Jubilee House

My sister has been a client at Jubilee for over a year now and i cannot believe the improvement i have seen in her. She is so much happier than she had been in a long time. The staff have been so welcoming and have had such a positive effect on her. Jubilee is a lovely place and my sisters flat is modern and spacious. My sister is working towards moving into the community and through the support she has recieved since being at Jubilee, this is now a realistic goal.

I often come to visit my friend at jubilee house, where he appears to be thriving. The staff and manager often go above and beyond with the support they offer. My friend has held a job down for over 6 months now which has helped him to remain stable with his mental health. The building is welcoming and always clean. I would like to thank all the staff there for doing a great job.

My friend has been staying at Jubilee House for just over a year now, and I just wanted to express how grateful I am for the incredible care he's received. He transitioned into the service gradually, and the staff at Jubilee were absolutely brilliant throughout, especially during a time when he became very unwell. They truly went above and beyond to support him. I'd also like to give special thanks to the manager at Jubilee, who arranged for him to have some respite at GoldHill. This made a huge difference in his recovery. The manager and staff at GoldHill provided outstanding care and played such a vital role in helping him get back on his feet. He now returned to Jubilee and is doing ever so well! I can't thank the teams enough for working together so seamlessly to make his life better. The staff are not only professional but also genuinely kind and caring, and they've done so much to help.

Thank you to the amazing team who go above and beyond to make a positive difference in their clients lives always with a smile on their face.

I like all the other clients here and I like all the staff and how much they help me to do things outside my comfort zone and achieve my goals. Staff always treat me well no matter what happens. A member of staff has helped me massively to become more independent and join in with the house activities.

I cannot thank Jubilee enough for the help and support that they have given my friend.

I want to say thank you to all the staff and managers who have supported my friend whilst he was living there, who has just recently moved back to Crich, the staff are amazing and the managers are lovely as well. I wish that I could come and live here! It is a lovely building and has got nice rooms as well, it is a lovely place.

I’ve been living at Jubilee House since July 2022 and over the 11 months I’ve been here I’ve made much progress in my recovery thanks to the incredible support workers, and manager of Jubilee. I’ve always felt respected and heard while living at Jubilee, it’s a great placement if you need to strengthen your recovery pathway and to help develop coping mechanisms and daily living skills to prepare for independence.

Jubilee House is a new service, and I would put 5-stars; however, things are still being sorted and set up. The care I receive is second to none, and we have some great staff. The support I receive has helped me settle in and progress throughout my stay. Having been under the group in different care settings, I have to say Jubilee is one of the best services I have been in.

I find that Jubilee is a nice place to live in. The staff help me to remain on track for my goals and help me to excel above them as well. I like to chat with staff as they make me feel listened to. I feel that I am encouraged to try new things that I may enjoy. I feel the staff team are compassionate and caring. I am happy where I am.

I have always had an excellent experience during my time here. I've lived within the group since 2016 and have progressed with the support of the staff within the service. I've had no issues whilst being at the service. Jubilee House is in a beautiful place which is quiet and private. I like how the residential site is at the front, and I feel that I'm living my full potential at the moment.

I have been living with the group for four years and have found that since moving to Jubilee, I've started to become more confident in my ability. I find that my flat is big enough, it's very peaceful here. I find that the staff have been really good at meeting my needs and supporting me to be able to do things that I want to do so I can achieve goals.