Job details
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Salary
£25645 per hour
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Role
Administrator
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Hours
Full Time
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Location
Lincoln, Lincolnshire
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Job Reference
34658/154982
Job summary
Customer Service Advisor Are you passionate about using your excellent
customer service skills to make a difference at a not-for-profit care
home charity? We have an exciting opportunity as a Customer Service
Advisor in our Head Office team. What we’re looking for We are looking
for someone who has excellent customer service skills and is able to use
these skills to build strong relationships with customers and
colleagues. Our Customer Service Team work in a fast-paced environment.
The right candidate will thrive in this environment as they support the
organisation with dealing with care enquiries, managing enquiries and
booking visits for prospective care home residents and their loved ones.
It also important they share our caring values and have a real passion
for making a difference. About the organisation The Orders of St John
Care Trust (OSJCT) is one of the largest not-for-profit care providers
in the UK, and we specialise in providing high quality, person-centred
care for older people in our care homes and extra care housing
nationwide. At OSJCT, we are passionate about caring for people. These
caring values include our residents, their loved ones and our dedicated
team of employees. As a not-for-profit charitable organisation, we
reinvest back into our residents, team members and care homes. This
helps us to invest in competitive wages, exciting training programmes
and development opportunities. We are continuing to expand nationwide
and are always looking for individuals with the right values, skills and
ambition to help with our growth as an organisation. Location: Eyre
Court, Lincoln (hybrid working either in the office or from home)
Salary: £25,645 per annum Hours of work: 37.5 hours per week (5 days
out of 7 working rotating shifts between the hours of 8.30-5pm,
11.30-8pm) 1 in 4 Saturdays between 08:30-5pm. Additional benefits: *
25 Days Holiday plus 8 bank holidays. * NEST Pension. * Life Assurance.
* Free onsite parking. * Development and progression opportunities. *
Blue Light card offering you discounts on shopping, days out,
restaurants and much more. * As well as making a difference to people at
a time of need. *All candidates will be required to have a Basic DBS.
All offers are subject to a satisfactory DBS background check. *We
reserve the right to close this advert early if we receive a high number
of applications, please to not delay in submitting your application.