Hartrigg Oaks

Haxby Road, New Earswick, York YO32 4DY
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7.5 2 Reviews
  • Hartrigg Oaks, York
Hartrigg Oaks is a retirement village based on the ‘Continuing Care Retirement Community’ model. Its aim is to provide an environment where older people can maintain their independence throughout later life. It is suitable for young retirees though to older people who need specialist nursing care. It offers:

•        High-quality modern bungalows, designed with easy access and to accommodate adaptations.

•        A dedicated team providing support and personal care to residents in their own home.

•        A conveniently located on-site care centre (called The Oaks) providing full residential and nursing care on a short or long-term basis.

•        An extensive range of leisure facilities and social activities.

•        Unique pooled-finance options. This means that a need for support does not lead to an increase in fees, even when in receipt of residential or nursing care.

Since opening in 1998, Hartrigg Oaks has been highly acclaimed as an ideal solution for people who want to plan ahead for the future and enjoy life today.

Tenures: Ownership

Property Information: 152 Properties

  • Bungalows: 63 one bedroom bungalows , 89 two bedroom bungalows

On Site Care Staff 24/7: Yes

Care Provided By: Joseph Rowntree Housing Trust

Community Alarm / Careline Service: Yes

Other Care Provided: Personal care

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Care Provided

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Palliative / End of Life Care
  • Chiropody
  • Meals Prepared On-site
  • Meals can be delivered to residents own homes
  • Personal Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Gym
  • Hairdressing
  • Dining Room (residents only)
  • Guest Suite
  • Hobby / Activities Room
  • Jacuzzi / Hydro Pool
  • Library
  • Lounge
  • Shop
  • Treatment Room
  • Housework
  • Laundry Service
  • Shopping
  • Broadband Internet (available for each unit)

Good to Know

Person in charge

  • Diane Atkinson (General Manager)

Local Authority / Social Services

Visiting

  • Please contact the team if you would like to arrange a visit.

Parking

  • On site

Hartrigg Oaks Reviews (2)

7.5

Hartrigg Oaks has a Review Score of 7.5 (7.500) out of 10, based on 1 reviews in the last 2 years.
Over all time Hartrigg Oaks has 2 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hartrigg Oaks
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Total of 2, showing 1-2
Review from K T (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have appreciated the care and support my step-mother has received particularly after the programme and daily routine set up by the CHAD team. Alzheimer's is a very cruel degenerating illness and both your staff and family and friends need guidance in dealing with the changing personality. The facilities
are clean and well maintained. The care team kind and helpful. The admin mostly efficient. My stepmother loves the activities especially with singing and music - please continue doing as many as possible. I see even very passive residents become vivacious and responsive to music.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Safety / Security
  • Rooms
  • Value for Money
Review from H S (Wife of Resident) published on 23 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hartrigg Oaks care team enabled me with their excellent help, to go on caring for my husband at home as his health failed rapidly. I needed that help. It made it possible for him to remain cared for in his own home until the end. Until his decline he had been enjoying the excellent facilities of Hartrigg
Oaks, receiving weekly individual sessions in the health activity centre for back support.
My rating is in relation to this period and need.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 7.5 (7.500)

Overview of Review Score

The Review Score of 7.5 (7.500) out of 10 for Hartrigg Oaks is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.500 for Hartrigg Oaks is calculated as follows: ( (6 Excellents x 5) + (6 Goods x 4) ) ÷ 12 Ratings = 4.5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Hartrigg Oaks is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

Place Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Diane Atkinson

Job Title: General Manager Joined: 2019

I have worked for JRHT for over 4 years based at Hartrigg Oaks.


I am General Manager and I oversee building compliance and Bungalow Domiciliary Care.


I have over 35 years of care experience and over 7 years of Housing with a Care background.


I hold qualifications in the following areas
NVQ 5 Leadership and Management
Level 5 Health and Social Care.
Property Law
Holistic Therapy
Bereavement Counselling
Equality and Diversity


I have always enjoyed working at Hartrigg Oaks. While run by JRHT the residents are actively involved in decision making and I value their contributions. As a result, there is a thriving and vibrant community that makes this a rewarding and enjoyable environment for me and my team to work in.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hartrigg Oaks to verify any information. View our terms and conditions. Hartrigg Oaks has an Enhanced Service - more info.