you so much for taking the time to share your kind words. We're delighted to hear that your mum is feeling special and well cared for during her stay with us. Our team takes great pride in providing compassionate, attentive support and it's wonderful to know that this has made a difference for both you and your mum. We're also pleased she is enjoying the facilities and meals. Your feedback means a lot to us, and we'll be sure to share it with the whole team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.4 (8.436)

Overview of Review Score

The Review Score of 8.4 (8.436) out of 10 for Wellen Court, Schoen Clinic York is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.686 for Wellen Court, Schoen Clinic York is calculated as follows: ( (26 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 35 Ratings = 4.686
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.75 Points relating to the number of positive Reviews for Wellen Court, Schoen Clinic York is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 3 Positive Reviews ÷ 6 = 0.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Sep 2025

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Rosie

Rosie Martin

Job Title: General Manager Joined: 2025

With extensive experience in dementia care leadership, Rosie has spent her career supporting people living with dementia and improving standards across residential and nursing services. She has designed and delivered resident-experience and staff-training programmes focused on embedding person-centred care, ensuring every individual receives compassionate, tailored support.


Rosie describes herself as “cheerful and optimistic, with a ‘can-do’ attitude,” and says her “heart lies with people living with dementia”, a reflection of her personal and professional commitment to care.

Frequently Asked Questions about Wellen Court, Schoen Clinic York

What types of Care is Wellen Court, Schoen Clinic York registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wellen Court, Schoen Clinic York have?

There are 20 Single Rooms.

What are the Facilities & Services at Wellen Court, Schoen Clinic York?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wellen Court, Schoen Clinic York to the centre of York?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wellen Court, Schoen Clinic York to verify any information. View our terms and conditions. Wellen Court, Schoen Clinic York has an Enhanced Service - more info.