Woodlands

Woodlands Drive, Skipton BD23 1QU
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10 7 Reviews
  • Woodlands, Skipton
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Care Provided

Length of Stay

  • Permanent Care

Other Care Provided

  • Palliative / End of Life Care
  • Personal Care
  • Meals Prepared On-site
  • Meals can be delivered to residents own homes

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Conservatory
  • Dining Room (residents only)
  • Hobby / Activities Room
  • Lounge
  • Laundry Service

Funding & Fees

£1756.72 - £1849.01

Good to Know

Owner

  • Abbeyfield Living Society

Person in charge

  • Hayley Thompson (Manager)

Local Authority / Social Services

Parking

  • On site subject to availability

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Woodlands Reviews (7)

10

Woodlands has a Review Score of 10 (9.964) out of 10, based on 7 reviews in the last 2 years. Over all time Woodlands has 7 reviews.

Overall Experience

  • 7
  • 0
  • 0
  • 0
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Date Published

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7
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Review from Sally B (Daughter of Resident) published on 27 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would not hesitate to recommend Woodlands.
The accommodation is beautiful, clean and well-presented. All the staff are dedicated to the residents and soon become family. Nothing is too much trouble and the management team is always on hand if you have any questions. You only need to go and have a
look around to know it’s a very special place. Unfortunately, my mum passed away in January but the staff were at hand to help us in any way they could, at what was a very difficult time.

Reply from Amanda Daly, Operations Manager at Woodlands

Thank you for your kind review Sally, your words mean so much to us, and we are so pleased to hear how content your mum was within Woodlands and how our services enhanced her life. We are so grateful for your feedback.

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Review from Andrew W (Son of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother absolutely loves living in her apartment at Abbeyfield Woodlands. She has the right balance of independence and care.
She particularly enjoys the communal aspect of lunchtime, an opportunity to socialise and not cook. She raves about the choice and quality of the food.
Her apartment is
superbly laid out, meaning she can access the kitchen, bathroom and outdoor space with ease.
The staff are excellent. They look out for her without being intrusive in any way.
As a family, our only regret about Abbeyfield Woodlands is that our mother didn’t take the opportunity to move there earlier.

Reply from Amanda Daly, Operations Manager at Woodlands

Thank you for your review, your words mean so much to us, and we are so pleased to hear how content Mum is within Woodlands, and how our services enhance her life. We are so grateful for your feedback.

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Review from P W (Son of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and professional care has been given to my mum and dad for the last two and a half years, would recommend to anyone thinking of renting a apartment. The apartment are generous in size and very comfortable.

Reply from Amanda Daly, Operations Manager at Woodlands

We appreciate your feedback, we are delighted to hear you would recommend Abbeyfield, and that you feel our care is excellent and professional. Thank you so much.

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Review from Ursula H (Daughter of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Abbeyfield for just under a year now. She has had increasing care needs during this time. All the staff are fantastic, they treat her with care and dignity and will always go the extra mile to make her comfortable. They are on hand for her emergencies and check regularly when she
has an issue. I cannot fault in anyway the care and consideration provided by everyone.

Reply from Amanda Daly, Operations Manager at Woodlands

We are glad to hear you are happy with the service we provide to Mum, and that you feel our team go the extra mile, thank you so much for your feedback.

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Review from Annette D (Daughter-in-law of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The first impression on entering Abbeyfield Woodlands is of a clean, modern, light and airy facility. There is always someone in the nearby office to welcome you in a professional manner. The individual apartments are roomy, light and modern. Residents can take their own furniture, which helps with
settling in and making this their new home. The staff are friendly and always available. They go above and beyond to make residents comfortable. There are activities every day, quizzes, games, music events, and art activities with a designated coordinator. Food is varied with good choices every day, and the chef is always eager to make something special if needed. The grounds are well-kept, accessible, and popular with residents. The manager is easily accessible and demonstrates good leadership. A lovely place for citizens in need of some extra support to live.

Reply from Amanda Daly, Operations Manager at Woodlands

Thank you for your feedback; we are delighted to hear that you feel we go above and beyond to ensure our Residents are comfortable. Your words mean a lot to us

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Review from J V (Daughter of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is celebrating her second year here and the difference it has made to her quality of life, physical health and mobility and mental health is incredible. Because of the care, companionship, support and improved diet she had transformed from being house bound to now walking 1.5 miles regularly up
and down hills, and has developed a social life for the first time in years. The staff are incredibly kind, friendly and helpful creating a warm and welcoming community. They don’t talk about dignity here. They just treat everyone with respect and real affection. Being able to bring her cat with her was also an unexpected bonus and we were allowed to have a cat door put in. I had not imagined we would be able to find, or afford, such a perfect home for Mum but seeing her really enjoying her later years here is a blessing. If it were possible to pre-book a place, I would definitely be wanting to do so for my husband and I here.

Reply from Amanda Daly, Operations Manager at Woodlands

We are so happy to hear Mum's quality of life has improved so much since moving into Abbeyfield Woodlands, it is great to know our team has given Mum the confidence to enjoy later life. Thank you for your kind words.

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Review from Vicky B (Daughter of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident here for ten years and could not be happier.
The management and staff are amazing and make her feel safe and loved; they have become like family to her.
She enjoys lunch every day; the cooks are amazing and accommodate her every need.
The management team are very happy
to help with any queries and are proactive in ensuring her needs are met. I have total confidence in the management team; they are always on hand to chat with, and I really feel they understand my mother's needs and quirks!
The environment is always a happy one; it’s beautifully decorated and spotlessly clean.
They have a variety of entertainment, trips out and activities in the Home.
The on-site hairdresser is fabulous; my mother loves having her hair done there.
The gardens and outdoor space are beautiful too.
I would not hesitate to recommend Abbeyfield Woodland, it gives my mother her independence but also a loving team of people looking out for her.

Reply from Amanda Daly, Operations Manager at Woodlands

Thank you so much for your review; we are so pleased your mother is happy here at Woodlands, and to hear each aspect of Abbeyfield meets your expectations is wonderful. Your feedback is greatly appreciated, and thank you again for recommending us.

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Current Review Score: 10.0 (9.964)

Overview of Review Score

The Review Score of 10 (9.964) out of 10 for Woodlands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.964 for Woodlands is calculated as follows: ( (81 Excellents x 5) + (3 Goods x 4) ) ÷ 84 Ratings = 4.964

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Woodlands is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

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