Review from George S (Son of Resident) published on 27 February 2025 Submitted via Website•

Overall Experience

Late in February my father who along with my mother is a new resident in the lodge invited me to lunch and to see the residence. I was greatly impressed with the meal and the care shown by the staff. My parents are very happy in their new surroundings and my mother who is suffering from dementia couldn't be in better hands. At 92 my father finally has the help on hand he needs to care for my mother who will be 90 in April. As a family, we couldn't speak highly enough about the care offered in this wonderful home.

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Review from Teresa P (Son of Resident) published on 3 October 2022 Submitted via Website•

Overall Experience

After visiting my father this week, my heart is broken. I walked in to a horrendous smell of urine, and a dad that looked like a homeless person. He hadn't been showered, there were puddles of urine all over the place. He has a UTI which has been ignored, his toenails were hanging off. He is diabetic, so this is serious. His clothes stunk, and he was totally confused as to who I was. He couldn't even take his clothes off to shower. Where is the care? Where is the district nurse, where have my father's basic human rights gone?

We trusted this place and clearly he is just a number or lodger. Utterly disgraceful.

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