Astley Court

Astley Road, Irlam, Manchester M44 5DW
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8.0 1 Review
  • Astley Court, Manchester
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Care Provided

Length of Stay

  • Permanent Care

Other Care Provided

  • Personal Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Conservatory
  • Dining Room (residents only)
  • Lounge
  • Laundry Service

Good to Know

Group/Owner

Person in charge

  • Sandra Kenzitt (Manager)

Local Authority / Social Services

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Astley Court Reviews (1)

8.0

Astley Court has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Astley Court has 1 review.

Overall Experience

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Date Published

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Review from Marie S (Daughter of Resident) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad hasn’t been well the last few weeks, and Astley Court has been absolutely fantastic! Nothing is too much trouble for any of them. I would like to thank especially the manager and two particular members of staff, who have taken many calls from me over the last few days. These ladies are marvellous,
caring and compassionate in what they do. No

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

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Activities

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Rooms

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Astley Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Astley Court is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Astley Court is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

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